Renaissance Chicago O'Hare Suites Hotel - Chicago 41.98107, -87.83906

My extended family had not met my 6 or 7 year old, and the teens were tots when they last saw them so it was time for a visit. Through in the fact that we wanted to see some snow before Christmas and a trip to Chicago made sense. The hotel was great, we had a Suite with a bedroom and there was a pull out couch in the living room. Breakfast was included in the price and it was excellent...and saves a bunch when there are 6 of us. The location was excellent for us as we had to visit family in the suburbs as well as the city. There are two negatives I will point out. First, the pull out couch was horrible (most are) but kids didnt seem to mind. Second, the kitchenette area is really more like a small fridge, coffee maker and a sink. Do not think this is a full kitchen liks some extended stay hotels offer..it is NOT. They have a pool and hot tub, and after the kids played in the snow all day, they loved warming up in the hot tub. We had an excellent time in Chicago, and we would definitely stay at this hotel again.

The hotel was great. Only problem was location because you are not in the heart of Chicago but the train station is a stone throw away... takes about 20-30 minutes to get into the city; is also on the Blue Line, 1 of only 2 train lines that runs all night. Very close to the Chicago O'Hare Airport.

Safe in room did not work. Antiquated TV's WIFI in the lobby only. Very small bedroom. Great bathroom and walk-in shower!

The Hotel is very well-maintained and has great amenities. Staff is very friendly and goes to great lengths to help you. The ambience of the hotel is beautiful. Only cons I can think of are: 1. They charge for internet in your room and in the business center. 2. There is no wireless in the room 3. The breakfast is very expensive. Overall, I would say I was happy with my stay and come back and stay here (if don't need my laptop & internet).

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This is a very nice hotel, but the $20 per night parking charge was an unpleasant surprise!

Parking is an additional and nontrivial fee. There is no way to avoid it if you have your own car.

Very nice place. Huge room, with great view of Chicago skyline in distance. Convenient (500ft) to Cumberland Chicago Transit Line. Downtown in twenty minutes. Great breakfast buffet. Secure parking for 20 bucks. Would stay there again.

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This us my families 3rd time staying at this hotel. This hotel is a few years old but it's looks like it was just built the day before we got there (I mean it in a very good way). The hotels and the rooms look extravagant and looks like the rooms are worth $200. One MAJOR THING to look out for is the extra parking fee. The parking fee consist of $15 for day time parking PER DAY, and the night time parking is $20 PER NIGHT. The breakfast here is really delicious and its a buffet style. Your meal can be costumed ordered by the chefs. The breakfast price is $12 per person. If you reserve a room that says children eat free it mean children 7 and under eat free. If you buy the room with the stay for breakfast, the meal comes free (one key thing about the breakfast is that if you reserved the room for 4 people only 4 people can eat under that room number) Make sure you bring tipping money for the chefs. This hotel even has a mini starbucks inside it but it closes around 6 so if you want it get there early

Hotel: Renaissance Chicago O'Hare Suites Hotel is an awesome hotel. The rooms are very nice and clean. It was very convenient to drive into the city or take a train. The lobby area and restaurant are very nice also and there is a Starbucks right in the hotel.

My husband and I went to Chicago for the weekend for a 50th anniversary party of a family member. Too much family was coming in so we decided to stay at a hotel so things would be lees crowded. What a great choice!!! The hotel was beautiful, clean, comfortable, and the staff and food was great. We would definately stay there again:)

It was excellent for comfort on beds. WE were catching a early morning flight and was close to airport. Very nice room and large space and great beds. Was an excellent value.

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Everything was above expectation. The rooms are beautiful and the staff friendly and very willing to help. It's the perfect place to stay unless you are looking for a little night life. My friends and I came back to the hotel after the P!nk concert intending to take full advantage of the r bar. But low and behold...it was closed at 11:30pm on a Saturday night although it's hours are till 1:00 am. There is nothing else in walking distance so unfortunately....we were stuck in the room.

Outstanding service. Everybody are excellent including Shutter Drivers.

Wonderful clean hotel. Staff very helpfull and great. Great Experience and definitely a good location. Love the earth tones of the room and the lovely bathroom the biggest I have ever experience in a Hotel. Good Job and keep on smiling. The best weekend in a long time.

I have stayed at a few hotel in Chicago/Chicago area. Very nice hotel. The $20 parking was nuts but I have found other hotels were the price of parking was more. It's worth the money.

This hotel was close to the highway and O'Hare. We were able to zoom about easily. Bed was really comfy and everything was very modern. Really liked this hotel.

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Very comfortable, parking is $20/night though the price is very good compared to comparable hotels downtown, close to grocery etc.. Comfortable rooms, great for family trips (living area in sweets and separate bedroom). Bathroom/showers very nice. Room service was great as well. While convenient to airport, the only negative is the location (15-20 min drive to anything fun without traffic)..depends on your priority.

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very nice room layout.

Overall, I was disappointed with my family's stay at this hotel. The staff was great, cheerful and helpful, and I have complaints about that aspect. But the size of the room, classified as a suite, was disappointing and one of the smallest I've experienced when it comes to suites. It meets the technical definition, but with a family of 5 and the acceptance of the fact that I'm going to pay a bit more for a 'suite', I was disappointed. Also, on two of the three nights when my family wanted to use the pool, it was either closed for cleaning for a day and a half, or closed early because someone had a stomach accident that no one seemed to observe or find evidence of. The room safe didn't work and the shower leaked water causing a puddle of water n the middle of the bathroom causing us to have to utilize a towel next to the tub to absorb the water. I honestly would never return to this hotel. The staff was responsive in efforts to assist, but eventually you became tired of constantly complaining.

For the price, the hotel was nice. However, the pool was down, this was never mentioned on any website. Would have been nice to know.

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Parking should be free. And hotel with 4 stars should have free internet access - this doesnt have it :/

The service was outstanding! It was my family including my sister and her daughter, my wife and my daughter and my 6 month old son. When we first arrived the initial room they put us in, while listed as a suite, did not actually have a sperate room with a door you could close. we called their service team and expressed our concerns and they immediately moved us to a room with a door. Staying in a suite with 4 other woman, all with long hair, meant needing more shampoo and conditioner. The staff also was awesome and provided plenty of shampoo, soap, conditioner and towels after a very simple phone call. We had purchased the option to stay and eat breakfast and the entire staff at their resturaunt was extremely friendly, polite and helpful. With 3 kids in tow, they provided us chairs, children friendly cups and the staff even provided crayons and a placemat for them to draw on. Finally the pool was nice and clean and they even showed movies on both friday and saturday night that appealed to all ages.

It's a nice, clean, friendly hotel, but there were some things I was not expecting. I booked 2 beds and only received 1. There was a pull-out couch though. I said I had a family of 6 and there was only 2 towels in there. I entered the ages of my 4 kids, ages 6 and under, but there was only a shower with no bath. I was not aware I would have to pay $20.00 for parking either. The plus side, everyone was nice and friendly. The hotel was clean and comfortable, and there were lots of nice soft pillows present.

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Liked the hotel. Professional clientelle, modern rooms and feel. Came in on a Saturday night and traffic was very bad getting across Chicago and out to the O'Hare area. Parking is $20/day, must get ticket validated each time you leave hotel. Garage connects to hotel, but only at lobby level.

We were all impressed with the size and lay out of the room for the money that we paid. The only thing that left us a little disappointed was there was no microwave in the room.

The hotel was easy to find. It had a room with a king-sized bed and a separate room with a fold-out sofa, refrigerator, and a desk. TVs in each room. Each room connects to the bathroom by a separate door.Nice set-up and great price.

The only issue we had was that this site said two bed with a pull out, and the hotel said that the site only puts a room, not the request, so although the site said two beds plus pull out we ended up with one bed, and a pull out for 4 adults and 2 kids, but the hotel gave us two cribs and parking for no charge to compensate. The friendly staff gave our kids free snacks one night, and when the tile broke in our bathroom the staff was there to fix it promptly. Pricey breakfast incuded what most hotels give as their free continental. We loved the helpful and friendly staff!!!

We were originally assigned to a room with one bed for two adults and two children. When we entered our room, there was a used soap on the sink and someones sandals in our closet and a toy dinosaur under the bed. That was a huge turn off. The facilities were nice and the breakfasts were excellent. Restaurant staff was outstanding. Located within walking distance to train station. This was a plus.

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I was only in town for a day, but the little money spent for the room was amazing. I did not expect so much room so to speak for the price I paid. The rooms are very spacious and the bed was just....AMAZING. I throughly enjoyed my stay there. If I had to say anything negative it would be that the shower water pressure was a little to low for my personal taste, and I wasn't expecting to day $20 for parking. However this is small compared to the wonderful and peaceful atmosphere that I received at the hotel. All in all it was a wonderful stay and I will surely be back.

I booked this room witch was suppose to be with 2 beds and it wasn't. It was 1 queen bed and a sofa bed. We were OK with it, after all the room was pleasant and I didn't wanted to argue with anybody about an extra bed.

Extremely nice hotel for the price. Great service and EXCELLENT location. very short walk to the Blueline which runs 24 hours a day down to the loop. The rooms were very clean and the concierge was very helpful. This hotel will be my first choice when visiting chicago next time.

Nice hotel. Super convenient for walking to the train. I booked a double and called to confirm but was told only singles available. I asked again at check-in and still no singles. We had to utilize the pullout couch.

Customer Service needs improvment.

Great location, Very nice rooms, no bath, but nice showers!

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It was a great place to stay...my only disappointment is that we requested two double beds...and were put in a room with one king....I understand...but that should be noted before hand. IT was quiet...clean...great price....VERY near to the L....it was GREAT!

The Renaissance Hotel was a quiet, and comfortable hotel with great costumer service and outstanding housekeeping. Thank, LAS

no complaints.

I took a group to Chicago and this hotel was very convenient to the airport and offered a free shuttle back and forth. You can walk across the street to get on the tram to the downtown chicago area. This hotel was amazing. Very big and spacious apartment/suite like rooms, with separate bedrooms and living areas and huge bathrooms! One of the best hotels I've ever been in. There are restaurants and bars in the hotel, and the breakfast buffet was awesome. Highly recommended!