Reviewed by a Hotels.com guest on Feb 28, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Excellent Service"
The hotel was beautiful inside and very comfortable. All the staff were very helpful and willing to do anything to make your stay enjoyable. Would definitely stay there again.Genuine Hotels.com guest review
Hotel facilities & room were 1st rate BUT extra $XX per night for parking should be disclosed or included in room rate.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fine hotel for travelers"
good food. comfortable. clean. great facilities. love the shower and bathroom.Genuine Expedia guest review
Renaissance Hotel surely made me feel relaxed and comfortable.Genuine Hotels.com guest review
"The "New Executive West""
The hotel served as a check in point for a national test. Served well.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Stay"
Trenendous room for the price! The room much better than expected, and we expected great!Genuine Hotels.com guest review
"nice place too stay for the weekend"
Booked this room on hotels.com for a very reasonable rate. The beds were comfortable and the room was very nice.Two LCD TV'S with a fudge and separate living room space was what I needed. If you are staying for the weekend don't pay for parking at all. The hotel shares the business complex with two companies that are actually closed on the weekends […] so you can park for free and they will not tow your car. Hotel parking charges $22 a night so save that money. Great stay also had no issues with noises. Highly recommend this place. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great deal"
Would do again. Older hotel, but great service and glad I choose to include breakfast!Genuine Hotels.com guest review
your pillows are very uncomfortable thus making for a very unrestful sleep.Genuine Hotels.com guest review
"Wedding Day Hotel"
I stayed at this hotel the night before my wedding and my wedding night and was very pleased. I got a free upgrade to a suite and was able to eat free snacks in their executive lounge. This hotel redid their lobby recently and it is absolutely stunning, I took all of my pre-church wedding pictures in the lobby. The pool is a nice size and the workout […] room is well kept. They have free shuttle to the airport if needed. Read moreGenuine Expedia guest review
Was not happy with extra charges! Wifi was extra and parking was extraGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful hotel"
This was a very comfortable hotel, very clean and everything like-new. The staff was great. We ended up eating almost all of our meals in the hotel restaurant (well, one night we ordered room service - even better) because it was so convenient and the food was so tasty. Excellent selection, for about the price of a nice restaurant off-site. Very nice […] place to stay. It was right next to the expressway, but we didn't hear any highway noise at all. We found it for a good price online, but we did have to pay for parking ($24/day) and internet ($12.95). We had done extensive looking online, and it's nearly impossible to find either of those for free in the Chicago area. Would recommend this hotel! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"don't forget to mention parking is $24 a day..."
The Cleaning people should not touch the thermostat they should not make the room an icebox meaning the thermostat was put on the coldest setting... DO YOU KNOW HOW COLD AND UNCOMFORTABLE THAT IS !!! and they did not offer to make it right... (no heat in room) and they should not touch my toothbrush... a warm bottle of water sitting in the room, with […] a $4 price tag, SERIOUSLY ??? We grab breakfast there one morning... 3 small pancakes $15 !!! I could of went down the road and got them at McDonalds a lot cheaper, and they would of been of better qualitly... sound proof rooms, but you still here every single plane landing... (annoying, and loud) sure felt liked I got robbed after my stay here !!! Read moreGenuine Expedia guest review
"Nice hotel, but watch the extra charges!"
Overall, I was very pleased with the hotel itself. The rooms were clean and comfortable and the staff was friendly and helpful. The pool, spa and fitness area were very nice. However, I was not happy about the $24 a night parking and the $9.95 a day internet charges! The parking should be included and I can get free WI-FI at McDonalds or almost any […] 2 star hotel! If you take a car and need internet access, you can find better deals. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to downtown"
We enjoyed our overnight stay, bed was very comfortable.Though room was clean, it could have used some maintenance.Genuine Hotels.com guest review
"Easy Alternative to downtown Hotels"
Easy on - easy off - decent trip into the city by car, even easier on the blueline train (block away). Hotel is nice facility - it's all good! Tip: Weekends don't bother paying the $$$ extra for parking - the business lot next door is perfectly available and they aren't going to tow your car.Genuine Hotels.com guest review
"Better than expected"
The property is well-maintained, the room was clean and comfortable, and the staff was exceptionally friendly and attentive. Definitely will stay here again.Genuine Hotels.com guest review
"Parking fee"
When fire alarm was ringing, some guy came soon and repaired soon. At that time, he appologized many times. But that's not his fault. This was very helpful and I felt comfortable. But Parking fee was too expensive. I was there for business trip. Stay fee was affordable but I felt Hotel was trying to collect fee by parking fee instead of stay fee. And […] thy charge WiFi fee. Totally nice, but I was disappinted with these two points. Read moreGenuine Expedia guest review
"Great hotel"
great room for the money...downtown this would have been 3x the money.Genuine Expedia guest review
Loved the hotel hated the parking fees,$24 a day in addition to the room charge!! Other than that the hotel and the room where beautiful!Genuine Hotels.com guest review
"Large Comfortable Business Hotel"
Comfortable hotel, quiet, with very comfortable bed. Fridge as part of the suite but no safe, which, was surprising. Very few freebies and all pricey. Hotel is very close to the Blue lines train into the city and trains are frequent. Area is an industrial park so there's nothing outside the hotel.Genuine Hotels.com guest review
"Guests' Stay"
We had guests stay at the hotel and they couldn't stop thanking us for such a fancy hotel and for superb comfort!Genuine Expedia guest review
This was a very nice hotel. We stayed before picking our daughter up at the airport. Very hard to locate things in the area, but overall a great experience. Very nice home, very quiet, very clean!Genuine Hotels.com guest review
"bad housekeeping"
when the housekeeper told us that he does not know how to change the linen,i asked the front desk for the manager then i was told that they cannot do it either!Genuine Expedia guest review
"Very Pleased"
Staff friendly and helpful, room clean and spacious! good location. Overall very pleased with our stay.Genuine Hotels.com guest review
"Too far away from downtown"
Its super close to the blue line, but still a 20 or 30 min ride to get to any of the attractions.Hotel was very clean but everything in the hotel was very expensive ( food and drinks). We found a dominiks super market across the bridge and a small diner called macs that is great for breakfast or lunch. So just walk over the blue line and save a bunch […] of time and money. The Dominick's also sells liquor and beer for pretty cheap. Read moreGenuine Hotels.com guest review
"Nice hotel but rip off"
Nice hotel, close to airport but they hit you up with so many extra charges. $24 a night to park, $13 a night for internet, and worst of all $1 per page to print black and white at the business center. Next time I'm staying across the streetGenuine Hotels.com guest review
"Great home base close to public transportation"
We were very happy with our stay. The staff was very helpful. We enjoyed the Skybar and quiet comfortable room. The breakfast buffet was good.Genuine Hotels.com guest review
"Nice hotel for the money"
Chose this hotel so we could swim when we checked in. For some unexplained to us reason they close the pool from 5-7 pm just as we were walking in with our 4 yr old grandchild who goes to bed at 7. HUGE disappointment! Also the hideabeds are the most uncomfortable beds I have ever slept in!!! Otherwise, a very nice hotel with pleasant service. EXCELLANT […] BREAKFAST! Read moreGenuine Expedia guest review
"Great hotel."
The hotel was clean and in a good location (near the train to downtown and ohare). The pool was open late, there was a starbucks inside, and the staff were excellent.Genuine Hotels.com guest review
"Good room service"
It was a very nice hotel. As the restaurant has no television, I ordered room service so I could watch the Olympics. The food was great and arrived hot.Genuine Hotels.com guest review
"Nice hotel for several nights."
Very nice hotel that was clean and spacious. The staff was friendly and attended to any requests very quickly. The location is very good. In a nice area and very easy to access from the highway. Very family friendly.Genuine Expedia guest review
"Your standard overpriced 5 star hotel"
Location is great, 1 min from metro station; free shuttle to and from O'Hare. A supermarket is within walking distance. The area seemed safe walking ~10:30 pm. The room was clean, the bed was comfortable. The staff were very helpful. They charge for internet connection, water, etc. The restaurant is nice but hugely overpriced. Has business center, swimming […] pool, room service, etc. Read moreGenuine Expedia guest review
The electric outlet on teh wall was not working and my phone did not charge overnight. I also paid for 2 double beds and got one and a pullout couch. Not the same thing.Genuine Hotels.com guest review
"Unacceptable sleeping accommodations"
We booked a room for three people and were given a room with one bed and a pullout couch which by no means is suitable for an adult to sleep. That couch has to be at least 20 years old and you can feel all the springs inside it. That was a huge disappointment, since this hotel is listed as a 4 star one (which it definitely is not). The lobby of the […] hotel is nice. If you plan on going to downtown Chicago often, it is a bit far from the hotel, it takes about 35 min by train. The train station is really close though. Read moreGenuine Expedia guest review
Was ok. Close to the blue line which was convenient. The rest was just business buildings and not attractive to walk around. You have to pay for everything in this hotel. Internet, breakfast (expensive), parking. Had to call twice to get bedding for the sofa bed. Would have been easier if this was already in the room.Genuine Hotels.com guest review
"Very good hotel for a family stay"
Beautiful rooms, very nice pool and gym. Comprehensive and delicious buffet breakfast included. A very reasonably priced "Children's Menu" for dinner. The only thing I did not like was the movie projected onto the wall in the pool area. When I bring my children to a pool, I want them to swim and get tired from exercising and having fun in the water. […] I do not want them to stand immobile in the pool, gazing at a barely visible movie on the wall, getting cold. This is a bad idea. Please show the movies someplace else! Read moreGenuine Expedia guest review
Had a very pleasant stayGenuine Hotels.com guest review
"not close but always nice"
The room was clean and comfortable. Shower was great. Swimming pool nice and not crowded in the morning hours. Breakfast was the only thing that was okay. Probably won't buy that next time.Genuine Hotels.com guest review
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