All hotels in Missoula, Montana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4545 N Reserve Street, Missoula, MT, 59808, United States of America, ‏‎855-239-9223
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4.0 / 5Excellent

Score breakdown (from 79 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.0
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I appreciated all of the workers...They were very attentative and the hotel is quiet, clean and comfortable..Breakfast is a very nice variety.. Could use some Hot Chocolate there...
Genuine Hotels.com guest review
3 night trip May 24, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed on second floor and boy it stink soo bad of smoke. We will never stay there again.. We were disappointed that they allowed smoking in some rooms even thought we had non-smoking room. Every time went in hallway terrible smell of smoke.. Dont stay here if dont like smoke...
Genuine Hotels.com guest review
2 night trip with friends May 25, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Surprisingly pleasant hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
All was fantastic except slow drain in sink and dead batteries in remote. The breakfast was OK.
Genuine Expedia guest review
Response by Quality Inn & Suites
Thank you for your review! I also appreciate the fact that you also let me know about those room issues at check out, I can't correct things without being infomed, so thank you again. as a side note that breakfast will be enhanced starting June 30th. Mark Spring, AGM
Other trip Jun 24, 2014
A Traveler
CA
4.0 / 5Excellent
"Comfortable stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pre-booked my accommodation here, they had my check-in details ready plus the door passes ready. The hotel facilities were explained plus the Wi-Fi details. The room was neat and spacious, the bed, room and bath room were all clean. The motel was close to a number of restaurants.
Genuine Hotels.com guest review
Response by Quality Inn & Suites
Ray, Thank you for your review and your comments on the proficiency of check-in. I personally appreciate that. We hope to see you back in the future. Sincerely, Mark Spring, AGM
1 night trip Jun 22, 2014
RayF
AU
4.0 / 5Excellent
"Nice clean hotel close to a good restaurant!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our fridge didn't work and as they couldn't find another fridge we were given another room with a working fridge. Nice customer service!
Genuine Expedia guest review
Other trip Aug 10, 2012
John
CA
3.0 / 5Good
"Housekeeping not so great"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
When our room was cleaned, the bedspread was just pulled up over our messy sheets and blanket. It really gave an "icky" feeling to the whole stay.
Genuine Hotels.com guest review
2 night trip Jul 6, 2012
Michelle
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Fint hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Alt var som det skulle være
Genuine Hotels.com guest review
1 night trip Sep 16, 2013
A Traveler
DK
3.0 / 5Good
"Lekker doorreishotel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
We bleven er een nacht op doorreis, gezin met drie kinderen. Toch vervelend dat bij aankomst word gezegd: " Tja we hadden 1 extra bed en dat hebben we net verkocht". Geen discussie verder, de kinderen dus met zijn drietjes in een bed. Toch is dat raar als je al een half jaar van te voren heb geboekt. Maar goed, verder alles netjes en schoon en een lekker en vriendelijk restaurant aan de overkant. Ontbijt was ook lekker.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2012
A Traveler
NL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Apr 21, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Apr 18, 2015
Bert
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night family trip Apr 14, 2015
Shannon
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Mar 29, 2015
jewel
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Quality Inn & Suites
Thank you for your review and rating, we hope to see you again soon! Mark, GM
2 night trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Quality Inn & Suites
Thank you for your review and your stay with us. We hope to see you again in the future. Mark, GM
1 night family trip Jan 3, 2015
Tracy
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Quality Inn & Suites
Thank you for your review and your stay with us. We hope to see you again in the future. Mark, GM
1 night trip Sep 19, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Response by Quality Inn & Suites
Thank you for your review and we hope that you can return in the future
1 night business trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Oct 25, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 16, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night family trip Aug 24, 2012
robert
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Aug 13, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 6, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Jul 30, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 25, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jun 21, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jun 10, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip May 27, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 18, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jun 16, 2012
A Traveler
CA

TripAdvisor reviews for Quality Inn & Suites

Overall rating:Based on 82 traveler reviews

Most recent traveler reviews:

Overall Rating
"Clean and Comfortable!"
05/10/15 debra36 Montana
This hotel is conveniently right off Reserve Street. The office staff were very friendly and helpful. The rooms were a good size. The beds had plenty of pillows and the mattresses were so comfortable. The bathroom's shower was awesome and there were plenty of towels. We were pleasantly surprised and will definitely stay here again.
Overall Rating
"Not great"
05/07/15 Boeshansr
Room was noisy. Bed super uncomfortable. I went to bed around 11 and woke up around 5am because my back was killing me from the hard bed. Room was either too hot or too cold. And our toilet doesn't flush right. Seems clogged. I still have two more nights to stay here. If it wasn't paid for we would be leaving and finding a nicer hotel to stay in.
Overall Rating
"Noisy, but Adequate"
05/04/15 Sawtooth75 Idaho
The room was clean, the bed comfortable, the bathroom needs some updating. While taking a shower, the tub actually makes creaking noises and doesn't feel firm under the feet -- an unnerving feeling. There were also a few longer hairs stuck up high on the walls surrounding the tub. The sink faucet had some hard water buildup (I'm guessing), because it doesn't flow straight down (some of the water shoots toward you). It was nice to have a fan in the bathroom, and the room air-conditioning worked great and was quiet. Wifi worked great. The main complaint is the noise. Somebody's dog barked a couple of times in the upstairs hall around midnight, waking me up each time. I work up earlier than I anticipated the next morning because of the loud traffic on Reserve Street. If I stayed here again, I'd ask to stay on the west end (away from busy Reserve Street).
Overall Rating
"Traveling through"
05/02/15 Donna S
Nice large room with comfortable King size bed, love seat and chairs. Pet friendly (with a cute note to the dog). Everything was clean, staff courteous and friendly, breakfast nothing special (typical tasteless and diluted free fair). Easy free parking. Would come back.
Overall Rating
"Great place to stay"
04/17/15 Shannon V
Had a great experience, they let us check in early in the morning after being exhausted from a 16 hour drive. Staff was always friendly and helpful, hotel was clean and well maintained. Breakfast was standard hotel breakfast but did what we needed. Would definantly stay here again on our next visit.
Overall Rating
"Good Service Good Price. Pet friendly. "
04/06/15 coliespeigel northbend, or
I needed a Pet Room for myself and my mother who gets around good BUT needs a couple ammenities ground floor closes to door plus we travel with 3 small old dogs ( ever motel persons nightmare i know) but these folks HELPED OUT AND WERE VERY HELPFUL. The pet friendly room was Very Nice. WOULDNT KNOW IT WAS PET FRIENDLY ROOM. NICE TOUCH. the price was very reasonable. I Will refer people To THIS PROPERTY. and will stay here when i return.
Overall Rating
"Great beds!"
04/05/15 Denise R Great Falls, Montana
Beds were very comfortable. The room was clean. The employees were friendly. The hot breakfast met all of our needs. Only bummer was the people on the floor above us that made some noise, but we were so sleepy, it was an inconvenience for just a short time.
Overall Rating
"Very Clean nice staff"
03/30/15 Karen D Dillon, Montana
We stayed for 1 night because my grandson had eye surgery so I took both my grandson's so the eldest can swim and his mom soak in the hot tub but that is where we were disappointed the water was cold in the pool and the hot tub :( other than that everything else was very nice.
Overall Rating
"Very clean!"
03/29/15 Margie M Cleveland, Tennessee
I have stayed at several Quality Inn and Suites over the years, and I must say that this was by far the best one yet! The rooms were very clean and smelled clean too! The bed was soft and the sheets and blankets were soft as well! The hostess that checked us in was very sweet and helpful! Checking in was a breeze! (We did have reservations)! And breakfast was great! Everything was fresh! I highly recommend this hotel anytime! We will definitely be coming back again!
Overall Rating
"Nice clean hotel, friendly staff and great price!"
03/26/15 Kelly A Mica
We stayed for 1 night while passing thru Missoula. This is a very clean hotel with a very friendly and accommodating staff. The price was also great so we felt it was a great choice for a quick 1 night stop over while passing thru Missoula. It is very convenient to I90 and also sits next door the the Montana Club for a nice dinner!
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