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Hyatt Regency Hangzhou, Hangzhou (prefecture)

5 stars
28 Hu Bin RoadHangzhouZhejiang310007China, ‏‎866-539-8122
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Location
Great location
Pool
Great pool
Breakfast
Tasty breakfast
Value for money
Poor value for money
147See all 147 Hotels.com reviews
From 792 reviewsTripAdvisor Traveller Rating

Hyatt Regency Hangzhou, Hangzhou (prefecture)

Hotel Info: ‎866-539-8117‎

from $149
  • Room, 1 King Bed (Garden)
  • Deluxe Room, 1 King Bed
  • Guest Room-2 single
  • Club Twin Room, View
  • Twin Room, Lake View
  • Guestroom 2 Twins
  • Twin Room
  • Regency, Suite, 1 King Bed
  • Room, 1 King Bed, Lake View
  • Standard Room, 1 King Bed
  • Guest Room (Twin)
  • Guest Room
  • Twin Room
  • Club Room, 1 King Bed
  • Club Room, 1 King Bed, View
  • Lake View
  • Twin Room (Garden)
  • Guest Room-King Bed

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Also known as

  • Hangzhou Hyatt
  • Hangzhou Hyatt Regency
  • Hyatt Hangzhou
  • Hyatt Regency Hangzhou
  • Hyatt Regency Hotel Hangzhou
  • Regency Hyatt Hangzhou
  • Hyatt Regency Hangzhou Hotel Hangzhou
  • Hyatt Regency Hangzhou Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 250 per night

Breakfast is offered for an extra charge of CNY 194 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Hyatt Regency Hangzhou, Hangzhou (prefecture)’s small print

Also known as

  • Hangzhou Hyatt
  • Hangzhou Hyatt Regency
  • Hyatt Hangzhou
  • Hyatt Regency Hangzhou
  • Hyatt Regency Hotel Hangzhou
  • Regency Hyatt Hangzhou
  • Hyatt Regency Hangzhou Hotel Hangzhou
  • Hyatt Regency Hangzhou Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 250 per night

Breakfast is offered for an extra charge of CNY 194 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 147 reviews

Hyatt Regency Hangzhou, Hangzhou (prefecture)
Fair2.0 / 5
Construction sight!
Very disappointed. Been going to Hangzhou more than 15 years. 1st and last time here at the Hyatt.
2 night business trip
Hyatt Regency Hangzhou, Hangzhou (prefecture)
Outstanding5.0 / 5
Great Experience in Hangzhou
Stunning hotel with exquisite service. Amazing rooms right on the lake. Hard to beat anywhere in the world.
2 night business trip
Hyatt Regency Hangzhou, Hangzhou (prefecture)
Excellent4.0 / 5
Great location
Everything was good except for dining.
1 night family trip
Hyatt Regency Hangzhou, Hangzhou (prefecture)
Excellent4.0 / 5
Recent Stay
Its a good hotel Very well located Service is very good The rooms need to be modernized.
1 night business trip
Hyatt Regency Hangzhou, Hangzhou (prefecture)
Excellent4.0 / 5
BUSINESS TRIP
GREAT LOCATION GREAT FOOD
2 night business trip

See all reviews

Hyatt Regency Hangzhou, Hangzhou (prefecture)

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