All hotels in Narita, Japan
1 room, 2 adults
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241-1 Yoshikura, Narita, Chiba-ken, 286-0133, Japan, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 454 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.5
4.0 / 5Excellent
"Overnight business stay"
The hotel is excellent on all levels: efficient and friendly staff, free shuttle from NRT, the rooms are spotless and quite charming. My only disappointment is that when I read up about the hotel on the website, it said that the Shinsoji Temple was close to the hotel. Well, that is incorrect: you need to take a bus to go to the Temple. I was hoping to go for a nice walk at the end of the afternoon to the temple, but that was not possible - I was too tired to be bothered with buses, etc..... It was disappointing when you are in town only overnight.
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
US
3.0 / 5Good
"AW"
If you have to go to Tokyo area oftenly, this is not a hotel for you . If you just stay one or two nights , not care about sight seeing , then this this the right one, but do not expect much, use the shuttle bus whenever you can.
Genuine Hotels.com guest review
6 night trip Sep 3, 2013
AW
US
3.0 / 5Good
"Quiet among a green landscape"
Short on friendliness and desire to help and being hospitable
Genuine Hotels.com guest review
1 night business trip Aug 30, 2013
Bernard
US
5.0 / 5Outstanding
"Awesome"
It was great hotel I relaxed well and even with to narita temple
Genuine Expedia guest review
Other trip Sep 5, 2013
ken
US
4.0 / 5Excellent
"Convenient hotel near the airport"
It was really convenient to travel to and from this hotel to the airport. Facilities were okay but good enough for the price I paid.
Genuine Expedia guest review
Other trip Sep 2, 2013
A Traveler
US
4.0 / 5Excellent
"very quiet which i like the best"
I will return
Genuine Hotels.com guest review
1 night trip Aug 28, 2013
Achmad
US
4.0 / 5Excellent
"it was nice i liked it a lot"
it was a nice hotel i liked the fact that on the bedhead there's button to control everything in the room. the only thing i didn't like was that there's no free internet in the room you had to go down to the lobby.
Genuine Expedia guest review
Other trip Jun 28, 2013
A Traveler
US
5.0 / 5Outstanding
"great service"
clean,nice settings, great services, on time shuttle buses, good price. If you stay there more than 2 nights , it's better if you buy JR pass, otherwise you have to pay for train tickets to get to Tokyo ( about 1hr trip on the train to Tokyo)
Genuine Expedia guest review
Other trip Jun 12, 2013
Nancy
US
5.0 / 5Outstanding
We used this hotel just for one night before flying home. The hotel staff was very helpful, room was clean and comfortable and, a good free breakfast was included. Also, the airport shuttle service was right on time. Would stay here again.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2013
Jim
US
3.0 / 5Good
"Good enough and convenient"
Based on staying here at the beginning and ending of a long visit in Japan, the Garden Hotel is an acceptable choice if you want an affordable place to Stay near Narita Airport or the Narita JR Train Station, but nothing fancy. The main clients for the hotel appear to be international flight crews, so a lot of the ground level areas are targeted with them in mind. The rooms are larger and somewhat Westernized compared to other modern Japanese hotels. The breakfast buffet is decent, but pricey, and provides a good mix of Western and Japanese food. The beds are large, but the mattresses are a bit cheap. One felt more like sleeping on a box spring than an actual mattress. The staff are helpful and speak more English than most hotels and ryokans we visited. Overall, I'd recommend it on the condition that you can't find something else that seems more interesting for the price.
Genuine Expedia guest review
Other trip Jun 2, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel convenience"
The free shuttle to and from hotel is what made it convenient to go places in Narita. The front desk staff are friendly and helpful. The location of the hotel is in a quiet area. The mini store in the ground floor is so convenient to get drinks and snacks.The only thing that disappoint me is the carpeting in the room, it is old , with lots of stains and dirt.
Genuine Hotels.com guest review
3 night family trip May 22, 2013
Victoria
US
4.0 / 5Excellent
"Very good hotel"
Very good hotel to overnight in Narita. however the buffet breakfast was not so good but it's ok for the price.
Genuine Expedia guest review
Other trip May 23, 2013
erik
US
4.0 / 5Excellent
"Good Value for Money in Narita"
- Hotel mostly visited by Asian Travel Groups - Condition of Hotel in regard of Japan is ok but not outstanding - do not expect any extra Services - Location is ok as Narita Town, Aeon Mall & Naritasan Park are in walking distance - good price value for the money
Genuine Expedia guest review
Other trip Apr 14, 2013
Peter
US
5.0 / 5Outstanding
The breakfast wasn't great, but everything else was good
Genuine Hotels.com guest review
1 night trip Mar 31, 2013
Mati
US
4.0 / 5Excellent
"unexpected stay"
So I missed my flight and this is the last thing I wanted to do when I was planning to be home already. The hotel isn't exactly close if you leave from the local JR rail line. Would recommend getting a taxi or expect to walk about 30 minutes to hotel. Staff was nice and apon check out they even got the shuttle to wait for me that took me back to the airport *nice free feature* . Room service was quick and easy. Little convince store was a nice bonus since there isn't much close to the hotel minus the family mart outside the hotel
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Chris
US
4.0 / 5Excellent
"convenient and clean"
Friendly staff,helpful..shuttle to and from airport and town on Time and clean.
Genuine Expedia guest review
Other trip Jan 26, 2013
A Traveler
US
3.0 / 5Good
"buffet"
I ordered a breakfast buffet but was not able to use it because their buffet opens at 6:30 am.
Genuine Hotels.com guest review
1 night trip Jan 17, 2013
A Traveler
US
3.0 / 5Good
"Don't expect too much"
It's an old hotel, doesn't worth the money. you got pay extra money if you want wifi in the room, and even extra charge for English Channels on the TV. food is expensive, and taste really bad. But over all it is clean, if you only looking for a place to sleep, it is the right place. Don't expect any thing else
Genuine Expedia guest review
Other trip Jan 18, 2013
A Traveler
US
4.0 / 5Excellent
"Great for the price"
This was a simple, no-frills hotel near the airport that was a good choice for my overnight stay. The hotel was clean and the room was comfortable. No complaints at all except the fitness room smelled like very stale sweat. The carpet needs either replacement or a major cleaning.
Genuine Hotels.com guest review
1 night trip Dec 31, 2012
Irv
US
5.0 / 5Outstanding
"CLEAN AND GREAT VALUE"
Staff was friendly, courteous and efficient from airport pickup to check-in. Food was very good and reasonably priced. Room was typically Japanese spartan, but well equipped. Will stay again on my next trip to Narita.
Genuine Expedia guest review
Other trip Dec 21, 2012
Frank
US
5.0 / 5Outstanding
"Excellent stopover choice!"
The price is right ... shuttle buses to/from Narita Airport, Narita Station (town) and AEON Mall run frequently. In addition to Avanti restaurant inside the hotel, there is a convenience store within minutes, as well as several eating establishments a strall away. Wireless internet in the lobby is free!
Genuine Expedia guest review
Other trip Dec 11, 2012
R B Q
US
5.0 / 5Outstanding
"Great value for the price"
Very pleasant stay. Room was clean and of reasonable size by Tokyo standards. Hotel shuttles to/from Narita airport were convenient and right on time. Desk clerks all spoke very good english, which was helpful. Breakfast buffet was quite good--well worth the $10 extra it cost to add to the hotels.com package. Free wi-fi lounge was great. Only negative was that the mattress wasn't super comfortable, but still fine for a short stay at this price.
Genuine Hotels.com guest review
1 night trip Dec 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel, but distant from train and town."
We liked this hotel and would recommend it for your stay at Narita airport. The airport bus was convenient, but if you want to go into the town of Narita, take a bus or cab because it's a long walk. The town of Narita is worth the visit, especially the Shrine. The train station is a distance away from the hotel. It's almost easier going to the airport by bus and taking the train to Tokyo station to get to sights around Tokyo, like Disney Sea or Kamakura.
Genuine Hotels.com guest review
2 night trip Nov 26, 2012
Cindy
US
4.0 / 5Excellent
"Nice for a close to Narita hotel"
Nice and relaxing, convenient Shuttle to airport, great dinner buffet
Genuine Expedia guest review
Other trip Dec 2, 2012
A Traveler
US
5.0 / 5Outstanding
"Great stay Perfect staff"
The staff here is the best I've seen in 99% of places. They are friendly, welcoming, and helpful. We were coming through during halloween and could not have made it to Tokyo without their help. I will stay here every time I transit through Narita. The location is convenient and the free shuttle to the city is such a blessing.
Genuine Hotels.com guest review
1 night trip Oct 31, 2012
Cindy
US
4.0 / 5Excellent
"Good for short stay"
One of the best rates for a very decent hotel room. Good size room for Japan. Convenient bus schedules to the airport and to the local mall and in to town (train station). It does take a while for the bus ride from the airport to the hotel but please bare in mind that if you are picked up from terminal 1, the bus will also stop at terminal 2 so it already takes about 15 min to get out of the airport. Has free wifi in lounge next to lobby.
Genuine Hotels.com guest review
1 night trip Nov 7, 2012
Joe
US
5.0 / 5Outstanding
"close to airport"
Power system to room a little different. Takes some time to figure out how to keep the lights on. If you remove the key card from the power pocket, you can't do anything in the room. The room was very clean and had many of the amenities that we find in American hotels
Genuine Hotels.com guest review
1 night trip Oct 31, 2012
A Traveler
US
4.0 / 5Excellent
"Good Location Close to Airport"
This hotel is relatively close to the Narita airport, and has a free shuttle service to transport you to and from the airport. Rooms are large by Japanese standards (though not by American standards). No free wifi in rooms, but there is a nice lounge area near the elevators where you can access free wifi.
Genuine Hotels.com guest review
1 night trip Oct 31, 2012
A Traveler
US
4.0 / 5Excellent
"Great for stay over."
The reception and staff were absolutely great. The hotel itself was quite sufficient and the surroundings pleasant. we could take a good walk; the weather was permitting.
Genuine Expedia guest review
Other trip Oct 30, 2012
A Traveler
US
2.0 / 5Fair
"Surprises! Ck before you accept."
This was my 5 stay at this hotel in as many years. Each time in a standard configured room bed for two. On this stay I paid for two adults but was given a room for singles, one side of the bed flushed against the wall; had to slide off the bottom of the bed to exit, The carpet had several stains, The TV table fixed at opposite side of the bed. Finally, check out is 11:00 AM sharp or you will be charged per hour plus room internet use only to learn at check out that free wifi is available in the lobby levels. KB
Genuine Hotels.com guest review
1 night trip Oct 26, 2012
Ken
US
4.0 / 5Excellent
"Great layover hotel"
We missed our 7pm flight and quickly found this hotel. The free shuttle was great, easy to find and on time. We settled in to our room easily and slept well. The breakfast buffet was good -- when you book, choose 'breakfast included' if possible. It's more economical. The hotel offers a free shuttle into town. Highly recommended! We had time for a lovely walk through old town Narita and the wonderful temple Naritasan and Naritasan Park. A great layover experience.
Genuine Hotels.com guest review
1 night trip Oct 25, 2012
A Traveler
US
5.0 / 5Outstanding
"GREAT value; will exceed your expectations."
Great value for the price. Next time in the area I would not hesitate to stay there again. I have already recommended it to other travelers. I turned a layover into a 2 day stay at this hotel. Their shuttle was great not only to the airport but to downtown Narita and the AEON mall. Rooms were simple but nice,(In fact when I first opened the door I was quite pleasantly surprised.) Everything was clean and functional. The staff was exceedingly helpful and pleasant. This hotel exceeded my expectations and I am quite pleased to be able to repay them with this review.
Genuine Expedia guest review
Other trip Oct 26, 2012
Bill
US
2.0 / 5Fair
We will never come back to this hotel. Other hotel close to the vicinity are more than worth the money than this hotel. No wifi in the room, no free coffee, no fresh slippers, no good customer service. Expensive for the price.
Genuine Hotels.com guest review
2 night trip Oct 11, 2012
A Traveler
US
3.0 / 5Good
"Not impressed"
Quite far from Narita Intl Airport compared to other hotels, which meant that getting there by taxi at rush hour cost us quite a bit. A lot, really. There are more convenient places to stay if you are headed to the airport. (They have a free shuttle but we did not feel like looking for it, we did use it the next day to go to the airport and it was fine). The room was clean but the furniture was outdated, no power outlet near the bedside table to recharge my phone, and the carpet smelled ever so slightly like feet. There is a dinner buffet -- warning, if you are a vegetarian your options will be very very limited; there was meat even in the salad. Even just for one night between flights I would not go back.
Genuine Expedia guest review
Other trip Oct 13, 2012
Elen
US
4.0 / 5Excellent
"Good stay!"
I have tried several hotels in Narita, and considering the price this is the best choice. Compared to other hotels near the Narita station, this hotel offers larger rooms. Nicer lobby, you feel Like a hotel. It is surrounded by nice nature. There is shuttle for downtown as well as airport. The breakfast is not so high quality. Also the lunch and dinner is not so high quality. You can find number of restaurants by 10 mins walking. Staff are very helpful and nice. The laundry is free. The gym is good and 24h open. I will stay there again.
Genuine Hotels.com guest review
Business trip Oct 7, 2012
A Traveler
US
5.0 / 5Outstanding
What a great hotel! And a great breakfast for foreigners! I am VERY happy with my stay there!
Genuine Hotels.com guest review
Other trip Oct 6, 2012
A Traveler
US
1.0 / 5Poor
"Very bad hotel"
The lady at the front desk could barely speak English. When we got to our room, the AC wa not on, it was about 30 degrees C or 90 degrees F in the room. We were very tired after a long journey and had to wait for 1 and a half hour downstairs so that our room could cool off. The personal at the restaurant was very weird. I choose to ate the buffet, my wife ate a la carte. My wife did not touch my food from the buffet, when I took a bite from my wife's food (ordered a la carte), the waitress told me, I could not eat from her food. Very old hotel! (carpet, furniture,...)
Genuine Expedia guest review
Other trip Sep 19, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"not as nice as its online link appears"
Stopover at Narita airport, long shuttle trip to hotel but very fast to airport in the morning . Expected hotel to be nicer , seemed rather rundown and breakfast was very basic and spartan .
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
kenneth w
AS
5.0 / 5Outstanding
"More than expected"
Great clean room, great breakfast.. The only fault is the internet is expensive in the room. However, they have a large room off the lobby which has free internet. I would stay there again.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Don
CA
4.0 / 5Excellent
"Old but good hotel."
Aged hotel but still good. The only complain is that it was advertised Free Wifi but it was only offer in a specific public area.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2015
Chung Yu
AS
5.0 / 5Outstanding
"Room Comfortable for stay"
facilities shutter bus provided convenience to town & Airport
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
MY
5.0 / 5Outstanding
"Hotel close to the airport"
Was good and hotel was clean and close to the airport.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Micheline
PH
4.0 / 5Excellent
"Short stay at airport hotel"
The hotel provides a courtesy bus between hotel and airport and takes about 20 minutes. The staff are international and easy to talk to.
Genuine Expedia guest review
Other trip Dec 30, 2014
Keiko
GB
4.0 / 5Excellent
"good hotel"
good
Genuine Hotels.com guest review
1 night family trip Dec 10, 2014
TANA
AS
4.0 / 5Excellent
"Lovely hotel, close to Narita airport."
Everything you need is here. A free bus runs between Narita Airport and hotel. Regardless of whether your catching/coming off any flight or train you can jump on this shuttle to get to/from the hotel. First bus departs hotel at 4.30am for early flights. Staff are welcoming with room being large, very clean and comfortable. A guest laundry, gym, spa, free wifi zone and restaurant making up guest services. Like all of the other airport hotels it is not close to anything so it is only a place to wind down and prep for your journey the next day. Restaurant - don't go for the dinner buffet as it is not worth the price. Kitchen will cook up something fresh and tasty if you ask them. Will definitely stay here again!
Genuine Expedia guest review
Other trip Dec 8, 2014
Andy
AU
4.0 / 5Excellent
"Nice hotel"
Nice hotel. The free shuttle bus journey is a little longer than for some other airport hotels but acceptable, and share the same bus with some others.
Genuine Expedia guest review
Other trip Dec 5, 2014
Richard
GB
4.0 / 5Excellent
"Pleasant stay"
Everything is good except the frequency of the shuttle bus to Narita station and Aeon mall. Can increase the frequency to twice within an hour since hotel guests share the same bus with guests of two other hotels. Can be crowded at times.
Genuine Expedia guest review
Other trip Nov 20, 2014
may
SG
4.0 / 5Excellent
"Excellent Value"
Stayed at International Garden Hotel Narita for layover. Staff were very courteous and helpful. Room was clean and large by Japanese standards. Shuttle to/from airport and shopping mall very helpful. I stay here every time I'm in Narita.
Genuine Hotels.com guest review
1 night trip Nov 9, 2014
A Traveler
AS
5.0 / 5Outstanding
"Excellent value and goid shuttle service"
Excellent hotel did not try the food but convienence store out side hotel. The shuttle was was excellent will stay here again.
Genuine Hotels.com guest review
1 night trip Oct 30, 2014
Bernard
GB
4.0 / 5Excellent
"Comfortable and Convenient Airport Hotel"
A base was required with easy access to Narita Airport. The requirements were a comfortable room, a reasonable price and a regular and efficient shuttle bus to the airport. This hotel filled those needs and suited my purpose well. The only issue was the distance from the airport but otherwise there were no problems.
Genuine Expedia guest review
Other trip Oct 20, 2014
Malcolm
GB
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