"Good enough and convenient"
Based on staying here at the beginning and ending of a long visit in Japan, the Garden Hotel is an acceptable choice if you want an affordable place to Stay near Narita Airport or the Narita JR Train Station, but nothing fancy. The main clients for the hotel appear to be international flight crews, so a lot of the ground level areas are targeted with […] them in mind. The rooms are larger and somewhat Westernized compared to other modern Japanese hotels. The breakfast buffet is decent, but pricey, and provides a good mix of Western and Japanese food. The beds are large, but the mattresses are a bit cheap. One felt more like sleeping on a box spring than an actual mattress. The staff are helpful and speak more English than most hotels and ryokans we visited. Overall, I'd recommend it on the condition that you can't find something else that seems more interesting for the price. Read moreGenuine Expedia guest review
The free shuttle to and from hotel is what made it convenient to go places in Narita. The front desk staff are friendly and helpful. The location of the hotel is in a quiet area. The mini store in the ground floor is so convenient to get drinks and snacks.The only thing that disappoint me is the carpeting in the room, it is old , with lots of stains […] and dirt. Read moreGenuine Hotels.com guest review
"Very good hotel"
Very good hotel to overnight in Narita. however the buffet breakfast was not so good but it's ok for the price.Genuine Expedia guest review
"Good Value for Money in Narita"
- Hotel mostly visited by Asian Travel Groups - Condition of Hotel in regard of Japan is ok but not outstanding - do not expect any extra Services - Location is ok as Narita Town, Aeon Mall & Naritasan Park are in walking distance - good price value for the moneyGenuine Expedia guest review
The breakfast wasn't great, but everything else was goodGenuine Hotels.com guest review
So I missed my flight and this is the last thing I wanted to do when I was planning to be home already. The hotel isn't exactly close if you leave from the local JR rail line. Would recommend getting a taxi or expect to walk about 30 minutes to hotel. Staff was nice and apon check out they even got the shuttle to wait for me that took me back to the […] airport *nice free feature* . Room service was quick and easy. Little convince store was a nice bonus since there isn't much close to the hotel minus the family mart outside the hotel Read moreGenuine Hotels.com guest review
"convenient and clean"
Friendly staff,helpful..shuttle to and from airport and town on Time and clean.Genuine Expedia guest review
I ordered a breakfast buffet but was not able to use it because their buffet opens at 6:30 am.Genuine Hotels.com guest review
"Don't expect too much"
It's an old hotel, doesn't worth the money. you got pay extra money if you want wifi in the room, and even extra charge for English Channels on the TV. food is expensive, and taste really bad. But over all it is clean, if you only looking for a place to sleep, it is the right place. Don't expect any thing elseGenuine Expedia guest review
"Great for the price"
This was a simple, no-frills hotel near the airport that was a good choice for my overnight stay. The hotel was clean and the room was comfortable. No complaints at all except the fitness room smelled like very stale sweat. The carpet needs either replacement or a major cleaning.Genuine Hotels.com guest review
"CLEAN AND GREAT VALUE"
Staff was friendly, courteous and efficient from airport pickup to check-in. Food was very good and reasonably priced. Room was typically Japanese spartan, but well equipped. Will stay again on my next trip to Narita.Genuine Expedia guest review
"Excellent stopover choice!"
The price is right ... shuttle buses to/from Narita Airport, Narita Station (town) and AEON Mall run frequently. In addition to Avanti restaurant inside the hotel, there is a convenience store within minutes, as well as several eating establishments a strall away. Wireless internet in the lobby is free!Genuine Expedia guest review
"Great value for the price"
Very pleasant stay. Room was clean and of reasonable size by Tokyo standards. Hotel shuttles to/from Narita airport were convenient and right on time. Desk clerks all spoke very good english, which was helpful. Breakfast buffet was quite good--well worth the $10 extra it cost to add to the hotels.com package. Free wi-fi lounge was great. Only negative […] was that the mattress wasn't super comfortable, but still fine for a short stay at this price. Read moreGenuine Hotels.com guest review
"Great hotel, but distant from train and town."
We liked this hotel and would recommend it for your stay at Narita airport. The airport bus was convenient, but if you want to go into the town of Narita, take a bus or cab because it's a long walk. The town of Narita is worth the visit, especially the Shrine. The train station is a distance away from the hotel. It's almost easier going to the airport […] by bus and taking the train to Tokyo station to get to sights around Tokyo, like Disney Sea or Kamakura. Read moreGenuine Hotels.com guest review
"Nice for a close to Narita hotel"
Nice and relaxing, convenient Shuttle to airport, great dinner buffetGenuine Expedia guest review
"Great stay Perfect staff"
The staff here is the best I've seen in 99% of places. They are friendly, welcoming, and helpful. We were coming through during halloween and could not have made it to Tokyo without their help. I will stay here every time I transit through Narita. The location is convenient and the free shuttle to the city is such a blessing.Genuine Hotels.com guest review
"Good for short stay"
One of the best rates for a very decent hotel room. Good size room for Japan. Convenient bus schedules to the airport and to the local mall and in to town (train station). It does take a while for the bus ride from the airport to the hotel but please bare in mind that if you are picked up from terminal 1, the bus will also stop at terminal 2 so it already […] takes about 15 min to get out of the airport. Has free wifi in lounge next to lobby. Read moreGenuine Hotels.com guest review
"close to airport"
Power system to room a little different. Takes some time to figure out how to keep the lights on. If you remove the key card from the power pocket, you can't do anything in the room. The room was very clean and had many of the amenities that we find in American hotelsGenuine Hotels.com guest review
"Good Location Close to Airport"
This hotel is relatively close to the Narita airport, and has a free shuttle service to transport you to and from the airport. Rooms are large by Japanese standards (though not by American standards). No free wifi in rooms, but there is a nice lounge area near the elevators where you can access free wifi.Genuine Hotels.com guest review
"Great for stay over."
The reception and staff were absolutely great. The hotel itself was quite sufficient and the surroundings pleasant. we could take a good walk; the weather was permitting.Genuine Expedia guest review
"Surprises! Ck before you accept."
This was my 5 stay at this hotel in as many years. Each time in a standard configured room bed for two. On this stay I paid for two adults but was given a room for singles, one side of the bed flushed against the wall; had to slide off the bottom of the bed to exit, The carpet had several stains, The TV table fixed at opposite side of the bed. Finally, […] check out is 11:00 AM sharp or you will be charged per hour plus room internet use only to learn at check out that free wifi is available in the lobby levels. KB Read moreGenuine Hotels.com guest review
"Great layover hotel"
We missed our 7pm flight and quickly found this hotel. The free shuttle was great, easy to find and on time. We settled in to our room easily and slept well. The breakfast buffet was good -- when you book, choose 'breakfast included' if possible. It's more economical. The hotel offers a free shuttle into town. Highly recommended! We had time for a lovely […] walk through old town Narita and the wonderful temple Naritasan and Naritasan Park. A great layover experience. Read moreGenuine Hotels.com guest review
"GREAT value; will exceed your expectations."
Great value for the price. Next time in the area I would not hesitate to stay there again. I have already recommended it to other travelers. I turned a layover into a 2 day stay at this hotel. Their shuttle was great not only to the airport but to downtown Narita and the AEON mall. Rooms were simple but nice,(In fact when I first opened the door I was […] quite pleasantly surprised.) Everything was clean and functional. The staff was exceedingly helpful and pleasant. This hotel exceeded my expectations and I am quite pleased to be able to repay them with this review. Read moreGenuine Expedia guest review
We will never come back to this hotel. Other hotel close to the vicinity are more than worth the money than this hotel. No wifi in the room, no free coffee, no fresh slippers, no good customer service. Expensive for the price.Genuine Hotels.com guest review
Quite far from Narita Intl Airport compared to other hotels, which meant that getting there by taxi at rush hour cost us quite a bit. A lot, really. There are more convenient places to stay if you are headed to the airport. (They have a free shuttle but we did not feel like looking for it, we did use it the next day to go to the airport and it was fine). […] The room was clean but the furniture was outdated, no power outlet near the bedside table to recharge my phone, and the carpet smelled ever so slightly like feet. There is a dinner buffet -- warning, if you are a vegetarian your options will be very very limited; there was meat even in the salad. Even just for one night between flights I would not go back. Read moreGenuine Expedia guest review
I have tried several hotels in Narita, and considering the price this is the best choice. Compared to other hotels near the Narita station, this hotel offers larger rooms. Nicer lobby, you feel Like a hotel. It is surrounded by nice nature. There is shuttle for downtown as well as airport. The breakfast is not so high quality. Also the lunch and dinner […] is not so high quality. You can find number of restaurants by 10 mins walking. Staff are very helpful and nice. The laundry is free. The gym is good and 24h open. I will stay there again. Read moreGenuine Hotels.com guest review
What a great hotel! And a great breakfast for foreigners! I am VERY happy with my stay there!Genuine Hotels.com guest review
"Very bad hotel"
The lady at the front desk could barely speak English. When we got to our room, the AC wa not on, it was about 30 degrees C or 90 degrees F in the room. We were very tired after a long journey and had to wait for 1 and a half hour downstairs so that our room could cool off. The personal at the restaurant was very weird. I choose to ate the buffet, my […] wife ate a la carte. My wife did not touch my food from the buffet, when I took a bite from my wife's food (ordered a la carte), the waitress told me, I could not eat from her food. Very old hotel! (carpet, furniture,...) Read moreGenuine Expedia guest review
"Great bargain for nice hotel."
This hotel was easily worth twice times what they charge. Clean, comfortable, spacious rooms on par with any American Holiday Inn or Four Points Sheriton. Room cleaning was prompt and thorough, nice shower with good water pressure, frequent shuttle service to Narita, really zippy internet free in the computer lounge with a nice view of the rear gardens […] while you net surf. Easy walk to local Naritasan temple with a convenience market right next door. Beeline JR train to Chiba within walking distance. Will definitely be staying there again on future visits to the area. Read moreGenuine Expedia guest review
Hotel had many amenities, including free WiFi. The shuttle service to/from the airport and to local attractions was great. The staff was very helpful and made my 1 1/2 day stay in Narita very memorable.Genuine Hotels.com guest review
"Great hotel.........needs a scrub brush....."
The staff was very kind and courteous, the rooms were comfortable, and the buffets were tasty. The only problem I had is that I think they only wipe down the showers. I don't think they actually take a scrub brush to them. I could scratch off film with my fingernail. But I am extremely OCD. I asked them to please scrub it once, and it still only got […] a wipe down. That was the only thing that really bothered me, but it wasn't a deal breaker. I enjoyed my stayy overall. Read moreGenuine Expedia guest review
The hotel is 15min by taxi from the airport. They provide a free shuttle bus to the airport and to the Narita station- a welcomed surprise. Staff are helpful and friendly. One staff member kindly wrote down step by step instructions for me to get to Shinjuku by train.. I would have been lost without his directions. Rooms are comfortable and clean, but […] lack any character. Buffet is popular and a convenient option. Free wifi in the lobby is excellent. There are also massage chairs. I would happily recommend this hotel. Read moreGenuine Hotels.com guest review
"Great place to recover from long flights!"
This was an overnight stay between flight connections. It was easy to get on the hotel bus from the airport to the hotel. Staff was very sweet. Room was great after 18 hours of flying. Very, very, very quiet. Only thing that I wish was that checkout time could have been postponed. I had to check out at 11 AM. They wanted to charge me extra to stay […] 1-2 hours longer. That made my stay at the airport 5 hours before my flight. Read moreGenuine Expedia guest review
I would have rated this hotel much lower except for the service we received. The staff was very nice and helpful. All the way to give us another room when our newly adopted daughter got sick on one of the bed covers. We were just asking for clean sheets and blanket, but they moved our family to a new room when they didn't have too. Other then that I […] wished I had spent a few extra dollars to go to one of the brand name hotels. The room carpet was beyond worn and dirty, it was disgusting. The air conditioning was minimal but it did have our room cooled down to a sleepable temp half way through the night. We got in at 10pm and the only dinning had closed at 9:30 so there was no room service. I asked at the front desk about delivery and was told the only option was the convenience store around the corner. The bathroom was minimal with a peach colored shower (gives you an idea of the last time it was updated and probably carpet was from same era), but it did have every amenity if you forgot something, or like us, just don't want to dig through our luggage for razor and toothbrush. Aside from the bath amenities, I have stayed at low rent Motel 6's that were better then this place, but I wouldn't spend $$$ at a Motel 6. Read moreGenuine Hotels.com guest review
I thought the hotel was a good price and easy access to airport because of the free shuttle. The shuttle will also take you to the train/bus station and the big shopping mall in the area. There is a pretty cool temple you can walk to from the bus station. Rooms were clean. There was a restaurant onsite, but maybe a little expensive. Not much in the […] immediate area, but I guess that is what you expect for an airport hotel. Free wifi in lounge but not in room. I would stay again. Good value. Read moreGenuine Hotels.com guest review
"Great hotel near Narita"
I stayed there for only one night because I had to fly out of Narita the next day. The room was clean, comfortable, and quiet. The breakfast buffet was good, but the lunch buffet was wonderful. There was a variety of fresh and tasty dishes, as well as desserts. A great hotel for travelers needing to be close to Narita. I would stay there again.Genuine Expedia guest review
Its pretty cool your room is like a flash back to the 60's, but very clean and the staff is awesome. they speak english there and are extremely helpful. they have a free shuttle that will pick you up and take you to the airport, downtown, and shopping plaza. I highly recommend it staff was awesome.Genuine Expedia guest review
"Nice decent hotel"
Decent size room. 1 English channel. Nothing fancy but good enough for a good night stay.Noisy guests (Australian air crew drunk sloots).But other than that the hotel itself was good.Genuine Expedia guest review
"Nice little hotel near Narita"
This is an older hotel but it has been well maintained. The lobby and room were very clean and comfortable. I liked the simple nature of the furniture in the room. For the price I paid it was a great deal. The shuttle bus to and from the airport is a huge benefit. The only complaint I have is that wifi is only available in the lounge area and that they […] charge for internet in the room through a cable connection. Internet should be readily available everywhere and should be free. The staff was very friendly and spoke English well. I would stay here again. Read moreGenuine Hotels.com guest review
"clean, convenient and close"
I really enjoyed our stay at the hotel. The restaurant facilities were really nice and clean.Genuine Hotels.com guest review
"Great Airport Hotel"
This place is a fantastic value. Huge rooms (by Japanese standards), nice, varied breakfast buffet (buy it when you book the hotel - it's much more expensive on-site), nice little gym, no-frills rooftop jacuzzi. The location isn't great, though you can walk to some restaurants and the cute village of Narita. The shuttle busses operate as described, […] but they stop at other hotels and can sometimes be very crowded. (Luggage goes underneath going to and from the airport, but if you're coming from the train station, as I did, luggage comes on the bus with you, and it's tight.) This isn't a hotel I'd choose for a vacation spot, but if you're looking for a good value for a night or two on the way to or from the airport, it's perfect. Read moreGenuine Hotels.com guest review
"Great for layover"
Great stay for layover. Free shuttle service to / from airport. Very courteous and helpful staff. Nice clean room and the breakfast buffet is good. I also took advantage of the gym.Genuine Hotels.com guest review
"Great Convenient Hotel"
Best place to stay for a transit.Genuine Hotels.com guest review
"Relaxing place to chill out"
We only stayed one night but would like to have stayed longer. Bedroom was very spacious. Bathrobes and slippers and toiletries all supplied. Also sachets of Green Tea. We spent about twenty minutes in the external Jacuzzi just before sunset which was relaxing and enjoyable. We booked a table for 20.00hrs for the evening buffet dinner and were looking […] forward to a long and lazy meal. Unfortunately we hadn't realised that everything is cleared away at 21.00hrs so it all ended in a rush. Food was good and you have the option of paying 700 yen extra to drink as much beer, wine and sake as you wish. Non alcoholic and beverages are included in dinner price. All good value. Free shuttle bus which runs on a timetable will take you to airport, Narita train station or Shopping Mall. There are restaurants, cafe and a karaoke bar a short walk down the hill from the Hotel. Hotel is a good quiet place for a stopover. Read moreGenuine Hotels.com guest review
I was fairly jetlagged so the clean bed was a welcome sight. I'd misunderstood about internet access, so had to either pay by the minute in my room or go to one of two free computers, which were being used by others. The hotel restaurant served a varied and delicious breakfast.Genuine Hotels.com guest review
"shuttle bus a big plus"
I would stay in this hotel again when I pass by Narita next time. The shuttle bus service is a big plus about this hotel. Overall, the staffs are helpful. Just like other reviews stated, the types of TV programs are poor. No internet service in the room unless you are willing to pay extra. The buffet dinner is a waste of money. The location is remote […] and boring. But the shuttle services make up for all the negative part of the hotel. We were able to go to the train station, to the shopping mall, and to the airport by the free shuttle services. I would return to the hotel if everything stay the same. Read moreGenuine Hotels.com guest review
"Get rid of dirty furniture"
The hotel was very clean, I found a worn out dirty chair in my room, what a turn off. That was not appealling.Genuine Hotels.com guest review
"Convenient/cheap hotel airport"
Stopped there the night before our vacation so we'd be close to the airport. Overall the hotel was fairly clean, though I did notice the bathtub was dirty so we didn't want to take a bath in it. We did take a shower, however my companion chose to use her sandals in the shower/tub. The staff was extremely courteous and spoke fluent Japanese and English. The […] bed was comfortable enough (especially for Japan). Location is close to Naritasan park & Aeon Mall (though you will need a car to get to these). A small mini-mart is outside, and a free shuttle is provided to/from the Airport (however it is a shared hotel shuttle with two other hotels and is the furthest out, but the hotels are close together so shouldn't be an issue). Overall, I'd say this is a good hotel for a brief airport stay, but not sure I'd vacation to it. Read moreGenuine Expedia guest review
"Hotel close to the airport"
Was good and hotel was clean and close to the airport.Genuine Hotels.com guest review
"Excellent value and goid shuttle service"
Excellent hotel did not try the food but convienence store out side hotel. The shuttle was was excellent will stay here again.Genuine Hotels.com guest review
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