Not appealing at all. The pictures do not tell the real truth of what you are getting. Old motel quality...... The people working there are very interesting to say the least.Genuine Hotels.com guest review
The pictures they show in the internet are nowhere near to what it looked like in person! The room had a old odor, like it's been closed for a long time. The bed sheets were stained. The continental breakfast.......they let you dine in and hand over your receipt when you're done. They charge you for eggs and bacon, which is not mentioned at the beg […] inning. Read moreGenuine Hotels.com guest review
"Nice hotel, very cute decor"
All good except for my pillow, too hardGenuine Expedia guest review
"quieter part of town"
I was quite supprised with this hotel having read the reviews before we left on our trip.yes updating was taking place but nothing to upset the guest about,of course it was a little quieter when we were there so what it is like when it is busy I cannot say.my wife thought it was great and would certainly stay there again.Genuine Expedia guest review
Kerrville is a great little town and the options for a hotel are somewhat limited if you need to stay downtown. We were there for the Kerrville Triathlon Festival and this was the host hotel. I'm not really sure how this would be classified as a resort. There wasn't really any resort type stuff that I could see. The people were really nice but the rooms […] had doors facing the parking lot and our room looked nothing like the picture on the website. It was far more shabby looking and needed updating. The AC unit was really loud and the room was either warm or cold depending on whether the AC was on or not. The hotel was convenient for my event but the front desk charged me an extra $75 to check out at 4pm. My race wouldn't be over until about 2pm. As the host hotel for the race you would think they would be on board with the athletes that booked rooms with them. Seemed like they were taking advantage of the situation. Not very nice. It was a long way back to Dallas so we had to pay the $75 so I could get a shower before heading back. A little disappointing. Read moreGenuine Hotels.com guest review
"Older, well maintained Hotel."
Our room had the two queen sized beds, a roll-away sofa, coffee table, desk and chairs. It did not have a balcony, which would have been nice, considering that it does overlook the swimming pools. Because it is an older hotel, the pool lists a ten foot deep end, but there is a seperate kiddie pool, for guests with younger children. We had read some […] reviews that the bathrooms were too small. Ours only had one sink with a large counter top and the bath tub/shower was of normal size. The shower head was mounted at approximately five feet so a person over six feet, would have to duck down to get completely wet. Overall the room as reasonably priced and the "continental breakfast" includes cereal, fruit, and assortment of pastries and waffles. It is more that just a mere toast/doughnuts and coffee. Read moreGenuine Expedia guest review
"Excellent and authentic Texas experience"
Good value. Welcoming and friendly staff. Nice pool. Live music in the bar, set away from the rooms, so good for those who just want to enjoy quiet. Generous breakfast buffet.Genuine Hotels.com guest review
"Will stay there again"
Friendly service and helpful. Only complaint is it was a very hard bed. Did not get the best night sleep because of that reason. Room was very pretty and relaxing. Very good deal for the price.Genuine Hotels.com guest review
"Not worth the price!"
Most uncomfortable beds I have ever attempted to sleep on. Called room service for additional pillows which never came. Limited water pressure in shower. Over priced for an old and poorly maintained motel. Toilet and bathroom sink were dirty. I will NOT stay here again. I am also disappointed in Hotels.com for offering this motel to their customers. […] Make the drive to San Antonio and stay at the Hilton, Double Tree or other higher end hotel. Read moreGenuine Hotels.com guest review
Good value and good location. Very nice staff. Could use some updating. Could also benefit from larger screen TVGenuine Hotels.com guest review
This was our first time at this resort and we were extremely pleased. The food was awesome, the service was good, and the surrounding area was pleasing. The room and bathroom were clean. The bed was ok, but not outstanding. The tv reception could be better. Overall, the good clearly out weighs the ok. We have already said that this hotel will be our […] new base hotel when we visit the hill country again. Read moreGenuine Hotels.com guest review
"Wonderful hotel. We'll be back!"
Truly, one of the best hotels we have stayed in. It was in a quiet location but close to all the restaurants and scenic areas of the city.Genuine Expedia guest review
Overall excellent hotel. Awesome pool and courtyard area. Great food and breakfastGenuine Hotels.com guest review
"Near Kerrville Tri start.."
Room was ok but there was something in the room that had my allergies acting up all weekend. The guy that checked us in was suppose to call Expedia since our reservation said Breakfast Buffet and he said it was only continental breakfast. He never all Expedia or followed up with us like he said he was going to do.Genuine Expedia guest review
EXELENTGenuine Hotels.com guest review
Booked Expedia with full breakfast, at check in was told we would receive only comp breakfast.Genuine Expedia guest review
"enjoyed our visit"
This is our second stay for a personal event at this Hotel. Yes, it is a little older but it is a great location for our event. My only compliant is the way the Hotel does their breakfast buffet. I was offered a "breakfast buffet" in my purchase but the Hotel now only offers a complimentary "continental breakfast". For $7.99 you can upgrade to the full […] hot breakfast. This was very disappointing as in our previous stay the entire breakfast buffet was included in with your room. The hot breakfast is really good but I opted out this time because I did not feel it was worth $7.99. Several friends complained and got the hot breakfast for free. I just could not be bothered In Kerrville there are many local great places with homemade food for much less. Read moreGenuine Hotels.com guest review
We invited family from Houston to join us on our stay Friday Octobr 4th through Sunday October 5, and we all thoroughly enjoyednot only he ambiance and setting of the Hotel but also how convenient it was to get to and to get around the areas we were visiting. Would recommend hightly.Genuine Hotels.com guest review
"Great rest in hill country"
Very quite, comfortable, great price!Genuine Hotels.com guest review
"Host hotel for a triathlon so it was convenient."
The first room we we're put in was horrible. It was a loft room. Old dark and depressing. We moved to a double queen room and it was very nice.Genuine Expedia guest review
"Great location for the Triathlon"
Comfortable place. Quiet area and close to downtown Kerrville.Genuine Hotels.com guest review
"No Communication Whatsoever"
This hotel did not accept our Hotels.com reservation. In fact, the front desk clerk would not even LOOK at our confirmation information. We had reserved a cabin and was given a basic hotel room. The pool was dirty, the staff was unfriendly and had no knowledge whatsoever of what other employee(s) had said, manager never called us nor came out to speak […] to us after repeated attempts at communicating, on and on i could go. The only positive things i can say are that the band that was playing in the bar was amazing and the breakfast was fresh and tasty. Read moreGenuine Hotels.com guest review
"Nice Hotel but very thin walls"
Bed's comfortable, bathroom very nice, pool refreshing...Really not the hotels fault but the guest in the room next to ours had a very sick kid and I could hear every cought ALL NIGHT LONG. Finally had to turn the TV on a spanish station so I could have noise my brain didn't try to make sense of so I could sleep. Wanted to go take the kid to ER and […] get them some medicine but knew I would need a power of attorney. Read moreGenuine Hotels.com guest review
Hotel rooms were motel style, we stayed in a queen which was not refurbished, as it was all that was left for Labor Day weekend. It was clean and had all the facilities you needed and more. Came with Iron, Ironing Board, Coffee maker, Hair Dryer, Hanger with coat hangers. Room was a little small and dated, but for what we paid would not have expected […] anything more. The hotel had some good facilities with the pools, kids play areas, tennis courts and bars and restaurants and was well placed to explore the Hill Country. The room included the continental breakfast which was sufficient, and you could pay to upgrade to the full buffet. All in all worth the money and would stay there again. Read moreGenuine Expedia guest review
We very much enjoyed our stay and the ammenities offered at the hotel. It was a quite atmosphere with great food. The surrounding area including the river was very nice.Genuine Expedia guest review
The room was very clean and comfortable. We were right in front of the pool, but it was still quiet in our room. The pool was large and very pretty. We also had the continental breakfast before leaving and it was very good. Lots of fresh fruit, hot and cold cereal and even waffles were served.Genuine Expedia guest review
"dropping grandchildren at comfort Texas"
room was nice and clean' small at this price; great facility for meetings, and for kids, the pool was nice and shaded, Guadalupe river and park close, architecture and appearance was wonderful, supermarkets and dining close, restaurant was good great lay out for breakfastGenuine Expedia guest review
"Not 3 stars"
Not horrible but disappointing based on pictures on expeidiaGenuine Expedia guest review
"Nice hotel in charming town."
Our stay at Inn of the Hills was very nice. It was extremely hot, but the room was very comfortable. The only incident was the pool by the river was closed (locked up for some problem) even though the staff told us to visit it for the scenery while swimming.Genuine Expedia guest review
"average at best"
Nice hotel for its age. All staff very nice and polite although had to ask multiple times for extra pillows and towels. Not bad for the price for a weekend stay.Genuine Hotels.com guest review
The hotel is very pretty! Our room looked out over the pool area & it was very lush & tropical feeling. We were very close to the river which is why we came, to kayak the Guadalupe River. We had a great time & enjoyed the lovely hotel grounds.Genuine Hotels.com guest review
Expedia's listing of this hotel let us to believe the resort was in a rural area with on site fishing. In truth the hotel is an a major strip with pawn shops and payday loan companies, the fishing is across the street, and the Social Security administration is around the corner. The exterior entrances and musty lobby made us feel like finding another […] location. Read moreGenuine Expedia guest review
Very cute and clean place ! Great pool...Will stay here again and would recommend it to others.Genuine Expedia guest review
"Not in the hills, nor is it a resort"
Rooms, exterior entry for about half of them. Food ok, but the wait was horrible. I thought I was getting a resort in the Texas hill country and got an high end motel for $110 per night.Genuine Expedia guest review
Breakfast was great, quality food, pool was great (big) , very conveniantGenuine Hotels.com guest review
the stay was nice, everything you need is in walking distance, however, I booked a room with queen beds and got dbls, and the main reason I chose this particular hotel is because the description said there was an indoor pool, outdoor pool, and a spa tub. They actually had three outdoor pools, and kid pool....no spa, very disappointed with that.Genuine Hotels.com guest review
This hotel is nice but I thought breakfast was a little expensive, and the check in check out lady was not nice at all, kinda felt like here is your key now go away, but the room was nice, pool was good. We might stay her again on or way homeGenuine Hotels.com guest review
Staff was friendly and informative. Hotel slightly below standards but suited our needs for the weekend.Genuine Expedia guest review
Room was OK but had a musty odor when we first arrived. Opening doors helped with this. Air conditioning had to be set very cold to bring the room to a good temperature. Coupon for 1st breakfast was good and the reduced price made the breakfast the best choice. Other mornings we ate elsewhere as it was cheaper. Coupons for the other days would most […] likely have kept us there. Pools were enjoyable. Location was good for the sightseeing we did. Read moreGenuine Hotels.com guest review
"Very nice hill country hotel"
The hotel itself was very nice. The pool and courtyard were fantastic.Genuine Hotels.com guest review
"Wanna be ...."
Looked good online but I wouldn't even go barefoot in the room. Carpet was nasty and whole room was fairly dingy. Looked like old motel that's been upgraded some but they did a lousy job. Plus room was very dark. Sheets were like sandpaper and blanket was that polyester type fleece wanna be. Not even sure what it was, but it was gross.Genuine Hotels.com guest review
"Pleased and enjoyed!"
This hotel was excellent for the price we paid! Great location in Kerrville, very pretty pool area and interior. The beds were comfortable. My only negative feedback is that the housekeeping did not come and our doors would get stuck. Overall, good experience and great price!Genuine Expedia guest review
"Clean and accommodating"
Stay here twice a year to drop and pick up kids from camp. Probably the best accommodations in town. Not a five star hotel, but is clean and convenient. They have three pools. Two onsite, which can get crowded, as they have community pool memberships. There is another pool down by the river, which is less crowed and a has great view of the Guadelupe. […] Great location and has restaurant with room service. Read moreGenuine Hotels.com guest review
"Enjoyed our stay"
We love staying hereGenuine Hotels.com guest review
would go backGenuine Hotels.com guest review
"The Pool is great!"
My daughter and I had a great experience. We swam for hours and then had dinner in the hotel restaurant. The food was good and service excellent. Highly reccomend staying at this hotel. It is older, but rooms are big and clean.Genuine Expedia guest review
"Hill country hotel"
The staff and restaurant are great. The breakfast buffet was very good. We had a little trouble with the airconditioning and it made the room feel stuffy when the air subsided or very cold while it was blowing. The area is beautiful and the poolside was very nice.Genuine Expedia guest review
very nice good food fun barGenuine Hotels.com guest review
"Why was my room door left open?"
It's very unnerving to come back to your room after a hard day's sightseeing and find your hotel room door standing open. When we called the front desk to ask what was up, they said, "Well, did you leave it open?" Of course not! "Well, our maids are very conscientious about that sort of thing, so ..." Implication being that we had to have been at fault. […] This, despite maintenance coming in during the day to fix the noisy refrigerator we had complained about. Nothing was stolen, but a discount or even an apology would have been nice instead of an insult. Read moreGenuine Hotels.com guest review
We lived in Kerrville while the Inn of the Hills was being built but never had the chance to take advantage of it's services. We were impressed by the cleanliness and comfort of our room. It's convenient location was accessible to different highways and did not have to go through town. The grounds were also sell groomed and the breakfast bar a dlig […] ht. Read moreGenuine Hotels.com guest review
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