"Dont know what they was talking about"
After reading some of the revues did not know what i was letting myself in for should not of worried it was ace food was plentiful & a wide choice if you like fish ( which i do not ) you will love it here. The activaties are quite veried but if you want sun sea & rest its for you GGenuine Expedia guest review
"Well Let's See...."
Upon arrival they want you to "give them a few minutes of your time" to look at a "vacation club". NOPE, I only wanted a little R&R. They were very nice though about the rejection. The staff were very nice. The major issue I had was NO AIR CONDITION. After day 2, numerous calls and going up to the front desk, they did offer to move me to another room. […] However, there were 3 families traveling together and we tried to stay beside one another. Since it was April (2013) the room did not get extremely hot. We did open the glass door and the front door of the room to let air-flow.The only other issue was getting bath cloths and toilet tissue. I would receive towels but the bath cloths were hard to get! The food was pretty much cafeteria style. It was good not exciting.The shows each night were FANTASTIC!!! I do believe they need to do some "spiffing up" with the rooms and maybe have mats as you are entering the room since the floors are tile and sand seems to follow you everywhere. The beach was BEAUTIFUL and the view, FANTASTIC!!! I am glad that I went to Grand Bahama Island. Read moreGenuine Expedia guest review
food is horrible. it looks that they are re-serving the food as it often appears to be the same for lunch and dinner. Dining hall servers are very unpleasant. The best thing, if not the only thing, that this resort has going for it is the beautiful expansive beach. It is by far the best that I saw there. There's no doubt that the Bahama beaches are […] beautiful with the white sand and crystal water. This place however is far removed from any activites and restaurants of the marketplace and it's costly to take a cab each time. The hotel should offer shuttle service. Read moreGenuine Hotels.com guest review
"Nice weather. Poor experience."
Staff clearly had no expectations set by leadership to acknowledge, express interest, or care in the least about guest experience. Facility was dated and clearly all about milking every dollar of profit. From having no coffee cups EVERY day at breakfast to being scolded by guest services attendant on two occasions, it was understood early in our stay […] that the focus is on the business plan instead of customer satisfaction. I have no interest in ever setting foot on the property again. The hospitality training program is likely non-existent as evidenced by the restaurant service staff's inability to execute a basic dinner experience. It's really too bad because with a little rejuvenation and reinvestment I'm sure you would increase return visits and referrals. Read moreGenuine Expedia guest review
"Consider timing of stay"
Staff was very pleasant and helpful. Nice property but during spring break entire property seemed a little overwhelmed. Most of the college breakers left during our stay and the entire property transformed into a much nicer resort .Genuine Expedia guest review
"OK for the cost"
Great beach and the ocean is beautiful. The hotel is older and not well maintained. The food was OK, but not in line with other all inclusive hotels. Caught the tail end of spring breakers, so there was a lot of slamming of doors at 4:00 am. Also, only 2 bars open, so there was typically a line for drinks. Could not make a reservation for the 2 nicer […] restaurants because they were already booked solid when we arrived. Overall not bad for the money, but not luxurious. Read moreGenuine Expedia guest review
"Great hotel for snorkeling and scuba diving"
Enjoyable and relaxing. Great beaches , shoreline, snorkeling, friendly staff, wonderful on site dive shop, nice rooms , nice swimming pool, good and fresh foodGenuine Expedia guest review
This is a property that "back in the day" was probably "The Place to be" it was clean, really good food, professional staff. But no bottled water in the room the only aminity was shampoo, would I go back? Yes, but now I know what to bring. Great beach!Genuine Hotels.com guest review
Last time we were here we were told that they intended to do improvements, not only were no improvments made but the the place was in worst condition. Unclean room needing paint and repairs, peeling paint, a rock for a matress. They pulled out most items like coffee maker, ice bucket and clock because of the spring breakers but I am not a college kid […] on spring break. Overall I do not think that I will return and would not recommend. The only bright spots were several of the staff who I remember from last year. They were friendly and helpful. Read moreGenuine Expedia guest review
"Not a very accomodating hotel"
Not sure if i would recommend the hotel because they did not attend to our complaint and did not try to make things right. All the recreation was taken from the regular guests and the focus was on the spring breakers! Other guests we had met approached us as we did some and no one was happy they were not told about spring break as some of the guests […] had kids there. The D.J. they had used fowl language and disturbing remarks as parents took there kids off the beach. They were loud into the night as 1 man we met said he finally called the office at 3 a.m. to complain. Never got to use the hot tub cause it was always full with students, never got to play games cause they took them out including the bar stools. Read moreGenuine Expedia guest review
"Horrible Front Desk Service!"
Hotel would have been OK but staff, especially the front desk, were horrible! They treated us like dirt. They were very rude and unwilling to do their job. Our pillows were missing pillow cases, and the front desk told us it wasn't their problem. Food was not very good as it sat out a lot. Haf fun despite the front desk as we avoided it all week. Watch […] out, this place gets upset with you paying customers! Read moreGenuine Expedia guest review
"Snorkel and scuba diving is awesome"
checked us in to an occupied room. Put us in an "upgraded room" where the front door knob fell off twice; no lock on patio door; no screen door either; air conditioner dripped water in hallway; woke up to a massive puddle; positioned trash can under the drip to catch the water. It toke 3 days to get it fixed. Apparently the upgrade was to a smoking […] building. Yuck! Phone did not work all week. Pool was cold. Beach was nice. Food was good. Only saving part of vacation was the dive center on site. My 13 old son and I took an intro dive course and went scuba diving twice. Awesome reef just minutes away. We even saw over a dozen gray sharks just a few feet away. We also snorkeled. It was awesome! Read moreGenuine Expedia guest review
"Bad food, bad service, run down property"
I went with low expectations...I just wanted to relax in the sun...you can do that here; but not much else. The staff is a mixed bag...some really attentive ones (primarily those who handle specific activities...the dive team were excellent) but the rest of the staff is lazy, inattentive and generally apathetic about your experience. The food is worse […] then cafeteria food. I ate off premises just about every night. I am not exaggerating; if eating and drinking well are important to you . Do not go here. Someone else said this is not the level you would expect from a Wyndam property....believe it. Read moreGenuine Expedia guest review
Beautiful beach but resort in need of updates room was diappointingGenuine Expedia guest review
"A Beautiful and Enjoyable Vacation"
Our hotel was quite enjoyble. We found the hotel staff to be very nice and the food was good. The buffet had enough choices and food to satisfy everyone. We had a great time and would definitely come back.Genuine Expedia guest review
"Viva Wyndham Resort"
Food good location good rate about a 2.5. Maid good.Genuine Expedia guest review
"Go in with realistic expectations"
With this hotel you get what you pay for. If you go in with that expectation you will have a good time. The rooms were nothing special, but you don't go to a place like this to sit in your room. The food was decent and the drinks were great. We snorkeled off the resort beach and saw a number of cool critters; including: an eagle ray, spotted eel, flounder, […] barracuda, spiny lobsters, and sting rays. The locals selling conch shells and marijuana on the beach below the high tide mark were a little annoying, but were usually turned around by a polite "no thank you". We walked along the beach every day. It was quite beautiful and at low tide you could walk to the east and see some cool tidal pools. If you get a chance, a trip to Lucayan national park beach and paradise cove (for snorkeling) will not disappoint. Read moreGenuine Expedia guest review
"Loud party hotel"
It's a nice place to go, pay one price and not worry about anything else. I do think its more suited for people who like the night life and partying. They blast loud music until 2 am every night. Alcohol is free flowing so add that to the loud music and party atmosphere, it was pretty out of control. The hotel staff is up pretty early shouting into […] a microphone for upcoming events. Very irritating when the loud party music had you up. During the day it's pretty relaxing and you can find a quiet spot. But it depends on what vacation means to you. They require reservations for two of their restaurants and everyday they were booked? So make the restaurants bigger it extend their hours. The beach is super close and really nice. Read moreGenuine Expedia guest review
"good value for your money"
many variety of foods, staff is very friendly. Shows were given by staff which were very entertaining..Restaurant food was very nice. Lots of outdoor activitities.Genuine Expedia guest review
The Island is beautyful , food is discusting for pig....crack walls no attention what so ever.... the only good thing is the beach, you could stay enjoy the beach and eat out....rental car $87.00 aday....best hotel in the Island is grand lucaya, also Sabor & fry fish is the best place to eat out....Genuine Expedia guest review
"Too much noise at night"
The only bad thing was too much noice, music and people drunk at night knoking the doors...Genuine Expedia guest review
"Laid back but definitely pampering"
We've done the all-inclusive in Jamaica, Dominican Repulblic, Costa Rica and of course here at Viva Fortuna but it had been years ago. We were concerned with several recent negative reviews and we were traveling with our elderly parents (who didn't want to go far thus made the Bahamas a natural choice). Boy, were we surprised! Not only was the food […] hearty, wholesome and plentiful but a variety that made each and every night something to look forward to. The bartenders without having to tip acted a if they were being rewarded with each and every well made drink. Truly the staff made our visit a very relaxing and rewarding vacation. Couple that with maid service that kept our rooms standing tall with no need to remind about anything and you have a perfect trip. The airlines have a lot to learn from Viva Fortuna. Thanks for a fabulous time. Read moreGenuine Expedia guest review
"Nice hotel for families and scuba diving"
All over a nice hotel. The cleaning of the room good be improved. What they are offered in The All Inclusive program was very good, local alcoholic drinks, snacks for kids, sport equipment, and...Scuba diving center located at the hotel ground, perfect for diving. The hotel beach is clean and beautiful.Genuine Expedia guest review
"You get what you are paying for !"
The Hotel offers exactly what you are paying. The rooms are poor and old. Even the nicer Ocean View Rooms. In fact i booked this but got a garden view first. This is much older. After long discussions they changed it. The toilet didnt worked on 3 of 7 days. The firealarm goes on one day. Shampoo you get 2 of 7 days. Towels ? Depends on the willing of […] the room mades. When you are lucky, you get 1 bottle water for 3 in the room at the first day. The stuff in the restaurants is unfriendly, but this seems to be standard in this area. The meals are average, but enought to stay well. The activity program of the Hotel is very great and offers a lot to do, especialy for kids. We had no problems to find a place at the beach (7 people). Thats great too. The location, the beach and the water are nice. In total, as i said, it is what you are paying ! Read moreGenuine Expedia guest review
"Great bang for the buck!!!"
Overall I was extremely pleased with the whole experience at Viva Wyndham Fortuna Beach. It's not Beaches or Sandals, but for the price it's an excellent alternative for budget wary travellers looking to get away without breaking the bank, yet have the luxury of an all inclusive. Granted the alcohol is far from top shelf, yet like anything else you […] drink enough of it and you'll have a good time. The food in the restaurants that require reservations was actually very good, but book early and often. The food at the buffet was also good, and of course you can always fall back to the hamburgers, hot dogs and pizza for those not so discerning eaters. Otherwise, the staff are friendly, personable, helpful and willing to make your stay enjoyable. There are activities throughout the day and evenings to encourage guest participation, and the staff are good at encouraging guests to do so, yet they're not invasive in how they do it. The really nice thing about this resort, you feel like it's your own private resort, probably 1.5 miles east and west of the property are no other resorts, and the layout allows you as much privacy or solitude as you want. I thoroughly enjoyed my stay, and have plans to return within the next six months. Read moreGenuine Expedia guest review
"Not worth the price tag!! 2-3pt scoring out of 5!"
Pool/Beach was the nicest part of this place besides the temp was in 60-70's windy. walking along the beach during the most sunny part of the day were the best. Food Buffet is your best bet with different verities. their Asian's style food scored a 2 from 1-5. (5being best) their Italian style scored a 3.5 their buffet score a 4 cause it has the most […] verity and the goods and bad are pool together. WIFI- SLOW/BAD - always kick you offline. Gaming options/area - a good options but the area of gaming is old which needs major updates. etc pool table/pingpong tables/moldy basketball count . worse part of gaming area are they ALL have time slots!! as if they don't have enough staff operating them so they cut everything down to opening 1.5-2.5 hr at a time. always a long line waiting... Condition and upkeep of the hotel- public area was clean and updated decently. dining area is decent Hotel Rooms (C units) OLD/Dated but clean. same goes for bathroom/shower was lack of water pressure & didn't have hot water for the first (2) days. got it fix right away. going to jamaica was cheaper and hotel is way better upkeep then this Read moreGenuine Expedia guest review
"nice and relaxing"
I really liked the fact that they had alot to do but the pool was very cold. At times they had nobody swimming in it.Genuine Expedia guest review
"OK - beautiful beach!"
Nice layout of property, but hotel a little bit of rundown. Staff is very nice and helpful. Food was good and the bar was great. No fridge in our room :( The beach was very beautiful!Genuine Expedia guest review
"relaxing winter getaway"
The hotel was clean, the staff was extremely helpful and so friendly! I splurged for a deep tissue massage & the masseuse put me to sleep! The food in the main dining room was fine- i think breakfast was the best meal of the day. Oh on Christmas eve they had quite a nice spread and they did a wonderful job decorating for the holidays with the lights, […] candles & other festive decorations. The fitness center is rather small and a bit dated- I went running on the beach each morning so that really was a non-issue. The sunrise was breathtaking if you are lucky enough to get an oceanview room! :) Must do- Lucaya National Park- caves, and hiking trails and the beautiful beach. Port Lucaya for shopping and bargaining with the locals for trinket/souvenir stuff- also alot of different ethnic restaurants: Zorbas for Greek food is a winner. Hotel offers a variety of activites for families and kids. I thoroughly enjoyed my stay and would go back again Read moreGenuine Expedia guest review
"fun for the entire family"
The staff are all very friendly. The kids had a great time and there was plenty for them to do. The buildings themselves were a little rundown, but we hardly noticed and enjoyed the stay.Genuine Expedia guest review
Nice layout of property, but hotel not very well maintained. Staff nice and helpful enough. Food passable and ample...some good dishes but most so-so. Alcoholic beverages cheapest money can buy. $27 cab ride to casino at Lucaya---each way. $40 to and from airport. do not be late getting to airport for return flight as airline desk absolutely closes […] 1 hour before flight time---no exceptions---and you will have to wait for the next plane. At hotel, wi-fi only in lobby and rec center---and it was slow. No swim-up bar at pool. Some rooms have mini fridges and some don't. Ditto hair dryers. No treadmill in gym. Read moreGenuine Expedia guest review
"Good vacation location...Cool mornings and evening"
The people/staff are fantastic super friendly and accomodating. The hotel is in the process of being remodeled. The Food was great. The beach was really well kept. Entertainment was indeed different and the staff did a superb job.Genuine Expedia guest review
"Give it a try"
Better than expected. Wasnt sure after reading reviews but the resort was nice.Genuine Expedia guest review
"first trip with girlfriend"
this was the first international trip I had with my girlfriend. At first we were wrongfully assigned a double bed room but after a few hours the staff was able to accomodate us in a king size bed room. There are many activities occuring at the hotel and practically you do not need to leave the premises to have something to do. Take advantange of the […] snorkeling, kayaking, dancing, games and beach walking. If you are brave enough you may try the trapeeze. When you check in make reservations for dinner, the restaurant setting and food is superior to the dinner buffet. The staff is very friendly and they would surely do their best to accomodate your needs. Overall it was a great experience Read moreGenuine Expedia guest review
"You get what you pay for."
This hotel has it's perks but also things it can work on. Bottom line this is a no frills resort(meaning you get what you pay for. this is no holiday inn on the beach). i love that it's secluded and a lot of the staff is very nice. and they have a great beach. i also love that it's open and airy. The not so perks are that the cleaning cannot be up to […] par. You truly reap the results of an open and airy resort. bugs everywhere. Even on the buffet style food so you have to be careful there. Read moreGenuine Expedia guest review
"Good bang for the buck"
After reading reviews online we set our expectations accordingly, considering the cost of the stay. This helped keep things in perspective. Crowds were minimal during our October stay. The weather was nearly perfect and the water temps terrific. We lucked out and enjoyed a rain free week. Overall we enjoyed ourselves, but it was not without a few snags. […] Our first room had a few maintenance issues that came to a head our first evening. On request we were moved the following day and the second room was much better. This location was chosen by our daughter as a beach destination wedding, and this worked out very well. The only notable frustration with the wedding package was not being able to get details about the included photography, and finding out the limitations and costs after the fact. The hotel also caters to cruise excursions, which can cause a large influx of people coming in for day use of the facilities. I expected it to be worse from online reports. Going off season we did not have a problem finding a chair or shade on the beach or poolside. The food was average, but the selection was decent. The buffet dining is enclosed, but open air and sometimes did get warm. Read moreGenuine Expedia guest review
"Great honeymoon spot!"
My husband and I went here for our honeymoon. We had a great time! The servers were friendly and fast! The hotel is about 15 minutes away from downtown which was great for being away from all of the people but close enough to go do other things! The beach was beautiful!Genuine Expedia guest review
"Great Hotel for the Family."
The Staff was really freindly and courteous. There were plenty of amenities and functions to participate in. The Beach was really well kept. We will definetly return and inform our freinds and relatives.Genuine Expedia guest review
Lots of details are unimpressive. The food is good enough; the drinks are good enough; the hot tub is good enough (but with cracking paint). I did not go in thinking that this was the Atlantis, and it was fine. I can see how people with high standards would be disappointed. Nonetheless, I wouldn't object if my friends wanted to stay there.Genuine Expedia guest review
overall it was pretty good. I think the screens in the Junkaroo resturant need to be closed, there were flies getting into the food.Genuine Expedia guest review
"Wonderful wedding and Honey Moon."
We decided to stay at the Fortuna because we wanted to get married on the beach. They did a great job with everything from the Minister, pictures and flowers. It was a great time and the staff were happy to have us there. The food was plentiful and tasteful with a different varity to choose from daily. The staff thoughtout the resort was friendly and […] helpful. Plenty of other activities if you get tired of hanging at the beach. Read moreGenuine Expedia guest review
"Free Cockroaches Included in the price!"
I made the mistake of booking a resort with Hotels.com. Upon arriving, I waited for 10 minutes to check-in since the only check-in agent was chatting with another employee. I was given a key to a room located about a 5 minute walk. I got lost a few times since the directions where as clear as mud. Keep left and you will see it, even if the room numbers […] weren’t displayed. I got to my room and my key didn’t work, I returned to the check-in desk. Another 5 min walk and similar wait. The receptionist didn’t apologize, just gave me a new key. I returned to “my room” and what do I find? Someone else’s luggage, shoes and personal items! They basically just gave me a key to some random room! At this point in time, I’m furious and I return to the front desk. I ask the receptionist for a manager, and my request was rejected saying that the manager would return later. At this point, another guest informed me, that while I had a bad time. He found blood residue on the bed in this room!!. I got a new key to a new room, even farther away… I get to my room and what do I find… A lovely roach on the floor (see attached picture with the resort logo)… Bathroom was full of mini-bugs… What a lovely place! Oh… the food could be described as low quality cafeteria food, lots of bugs/flies flying over the food (yes, I know we are in the Caribbean, but still!) A great place to send your enemies, actually… I wouldn’t wish such a hellish place to the worst of my enemies! Read moreGenuine Hotels.com guest review
"Great to have fun"
We paid extra for ocean view and we did not get it when we arrived at the facility. Since the first day we reported that our shower was broken and nobody ever came to repair it. The only aspect that saved our week vacation in this hotel was the animation staff.Genuine Expedia guest review
"Go for the beach, not the food."
The beach was absolutely gorgeous! That was the main reason for our trip. Food was fair enough. You won't go hungry. Staff was decent. Bartenders lightened up to you after you tipped them.Genuine Expedia guest review
Very good stay but not must have rental car or taxi in order to get to activities outside the hotel.Genuine Expedia guest review
"Good for a quick weekend away."
Stayed here in the past, actually up to one year ago and this year there has been some upgrades to the property. The beach is clean, there weren't as many birds as last year. The rooms have been somewhat upgraded as far as being painted and the addition of flat screen televisions. The buffet dining needs to somewhat improve, but overall for the price […] of the package, it is expected. I enjoyed my quick weekend away. Read moreGenuine Expedia guest review
"Ok resort, Bad staff, and Annoying peddlers!"
Front desk staff had no idea my friend and I were arriving, therefore didn't have our room that I pd. for available. We were placed in a down-graded room for the night and had to then wait for the people in our room to check-out! Once we got the superior oceanfront room, we were pleased. The staff has no clue what each other staff member is doing, nor […] do they treat guests in a pleasing way. When something goes wrong, they definitely take their time in fixing it, often times laughing, joking around, and having a great time with other staff - while you wait ! Housekeeping ladies are the most friendly, as well as the entertainment staff! ***BEWARE of the off-site peddlers who walk the beach EVERYDAY, ALL DAY bugging you and trying to sell various items and hair-braiding. They will ask you 50x's a day, mainly grunting or saying "hey!" really loud to get your attention...JUST IGNORE THEM! Once we got things settled and got into the swing of things, we had a good time. Read moreGenuine Expedia guest review
"Comfort and location"
The Hotel is a cosy and location is good, maybe too nosy...food is excllent and service is fine. It´s location is a very near from the location of where they filmed the movie series of the Pirates of the Caribbean (they stay there two years)...Genuine Expedia guest review
Love the entertainment staff! The selection of sports, plays, dancing, exercise really made the vacation!!Genuine Expedia guest review
"It depends on your stqandards........"
rooms & comomon areas outdated, cleanliness, touch & go. Food not so good, as week went on it was better, not sure if it was because we were hungry, our standards dropped or if it actually got better. The main cafeteria needed better ventilation, more ceiling fans, it was enclosed & very hot( no ac), You may think, it was the islands in July, of course […] it was hot, however, it was crazy sweat dripping hot) Drinks left something to be desired. the frozen drinks came from a machine that was often broken or couldnt keep up with demand. I ate off of silverwear/napkin that I didnt realize were pre-used until after I used them ( gag). With that all said, once we accepted the conditions we still had a good time. Read moreGenuine Expedia guest review
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