All hotels in Duncanville, Texas, United States of America
1 room, 2 adults
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800 N Main St, Duncanville, TX, 75116, United States of America, ‏‎855-239-9477
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 164 reviews)

  • Amenities
    Great amenities
  • Service
    Fantastic service
  • Location
    Great location
  • Value
    Poor value for money
  • Comfort
    Uncomfortable
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2.0 / 5Fair
"disappointed customer"
I was a little disappointed in this hotel. I mean the rooms need to be updated furniture is old. I thought a Hilton was a top of line motel. Wasn't nothing special about this room. Could have stayed at a motel 6 for a cheaper price. And probably got the same service as this Hilton. I will not be booking this hotel again.
Genuine Hotels.com guest review
1 night trip with friends Jan 30, 2016
charla
US
5.0 / 5Outstanding
"Goodtime"
I had a good time at this hotel !
Genuine Hotels.com guest review
2 night family trip Jan 29, 2016
Playfyl50
US
5.0 / 5Outstanding
It was very nice
Genuine Hotels.com guest review
3 night family trip Jan 22, 2016
Betty
US
5.0 / 5Outstanding
"Well Rested!"
It was a great weekend get away, very relaxing.
Genuine Hotels.com guest review
2 night romance trip Jan 8, 2016
A Traveler
US
5.0 / 5Outstanding
"Great stay"
I was happy it smelled good. No pets allowed I'm scared of pets. Comfortable.
Genuine Hotels.com guest review
1 night business trip Jan 6, 2016
A Traveler
US
5.0 / 5Outstanding
"anniversary trip"
it was good
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2015
Lola
US
4.0 / 5Excellent
"2 day stay at the Hilton"
The rooms were a bit smaller than we expected and there was traffic noise, more than usual. The employees were extremely friendly and went out of their way to greet you or make conversation. Even this Saturday morning the man cleaning the parking lot walked over to ask how things were going.
Genuine Hotels.com guest review
2 night family trip Dec 17, 2015
A Traveler
US
5.0 / 5Outstanding
Staff was friendly and helpful. Building was eye catching and beautiful. Rooms were spacious and comfortable. Breakfast was surprisingly a real breakfast with eggs, sausage, bacon and pancakes. Not just bagels or cereal. Great stay!
Genuine Hotels.com guest review
1 night business trip Dec 12, 2015
A Traveler
US
2.0 / 5Fair
"Not impressed"
I was not impressed with this hotel. Rooms were very small and we found black hairs all over the beds. Since it is a Hilton I expected a much nicer stay but I was wrong.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
A Traveler
US
1.0 / 5Poor
I will not be staying in a Garden inn again. The people were great but that was all.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2015
Not Provided
US
5.0 / 5Outstanding
"Cowboys Game"
Friendly staff. Clean hotel.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2015
Not Provided
US
5.0 / 5Outstanding
it was good.
Genuine Hotels.com guest review
1 night family trip Oct 11, 2015
David
US
3.0 / 5Good
"Love/Hate Relationship"
I have a love/hate relationship with this hotel. The folks that work there are really good. Service is good. Check in was good, bar/restaurant/breakfast staff was above average. Food served is pretty good, not 5 star, but it was better than leaving the property to eat out. Prices are typical for a hotel, a little high, but not outrageous. My problem was with the room. It needs to be refurbished. The carpet was worn out, really worn out. The room thermostat was hanging out of the wall, not secure. However, the room was absolutely clean. Bathroom was clean, no mold, mildew, ete. The bed was comfortable. We didn't turn on the TV. Internet service is excellent. We were able to watch Netflix on our tablet without any issues. It's included in the price of the room. Will I stay again, yes. I could easily raise this hotel to a 4 or 5 star if the rooms were refurbished. Bottom line, don't be afraid to book this hotel, just understand what you are getting.
Genuine Hotels.com guest review
1 night family trip Sep 30, 2015
William
US
3.0 / 5Good
"Nice place. Bad service!"
The room was nice but the service was awful. They wouldn't take my corporate card and only did after I threatened to call their corporate. The manager was rude. Never staying there again.
Genuine Hotels.com guest review
1 night business trip Sep 19, 2015
Manuel
US
3.0 / 5Good
Well when I got there I was I was standing in front of a couple and the lady at the front desk asked them did they want any water because it was complimentary... She didn't offer me any! And that night my ac had a burning smell off and on maintaince came up and said it was ok maybe just a belt or something but I had to deal with that all night.. Everything else was ok
Genuine Hotels.com guest review
1 night trip Sep 12, 2015
CARLOS
US
5.0 / 5Outstanding
"Everything great!"
Very clean, modern furnishings, friendly staff, good breakfast, comfortable bed, flat screen TV - good picture, fridge and microwave, location right off highway, good central location with easy access in/out. Recommended!!
Genuine Hotels.com guest review
1 night family trip Sep 11, 2015
j kevin
US
5.0 / 5Outstanding
"best hotel in Duncanville TX"
Comfortable hotel. Good rate for the quality
Genuine Hotels.com guest review
2 night business trip Aug 30, 2015
A Traveler
US
2.0 / 5Fair
"Duncanville"
The hotel is ok...Our room smelled like old cigarette smoke, even though it is a smoke free room. When I arrived for check in, there were 3 people at the front desk, only one person was helping someone. It took a good 10 minutes before I was acknowledged. Duncanville is a pit...nasty nasty nasty. The restaurants are dirty, everything is dirty about this town. I didn't feel very safe there. I am glad I was only there one night. The only reason we had to stay in this area was due to all hotels being sold out in Arlington. Hopefully I will never have to stay there again.
Genuine Hotels.com guest review
1 night business trip Aug 7, 2015
Misty
US
5.0 / 5Outstanding
"Dallas Baptist University Graduation"
Outstanding service, great food and really close to the Dallas Baptist University campus
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
Bruce
US
5.0 / 5Outstanding
"It was close to my friends house."
Everyone that worked there was very friendly and professional.
Genuine Expedia guest review
Other trip Jul 21, 2015
Derek
US
3.0 / 5Good
"No water!!"
Good hotel, everything was going fine, until I tried to run the shower. Had water to the sink, but not the shower head. Made several attempts. No go! Used sink to wash up and then left. Had to be somewhere else that morning. Otherwise a good stay.
Genuine Hotels.com guest review
1 night business trip Jul 11, 2015
Paul
US
2.0 / 5Fair
"Disappointed with our stay"
We were disappointed with the cleanliness of our room and getting fresh towels. We stayed 4 nights at this Hotel. The first day, we go in late and our room had not been cleaned. Trash was not removed and our towels were not replaced. We had to call the Front desk several times before they sent someone with clean towels. The next day the same occurred and again our room was not clean. We thought this was a top rate hotel but the service was terrible. Please note: The front desk staff was very accommodating when we checked in.
Genuine Expedia guest review
Other trip Jul 13, 2015
ELP Travelers
US
5.0 / 5Outstanding
"Very nice"
The experience was amazing. I loved the view and the overall hotel stay. I'm from Mississippi so it was exciting to for to b n Texas.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
4.0 / 5Excellent
Nice, clean room and friendly staff.
Genuine Hotels.com guest review
2 night business trip Jun 24, 2015
Toni
US
5.0 / 5Outstanding
"On our way to FL"
Hotel is beautiful, staff was friendly and neighborhood was nice.
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Melissa
US
4.0 / 5Excellent
"Baseball Travel"
In town for my son's baseball tournament. Hotel seemed dated. Soft spots in second floor hallway. Elevator acted as if it would give out any second. Room smelled a tad dingy, but was clean. I would stay again just because of ease of location in proximity to fields we played on. Staff were friendly.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Aimee
US
5.0 / 5Outstanding
"Nice!"
a Business trip in a good Hotel always a pleasure.
Genuine Hotels.com guest review
1 night business trip May 16, 2015
Rita M
US
5.0 / 5Outstanding
"Book your hotel now with hotels.com!"
This hotel was at a convenient location for us, we needed to be close to restaurants and the church we were visiting. I do recommend this hotel and recommend you book it early through hotels.com they offer discounts. We enjoyed our stay and will book it again in the future!
Genuine Hotels.com guest review
2 night family trip Jun 6, 2015
Millie
US
4.0 / 5Excellent
"Duncanville, TX"
The hotel staff was friendly and helpful. The room was better than expected! The only drawback was the bathroom. It was a bit dated and small. Otherwise, the room experience was good. It was clean and comfortable.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
Dolph
US
4.0 / 5Excellent
"Texas visit"
Hotel was a bit crowded due to basketball tournaments.
Genuine Expedia guest review
Other trip Jun 1, 2015
Sandra
US
5.0 / 5Outstanding
"Mr."
I was really pleased with the friendliness of the staff and the great condition of the hotel overall!
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great overnight"
Really like this place. Coffee keurig nice amenity. Desk staff wonderful (Aaron) rooms are quiet, nice. Everything in fitness room works, which isn't always the case in other hotels we've stayed with.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
Janet
US
4.0 / 5Excellent
"Nice hotel"
Nice and friendly staff the room was clean. The bed was too soft
Genuine Expedia guest review
Other trip May 19, 2015
A Traveler
US
2.0 / 5Fair
"Ok"
Ac was not cool at all . Was very uncomfortable.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
Diana
US
5.0 / 5Outstanding
"Great weekend"
It was a great kids slumber party
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
Angela
US
4.0 / 5Excellent
"Typical Good Hilton Hotel"
Nice hotel with great service. The morning breakfast was outstanding and the wait and kitchen staff were very helpful. I will stay there again.
Genuine Hotels.com guest review
3 night family trip May 2, 2015
John
US
3.0 / 5Good
"Bed Bugs"
Bed wasn't comfortable and we where bite by something
Genuine Hotels.com guest review
1 night business trip May 2, 2015
Renika
US
5.0 / 5Outstanding
"Awesome. .!!!"
The front desk staff was friendly and helpful... The rooms r excellent. . Thank u for everything. ..
Genuine Expedia guest review
Other trip Mar 27, 2015
Belen
US
2.0 / 5Fair
"expensive no hotwater"
bed was too firm, clean but dated hotel, no water in the morning...luke warm at best.
Genuine Expedia guest review
Other trip Mar 26, 2015
Big A
US
5.0 / 5Outstanding
it was good i love the people that work there thet were nice and
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
Hotel had snacks and coffee upon arrival, it was a nice touch. They did have a wedding and a ball going on so the music was a little distracting being I was on the 2nd floor. Overall good.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
"Great Place"
Great Place to stay. Very convenient to Trader's Village.
Genuine Hotels.com guest review
1 night trip Mar 20, 2015
F Alexander
US
5.0 / 5Outstanding
"wonderful"
great place to stay
Genuine Hotels.com guest review
2 night trip Mar 20, 2015
A Traveler
US
3.0 / 5Good
"good for a solo getaway"
Children ran up and down the hallway for the earlier part of the night but overall a good experience.
Genuine Hotels.com guest review
1 night trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value, clean, friendly and comfortable!"
Nice, clean hotel, staff very friendly! Excellent breakfast served as well. Beware, this breakfast does not come complimentary with your stay, but it is worth it just the same. Room very clean and comfortable. I will seek this hotel again next time we stay in Duncanville.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
JOHN
US
1.0 / 5Poor
"horrible"
Horrible hotel , and beds are not comftorable. Front desk is taking money from people's cards without permission. they are extreme rude .
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!!"
Excellent stay!! Clean, well-maintained, & outstanding service!!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Glen
US
5.0 / 5Outstanding
"Great night stay!"
Hotel was really nice and clean. Only problem was it was too far from the stadium but friendly staff and being right off of the freeway was a plus. Price was great for such a awesome stay. I would stay here again!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
AMELIA
US
4.0 / 5Excellent
"HONEST Folks!!"
Was there for a wake/memorial service, everything was fine. The next morning after I left and was almost home(OKC) I realized I had left a couple of valuables in the room and immediately called the hotel and talk to the desk clerk who went straight to the room which had not been cleaned yet and retrieved my items! I was so grateful for the honesty!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas/Duncanville
Thank you so much for taking the time to respond regarding you're stay with us! I'm delighted we were able to get your items back to you in a timely fashion.. We hope to see you again soon!
1 night trip with friends Feb 13, 2015
Robert
US
4.0 / 5Excellent
"Friendly staff"
Clean and nice decor. Bed a little uncomfy and neighbors's music from 10 pm- 2 am a bit disruptive for sleep, but that's not your fault. Would have enjoyed a coca cola vending machine on my floor.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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