All hotels in Duncanville, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here800 N Main St, Duncanville, TX, 75116, United States of America, ‏‎855-239-9477
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4.2 / 5Excellent

Score breakdown (from 126 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Place to stay. Very convenient to Trader's Village.
Genuine Hotels.com guest review
1 night trip Mar 20, 2015
F Alexander
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place to stay
Genuine Hotels.com guest review
2 night trip Mar 20, 2015
A Traveler
US
3.0 / 5Good
"good for a solo getaway"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Children ran up and down the hallway for the earlier part of the night but overall a good experience.
Genuine Hotels.com guest review
1 night trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value, clean, friendly and comfortable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice, clean hotel, staff very friendly! Excellent breakfast served as well. Beware, this breakfast does not come complimentary with your stay, but it is worth it just the same. Room very clean and comfortable. I will seek this hotel again next time we stay in Duncanville.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
JOHN
US
5.0 / 5Outstanding
"Great Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent stay!! Clean, well-maintained, & outstanding service!!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Glen
US
5.0 / 5Outstanding
"Great night stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was really nice and clean. Only problem was it was too far from the stadium but friendly staff and being right off of the freeway was a plus. Price was great for such a awesome stay. I would stay here again!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
AMELIA
US
4.0 / 5Excellent
"HONEST Folks!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was there for a wake/memorial service, everything was fine. The next morning after I left and was almost home(OKC) I realized I had left a couple of valuables in the room and immediately called the hotel and talk to the desk clerk who went straight to the room which had not been cleaned yet and retrieved my items! I was so grateful for the honesty!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you so much for taking the time to respond regarding you're stay with us! I'm delighted we were able to get your items back to you in a timely fashion.. We hope to see you again soon!
1 night trip with friends Feb 13, 2015
Robert
US
5.0 / 5Outstanding
"AMAZING!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I only stayed for one night, but I was very pleased. I had heard that Duncanville wasn't a in a good part of Dallas, so I splurged on the Hilton name. I was weary because there weren't many people there, but I had the best experience in this hotel!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
WOW!!! Thank you so much for the great feed back!! We look forward to welcoming you back in the future!!!
1 night business trip Jan 16, 2015
Carson
US
5.0 / 5Outstanding
"Great location, easy to get to. Very clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly staff. Nice grill serving breakfast, lunch, and dinner.
Genuine Expedia guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you very much for your kind comments, I'm delighted we were able to make your stay enjoyable!
Other trip Jan 5, 2015
RJ
US
4.0 / 5Excellent
"Nice hotel, hard beds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice service, convenient restaurant and room service with full bar and lounge , coffee,lemon water and cookies 24/7. Mattress on the room was hard , no movies on demand
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you very much for your kind comments, I'm delighted we were able to make your stay enjoyable! In regards to the beds, were you familiar with the "Choose your Snooze" bedding we offer? There is a dial on the side of all of our beds that allow you to change the comfort of your bed. I do apologize however that your nights rest was not satisfying.
2 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Coffee and tea are always available in the lobby. At night they put out the oak cookies in the lobby so you could have it with coffee or tea or hot cocoa. Will definitely return.
Genuine Expedia guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you very much for your kind comments, I'm delighted we were able to make your stay enjoyable! And we look forward to welcoming you back!
Other trip Dec 25, 2014
Quinh
US
3.0 / 5Good
"so so"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
The laundry machines were out of order and the hot tub was stone cold.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you for taking the time to respond to the Expedia survey. I do apologize that the laundry facility was out due to a machine being out of service, but I'm happy to report we've put a new one in and it's up and running. The hot is also back up in service, I do apologize for that as well.
2 night family trip Nov 25, 2014
Sharon
US
5.0 / 5Outstanding
"Great Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We really enjoyed our stay here!! The whirlpool tub was great and the room was very spacious and clean!!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you very much for your kind comments, I'm delighted we were able to make your stay enjoyable!
1 night romance trip Nov 5, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and clean but lacking in service quality"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, comfortable, and very professional. The front desk attendant was nowhere to be found at night though.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you for your kind survey!!! In regards to my night desk person, I appreciate you bringing it to my attention so I can look in to it!
2 night business trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
"better than a courtyard or express."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
I travel a great deal for business. I found the fact that the hotel offered dinner, drinks and breakfast very convent. The was decent. The check inn and service was very good. The hotel was comfortable and was a businessmens hotel.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you so much for your kind survey of our hotel! We look forward to welcoming you back in the future.. Happy New Year!
3 night business trip Oct 14, 2014
Scott
US
4.0 / 5Excellent
"NICE"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
NICE AND COMFORTABLE
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you so much for the kind survey! We look forward to welcoming you back in the future!
1 night romance trip Oct 11, 2014
TONYA
US
5.0 / 5Outstanding
"Very Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience from check in to check out, hotel staff very friendly.
Genuine Expedia guest review
Other trip Oct 13, 2014
Callie
US
4.0 / 5Excellent
"Hotel-awesome, yet in da hood"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
My room was great!! However the beds are a bit stiff.. But i didnt mind.. My friends complained tho.. Hotel was beautiful and nice but the surrounding areas are a little scary to walk around at night..
Genuine Hotels.com guest review
2 night trip with friends Sep 27, 2014
John
US
4.0 / 5Excellent
"Business stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice comfortable stay. Had a quick business trip in the area and the Hilton Garden was clean, comfortable with a nice friendly staff. pretty much in the middle of nowhere, but easy access to the highway and many places to eat within a 5 minute drive.
Genuine Expedia guest review
Other trip Oct 2, 2014
Jeff
US
4.0 / 5Excellent
"Great hotel staff, VERY firm beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
We chose this hotel because it was in the middle of everything we wanted to do (about equal distance to Fair Park in Dallas and to the AT&T Stadium in Arlington). The hotel was very nice and the staff extremely friendly. Our air conditioner broke in our room and we were quickly moved to the room next door, and even comped our breakfast (which was delicious). However, the beds were so hard my back has hurt for days. There's a sign in the lobby that says you can change the softness and firmness on the beds, but even putting the bed on the softest setting felt like sleeping on a rock. Overall, it was a good experience -- I just wish the beds were more comfortable.
Genuine Hotels.com guest review
2 night trip with friends Sep 27, 2014
A Traveler
US
3.0 / 5Good
"Not what I paid for"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
My family and I were wanting a room with 2 queen or king size beds. I was having a hard time finding a hotel with these accommodations close to the Cowboys stadium. This one in Duncanville said it had a room with 2 queens so I booked it. Upon arrival the night before the game the front desk confirmed 2queens. It had full size beds instead. I did not say anything as I knew we wouldn't get another room that late. My husband is a big guy and I'm not little either and so I did NOT sleep well both nights! Also for as expensive as it was breakfast was not included. Disappointed with beds and breakfast but otherwise it's a nice place.
Genuine Expedia guest review
Other trip Sep 30, 2014
Heidi
US
4.0 / 5Excellent
"Clean, Nice service, Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
really helpful staff, nice location, plenty of places to eat. Breakfast might be a tab bit overpriced.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent customer service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was amazing, and the breakfast awesome, the room was ok - bed not so comfortable and the room smelled a little musty. We will stay there again however because of the value and the breakfast
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
kk
US
3.0 / 5Good
"Fair hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Blankets were terrible beds were very hard and there was no breakfast bar. It would cost us 10.77 per person to have breakfast. Nice looking facility but overall I was disappointed.
Genuine Expedia guest review
Other trip Aug 15, 2014
mike
US
4.0 / 5Excellent
"good hotel in a bad area"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Very nice hotel except it seemed out of place in a somewhat so so area. Kids were upset Cause for 3 days the pool was out of service. So that darkened the stay. Service was good except for one desk clerk who seemed snobbish like didn't want to help with anything. She was short and chubby. Rooms was very nice and spacious [suite]. Buffet and cooks waitresses were top notch.
Genuine Hotels.com guest review
2 night trip Aug 8, 2014
steve
US
5.0 / 5Outstanding
"Great night stay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The overall hotel was very nice and clean. The only issue we experienced was that the shower drain was clogged. Overall, a good night stay.
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Enjoyed my stay. Service was great. Would recommend.
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Emergency stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
With 100 degree temperatures outside my home AC went out. Having a one year old I couldn't stay there. The room was very spacious where he could walk around. The pool was crowded with kids so he didn't enjoy that much. But the staff and the room was great!! He slept the whole night, we had no problem. The Hilton saved the day :)
Genuine Expedia guest review
Other trip Jul 14, 2014
karen
US
5.0 / 5Outstanding
"Very Comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I checked in and staff very friendly and helpful. It was quick and explained where everything was and when breakfast would be served. Room nice and very clean. Only complaint was A/C was noisy. Other than that very peaceful.
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
Edwin
US
5.0 / 5Outstanding
"Awesome Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I stayed at this hotel when it opened in 2006. The condition is the same as when it opened, clean, modern and great friendly staff.
Genuine Hotels.com guest review
1 night business trip Jun 12, 2014
Richard D
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. The staff made me feel like a valuable guest.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
A Traveler
US
4.0 / 5Excellent
"review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
great stay. staff recommended an excellent steak house and put me in the right direction for everything I needed.
Genuine Hotels.com guest review
3 night business trip May 23, 2014
adam
US
5.0 / 5Outstanding
"Great friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Definitely will return!
Genuine Hotels.com guest review
1 night trip May 17, 2014
Calichik23
US
5.0 / 5Outstanding
"All good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We liked everything about our stay
Genuine Hotels.com guest review
1 night trip May 10, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was nice. Hotel restaurant was nice but the food was pricey and undercooked. Location seemed nice at first but there were no decent restaurants around.
Genuine Expedia guest review
Other trip Apr 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel - very clean and great friendly staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived late and the kitchen/dining area was closed, but the staff went out of their way to make us a sandwich so we wouldn't go to bed hungry. Very accommodating and willing to help/answer questions. I was very impressed and if I ever have to go back to Duncanville, would absolutely stay here again. Another plus, the lobby was very cute and coffee shop like. Good hangout/place to catch up on emails and have a coffee. The gym facility was very nice (small, but nice). I didn't get a chance to use the pool or hot tub but was very happy there was one available. Overall, this truly was a wonderful experience.
Genuine Expedia guest review
Other trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We found the hotel very nice; however we were taken back by having to pay for a breakfast that was offered for free (built into the price of the room) at all of the other hotels that we stayed at. It would have been nice to have offered the breakfast at a discount ($5.00 instead of $10) to customers staying at the hotel (billing to the room) and full price to those not staying.
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
"not to far from anything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
I stayed for work had to hit a few places south of FW and it was centrally located. However the surrounding neighborhood was a little suspect.
Genuine Hotels.com guest review
2 night business trip Apr 4, 2014
Steve
US
5.0 / 5Outstanding
"erfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a verygood experience
Genuine Hotels.com guest review
3 night trip with friends Apr 5, 2014
mariopena
US
3.0 / 5Good
"Horrible beds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
Horrible bed................. ....,. ....................
Genuine Expedia guest review
Other trip Mar 23, 2014
Kathy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
breakfast wasn't all that great, eggs rubbery and gravy was bland.
Genuine Hotels.com guest review
5 night business trip Feb 16, 2014
A Traveler
US
3.0 / 5Good
"An overnight stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This was our second time staying at this hotel. It is located closely to family in the area.
Genuine Expedia guest review
Other trip Feb 16, 2014
A Traveler
US
3.0 / 5Good
"Not Hilton Quality"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Just expected much better.
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel child friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff is great. Our room was brand new. We were the first to stay in it. The only bad thing is if you forget your toiletries like I did (toothpaste) they do not have complimentary so I had to go to the store and buy it
Genuine Expedia guest review
Other trip Nov 30, 2013
fran
US
5.0 / 5Outstanding
"One night business trip stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was really easy to find, which is always a 5 star in my book. Close to Dallas city limits (5 miles) but out of the way if all the crazy traffic. Rooms were clean and hotel was well maintained. Staff was friendly and breakfast (for purchase) was wonderful. Will definitely stay again when in DFW area.
Genuine Hotels.com guest review
1 night business trip Nov 8, 2013
Milena
US
4.0 / 5Excellent
"Pictured"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was nice but it was not as pictured.
Genuine Expedia guest review
Other trip Nov 9, 2013
A Traveler
US
4.0 / 5Excellent
"Good for a quick day-stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrival and check-in were fine. Room was excellent, as expected. Notice was given of TV hookup malfunctioning throughout the hotel. Staff were courteous.
Genuine Expedia guest review
Other trip Oct 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel easy access"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice staff, rooms looked good, one little problem with a/c but were there in mins to fix
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Comfortable rest stop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
No hot water in first room but swapped to new room and all was fine
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
Steve
US
5.0 / 5Outstanding
"Close to gym for tournament"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The entire staff was very friendly and very accommodating to our group. The rooms were very clean and the beds were very comfortable.
Genuine Hotels.com guest review
2 night trip Aug 15, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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