Residency Hotel - Fort - Mumbai - Mumbai

Location - it's in an excellent location located within 20 minutes walking from all the places you'd want to go to in the fort/colaba area: india gateway to india, CST station, Churchgate Station, Crawford Market, flora fountain, etc. The hotel is on a busy street (good) and near restaurants. Hotel - my room was very clean and the service was pretty […] good. The hotel clerks english is very good. The only thing I didn't like was that you have to pay for internet in your room. Overall - excellent hotel and I would definitely stay there again. Read more

Genuine Hotels.com guest review

The service and front desk staff were fantastic - they answered all of our questions and were very helpful with some trip planning. The condition of the hotel is another story. They really shouldn't be allowing guests to stay until they've finished construction. They claim that it's 10am-9pm, but we had to call at least 1 night when it was still going […] on well after 10:30pm - I think they just worked until a guest called to complain. There also weren't items that I assumed every hotel had - toiletries, extra toilet paper, a bath mat, tissues, and a clock. We were assured all of the linens were clean, although there were some stains and some were a dingy white - possibly they don't use bleach, but it was still a bit icky. Our air conditioning also turned off all of the time, and the staff had a hard time figuring out why, although they did send in extra help and remote controls. The stairway is also a little treacherous - the top step is too short for a human foot - I actually fell down the first few stairs and got a huge gash in my calf from a piece of equipment/machinery that has remained on the landing. After that (which was witnessed by staff), they added a Caution sign. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife and I stayed at the Residency Hotel in Colaba for 4 nights. The location is amazing, the service could not be better, and the breakfast is CHEAP! There was construction going on while we were there so I would suggest confirming that you DO NOT get put on a floor with construction. Other than that-great stay.

Genuine Hotels.com guest review

The location of the hotel is great - close to most all downtown Mumbai sights and business center. The room prices are definitely the reason to stay here - for business or tourism. There doesn't seem to be a restaurant at the hotel (other than a good breakfast) but good choice within walking distance. The rooms are clean but the bathroom fixtures show […] their age. The staff is very polite and very helpful. Overall, if you are used to Holiday Inn Express kind of stay then this hotel is perfect. Otherwise, there are five star hotels nearby with the room rates running at about 3X Read more

Genuine Expedia guest review

My fiance chose this hotel after seeing the reviews (3.9 out of 5). The location was fine. It is really close to downtown and many of the main attractions (India Gate; Taj Mahal Hotel; Flora Fountain, etc.) The staff was really nice, helpful and accomodating. The buffet breakfast was very good. However, there was some construction going on right next […] to our first room. Lots of dust everywhere, and at times, the elevator (or "lift") was out of commission. The first room had dirty, dungey pillows, plus the shower curtain was disgusting. Also, no toilet paper which is par for the course here. Sometimes you get toilet paper; sometimes you don't. The comforter had holes in it. We asked for a second room because of the dust but the second room was only a slight step up from the last. The morale of the story is if you are on a limited budget, you could do worse than this place. But, if you can spring for a couple of bucks more, then stay elsewhere. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed in several hotels in India, this was definitely very expensive according to our standards. The hotel was in reconstruction in one floor so it was dusty. Our room was OK but towels and sheets had stains. The WC did not work properly. There was no free WiFi and even though it did not work properly. For that price we have gotten really nice […] hotels in other big cities in India... We got there because we read in Lonely Planet it was a good deal: it has been so far the only suggestion that Lonely Planet has missed... Read more

Genuine Hotels.com guest review

good location but the hotel is not great. The rooms are a bit dingy, but good hotel do not abund in the area.

Genuine Expedia guest review

This place was OK. Not more. I preferred the one at the airport. I'm not usually bothered by noise, but this was over the top loud; I did not sleep all night. And it wasn't traffic noise that bothered me. I think that staff were using the room next to mine b/c the doorbell was ringing all night long -- doors opening and closing. And then the alarm went […] off periodically from 4 am until I finally stopped trying to sleep around 7. The room was very small (which is fine). I found a cockroach on my toothbrush. My Internet was shut off an hour before I reached the time limit -- in the middle of a conversation with my family. I think I just had a bad room or a bad night. Location was very good for work. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was very happy with this hotel. The staff was great. The location for me couldn't have been better. The room service was good. The hotel was very good value for the money. The only negatives were a "touchy" TV (could have been the monsoon storms) and a piece of furniture that appeared to be half repaired, but these were really minor to me.

Genuine Expedia guest review

Excellent location. Hotel is good enough. When I checked in there were no towels in the room, but they brought them right up. Room was clean and bed linens were clean. No complaints.

Genuine Expedia guest review

Brilliant. Had no problems. Location was great, close to transport and food areas. Service was great. If it only provided free wifi then would get 100%. The shower needs a u bend in the drainage to stop smells coming through; it current just has a plug once finished in the shower. Food was ok but preferred outside food. Not a huge veriety for breakfast […] but enough to keep us happy with freshly made eggs to ones choice etc. Overall we were happy and we would definitely stay again. Would definately recommend. Read more

Genuine Hotels.com guest review

All was rather good

Genuine Hotels.com guest review

Hotel is located in nice location,very near to c.s.t station.very accessabile to near by business and tourist place such as bombay stock exchange,gateway of india etc.rooms are small but clean.breakfast was good and waiters are very helpful. Negative:there is an old guy in reception is not co operative and helpful.

Genuine Hotels.com guest review

Well located close to museums with friendly,helpful staff. Upbeat design in small functional building.Very comfortable bed.OK breakfast. No hot water in bathroom and botched airport taxi booking did not spoil the positive experience.

Genuine Hotels.com guest review

i stayed here in january 2013. the hotel rooms are very clean, i think they have been recently renovated. they were doing some work cutting out windows while i was there but only during the day. really great location, close to starbucks as well. i went to starbucks and used their free wifi. close to the train station.

Genuine Expedia guest review

Great location, god small cafe/restaurant, helpful staff willing to go the extra mile. Will definitely stay there again. Thanks, Toni

Genuine Expedia guest review

Great location. Walking distance to Victoria Terminus, Prince Albert Museum, Gateway to India, as well as many restaurants. Hotel has been modernised - our room was very comfy and practical. It's a very good base for travellers to explore southern Mumbai.

Genuine Expedia guest review

we arrived very early morn 5-30am but after making us a cup of tea they managed to let us check in early which was great after a long journey, the hotel staff are fantastic and go out of their way to make your stay as comfortable as possible. the hotel as been recently refurbished and is very clean with a very cheap and tasty breakfast, if it had a […] bar it would be perfect , the location is great for walking , shopping or a cheap taxi ride to marine drive . would recommend Read more

Genuine Hotels.com guest review

Fabulous location between Victoria Terminus and Gateway to India in Fort Mumbai area. The hotel is undergoing renovations but did not impact on our stay. Check-in staff were friendly, efficient and helpful and even supplied us with a list of local restaurants, which was very handy as it was 10.30pm when we arrived. Breakfast, if not included, is a bargain […] at Rs100 and very well worth having. All in all a pleasant 3 days and you can even get a free foot massage at certain times of the day. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was undergoing refurbishment, so was very dusty. Our room was scruffy but adequate. There was a lot of traffic noise from early in the morning. Breakfast was standard fare - fruit, eggs, toast. The location is good, 5 mins from CST station, right in the centre of the Fort area. Staff were excellent, really friendly and helpful. The foot massage […] machine in the lounge was a bonus, much needed after tramping the streets of Mumbai. Would definitely recommend, but only after the refurbishment is complete. Read more

Genuine Expedia guest review

Room was very small so was bed no wardrobe only hanging hooks, Building work 8 till 8

Genuine Expedia guest review

There are 2 parts to this hotel, there is the main building which has the reception and one a few doors down outside and separate, we were first shown a room in the main building which had 2 single beds and not much more room which was not adequate for us as we do yoga in the mornings and there was not room enough for one mat let alone two. The other […] issue was that they are renovating that main building on the first floor which would carry on until 7pm each night and created a lot of dust. I was very disappointed with this room and we went to reception to ask about being moved which is when we found out about the new part of the building, which was renovated last year and much much nicer, the room had a double bed and space enough (barely) for 2 yoga mats so we paid the extra 800 rupees per night which also covered free wifi and breakfast. The shower was superb, tons of hot water and great pressure, the best in India for us on this trip. Overall the staff were excellent and we really enjoyed the location, much more than being in Colaba which we find too touristy. We had some great street food down the road too. One scary thing was that we were told there was one room in the old part they didn't want to give us as there were bed bugs which they were dealing with, I wouldn't have stayed in the old building but by the time the works are finished next year it will be lovely. Hope the prices don't go up. Read more

Genuine Expedia guest review

have stayed three times now and the service and the staff are both very good. It is close to the main tourist sites and you can walk easily to them. The only downside at the moment is that the hotel is undergoing renovations and the noise and the dust is off putting. Otherwise a great hotel.

Genuine Hotels.com guest review

It was my first time in India so I didn't really have any expectations as to what standard to expect. I was happy with my room and the bed was extremely comfortable. You might not be so keen on the shower that drains into a plughole in the floor or the slight bug problem in the shower but it didn't bother me ("hey, it's India" I thought and any insects […] get flushed out when you turn the shower on) others might have a problem. It's noisy at night but so are most places in India- again OK for me. The location is more in the business area and so is a few minutes by taxi to the main shopping/tourist bit but overall I was happy with my stay (3 nights) and felt looked after by the staff. Read more

Genuine Expedia guest review

Very helpful staff who made us comfortable immediately. The room was a little small but very well kept and modern. I would recommend opting for air conditioning though. Internet is free downstairs for guests and hot water is not limited. There is a very reasonably priced breakfast buffet in their restaurant and includes omelets being made on request. […] I would recommend this to anyone who would like to stay around older Mumbai. Read more

Genuine Expedia guest review

First of all the room was very tiny and noisy. There was hotel construction during the day and traffic/street noise almoust 24 hours... I can not say that this hotel is the cleanest hotel I have ever been. There was a bad smell coming from the bathroom. The only positive thing about this hotel was the staff, they were friendly and helpful.

Genuine Hotels.com guest review

This is really a good value hotel. The Cub Rooms are compact but well designed and well fitted out.The ones at the back are surprisingly quiet given the busy and character full neighborhood.The management and staff will address any issues you have that are within their means. The lobby is very comfortable and the breakfast in the cafe is clean and efficient. […] If I were returning to Mumbai I would definitely stay again. Read more

Genuine Expedia guest review

This is my second stay at The Residency Hotel. While it isn’t glamorous, I still think that a good quality hotel for a 2.5 star. It’s clean and the staff are great. The breakfast is a buffet and is good value for Rs100. The location is also great and you can walk to most things from Victoria Terminus to Gateway of India. The only downside and I think […] that a lot of people comment of this too, is that the rooms are cosy. My only compliant this time was that I was opposite the lift, so there was a little bit of noise from that. So ask for a room away from the lift! Read more

Genuine Hotels.com guest review

The location in the heart of Fort is great, easy walking distance to most attractions and sites. Hotel is OK (if a little faded at the edges), but it is pretty cheap, the rooms are clean, and the staff are friendly.

Genuine Expedia guest review

Good hotel although there was a lot of renovation work going on at the hotel on the first floor that we weren't made aware of before travelling. The noise was quite disrupting especially in the mornings when you wanted a lie in. On check in we found out that the room that we booked wasn't available and we were given a dingy twin room. After complaining, […] they said that we could have the suite room for one night, then our paid for room would be available the next day. I was not happy with this as having to move rooms was not what we wanted after travelling so far and long. They then let us keep the suite for the 4 nights. The room was clean, but it got uncomfortably hot and you couldn't survive without the air conditioning being on which wasn't good. There was also no window/ventilation fan in the bathroom. The staff were very helpful when we asked for advise on where to eat and visit. Read more

Genuine Hotels.com guest review

Residency is a well maintained budget hotel in the old part of Mumbai. Very easy to get to all the touristy sites by foot, although by taxi is cheap and entertaining. The hotel room was comfortable, with tea making facilities, split system a/c, and a refrigerator. Meals were basic and inexpensive. The staff were very helpful and attentive, but not intrusive. […] All in all, a pleasant stay. Read more

Genuine Expedia guest review

This hotel is a close walk to Marine Drive where at sunset the local families come out in droves to watch the sunset and exchange gossip in the cooler part of the day. It's close to many good restaurants and cafes so eating out is convenient and value for money. The hotel itself is clean but basic, my room was quite stuffy but after a night or so with […] the air-con that cleared. The room was smaller than I would have liked but it was adequate as a base in this vast city. The staff were incredibly friendly and helpful - always asking if they could help to get me a cab or if I needed direcitons anywhere. I would recommend as a good place to stay in Mumbai. Read more

Genuine Expedia guest review

The staff at the hotel were very helpful and courteous. Nothing was too much trouble. I was very impressed with the tour guide they provided at very short notice. The made my stay very enjoyable. The building dates from the 1940's and the fixtures and fittings are very stylish. My twin rom was very comfortable and clean. Room service is fantastic value, […] as is the excellent laundry service! The hotel is located very conveniently and major attractns are a short walk away. Read more

Genuine Expedia guest review

We have stayed several times at the Residency hotel. It is a good hotel, in Western standard. The service was very good and the reception efficient.

Genuine Hotels.com guest review

Staff were friendly and helpful, but room was grubby, fortunately I was on my own and had the choice of 2 beds in the room,one a bit off putting the other was very dirty as were the towels, however I understand Mumbai is expensive for accomadation. If you want western standard clean, you will have to spend more !

Genuine Hotels.com guest review

Excellent mid range option for Mumbai. Very clean, hot water, comfortable beds, friendly staff, great location. Everything you would want really! Please note - address on Expedia is wrong! Gunbow Street does not exist! Address is actually 26 Rustom Sidhwa Marg, Corner of D.N. Road Guessing Gunbow Street is an old name from British era, but it is not […] listed on any maps and the locals don't know this street. Read more

Genuine Expedia guest review

helpful staff and a good location. a good base for some sightseeing and Mumbai streetlife just outside the main door. lots of interesting places,restaurants and bars within walking distance. room was a little small but was comfortable and well-equipped...good shower. a hotel I would happily use again

Genuine Expedia guest review

If you are looking for luxury then this isn't the place for you - but th eprice isn't a luxury price! Clean, comfortable and welcoming - a great base for exploring Mumbai. Not far from the gateway to India and the 'drive'. Taxis outside - some great restaurants - try Mahesh near Citibank. Breakfast is cheap 80 rupees - and more than enough to satisfy […] - and served up with a smile. Would definitely book there again! Read more

Genuine Hotels.com guest review

The location of this hotel is perfect. You will find all imporatnt places around your hotel at walking distance. Don't expect luxury, but the staff is very helpfull and service minded.

Genuine Hotels.com guest review

Hotel rénové, plutôt design, propre dans le centre de Mumbai. Bon restaurant. Personnel attentif. En revanche les chambres sont vraiment petites et la chambre triple est en fait une double avec un matelas par terre... cela passe pour un jeune enfant mais pour un adulte c'est plus que limite.

Genuine Hotels.com guest review

Excellent stay in Fort Mumbai. We stayed for 6 nights upon arival and 2 nights before departure, Both rooms we stayed in were clean and had all modcons. The bathroom was excellent and clean. Flatscreen tv with English channels. Morning paper. They changed the policy between our first and second stay, for the second stay buffet breakfast was included. […] Buffet breakfast was very good and there was a lot of choice. Service was also very good, friendly and helpfull front desk people. Enjoyed the free foot massage!! It's location is very central and it's worth every penny. Read more

Genuine Hotels.com guest review

The Hotel room was clean and comfortable. The staff nice and very helpful. Residency Hotel is a good choice if you want to spend few days in Mumbai, since it is located in a very central district close to restaurants and many interesting places and still quiet by night.

Genuine Hotels.com guest review

Sehr modernes und sauberes Zimmer. Im Haus leider Baustelle, die Nacht war kurz. Sehenswertes war gut zu Fuß erreichbar. Preis/Leistung mittelprächtig. Frühstück nicht im Preis inbegriffen, hätte bei der Rate allerdings mit dabei sein müssen.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

behulpzaam personeel goede locatie heerlijk ontbijt

Genuine Hotels.com guest review

First of all the room was very tiny and noisy. There was hotel construction during the day and traffic/street noise almoust 24 hours... I can not say that this hotel is the cleanest hotel I have ever been. There was a bad smell coming from the bathroom. The only positive thing about this hotel was the staff, they were friendly and helpful.

Genuine Hotels.com guest review