Terrible quality. Noisy air conditioner kept us awake all night. Horrible breakfast . Hard beds. Don't stay here. Quickly checked out and went to another hotel and so glad we did.Genuine Hotels.com guest review
Response by Quality Inn & Suites I apologize for your displeasure whatever you experienced is not our standard. I am also disappointed that I was not given the opportunity to address the issues during your stay, but I am happy that you found suitable arrangements. Mark
"Nice Clean and Comfortable"
Stayed while in town and needed a place to crash for the night. I was just an overnite guest, but staff was polite and helpful, room comfortable and very clean. Breakfast is nice enough, Continental or waffles, boiled eggs or biscuits with sausage gravy. Nothing remarkable but good. Overall, this is a reliably clean and comfortable place.Genuine Hotels.com guest review
Response by Quality Inn & Suites Big Guy, Thank you very much for your review! We really appreciate your coments on our reliability. As a side note on Monday June 30th we will be expanding the breakfast offering and invite you back as we continue to enhance the stay of all of our guests. Mark Spring AGM
Newly updated. Rooms were nice and also a quite location.Genuine Hotels.com guest review
"The bed was very comfortable."
I slept very well on the comfortable bed but didn't like that there wasn't an elevator. I had to carry my large suitcase up the stairs. Other than that everything was great.Genuine Expedia guest review
"Non smokers are NOT respected here!"
I arrived late at night after a very long day. Had problems finding the hotel as the sign is very small in a mass of strip motel signs. Biggest problem was they gave me a SMOKING room. The window was open when i arrived but you can't disguise years of smoking -- drapes and furnishings and rug. The young girl at the front desk didn't seem to understand […] that this could be a problem. There were no other rooms left and she didn't really care one way or the other. I had specifically asked for a NON-SMOKING room. As usual, Hotels.com people were helpful and tried their best. At the end, i was stuck there are woke up with a headache. I left the window open as wide as i could and put in ear plugs to drown out the busy road noise. Very unimpressed. Read moreGenuine Hotels.com guest review
This weekend was special to me because my sister who I had not seen for three years came over and went wedding dress shopping. The staff at this hotel were great! They were friendly and playful when you met them in the hall. They never made me feel I was disturbing them when I needed some creamer for my coffee. I would stay there again when I return […] to Missoula MT. Read moreGenuine Expedia guest review
"Stop-over stay on our way to Yellowstone."
The hotel room was clean and the beds were comfortable (which is what we were looking for). The tub was clean, but very creaky as you showered (installation issue?). Also, I prefer a nonsmoking wing or floor as I could still smell smoke in the hallway from other rooms (right across the hall). However, each room has its own air conditioning unit, so […] there is no issue with circulating smoke in the nonsmoking room (and the continual hum from the fan provided just enough white noise that we never heard anything from outside). The kids enjoyed the pool, and the complimentary breakfast was adequate for an early start before hitting the road. Lastly, there is no elevator to the 2nd floor, so be prepared to carry your bags up yourself. Nothing fancy, but nice and clean. Read moreGenuine Expedia guest review
Beds were comfortable...would be nice if the hotel had a shuttle service, shower was not very clean but overall was a decent place for the money!Genuine Hotels.com guest review
"Very good service."
Great Service and Amenities. Close to all attractions.Genuine Hotels.com guest review
we have stayed sveral times at hotel over past 5 or so years, past two visit very dissapointing, will not be returning,. location is great. and there are other hotels in same area.Genuine Hotels.com guest review
"This stay was a birthday gift for special friend !"
Overall was satisfied,enjoyed amentities ,convenient location,easy access.Genuine Expedia guest review
"OK if you want to save a buck"
Low-end chain motel; good value if you're trying to save a buck, but not if you're looking for a memorable experience.Genuine Expedia guest review
"Quiet and Clean"
Two things top my list when staying in a hotel, quiet and clean. Quality Inn had both. Thank you!Genuine Hotels.com guest review
Very clean and comfortable. The bath tubs were noisy due to improper installation of the tubs. Also they are now Quality Inn and not Americinn Hotel.Genuine Hotels.com guest review
Room was OK, but smelled of strongly of Febreeze. Bed was comfortable, nice pillows. Clean, OK room for one night.Genuine Expedia guest review
Business travel obviously requires things not generally needed. The room and bed were wonderfully comfortable but my kingdom for an office chair that fits the work table. As well, it would be helpful to be able to turn the television to allow for work at the table (which I always move) and still be able to see the screen.Genuine Hotels.com guest review
Very loud called grimy desk @11 to ask them to quite down the people above us the didn't they told were booked there's mo place to move them to when ee checked out front desk rude didn't even ask how are stay was will not stay again or recommend to anyoneGenuine Hotels.com guest review
This was an excellent hotel to say at for the Missoula Marathon.Genuine Hotels.com guest review
My family and I enjoyed our stay. The hotel is on a main road and close to just about anything you need (stores, food, etc). The staff was friendly and the free breakfast wasn't that bad either. The pool was a little small for me personally and only went to about 4 feet, but overall the stay/hotel was very pleasant!Genuine Hotels.com guest review
"Good location, reasonable price, but stinkiy"
This motel has too many smokers using it. We got a non-smoking room but it stilled smelled of smoke from the adjacent rooms. We asked for a different room right away and were given one at the opposite end of the motel which was definitely better. The staff was prompt and courteous. The gal at the desk said they were likely to prohibit smoking by the […] Fall of 2012, so things may improve. Read moreGenuine Hotels.com guest review
The room was clean, bed was very comfortable. Staff was very friendly and helpful. Thanks for a good experience in a long trip of motel stays. This was one of the best.Genuine Hotels.com guest review
Hotel is clean and quiet. Good value for the money,Genuine Expedia guest review
The staff was friendly, but the room was described as 2 queen beds with a sofa bed. They do not have rooms like that, but they did provide a roll-a-way.Genuine Expedia guest review
Clean, up to date, friendly service. Would stay there again if we were in the area.Genuine Expedia guest review
All was fine except the entire hotel smelled like cigarette smoke.Genuine Hotels.com guest review
"Close to Interstate"
Comfy bed. Located across from a casino. Convenient location.Genuine Hotels.com guest review
"EASY TO GET TO BUT NOT MUCH SHOPPING"
EMPLOYEES WERE ALL VERY NICE AND ROOMS WERE CLEAN AND COMFORTABLEGenuine Hotels.com guest review
Clean, Good Amenities, Excellent HotelGenuine Hotels.com guest review
"good place to stop for the night,"
It was a good place to stop for the night, good restaurant next door and a Costco just down the street for gas and any thing I might have needed.Breakfast was ok the coffee was good and I was happy about that.The desk person was good at what he did and was able to give me good advise about food and place to get gas for the truck. Would I stay there […] again yes. Read moreGenuine Hotels.com guest review
Hotel was just off the main drag of reserve street. The hotel was very affordable and a nice small breakfast. Pool was nice and clean to swim in.Genuine Hotels.com guest review
No elevator for second floor was a problem for us, just had knee surgery and climbing stairs was difficult with luggage. Pool area had way too much chlorine, burned your eyes just to open the door. Rooms were quiet even though we heard a barking dog early in the evening. Close to good restaraunt and good food. We got a good deal and would stay there […] again. Read moreGenuine Hotels.com guest review
I appreciated all of the workers...They were very attentative and the hotel is quiet, clean and comfortable..Breakfast is a very nice variety.. Could use some Hot Chocolate there...Genuine Hotels.com guest review
We stayed on second floor and boy it stink soo bad of smoke. We will never stay there again.. We were disappointed that they allowed smoking in some rooms even thought we had non-smoking room. Every time went in hallway terrible smell of smoke.. Dont stay here if dont like smoke...Genuine Hotels.com guest review
"as good as more expensive hotels"
I was impressed both times I stayed there. Great value and the way more hotels should be... All the perks at a reasonable and affordable rate!!!Genuine Hotels.com guest review
My first time booking here on line! Everything workied out great and all my paper work was waiting on the desk when I arrived. Good place to stay when picking up supplies. My room was suprisingly quiet after 9pm. Good price and still had all the ammenities of higher priced motels. The staff were exceptionally helpful.Genuine Hotels.com guest review
The issues I had were that it took 5-10 minutes for someone to come to the front desk because they were on a break, there were children running up and down the halls slamming doors at 3 am., and they also double charged me for the room - once from hotel.com and once from Americinn itself. I had to call, but they did correct it and refunded my money […] after 2 days. Read moreGenuine Hotels.com guest review
"comfort and value"
Amercinn was a great value. My room was very comfortable.Genuine Expedia guest review
"Simple and easy and clean"
I enjoyed the stay. It was simple but very clean and this is what it takes some times for me. I will be back.Genuine Hotels.com guest review
a real bargain. Dug up a room on the main floor for me as I really needed one and had neglected to inform them of this ahead of time.Genuine Expedia guest review
"great easy location"
very nice motelGenuine Hotels.com guest review
Very nice room, reasonable price and located next to freeway.Genuine Expedia guest review
"Nice Hotel and Nice Price"
Hotel staff very nice and seemed to work well together. This is a newer hotel, nice condition, good buy for the price.Genuine Hotels.com guest review
The employees were very friendly and the room was quiet and clean. I would recommend this place to others needing an inexpensive hotel in or around Missoula. I will be staying here again!Genuine Hotels.com guest review
I was able to book this hotel on a sale. The price was excellent. We stayed 2 nights. Hotel staff was very good and responded immediately to an issue that occurred. Would I stay here again..YES I would.Genuine Expedia guest review
"Excellent as always"
We have stayed at this hotel on several occasions. The hotel staff is always friendly and willing to help in anyway they can. We know we will always have a nice clean room and the location is close to freeway and restaurants. Will continue to stay at this hotel whenever we are in the Missoula area.Genuine Hotels.com guest review
I enjoyed my stay, however it was brief and I was really only there to sleep. My room was clean and the front desk was accommodating and pleasant. Very good price.Genuine Expedia guest review
"Happy weary travelersThe"
We found this hotel completely satisfactory for two wornout travelers, after driving though a blinding snow storm we arrived to a wonderful front desk staff and a beautiful clean room...We used the hot tub and pool---several families were using the pool and having the time of there lives. We were pleasantly suprised at the complementry breakfast-- Our […] stay was most enjoyable.Happy Read moreGenuine Expedia guest review
Place was great!!! bed huge!!! tub could of been cleaner but overall a good value!!!!Genuine Expedia guest review
Really surprised at the quality of the room, quietness, accommodations and the great bed. Plus the restaurant across the parking lot was first class.Genuine Expedia guest review
We were happy with my room. We recieved a great deal and free breakfast. Very clean.Genuine Hotels.com guest review
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