"Excellent Family Getaway"
Everything was wonderful. We had a 2nd floor beach view room. Our granddaughter loved the pools and how close we were to the beach so we could go back a forth to beach and pool. Also very convenient for our early morning and late night walks on the beach. It is close to Walmart, restaurants and boardwalks, but not close enough to deal with the crowds […] and traffic. When we first arrived the check in took about an hour, as we found out later they had 170 people checking in on that day. The staff were absolutely wonderful and processed the check-ins efficiently and quickly while maintaining a cheerful and professional attitude. I would recommend this to anyone & would stay again when we go. Read moreGenuine Hotels.com guest review
The hotel was nice. Some mold in shower. Room size was nice. Nice family vacation spotGenuine Hotels.com guest review
"Nice Hotel Close To The Beach"
Overall, our experience was great. The room was nice and clean. The staff was pretty great. Our only downfall was the wait for checking in. It was confusing and took us an hour and a half to check in. But other than that we enjoyed our stay.Genuine Expedia guest review
Sleeping on the bed was like we were sleeping on the floor. We were greatly disappointed with the comfort and the rooms were greatly over priced. We will not stay here again.Genuine Hotels.com guest review
"Nice hotel, great for Family's"
Dollar for Dollar this is a great place for a family. The rooms where what they say they where and the location is great.Genuine Expedia guest review
We had a 3 bedroom condo oceanfront. It was phenomenal! Everybody loved it! The kids enjoyed the lazy river and the hot tubs. My husband enjoyed the lounging in the living room. The hotel had many activates like an arcade and a gym. Overall we had a fantastic time and we will definitely choose hotel next year.Genuine Expedia guest review
"Fantastic Ocean View Rental"
It had everything my family wanted - two or three pools, a lazy river, ocean view, our kitchen was stocked with cooking utensils, plates, silverware, etc. convenient laundry facilities. I would stay at this resort again.Genuine Hotels.com guest review
Everyrhing else was great except the wait time frame to get our room, waited an hour over for itGenuine Expedia guest review
Great place to stay on the beach. Close to everything. Kid friendly.Genuine Expedia guest review
"Nice Hotel at a good location at a fair price"
Staff very helpful and friendly. Room and accomodations were as advertised. Would stay there again.Genuine Expedia guest review
The rooms were decent and clean but the building was dirty and smelled damp, especially in the carpeted stairs. The pool water was dirty and the lazy river ran out of floaties so my four year-old had to swim in the water instead. Overall experience was ok; you get what you pay for.Genuine Expedia guest review
"Very nice hotel"
Only stayed 1 night but would definitely book again.Genuine Expedia guest review
"Great for couples"
We enjoyed the hotel from second we checked in to the second we checked out. The pool area was very fun and relaxed. Very close to the beach, which made going back and forth to our room to restock on drinks VERY easy. We will definitely come back.Genuine Expedia guest review
"A good (not great) hotel for the family"
Overall an enjoyable experience. Room was clean and comfortable and the pools, lazy river, etc. were as advertised. Only real issue I had was the first floor room we had that faced the inside of the parking garage. Other than that, we would probably stay here again in the future.Genuine Hotels.com guest review
"Would stay again!"
This hotel was decent. The outside corridors could use some work, but the inside of the rooms were nice. The location was just what we wanted. Our room wasn't cleaned one day--that was our only complaint. We would stay again!Genuine Hotels.com guest review
"Slow Checkin and Hard Pillows"
Check in was very poorly coordinated. I waited until 4 PM to check-in to avoid the 3 PM crowd but still had to wait 40 minutes in line. There was no shower curtain in the room at check-in. I called twice between 4 and 8 PM and was told each time that someone would bring a shower curtain in the next few minutes. Finally, my wife became extremely upset […] and called at 8:45 demanding a shower curtain or she was going to shower without one. Finally got the shower curtain at 9 PM. Hotel furnishings are old and outdated. Beds are hard and the pillows are like bricks. My wife and I didn't get a decent nights sleep the entire time we were there. The shower drain was clogged. The location is decent and it was nice to be on the beach. Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
It was a nice hotel with great staff. Just wish the room bathroom was a little more cleanerGenuine Expedia guest review
"Did not like it"
This is the first time we felt like our vacation was taken too long to stay. The hotel is very dirty and smell bad. Customer service rep are not very friendly, the first room they put us in smell so bad we had to open all the front and back doors to be able to breath. I requested to move to another room which they did and that made us feel a bit better. […] We stayed there for 5 nights and the fiftth night they didn't clean our room, I didn't feel like to talk to their customer rep so we dealed with it. So my overall rating for this hotel is HATE it. Read moreGenuine Hotels.com guest review
"from the crowd"
very nice facilityGenuine Hotels.com guest review
"Overall very good"
Great hotel, clean, convenient with the cafe, fitness center, laundry, etc. The only part for me that is the thorn in the bouquet of roses was we paid for 'ocean view'. I went to our room, I called down and clarified that we were to have ocean view. They pointed out that being on the side of hotel and stepping out onto the balcony, we could see a small […] sliver of the ocean if we leaned out. Mostly we saw nothing but another side of the hotel adjacent to ours and the parking lot where the maintenance crews were working each day. So, go to Long Bay, but don't pay for Ocean View. You will have a great time. Read moreGenuine Hotels.com guest review
"Strange idea of ocean view"
Room requested was one with a king bed and ocean front. Room received was a standard room with "ocean view." Ocean view meant a side of the building, behind another hotel with very little view. Have never resided in a hotel situated like the Long Bay.Genuine Expedia guest review
My only complaint was the pillows. I have never stayed anywhere that had pillows that bad. I think a small upgrade is needed there.Genuine Hotels.com guest review
"not quite ocean view, but otherwise great"
Well, we paid extra to have "ocean view" instead we got parking lot view, and tree view (if there were no trees there, then I guess it could have been ocean view at one point in time). However, everybody that worked at the hotel was absolutely wonderful, my kids had a blast with all of the different pools. The room was still very nice. I liked how the […] garage was actually attached to the hotel (unlike others in the area), which was not nearly as bad as I expected when reading other reviews (it's a garage in myrtle beach, you have to understand your surroundings). Overall a great stay, and my son has a new place that he absolutely loves in Myrtle Beach. Read moreGenuine Hotels.com guest review
"10 minutes of all must do things"
In overall was good. Air conditioning of unit not working properly. Walking distance from mayor amenities to far, 10 minutes driving distance. The service crew do not respect the "do not disturb" signs of room doors.Genuine Hotels.com guest review
Great resort. Parking garage is a challenge, best for compacts. Pools were good. Indoor pool could have been cooler and lazy river needs supervision. Quite satisfied overallGenuine Hotels.com guest review
"Great Location - Right on the Beach!"
I would have given better starson the Condition & Cleanliness, but our first room was below par. When we walked into the room it smelled like mold/mildew, and there was also mildew spores growing on the wall. Saying this, they quickly put us into a better room with no problems. The BAD room had a poorly working swamp cooler that had gone crazy...Genuine Hotels.com guest review
The room was very nice. It was defined as an ocean front room, but there was another hotel directly in front of our room, making it only an ocean view!Genuine Hotels.com guest review
"Nice Hotel. Lots of Amenities."
Came in on Friday, stayed till Sunday. Easy Check-in/check-out.tiiGenuine Expedia guest review
"Not really an ocean room"
Open the blinds and see the parking of the next hotel. Room advertised as having an Ocean view. Carpet was wet. Place was about 5 miles from the board walk.Genuine Hotels.com guest review
We paid for an ocean view room and we were very disappointed upon our arrival when our view was a building and a busy street. The Hotel insisted that we could see the ocean from the room but we only saw a portion by hanging out over the balcony. After two days the management agreed to move us to a room that was ocean view and we enjoyed our final two […] days there. They should not be advertising an "ocean view room" unless it truly is one. The staff for the most part were friendly and helpful. Read moreGenuine Expedia guest review
"Decent Ocean Front"
I have stayed in better and I have stayed in worse. It was pretty expensive for that to be the best I could say about it. Great potential but rather old throughout.Genuine Expedia guest review
had agood time the only thing i didnt like I wanted to keep the pool passes for a sovrnior and they charged me to keep them the amount I paid for the hotel should have been more then enough. need more parking spaces. othen that the room was nice. also the hot tub was not very clean at allGenuine Hotels.com guest review
"Close to everything we wanted or needed."
Beautiful resort, loved the heated pool for my Rheumatoid Arthritis! Hard to find those in the summer. Wonderful view of the ocean, only complaint there was that the resort on the left, was in the way when I tried to take my sunrise photos, but I got some anyway. Oh, and of course the rates were a little high, but you get what you pay for, as they […] say. Read moreGenuine Hotels.com guest review
"Great Location - Few Considerations"
Excellent Location and overall everything very good; especially in view of rate. The halls are a little intimidating; reminds you of some inner city frightening scene and the hall carpets are shot. The room was fine.Genuine Hotels.com guest review
"Beach vacation 11-12 July"
Hotel staff was very friendly. Parking was very tight with large car. The room was okay.Genuine Hotels.com guest review
When we arrived @ 3:00 our room was not ready. A few of the front desk staff was not friendly at all. Very rude. Didn't get a chance to enjoy the pool. When asked for a late check-out was told no cause someone was waiting on that room @3:00.Genuine Hotels.com guest review
"Right on beach - great family hotel"
Right on beach. Great value. Excellent family hotel. Lots of different things to do: swim in ocean, sunbathe by the various hotel pools, relax in the lazy river, play a giant game of chess or checkers, adult beverages in the hot tub. Highly recommend!Genuine Hotels.com guest review
"Nice hotel near beachfront"
The hotel was nice and loved the price for a penthouse the pools were clean and loved the mini water park plus great for my kids. the only thing is that check in time was too late they need to try and get them ready early we requested to be checked in early I had my two newborns with me and had to wait until 3pm just to check in which was such a hassle […] with two babies but the room was beautiful Read moreGenuine Expedia guest review
The Long Bay Resort is a very nice hotel with desired accommodations. The parking is very convenient (basically attached to the hotel). I booked our room online through Hotel.com. Check-in at the hotel was really the only complaint I can really mention. The lines were very long and the Lobby acoustics from the voices of all the people waiting in line […] was VERY loud and somewhat irritating...made it difficult to hear the Check-in Hostess. We were a little early (2:00 PM) and was told our room would not be ready until 3:00. So, we had an hour to kill, only to have to come back to do the whole long line thing again! When we got up to the check-in hostess approx 3:35, we were told our room was still not ready. I mentioned, please don't have us wait in this LONG line for a third time. At that point, the hostess immediately brought it to the attention of her supervisor, which was very impressive to us....that she truly cared and showed empathy! They made arrangements to switch us to another room that was available and, wa-la, check-in was complete. The hotel room was very nice and clean. We enjoyed the pool area and the bar. Overall, we were very pleased with The Long Bay Resort. Read moreGenuine Hotels.com guest review
"location good, great for beach access, great pools"
did not get condo ,we were told ! paid for beachfront condo,got veiw from second building back and veiw from back balcony small side veiw. gave breakfast to compensate.Genuine Expedia guest review
Pre check in was a joke! I pre-checked in at 11:30am and went to get my room key around 3:30pm. Even though I had taken the time to pre check in, I still had to wait in line like everyone else. (45 minutes) It was chaotic and unorganized. There were several people who bipassed the line to check in and were helped instead of being asked to wait in line […] like everyone else. They need a better system. Read moreGenuine Hotels.com guest review
For the most part, our experience at thia hotel was overall a goo one. Our biggest issue was checking in. We arrived about 15mins before check in time but with the long line madw it to where I should have been ready to get in my room on time. Well.....that was not possible because our room was NOT ready and after filling out needed paperwork, I was […] told our room would be ready in 20mins and I woukd receive a call. After over 30mins I had to call and then come back to stand in the long line again to get my room keys and then being told our room wasn't ready again after I was already told to come back in to get our keys. They had to do some moving around to get my family in a room because I refused to have to wait any longer with an upset hubby and a 1yr old md 2month old. We got into our room a little after 4. We stayed in an oceanfront suite, which was very nice and worth the money. Read moreGenuine Hotels.com guest review
"Location is Awesome, Room was not good, kids enjoy"
hotel location was great, but room was not good. molds cockroaches, beds were not good, no towels provided after the cleanup.Genuine Hotels.com guest review
The room was nice. Location was good for our activities. Parking is bad. if you drive a mid size car or larger rethink where to park. Only complaint shortly after check in I was in my room and I heard a faint knock at door. I wasn't dressed to open it and before I could say anything the mad used her key and tried getting in. Luckily I had safety catch […] on door. I ask her what she wonted she replied they had shorted me 4 washcloths. I was very upset that she had tried coming in so I told her to leave. Other than that I was pleased. Read moreGenuine Hotels.com guest review
Great hotel for a short getaway. We spend the weekend over Father's day. The room was nice and spacious. It had a fridge, microwave, small sink and coffeemaker with real cups (bring your own coffee)! It has a great pool area for kids. Some are shaded. The two restaurants on site are convenient. One for a quick bit while you are in your bathing suit, […] the other one a little more sit down and enjoy atmosphere. We did have the breakfast buffet. Price was pretty reasonable. Obviously the hotel is right on the beach which is a must for us. If I have to name one downside, it would be parking. Very small parking spots. Overall we enjoyed out stay! Read moreGenuine Hotels.com guest review
"Great experience for a great price!!!"
My wife and I spent our one year anniversary here from May 5th-10th, and we really enjoyed our stay. Rooms were just what we needed. The pool area was AWESOME, with 3 jacuzzis to choose from, a sauna, lazy river, and two pools! Not to mention the epic ping pong tables they have that kept us occupied for hours HAHA. I'm definitely coming back there my […] next vacation!!! Read moreGenuine Expedia guest review
"nice lay over on a long trip"
Enjoyed the stay. Pool nice and warm.Genuine Hotels.com guest review
Interesting setup to the hotel. We stayed in the old tower that is only 4 stories but very close to beach! Big rooms. Recently renovated with granite sinks. Color scheme ugly, but that is not that important. More quiet area of the beach, good for families. The in room kitchenette was helpful with kids. The pool (especially the submarine) is perfect […] for little kids. We would recommend this hotel again. It was also nice to have a Starbucks in the hotel. Read moreGenuine Expedia guest review
We loved. It. The only complaint is the parking. The car spaces are very narrow. Not much handicap parking.Genuine Hotels.com guest review
This was a really nice hotel. It was more up to date. I will stay here again.Genuine Expedia guest review
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