Good hotel...enjoyed my stayGenuine Hotels.com guest review
"close to beach"
Room was tight, kitchen was outwardly placed(right in doorway). The bathroom did not drain properly and my ceiling in bathroom leaked, which they did come repair. The lazy river could have used a bit more monitoring, kids were in it without floats and floats left in pool causing it not to be so lazy.Genuine Expedia guest review
Great place to stay. Close but not to close. Our 2year daugther had a ball in the pools and beach front. Free movie rental was a plus. Staff was nice and let us check in early. Will use again next year.Genuine Hotels.com guest review
This was one of the worse places I have stayed in a long time!!! Never get a resort room it is next to the dumpster. The balcony doors don't lock and its on the ground level. Unsafe!!!! The conditions aren't suite acceptable. The previous ratings were a joke...I give this place a 1 that is all it gets from me.Genuine Hotels.com guest review
"Ready for renovations."
Don't assume that you will actually be able to see the ocean from every "ocean view room". You may be able to see the ocean from your balcony, or you may not, depending on your location. I paid for an ocean view room, so I asked to change rooms so I could see the ocean and they complied. Even some of the "oceanfront" rooms are behind another smaller […] building. The hotel has a nice amenity package, but during busy season there are really too many people for the size of the various pools. They did keep the water quality good. Read the fine print before you book. You will pay an additional charge for a nebulous thing called a resort fee. This place is ready for renovations. The carpets are all worn. Metal door frames are rusted. Some wood is rotted. Old secondary calking around bathtubs is failing. The staff does not enforce their own rules for conduct around the pool area. The parking garage is conveniently located in the center of the building, but parking spaces are really tight for all but compact cars. It was less expensive than most of the others for a reason. Read moreGenuine Expedia guest review
We enjoyed our stay. We were welcomed and we were able to check in early because there was rooms available. The location was great and the pool, the spa were all nice. The beach was right there and the food and shopping are 5 minutes drive or less from the hotel. The staff was nice and ready to help.Genuine Hotels.com guest review
we had booked a non-smoking 2-bed room but were assigned a smoking room upon check-in. since the hotel was fully booked they were reluctant to switch us since no similar rooms were available. they finally switched us to a 3-bedroom suite. NICE.Genuine Hotels.com guest review
Rooms are dated. Routine maintenance needs to be conducted. Excellent customer service though. Great location and amenities.Genuine Hotels.com guest review
"Great location nice hotel"
Excellent location with friendly staff however we would have liked it if they visited our room a little more often. Clean towels and sweeping were hard to come by.Genuine Expedia guest review
"Price a little high for accommodations"
Hotel pretty nice, but rooms need some updating. Easy access to beach, nice pool and water features for children. Hotel staff friendly.Genuine Hotels.com guest review
"all of our must see places were near by. excellent"
we had a wonderful time. all employees were extremely nice to us. we would enjoy coming back again!Genuine Hotels.com guest review
"Hotel on beach"
Room was okay. Ocean view was nice. Didn't like the fact we faced a road. Loved that it had Starbucks on the premises.Genuine Expedia guest review
Very poor room cleanliness. There was something smelling like a dead animal by the stove the entire time we were there. Lots of dust in the kitchen. Room condition is fair but old. Front desk people were very helpful and made sure we were happy. Hotel is kid friendlyGenuine Expedia guest review
"Children will Love it"
Was a spur of the moment trip. Check-in was a breeze and we arrived at Lunch time. Allowed us to go ahead and swim and use the hotel until room was ready. Really enjoyed the DVD check out that was part of the room. That was an unexpected benefit.Genuine Hotels.com guest review
"We were pleased"
We were pleased overall for the price with a hotel right on the beach, clean rooms, and activities ( heated lazy river, pools, and small child water play areas). My one make complaint was the beds weren't very comfortable...a bit too soft! I would definitely go back to the same place!Genuine Expedia guest review
"It was wonderful"
So goodGenuine Hotels.com guest review
"Ocean view isn't what it means"
Ocean view to long bay means leaning over the edge of the balcony. The pools were okay the bigger one not to clean and the lazy river was always packed with people. The beach was wonderful no life guards tho. Our room wasn't clean the first three days because we didn't leave the sign out. Service at the front desk was slow and not pleasant. The key […] cards didn't work good. There was a Starbucks in the hotel. But parking was a disaster we were on third floor but sometimes we would have to park on the seventh or eighth. Read moreGenuine Hotels.com guest review
they have devent size room.Genuine Hotels.com guest review
"Had a Blast!"
Hotel was nice, room was DA BOMB b/c it was an oceanfront room. Beautiful patio, spacious for the 4 of us. Sheets, towels were clean and fresh. Bathrooms & Rooms were spacious and each of us got our own bed.Kitchen was clean, except for the dirt on top of fridge. Cleanliness of the rooms...dirt in corners, dental pick in bathroom (ew), seemed like room […] was cleaned in a hurry and could have taken a little more time for vacuuming. Bed was a bit hard for my comfort level...but no biggie since we stayed only 2 nites. Check-in at 3pm had a tremendous amount of people; however the line moved fairly quickly. Check-out a breeze. Love this resort, VERY cool for families, kids looked very happy. Lots of pools, hot tubs, game room is awesome and found a cut alcove with a water fountain and chairs to relax in peace. Loved the chaise lounge chairs by the flowers overlooking the ocean just inside the resort. Tiki hut was nice, too. Room service called to bring up blankets since we were cold. Would definitely come back...but need to make sure rooms are cleaner. Read moreGenuine Hotels.com guest review
"Nice Weekend Getaway"
My wife and I had a quick weekend Getaway at the resort. Except for a hiccup in getting our room ready and finally requesting another room, we had a wonderful time. If you have kids they will like this place. We liked it so I suppose we are kids at heart. Note that there were a lot if children so if that is not what you are looking for you may want […] to try something else. On the other hand if you are looking for fun for the kids. This place is da bomb! Read moreGenuine Hotels.com guest review
"nice hotel. lots of fun for kids,"
nice hotel, lots of fun for kids. but i found hotel to be dirty on the outside. (the rooms were clean though; its just the hallways were not clean) Regardless, I would return there again.Genuine Expedia guest review
"Great weeks stay!"
Loved the unit we had for our week long vacation. Overlooking the pool on the 16th floor. Employees were all very nice and helpfulGenuine Hotels.com guest review
Only bad thing is no pets are allowed. Pool was awesome and the hamburgers at the cafe are really good. The place was packed when we were there so wait times for food and hotel check in were a bit long but understandable. Overall nice place to stay.Genuine Hotels.com guest review
The hotel was clean. The service was great. My family and I had a great time.Genuine Hotels.com guest review
Great location, right next to the beach. Easy access to the ocean, really enjoyed the pool and the lazy river. The bed was a little hard, but the room was clean. The room number set up was a little confusing - the room numbers are not in consecutive order. The Starbucks was a nice addition, as well as the hotel shop. Breakfast was a little hard to come […] by if you just wanted to hit the beach, but the little café was nice while we were hanging out the pool. I would definitely go back. The rates were definitely reasonable for the beach. Read moreGenuine Hotels.com guest review
We had booked a nice room for a great price. When we arrived we were upgraded to a suite. The facilities were wonderful! Great view of the beach. The lazy river and pool were clean and made for a very relaxing vacation. We will definitely stay here again.Genuine Expedia guest review
Great hotel, friendly staff. Clean. A lot of pools to keep kids occupied in between beach trips.Genuine Hotels.com guest review
"Nice stay from distance"
I liked the view from the hotel of the ocean but I didn't know that it was far from all the actionGenuine Expedia guest review
"Good for the price"
Booked this hotel as it was featured as the deal of the day -- price was great but the location of the room with the deal of the day was okay. More like Blvd view than ocean view! Could see the ocean if you leaned over yhe balcony! However overall great and will be back but will make sure it is ocean front next time.Genuine Hotels.com guest review
We were not overall pleased with the condition of this hotel. The cleanliness was very disappointing. We also had to plunge our toilets every time we used them. The breaker blew leavin is with no power once. Also the phone in the room sometimes worked and sometimes did not. We had to call for towels each day. Also the drawer in the nightstand fell out […] and landed on one of our children's toes. The hotel rooms have not been taken care of very well at all. The pool area was nice and the access to the beach was great. Overall we had a great trip but we tried to spend as little time as possible in the room because of the poor condition. We would not ever choose this hotel again. Read moreGenuine Hotels.com guest review
"Right on the beach"
The stay was decent. It wasn't a phenomenal experience, but it pretty good. Front desk attendee was extremely unhelpful and had an unpleasant attitude, but then we came back and the next person was accommodating and helpful. The rooms have everything you would need; microwave, refrigerator, coffee pot etc. and it was spacious and comfortable. You can't […] beat the location. Read moreGenuine Hotels.com guest review
"Ocean View was sufficient!"
We stayed in an ocean view (not ocean front) standard room with 2 queen beds and a kitchenette. We were on the 4th floor and had a very good view of the ocean even from the side. The balcony was large. The room was very spacious had a nice chair inside the sliding glass door where you could view the ocean as well. The tv was kind of small, the small […] refrigerator didn't shut too good and therefore leaked a little. The toilet was broken when we first got there but was repaired within our first 30 minutes of being there. The facility is really nice and well kept. There is plenty to do! There is three different hot tubs, a silly submarine children's play area, a heated pool, and outdoor pool, a 250 ft lazy river, kiddie pools, and direct beach access. One of our favorite areas was the lawn chairs on the roof of the 5th floor that overlooked the ocean! It was gorgeous! The staff was not as friendly as I would have liked but they were okay. I liked having a stove, pots, pans, plates, and everything needed in the kitchenette! It was altogether very comfortable and pleasing to our family! We also got it for a great value with Expedia so we were really happy altogether with everything! Read moreGenuine Expedia guest review
We were only there for an overnight but the Long Bay Resort seemed like a nice place. It was clean, comfortable and the staff we dealt with was great.Genuine Hotels.com guest review
The hotel was very nice. The employees were all very nice. The room needed a much better cleaning in the bathrooms and the beds and pillows are beyond overdue for a replacement, both were pretty hard. But besides that the hotel was great! Beautiful views too!!!Genuine Hotels.com guest review
"close to the beach"
Hotel staff took care of us. Loved the chairs and umbrella. Boys wouldn't come out of the ocean to eat. Thanks!Genuine Hotels.com guest review
"Nice view to the beach!!"
Overall it was a nice hotel, it might need just a little renovation on their bed sheets and comforters, the bed were comfortable, nice view, ocean front! The elevators where a little old but the point was that one night that me and about 8 other friends stayed there we had a great time!!Genuine Expedia guest review
We booked and paid for a king bed. When we got there they put us in a room with two double beds. I called the front desk and they refused to change us or refund our money for the difference. The room smelled like musky mildew and was not as nice as I had expected for the price and guest rating. Pools looked to be the nicest part of the hotel. Do not […] waste your time or money on this place Read moreGenuine Expedia guest review
"Could be better but could be a whole lot worse"
Great location but quite average. Older hotel that has been gussied up to be about as good as possible which is average or slightly above. Front desk was AWESOME. I apologize for not remembering her name but she was tremendous. Right on the beach which overcomes most other shortcomings. All in all not a bad deal for the price. If you want a beachfront […] location at a reasonable cost this is worth checking out but don't think you're checking into the Marriott just up the road (but you're certainly not paying the Marriott rate). Read moreGenuine Hotels.com guest review
"Great amenties poor customer service"
I booked through expedia and it was a standard ocean front kitchenette. But they gave me a room on the first floor facing a building and it smelt like smoke, and said it was my fault for booking through expedia.Genuine Expedia guest review
Hotel was terrific! Beach access wonderful, rooms decent. Parking was crowded but overall well worth the money and kids had a great time!Genuine Expedia guest review
Few other reviews said rooms smelled bad. They did smell mildew and old. But otherwise great place to stay at good price.Genuine Hotels.com guest review
Nice place to stay. The ocean view was impeded by another hotel on the right side. Would have liked to have walked out to full ocean view as was described. I would go again.Genuine Expedia guest review
It was the best vacation I've ever had. The beach was beautiful, although the water could have been warmer. We will go back very soon.Genuine Expedia guest review
3rd stay at the Long Bay & was not disappointed. Everything from, housekeeping to mgmt. at front desk was accommodating. Will definitely choose Long Bay for my next Beach trip.Genuine Expedia guest review
"Would stay again"
Hotel was nice. Ocean view does not mean ocean front. Could hardly see the ocean and payed extra for it. Beds were comfy. Very clean. Starbucks and free movies.Genuine Expedia guest review
"Great staff, facility with a lot to offer!"
I stayed with my fiancé at the long bay resort for a week and it didn't start out to promising. Our room had food from prior guests and wasn't in the best condition. On accident a housekeeper walked in without knocking. We went to to front desk to discuss these issues and the night manager was fantastic. We got us free breakfast buffet for the week....so […] worth it even if you had to pay! Great food options and waitresses! He was attentive and wanted us happy! The bar/cafe staff were amazing! Personable, nice and helpful! Great drinks and pub food! rEALLY cheap! Had a blast! The pool and jacuzzis were in great condition! Plently of room for all! Aswell as all the beach chairs, you can be by the pool or on the grass. I will say Berry and Jamie from the bar made our stay so much fun, they called us by name everyday. Instead of going out we enjoyed all the hotel amenities! Will stay again!!! Read moreGenuine Expedia guest review
Great hotel with some nice amenities. Would recommend this hotel to friends, and will definitely be staying again on next trip real soon.Genuine Hotels.com guest review
good. Nice facility crappy staff nor very friendly or helpful.Genuine Expedia guest review
"Lots to like but a few drawbacks"
We had a great view and the outdoor and indoor pools where greatly enjoyed by my girls. The price was outstanding for the location. However, the rooms smell like a basement and was tough for me to overlook. The televisions must have been bought from craigslist because all had just a little something wrong with them. Overall it was a bargain just remember […] you are paying for the location and not the actual room. I only stayed one night and would have hated to have been one of those who stayed the whole week. Read moreGenuine Hotels.com guest review
"Long Bay Resort still a keeper for family holiday"
Clean, although a noisy if you have a room on the side of the hotel next to the parking lot of the hotel next door. The noise was sometimes intolerable. The in-house restaurant food was low grade. I definitely recommend going off-site. The on-site Starbucks made up for the terrible hotel food.Genuine Hotels.com guest review
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