All hotels in Augusta, Georgia, United States of America
1 room, 2 adults
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2904 Washington Rd, Augusta, GA, 30909, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 180 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Surprisingly good place to overnight"
This is one of the cleanest motels we have used in a long time. The room was spotless and the rest of the facility appeared to be so as well. Although on a major highway, the room was very quiet; we heard no traffic noise and no sound from other rooms. the bested were comfortable, the staff was friendly and helpful. Great place; we'll stay here again.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr.Joseph We sincerely appreciates you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we provided you a Great Experience at our hotel. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. Sincerely Ana
1 night family trip Jul 10, 2015
Joseph
US
5.0 / 5Outstanding
"Great value !"
We were in town for a graduation at Ft Gordon and had a pleasant stay. Great value if you're on a budget.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Ms Carolyn We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. Sincerely Ana
3 night family trip Jul 6, 2015
Carolyn
US
5.0 / 5Outstanding
"Best rates and comfortable atmosphere."
Very comfortable and clean. Nice atmosphere and economical.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Lauren We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. Sincerely Ana
2 night romance trip Jul 3, 2015
Lauren
US
5.0 / 5Outstanding
"getaway retreat"
I enjoyed my stay at West Bank. The staff was very nice and the room was very comfortable. We checked in with so much ease! I will definitely stay here again.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Guest We sincerely appreciates you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we provided you a Great Experience at our hotel. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. Sincerely Ana
1 night trip with friends Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Best weekend ever"
It was great stay the noise from the streets is very loud but overall the stay was great.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Guest We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. Sincerely Ana
1 night romance trip Jul 4, 2015
A Traveler
US
3.0 / 5Good
"for the money, decent place"
There was a double reservation problem and the hotel did not charge me.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Guest Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your stay here at West Bank Inn. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta Sincerely Ana
2 night trip Jun 19, 2015
Diana
US
5.0 / 5Outstanding
"West Bank Inn"
We had a very pleasant stay.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Guest Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your visit with us. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
2 night business trip Jun 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay."
Staff was super friendly.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr.Michael We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service. We love knowing we took care of you and we can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
1 night family trip Jun 9, 2015
michael
US
4.0 / 5Excellent
"Satisfied"
The above says it all.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Nicholas Thank you for taking the time to share your thoughts regarding your stay with us. We appreciate your business and we look forward to returning to our hotel when you are in the Augusta area in the future. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta Sincerely Ana
1 night family trip Jun 10, 2015
NICHOLAS
US
5.0 / 5Outstanding
"Poor and rude service by the Indians"
Just passing thru, too tired to drive any further after fighting Atlanta Traffic. BUT: The 'help" who was in the breakfast room, emptied the coffee, with too of us standing right there waiting to fill our cups! She didn't even bother to ask if we wanted any coffee BEFORE she emptied the coffee and put it away! The american lady at the desk was very nice. The Indians were NOT.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Guest Thank you for taking the time to review our hotel on Expedia. We really appreciate your feedback. I am disappointed to hear that your stay with us was not a pleasant experience and that we did not exceed your expectations. We hope that you would give us the opportunity in the future to provide you the experience that is normal with our hotel. Sincerely Ana
2 night family trip Jun 6, 2015
Paul
US
5.0 / 5Outstanding
"Great Little Hotel"
Every month when we make the drive to Augusta, I look at this hotel and try to decide if the good reviews are real or not. It seemed to good to be true, but it was. The hotel is run by a family and they are nice as can be. The room was spotless and they people at the desk helped us with everything that we asked no questions asked, like extra towels or cups or whatever we needed. The beds were nice and it was quiet even though they had no rooms left we could not hear the people around us. The only downside that I can give you is the breakfast was pretty much non-existent. Microwave stuff and pastries. The coffee was really good though. Overall we would diffidently stay there again.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr.Nathan We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice! We take great pride in knowing that we provided you a Great Experience at our hotel. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
3 night business trip May 28, 2015
Nathan
US
3.0 / 5Good
"Great Value"
I split up a long drive to the east coast and stayed the night in Augusta. The check-in staff was courteous, the rooms were clean, and it is located near a lot of good dining options. The rooms were updated and provided every thing I needed. The complimentary breakfast/coffee was great, and parking was not a problem. It is obviously not a five star resort, but for the price, the cleanliness, and the location, it is a very good deal.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Dennis We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We love knowing we took care of you and that when you come back to Augusta you will come and see us again. Sincerely Ana
1 night trip May 27, 2015
Dennis
US
2.0 / 5Fair
"Need more upgrades to compete"
First room we were assigned smelled like animal urine, the second room had a scent as well, being closed up and ac off. Would suggest a simple plug in freshener for the rooms. Upgrade the pillows and mattress. The interior has a lot of noticable flaws. Looks very unattractive.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Charles Thank you for taking time to review our hotel on TripAdvisor. We really appreciate your feedback. I am disappointed to hear that your stay with us was not a pleasant experience and that we did not exceed your expectations. We hope that you would give us the opportunity in the future to provide you the experience that is normal with our hotel.
2 night family trip May 30, 2015
charles
US
5.0 / 5Outstanding
"Great stay"
Weekend get away and family wedding.
Genuine Hotels.com guest review
Response by West Bank Inn
Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your stay here at West Bank Inn. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta. Sincerely Ana
1 night romance trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
Needed a place to stay while visiting my daughter at Ft Gordon. Checked on line for places to stay & was disappointed at the ratings of places close to the fort. Expanded just a bit and hit upon this gem. Only 5 miles away ( which wasn't bad)and close to all the good eating places. Staff were super friendly and very accommodating. Room was clean and quiet. We are planning a trip in mid July and WILL stay there again.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Iva We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We love knowing we took care of you and that when you come back to Augusta you will come and see us again. Sincerely Ana
3 night romance trip May 23, 2015
Iva
US
5.0 / 5Outstanding
"Good hotel, good service, good food, good location"
I booked this hotel based off the good reviews i read on hotel.com. I was very pleased with our stay and would stay there again. Great neighborhood and close to food and shopping. you can't beat it for the price. good service and good free breakfast. i don't usually do reviews but since i booked this hotels based on reviews i read, i want to recommend this hotel to help others make a decision to stay there, too.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Donna Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
1 night family trip May 14, 2015
Donna
US
4.0 / 5Excellent
"Great Hotel"
Very comfortable
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Nadine Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your visit with us and you were very comfortable at our hotel. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
4 night romance trip May 14, 2015
Nadine
US
5.0 / 5Outstanding
"good price. Comfortable rooms. will stay again"
Very good
Genuine Hotels.com guest review
Response by West Bank Inn
We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
1 night business trip May 10, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable stay at West Bank Inn"
The West Bank Inn is very close to I-20 so it was easy to find. There are several good restaurants within walking distance. A variety of styles; steak house, sports bars, healthy choices and fast food. The staff was very pleasant and helpful. The rooms appeared to be clean and well kept. King size bed, lazy boy recliner, desk/chair, refrigerator and microwave. The continental breakfast offered a variety of choices that are typical of many hotels. It was a pleasant trip and I would stay there again
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. John We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice! We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta. Sincerely Ana
1 night business trip May 11, 2015
John
US
4.0 / 5Excellent
"Nice place"
Clean, safe, within walking distance of a lot of things, would stay there again & recommend to others! Staff was nice & friendly & the parking was convenient to where the room was located my son adds he likes free breakfast because they had mini cereals
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Brian Thank you for taking the time to share your thoughts regarding your stay with us, I am excited to read that you found our hotel to be clean, and a friendly staff. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
1 night family trip May 8, 2015
Brian
US
3.0 / 5Good
"Would stay again"
Very pleasant and helpful staff. Clean room and lots of retail & food nearby.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Bruce We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
3 night business trip Apr 27, 2015
Bruce
US
3.0 / 5Good
"Comfortable stay"
Comfortable stay
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Kevin Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your visit with us and you were very comfortable at our hotel. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
1 night business trip Apr 3, 2015
Kevin
US
3.0 / 5Good
"Masters"
In for the Masters. Very convenient location. Looks like they are doing lots of work to improve hotel.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Tim Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your stay here at West Bank Inn. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta Sincerely Ana
1 night business trip Apr 4, 2015
Tim
US
4.0 / 5Excellent
"Masters weekend"
Stayed the weekend before the Masters. Friendly service and very convenient to pretty much everything. Would stay again.
Genuine Hotels.com guest review
Response by West Bank Inn
Dear Mr. Kyle Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your stay here at West Bank Inn. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta. Sincerely Ana
2 night trip with friends Apr 3, 2015
kyle
US
4.0 / 5Excellent
"great experience"
Everything was so nice.I only have one negative. Our coffee pot leaked. This was not a big deal. I was in Augusta for an out patients procedure. I was very nauseous. The maid service went out of her way to accommodate us.
Genuine Hotels.com guest review
Response by West Bank Inn
Thank you for taking the time to review our hotel. We sincerely apologize that you had connectivity issues during your stay. This type of experience is extremely rare for our hotel, and with the notes from your experience we have reviewed all of our provider operations to ensure everything is perfect for our guests going forward. We hope that you would give us the opportunity in the future to provide you the experience that is normal with our hotel. Sincerely Ana
2 night family trip Mar 30, 2015
A Traveler
US
4.0 / 5Excellent
"Comfty!"
A very relaxing hotel. Just didn't like that there was no good parking.
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Eastern Tennessee"
Centrally located, quiet, staff helpful.
Genuine Hotels.com guest review
3 night romance trip Mar 20, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay for the price"
This was a very nice hotel for the price. Very clean and in good working order with a friendly staff.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
David
US
4.0 / 5Excellent
"Great stay"
It was very comfortable and convenient to places to hang out at and eat. Hopefully I can book my next room there. Rooms were very clean which was a plus, also.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Ira
US
4.0 / 5Excellent
"Affordable Hotel Near Many Restaurants"
A few friends and I stayed here for our sorority event and we were very impressed with the service. When we came in at the front desk, a very kind gentleman even asked if we needed an extra bed! Friendly staff made us feel right at home and the room was very comfortable. It is also located on Washington Street (or road?) which is where ALL of the restaurants are located. There was also breakfast served in the morning! Would definitely go back.
Genuine Expedia guest review
Response by West Bank Inn
Dear Renee We sincerely appreciate you staying with us and for taking the time to review our hotel. , I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice! We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta Sincerely Ana
Other trip Feb 12, 2015
Renee
US
4.0 / 5Excellent
The room was very clean. And the bed was comfortable. Hotel was close to everything.
Genuine Expedia guest review
Response by West Bank Inn
We sincerely appreciate you choosing our hotel and for the extremely kind words in regards to our teams service and hotel cleanliness. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
Other trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Very convenient to large number of restaurants."
No problems..Desk clerks were very friendly and courteous/
Genuine Expedia guest review
Response by West Bank Inn
Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your stay here at West Bank Inn. We take great pride in knowing that we provided you a Great Experience at our hotel. I trust you will stay with us again on your next visit to Augusta. Sincerely Ana
Other trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Close and convenient"
Staff was super friendly. Surprisingly extremely clean room. Very comfortable. Will be returning in the future.
Genuine Expedia guest review
Response by West Bank Inn
Dear D Thank you for taking the time to share your thoughts regarding your stay with us, I am pleased to see that you enjoyed your visit with us and that found your room to be spacious and staff to be very nice. We can’t wait for your next visit and look forward to seeing you soon. Sincerely Ana
Other trip Jan 19, 2015
d
US
5.0 / 5Outstanding
"Clean, comfy and reasonably priced"
Very good stay, desk clerks very friendly and helpful. Room was clean and comfortable. Good location, near many restaurants and shopping. Some noisy construction next door but not the motels fault. When in area for family visits, will definately book a room again
Genuine Hotels.com guest review
4 night family trip Dec 31, 2014
Kevin
US
4.0 / 5Excellent
"Good stay, few issues."
My wife and I stayed one night here on our way to Fort Gordon. We booked a single king bed but when we arrived the room wouldn't open so we went back to the front desk and the attendant tried to open the room as well which didn't work. So needless to say we ended up having to stay in another room. The beds weren't super comfortable but were suitable and the bathroom didnt have towels. Overall it seemed clean and the staff corrected the issue. We stayed at Baymont Inn & Suites wasnt much further away and was a much more comfortable stay when we ended up having to stay at a hotel another night.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Not one complaint"
All the positive reviews I read were right on the money and really sold this hotel to me. The room was very clean, even for my meticulous tastes, linens/pillows fresh smelling and bed comfortable. Front desk personnel were very friendly and professional. I really enjoyed my one night stay and would definitely choose this place again if ever in the area.
Genuine Hotels.com guest review
1 night trip Dec 28, 2014
Kim
US
3.0 / 5Good
"Close to a variety of fast food restaurants"
Small quiet place. Next to the highway. Not bad for a one night stay. Staff was friendly, but didn't explain much during check-in.
Genuine Expedia guest review
Other trip Dec 17, 2014
Dee
US
3.0 / 5Good
"Ok hotel, decent for the cheap price"
Freshly painted, clean, good water pressure, cheap small towels and mcdonalds gets their dumpsters emptied at 5AM which nobody could possibly sleep through! Avoid that aide of the hotel!!!
Genuine Hotels.com guest review
2 night trip Dec 5, 2014
Chris
US
4.0 / 5Excellent
"Dec. 2014"
Very clean room, even with remodeling of hotel going on.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
David
US
4.0 / 5Excellent
"Very good accommodation at a budget price"
We stayed here for 3 days in October and 3 days in November while conducting business in the area. You cannot beat the value of this hotel for the price. The office staff are wonderful. Though we did have problems with the cleaning staff in November - poor quality cleaning and they messed with food in our refrigerator.
Genuine Expedia guest review
Other trip Dec 1, 2014
Jon
US
2.0 / 5Fair
"West Bank"
This Hotel needs to be updated and they should not rent a room that the paint is wet.
Genuine Expedia guest review
Other trip Nov 30, 2014
mikemike
US
4.0 / 5Excellent
"Nice motel currently being renovated"
The room we stayed in was a newly remodeled room, and was nice for the price - Great Shower! The breakfast was well above average for the price point, A number of rooms are currently being renovated with work continuing late into the night, which I looked upon as a positive, not a negative. The work did not disturb us, but does temporarily take away from the appearance of the motel. It located on a busy street in the middle of everything. Thus, it was very convenient to everything. We had an end room next to the road, and I was afraid the road noise would be problematic; however, it was not. As long as we kept the new heater/AC fan on low, there was no outside sounds apparent. All in all, it was a nice motel with a good breakfast and a great shower in a very convenient location for a reasonable price.
Genuine Expedia guest review
Other trip Nov 29, 2014
Don
US
4.0 / 5Excellent
"satisfied"
The staff was friendly, an helpful. Hotel will be real nice when renovations are complete.
Genuine Hotels.com guest review
1 night family trip Nov 19, 2014
maria
US
5.0 / 5Outstanding
"My 2nd night"
This is my second review as I went back for the second night. Great hotel and service and great price. I would recommend.
Genuine Hotels.com guest review
1 night business trip Aug 25, 2014
Liam
US
5.0 / 5Outstanding
"Great hotel, went back for 2nd night."
This is a nice family run hotel. Very convenient location. Service and rooms great, also great breakfast attended to in morning by staff.
Genuine Hotels.com guest review
1 night business trip Aug 24, 2014
Liam
US
4.0 / 5Excellent
"great stay"
Liked being on fist floor with easy access to automobile. Just passing through. did some shopping.
Genuine Hotels.com guest review
1 night family trip Oct 20, 2014
clarice c
US
4.0 / 5Excellent
"Mr"
Hotel does have some remodeling going on, but they are not intrusive. My room was clean and comfy. The staff was friendly and helpful, and the rates were excellent.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Robert Wolfe
US
5.0 / 5Outstanding
Where hotel is located is a very busy street lots of noise, could hardley sleep. Hotel was great. Front desk staff very nice. Will visit again.
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
laretha piggott
US
4.0 / 5Excellent
"Great for the price"
The room was clean, just had a bit of an old, smoky smell to it. Other than that everything was great. The beds were comfortable, the staff was friendly, and the continental breakfast had a nice variety. I would definitely stay here again.
Genuine Expedia guest review
Other trip Oct 21, 2014
Vanessa
US
2.0 / 5Fair
"Unhappy:"
I was very disappointed with my experience at the West Bank Inn. The carpet in the room assigned to me was not clean. The room had a damp musty smell. There were inadequate towels. On the second day, the bath tub was poorly cleaned. On the third day, the room had not been serviced as of 5:00 P.M. Perhaps the most disconcerting problem was that in a room marketed as a room with a King Size Bed, there were pillows the size of throw pillows instead of standard king size or queen size pillows. This was a pure recipe for four sleepless nights. I find it difficult to believe that other patrons of this facility have rated it 3.5 out of 5 stars.
Genuine Expedia guest review
Other trip Oct 16, 2014
George
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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