"Reasonable stay, close to everything"
Hotel is nice and staff is friendly. Theres also security, and free parking. Only downfall is theres only one entrance/exit to the building and no late checkout. Will be staying here againGenuine Expedia guest review
When my husband and I arrived to the hotel, our room was ready. The lady working the front desk even upgraded our room for free. We ended up in one of the suites. We had a quiet, pleasant stay. Even though we were in town to go to an event at Centennial Olympic park which was less than two miles away (a 25 minute walk), unfortunately the surrounding […] area was not very safe or inviting to walk through. Luckily it was a 5 minute cab ride. I will recommend this hotel. Read moreGenuine Hotels.com guest review
Several things..... The staff were a bit unprofessional. I asked for a wake up call 2 days in a row and never received one. One of the request was taken directly from the manager. I used the Kiosks computer system in the lobby of the hotel where it clearly states the first 15 minutes are free. I was charged for 6 mins. When I told the front desk manager, […] non chalantley, I was told the hotel has nothing to do with that service to call the number. Anyway, the continental breakfast was limited and the toaster was broke. I was really disappointed but decided making a complaint while there would do no good. Hopefully some reads this and makes the necessary changes. Thank you Read moreGenuine Hotels.com guest review
"Nice hotel, but showing its age"
This hotel looks great from the outside. It is situated in an artist community and area undergoing urban renewal. It serves a vital purpose there on Castleberry Hill. Go inside and you will see that this hotel has been around for a while. It has received painting to help keep it clean. The carpets are tired. My room was huge! In some ways, I wished […] I had more time to spend there to take advantage of the couch, refrigerator, microwave. But, then I looked at the lighting. It was dim in the room. One low-power bulb in each ceiling fixture. No light over the desk. No lighting for the couch. Furniture was very basic. The closet had no hangers, but it wasn't deep enough to hang anything there, anyway. The bathroom was clean and bright. It took me a couple of minutes to figure out that the way to activate the shower was to pull down on the tub faucet outlet. No indication or instructions about that. Breakfast was the basic fare with one waffle maker (long waiting time), cereal, juice, bagels, milk, coffee. Nothing fancy. The single elevator was slow. I used the stairs. My room had 2 small HD TVs, but it was not an HD signal. For the price, I would stay there again. If you want style, look elsewhere. Read moreGenuine Expedia guest review
I felt like I received false advertisement. Although the hotel was nice my room looked like a closet.Genuine Expedia guest review
"Super Nice hotel! Friendly and Helpful!"
All employees were nice! Room smelled amazing, super clean and efficient! Recommend ! Really close to Downtown Atlanta.Genuine Expedia guest review
Got there no where to park 1st bad impression, checked into room no remote to TV and no ice container. After two non working replacement remotes we gave up. Our room #202 was wall to elevator and some loud generator contraption literally went off every 15 mins, get management to try sleeping through that, horrible anf the room was very small that bathroom […] however was nice size almost bigger than the room. Oh did I mention we couldn't get the shower to work either. Was this our punishment for booking room through expedia instead of vendor directly. We will never stay at that particular castleberry again!!! Read moreGenuine Expedia guest review
"Close to all must see sights."
Internet was non existent, my daughter was trying to do homework but was unable to connect. We were told someone was coming to check it, but someone never came during the 4 days we were there. We were on the first floor. We did appreciate the sofa bed as we had 3 children and our young fellow liked having his "own" bed. Cereal was not stocked well, […] not consistent with breakfast choices.Would be good to have a designated breakfast person. Read moreGenuine Hotels.com guest review
I don't recommend this hotel. The hallway on the second floor are stucco and very narrow- dingy and smelled very musty - moldy. I cancelled the rest of my stay but was unable to collect the first night. The room was weird, hard to describe and very small. The surrounding neighborhood was bad.Genuine Hotels.com guest review
My trip to Castleberry was for business. I was away from the hotel till the evening. It was very relaxing & peaceful when I arrived back. The staff was very friendly & helpful. I got a good night sleep & was refreshed when I awakened.Genuine Hotels.com guest review
Clean hotel. Convenient to major Atlanta attractions. Nice decor but walls are paper thin. Could hear people above us and beside us throughout the night. Breakfast was mostly bread items. Only a few pieces of fresh fruit available.Genuine Hotels.com guest review
"front desk service"
When I check in that Saturday afternoon I really enjoy the lady at the front desk. She had twist in her hair and she had on glass. She was very sweet and very friendly. She made sure our room was clean and she gave us directions on how to get to the Phillips arenas. We were going to the heats game. I would mostly like come back and stay at this Castleberry […] Inn & suites. I give them a 5 out of 5. Read moreGenuine Hotels.com guest review
The rooms and hotel are advertised as extremely clean and nice, the room was horrible, customer service was even worse, and the breakfast was awful. Will not be a repeat customerGenuine Hotels.com guest review
Clean but beds were old and very hardGenuine Hotels.com guest review
"Close to all the sites!"
The hotel was very nice and the front desk was very courteous. I stayed at the hotel because it was close to the World of Coca Cola and the Olympic site.Genuine Hotels.com guest review
"Nice hotel near Downtown"
Close to Downtown, friendly staff, clean, free parking, free breakfast. I will come back again!Genuine Expedia guest review
"Simply Put, Meh"
We stayed here in order to attend a conference downtown. Within walking distance, if during the day. At night I wouldn't recommend if. This hotel is close to a good hotel. Linens were just okay, the A/C unit didn't work well, sink sprayed everywhere, small tv's for a big room, breakfast bar is awkward, the hotel staff when asked to do something often […] rolled their eyes. Odd layout of rooms, had European outlets in our room. I would stay here again for the price, but do not expect much other than a place to sleep. Read moreGenuine Expedia guest review
The location to Turner Field was less than 2 miles - a 5 min drive or 35 min walk. We walked the first day, but the neighborhood did not seem safe for afterhours. The room was large, but the king bed sagged to the middle and our room was not cleaned for our 2nd night. We were just given new towels for the bathroom. The staff was friendly, we were just […] as close to the aquarium as the ballpark, and their is a good restaurant in the parking lot. Okay if you are not spending much time in your room, but the price was low so I guess you get what you pay for. Read moreGenuine Hotels.com guest review
"Decent place for a couple nights stay"
Stayed here while visiting a couple colleges in ATL. The rooms were simple, but fine for the price. Staff was nice, internet worked, and had no issues with the room. It's a bit of a walk to the nearest MARTA station, so if you plan on staying here, rent a car! Overall, a good place to stay particularly if you're on a budget.Genuine Expedia guest review
"Very pleased with our stay"
My partner and I decided to take his parents to watch their first Atlanta Braves game at Turner Field. The rates were getting to be ridiculous at our normal Hotels, such as the W and Ritz Carlton. We were hesitant to stay anywhere outside of the area that we normally stay, but all hotels were booked, or going for 500+ dollars per night. His parents […] are in their mid 60s and we did not want to journey back home to North and South Carolina after the game. We got online, found the Castleberry Inn, and needless to say, we were very pleased. The staff was Very personable, always greeting us with smiles, and at check out time, wanted to know how our stay was, but most importantly, how did his parents like the game. They even wanted to meet his parents, and shook their hands as we were leaving. We all slept as comfortably as if we were at home. Large CLEAN room, and very cozy. We will be back for many more visits! This stay made our game trip perfect, and only served to add more beautiful memories to our trip! Kudos to the staff, and keep up the great work. We will return to the Castleberry Inn for our next game! Thank You All for making us feel so welcome in your warm, cozy Inn! Memories like this are Priceless! Read moreGenuine Hotels.com guest review
Our experience was the worst one I have had since I started booking with hotels.com. Right off the bat we had a problem. Our bathroom was not working and the toilet overflowed on the floor and I had to personally go down to the desk to get a plunger. The air conditioner was not working they sent up a worker which was there for an hour. Then he asked […] us to go down to the desk to have our room changed. Upon doing that the desk clerk said there were no more rooms I said I was not staying in a room without air. So she gave us one. Not very clean curtains were hanging off of their rods. Did not smell very good. We had to stay there we did not know the area Very unhappy Read moreGenuine Hotels.com guest review
"Good for the price"
The bed and bedding were below average but for the price and location with free parking and wify good dealGenuine Hotels.com guest review
The light in the bedroom was dim... I found it hard to read and put on makeupGenuine Hotels.com guest review
"Close to GWCC"
Room was spacious, had a mini fridge, microwave & sink, but had no table chairs to sit to enjoy any food you might want to eat in the room. There was a desk with an office chair. Room was designed for more, just wasn't furnished. The "dresser" was a 2ft wide TV stand. Lighting was very poor due to wattage of bulbs. Bathroom had two pedestal style sinks, […] with no vanity for sitting toiletry items. The room layout was great, but the amenities in the room were either nonexistent or useless. They serve breakfast til 9:30 but at 9:23 was there cooking a waffle for my husband, was going to make myself one, but staff started taking up the breakfast items and one walked off with the dough when my back was turned. I was not the only guest there trying to make breakfast. The staff member was very rude, acted like we were in her way instead of the other way around. Read moreGenuine Hotels.com guest review
"Close to Georgia Dome/Downtown"
very pleased.Genuine Hotels.com guest review
All of my events were with 10 minutes of the hotel.Genuine Expedia guest review
"Was close to Georgia Dome"
It was convenient, people were friendly, breakfast was goodGenuine Hotels.com guest review
Room had an odor to it, and was dimly lit. Neighborhood not the best.Genuine Hotels.com guest review
Very unhappy. Did not like that I was forced to take a full sized bed instead of the king room that I paid for. Will never stay again.Genuine Hotels.com guest review
"Good room for the price."
Neded a room for a conference. Saved alot over the big hotels. Room was clean and nice.Genuine Hotels.com guest review
"OK hotel near downtown Atlanta, Ga."
Overall, the stay was alright. Staff was very pleasant and welcoming. A few things need to be repaired such as the bathroom and bedroom. Bathroom shower head and handle need to be replaced. Bed mattress seemed uncomfortable. Perhaps need a new mattress for future customers.Genuine Expedia guest review
For the price the rooms are not bad. You have a fridge and microwave and free breakfast in the mourning. The area where it is located is not the nicest.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Close to everything"
I loved the location of this hotel.Genuine Hotels.com guest review
"4 stars for the price, otherwise a 3."
This hotel was really pretty nice. I think they have done renovations recently. The lobby is very nice. The breakfast which was a room in the lobby, was pretty extensive and included waffles. They really need a second machine, but as long as you're patient, you will eventually get one. They had creal, bagels, yogurt, fruit and more. We stayed in two […] rooms. The first rooms was a queen bed room. It was really small and just okay. The room had like a 24 inch tv, a fridge, table, and a microwave. I went with my mom, and after one night sleeping together, we upgraded to a 2 bedroom. Now I don't know if was a suite or just the nomal sized double room, but we did have a couch in this room with everything the first one had, and about twice the room. It was really centrally located for the zoo and aquarium. The zoo was like 15 minutes (2.6 miles to the right), and the zoo was like 15 minutes to the left. HELPFUL HINT: if you go and you have as much trouble finding fast food as we did, you need to go to LEE street. Put CVS in you GPS from the hotel. IT is like 3 miles away, but when we put Wendy's in the stupid GPS took us back to the city (where there is no pariking), luckily we needed a redbox so we put in CVS and found most of the fast food you would want and a grocery store. Anyway, for the price compared to others, this hotel gets a 4 stars for location, free parking, helpful staff, breakfast, microwave and fridge, and the room. Read moreGenuine Expedia guest review
"Great hidden value!"
Being familiar with the downtown Atlanta area, I was a little apprehensive about making a reservation at this hotel due to its location and price. Usually the lower the price, the more questionable a given hotel will be. However, since I was trying to keep this impromptu trip within my budget, I made the reservation and crossed my fingers. I was pleasantly […] surprised by an extremely helpful front desk staff and beautifully kept, art deco lobby. The room was nice though I would hope that in the future they could bring the rest of the hotel up to the lobby's standards. I had made a reservation for a king sized bed and was instead put into a 2 double bed room which really wasn't something I was going to fret over. The room was large and spacious and again I was impressed by the value for that much space. The bathroom was clean and fully stocked and everything in the room (TV/fridge) was in working condition. My only note of concern would be that not all of the electrical outlets worked (I had to plug my phone in clear across the room) and a desk in the room would've been nice. Additionally, the hotel could use some sound dampening between rooms since I could hear (and feel) the kids above me running laps and having conversations. They eventually fell asleep as did I and I would definitely stay there again! Read moreGenuine Hotels.com guest review
Only 2 problems were parking (which was awful) and room service. No one came in our room to give new towels or sheets or take the trash. There were 5 of us and we had to go to the office every day and ask for new towels and on the last day they actually told us they aren't going to give us anymore towels which was fine because we were leaving but if […] they had cleaned our room daily like any other hotel we wouldn't even have to ask! Overall I liked the hotel and I would stay there again. It was a nice clean and large room. Breakfast was good and staff was very friendly Read moreGenuine Hotels.com guest review
"Trip to World Congress Center"
Close to objective. Older building but clean. Usual motel carbohydrate breakfast. Nearby good restaurant.Genuine Hotels.com guest review
We will be bk..Genuine Hotels.com guest review
Had a great time in Atlanta. The hotel staff was very kind to us. The rooms we got could use some updates, and could have some fixing up. Some of the wall outlets didn't work. We all slept good and it was quiet. The breakfast was awesome in the morning. Overall we all had a great time. Plan to go back again in the futureGenuine Hotels.com guest review
"Nice for the money"
For the money it was a nice hotel. The restaurant was great.Genuine Hotels.com guest review
"Acceptable but dimly lit"
Hotel was acceptable, however, staff was not attentive enough. Hallways dimly lit! Parking area needed to be more secure and accessibleGenuine Expedia guest review
"Room was clean"
The beds are so old, they sink down in the middle.old spring mattress.the showers took too long to figure out to get the top shower to turn on.pull down on the spout, to turn shower on.very small room.no view outside window.Genuine Expedia guest review
I didnt have any issuesGenuine Hotels.com guest review
Great hotel and close to all the nearby attractions. Only problem was there were only 4 channels available to watch on the televisionGenuine Hotels.com guest review
"Dirty & Poor Customer Service"
Our room was not clean, there were ants in the bathroom and on the counter. Trash was not taken out and only one trash can in the bathroom. Clean hand towels and washcloths were not left at any time. We tried to file a complaint but no one was available to take our comments. When I called the next day, customer service was not helpful and very argu […] mentative. Read moreGenuine Hotels.com guest review
I was able to make the reservation with Expedia and have it paid for before our stay.Genuine Expedia guest review
Satisfactory for middle of the road accommodation within the city proper. Definitely worth the money. Not perfect, but not over priced.Genuine Expedia guest review
"Better than rent-by-the-hour, but not much"
To be fair, I do think the sheets were clean, but pretty much nothing else is. The place has not been updated in 75 years. Counters are missing trop. Sink drains rusted through. Definitely one of those places where you're afraid to sit in the furniture or take your shoes off. Not to mention the domestic arguments and yelling all night long of other […] guests. Read moreGenuine Expedia guest review
"It's the trap"
Hotel was no good, it's really an apartment complex or something in a not so great neighborhood. Its too expensive for the quality of the hotel, not worth it at all! Don't do it!Genuine Hotels.com guest review
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