"Clean, comfy and reasonably priced"
Very good stay, desk clerks very friendly and helpful. Room was clean and comfortable. Good location, near many restaurants and shopping. Some noisy construction next door but not the motels fault. When in area for family visits, will definately book a room againGenuine Hotels.com guest review
"Good stay, few issues."
My wife and I stayed one night here on our way to Fort Gordon. We booked a single king bed but when we arrived the room wouldn't open so we went back to the front desk and the attendant tried to open the room as well which didn't work. So needless to say we ended up having to stay in another room. The beds weren't super comfortable but were suitable […] and the bathroom didnt have towels. Overall it seemed clean and the staff corrected the issue. We stayed at Baymont Inn & Suites wasnt much further away and was a much more comfortable stay when we ended up having to stay at a hotel another night. Read moreGenuine Hotels.com guest review
"Not one complaint"
All the positive reviews I read were right on the money and really sold this hotel to me. The room was very clean, even for my meticulous tastes, linens/pillows fresh smelling and bed comfortable. Front desk personnel were very friendly and professional. I really enjoyed my one night stay and would definitely choose this place again if ever in the […] area. Read moreGenuine Hotels.com guest review
"Ok hotel, decent for the cheap price"
Freshly painted, clean, good water pressure, cheap small towels and mcdonalds gets their dumpsters emptied at 5AM which nobody could possibly sleep through! Avoid that aide of the hotel!!!Genuine Hotels.com guest review
Very clean room, even with remodeling of hotel going on.Genuine Hotels.com guest review
The staff was friendly, an helpful. Hotel will be real nice when renovations are complete.Genuine Hotels.com guest review
"My 2nd night"
This is my second review as I went back for the second night. Great hotel and service and great price. I would recommend.Genuine Hotels.com guest review
"Great hotel, went back for 2nd night."
This is a nice family run hotel. Very convenient location. Service and rooms great, also great breakfast attended to in morning by staff.Genuine Hotels.com guest review
Liked being on fist floor with easy access to automobile. Just passing through. did some shopping.Genuine Hotels.com guest review
Hotel does have some remodeling going on, but they are not intrusive. My room was clean and comfy. The staff was friendly and helpful, and the rates were excellent.Genuine Hotels.com guest review
Where hotel is located is a very busy street lots of noise, could hardley sleep. Hotel was great. Front desk staff very nice. Will visit again.Genuine Hotels.com guest review
"Great for the price"
The room was clean, just had a bit of an old, smoky smell to it. Other than that everything was great. The beds were comfortable, the staff was friendly, and the continental breakfast had a nice variety. I would definitely stay here again.Genuine Expedia guest review
I was very disappointed with my experience at the West Bank Inn. The carpet in the room assigned to me was not clean. The room had a damp musty smell. There were inadequate towels. On the second day, the bath tub was poorly cleaned. On the third day, the room had not been serviced as of 5:00 P.M. Perhaps the most disconcerting problem was that in a […] room marketed as a room with a King Size Bed, there were pillows the size of throw pillows instead of standard king size or queen size pillows. This was a pure recipe for four sleepless nights. I find it difficult to believe that other patrons of this facility have rated it 3.5 out of 5 stars. Read moreGenuine Expedia guest review
our stay was wonderful. We enjoyed everything about this hotel. I am big on customer service, and they service was great they were nice, very helpful. We didn't need for anything. This hotel is a great pick, and couldn't beat the price.Genuine Hotels.com guest review
We were very satisfied with out stay and the service. The non-smoking room was very clean and and odor free.Genuine Hotels.com guest review
"One of the best hotel values I have ever seen."
This is a non-chain hotel that we took a chance on in order to save a few dollars. The value was much better than expected. Some might call it "dated" but it was clean, comfortable, and completely well maintained. The staff was extraordinarily helpful and friendly. I will definitely stay here again.Genuine Expedia guest review
"Nice, inexpensive hotel"
Very nice, inexpensive hotel for a night or two. Staff was very friendly, room was clean. The continental breakfast in the morning was decent - it had a few more items than expected.Genuine Hotels.com guest review
"Right off the Interstate"
Check in was quick and efficient. Staff was kind and courteous. I enjoyed the working fitness center. Room was clean and bed was comfortable.Genuine Hotels.com guest review
Mattress hard, standing water in ice box, musky odor. Location perfect!Genuine Hotels.com guest review
"perfectly nice, convenient plae to stay"
I was in town as a vendor for Arts in the Heart of Augusta and stayed 4 nights. Great place for the price. super employees, very friendly, convenient to downtown, will definitely stay here again. thank you!Genuine Hotels.com guest review
"Surprised! I would stay again"
The location right off I-20 was very convenient and the street seemed to be a main artery so there was a lot of various restaurants and shopping with just a few minutes drive. . For the price, this rejuvenated older gal is well worth a look at and stay. The staff was friendly, updates tasteful and location good to eating and shopping with it appears […] more being developed. Being an older hotel the bathrooms (separate bathroom/shower) were small but all was clean, neat and a good experience. Yes I would stay again, as matter of fact stayed on my return trip so this is based on two stays two different rooms. Read moreGenuine Hotels.com guest review
"Ok 4price, location great"
The carpet was dirty, and there was nets flying around the bathroom sink!!Genuine Hotels.com guest review
"Nice hotel close to nearby events"
The staff was wonderful and friendly. Loved everything about the hotel: location, cleanliness, comfortable bed, etc. Whatever I needed for room, was able to get it. I would recommend this hotel to anyone traveling single, family or friendsGenuine Expedia guest review
"Close to my visiting point, good for me"
Very nice, good place to stayGenuine Hotels.com guest review
"Great for the price"
Upon arriving I thought the hotel looked dated but that quickly changed. Even though I arrived at midnight the staff was awake and very helpful. My room was immaculate. The carpet was like new, the room smelled fresh and everything was as clean as a 4 star hotel. It was one block to I-20 and very convenient. Great for the price!!!Genuine Hotels.com guest review
Really nice very comfortable and clean the staff was very pleasantGenuine Hotels.com guest review
Very good breakfast. Fitness room is a pleasant surprise. It's not huge but you can still get a good strength/cardio workout there. A very good value.Genuine Hotels.com guest review
"Fort Gordon Business"
I stayed 8/10/14. Until 8/22/14. I was there 13 days. I got a double bed room. The price was fair, $60.00 a night. The rooms were clean but they had wiped scuff and scratch marks off the wall so it left that smeared look on the walls. They did not really have a breakfast. It was bagels, cinnamon rolls (mini), oatmeal, cereal, microwaveable pancakes […] and sausage biscuits. Oh and fruit, banana and apples. The exterior was well kept and so were the rooms. The staff was not bad. But BEWARE THEY WANT TO HOLD THE ENTIRE AMOUNT OF THE STAY PURCHASE ON YOUR CARD. SO IF YOU STAY FOR 13 days they want to hold $850 on your card. Most places hold $50 - $75 for damages. Not them. I asked the front desk clerk (I'm thinking the owner's son) not to charge the card on file. I wanted to pay for the room on a different card. The morning of check out morning he had already ran the card. I was livid. Be advised of what I'm teling you. My issues were the scaled down breakfast which they didn't mention online on their website and the disregard to my wishes of how I wanted to pay. I must explain ... it was a business trip. I needed it to show on my business credit card to get reimbursement, not my personal credit card. Other than that it was decently quiet and close to many places to eat and not far from the shopping centers. Read moreGenuine Hotels.com guest review
"West Bank Inn"
The stay was excellent. I previously lived in Augusta and never frequented the hotel. It was definitely relaxing and comfortable. I should have booked a night many years ago.Genuine Hotels.com guest review
"Another great stay"
Excellent hotel and convenient location friendly staff and I slept like a babyGenuine Hotels.com guest review
"Great for the price"
The hotel overall was great. The rooms were clean and the staff was friendly.Genuine Hotels.com guest review
Very pleased! At first I thought it wouldn't be nice.. But it definitely surprised me! Awesome stay!Genuine Hotels.com guest review
"Clean and comfortable."
Great value, close to everything. Friendly helpful staff. Breakfast is continental, but has a nice variety. The room was comfortable and clean with a nice, safe parking lot. Walkable to several fast food restaurants, very short drive to other sit-down restaurants.Genuine Expedia guest review
We just came in for a bike ride. The room was clean and comfortable. It was located right off the highway so a little noisy outside but as long as we left the air conditioning fan on it was fine. It was a pleasant surprise to have free wifi and a nice continental breakfast as well. Well worth the price we paid!Genuine Hotels.com guest review
"Great Value for comfort & convenience"
The staff of this hotel are not only friendly but very efficient. We were so pleased with everything. This one definitely rates a smiley face. Excellent value.Genuine Expedia guest review
Perfect- your missing out if you dont stay; you are missing out! This is the best hotel I have stayed on a 14 day trip.Genuine Expedia guest review
"Avoid this area."
Police drama at 2:30 AM next door to the hotel at the local sports bar / grill. We were woken up at 2:30 by sirens, police car public address systems, and flashing blue lights. According to the front desk person, when asked the following morning, 'Oh yes, this is typical every weekend.' That would be enough for me to say, 'never again.' Weekend or […] night. Read moreGenuine Expedia guest review
"Stay at West Bank Inn"
The carpet and chairs need be replaced. Its really hard driving in the parking lot its really small. When enter the parking lot from the busy street you have go up a hill or round a curb.Genuine Hotels.com guest review
My stay was very nice and quiet. I rested well on a good sleeping bed.Genuine Hotels.com guest review
I stayed multiple nights on business in Augusta and had a very pleasant stay at this West Bank Inn. I would stay again in the future.Genuine Hotels.com guest review
"Lived up to expectations!"
They pay attention to the little things and it makes a difference. Made me feel at home.Genuine Expedia guest review
We chose this hotel because of the reviews it hat received and we were not at all disappointed. The room was clean and neat, the staff was very helpful. We would certainly stay here again.Genuine Hotels.com guest review
"White Coat ceremony!"
Great place to stay! The ONLY dissapointment walean!s that they say check-in time is 1pm, and when we got there about 1:30 neither of our rooms were ready! They did let us change for ceremony in another room! Quiet and clean!Genuine Expedia guest review
Great Room and hotel. Loud bar beside it.Genuine Hotels.com guest review
"centrally located to all venues"
I have and would recommend all to stay. Very clean room, hospitable staff, great continental breakfast, and just a great place to stay however long you were in town.Genuine Hotels.com guest review
"Very nice for a budget hotel"
I am a travel nurse and I came to Augusta to work a contract at one of the hospitals there. All I need is a clean bed and a room with a shower. I pretty much got what I needed. The staff was nice.Would definitely stay again.Genuine Hotels.com guest review
Hotel was clean, and conveniently located to food and shopping. Felt it was in a safe location. Easy to find right off interstate but rooms were quiet.Genuine Hotels.com guest review
The area was quiet, and there was a McDonald's as well as other food establishments immediately in the area. Highway / Express Way was no more than one (1) mile down the road making my business trip, arriving and departure, that much easier! Will stay again next time around.Genuine Hotels.com guest review
"1st time we used Hotels.com"
.Everything worked except we did not get a confirming email. Staff at hotel was really good. Good quality and value.Genuine Hotels.com guest review
"Great friendly service"
Only stayed one night but service was excellent, really friendly family and so helpful. Just off the highway next to some good eateries. Lovely seating area with tables outside for us smokers or just to sit and chill. Rooms really clean with every thing you need and comfy bed. Shame there are not more of this hotel I would use them every time.Genuine Hotels.com guest review
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