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The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

4.5 stars
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.6 / 5
  • We paid a good amount for our royal room which was swim-up beachfront walk out, but I'll…Feb 1, 2016
  • Upon check in they put me in a less than desirable room after paying $500 a night I did…Jan 23, 2016
See all 1,265 Hotels.com reviews
From 12,316 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $400
  • Junior Suite (Royal)
  • Royal Suite, 1 Bedroom, Oceanfront (Master)
  • Junior Suite, 1 King Bed, Oceanfront (Royal)
  • Royal Junior Suit Garden View (RJG)
  • Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out)
  • Presidential Suite, 1 King Bed, Private Pool (Royal)
  • Junior Suite, Ocean View (Royal)
  • Royal Suite, 1 Bedroom (Master)
  • Junior Suite, 2 Bedrooms, Garden View, Garden Area
  • ROYAL JUNIOR SUITES CENTRAL GARDEN VIEW (RJC)
  • Junior Suite, 1 King Bed (Royal Beachfront Walk-out)
  • Royal Suite, 2 Bedrooms, Garden View, Garden Area
  • Junior Suite, Ocean View (Royal Swim-up)
  • ROYAL JUNIOR SUITES CENTRAL GARDEN VIEW (RJC)

At a glance

Key facts

Hotel size

  • This hotel has 513 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
After booking, guests have access to online check-in, 48 hours prior to arrival.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Policies

Student groups on spring break are not allowed.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • 10 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Free pool cabanas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Health club
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Bartending
  • Language

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

The Royal Playa del Carmen All Inclusive Spa & Resort features SPAzul, a full-service spa offering hydrotherapy treatments, body scrubs and wraps, facial treatments, manicures and pedicures, massages, a boutique, and a sauna. The elegant facilities are divided into men’s and women’s areas, and individual lockers, robes and sandals are provided.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Aerobics on site
  • Free bicycles on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen’s small print

Policies

Student groups on spring break are not allowed.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

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