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  • Country Inn & Suites By Carlson, Louisville East, KY
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All hotels in Louisville, Kentucky, United States
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1 room,  2 adults 
Adults Children
Room 1:

Country Inn & Suites By Carlson, Louisville East, KY - Louisville

38.222744, -85.541667
2.5 stars
1241 Kentucky Mills Dr, Louisville, KY, 40299 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $88 $76
available on 05/23/13
Price Match Guarantee
4.3 203 5

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    Country Inn & Suites By Carlson, Louisville East, KY
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    Landmarks near Country Inn & Suites By Carlson, Louisville East, KY

    • East Louisville Hotels - Louisville 1.4 miles
    • Skyview Park Hotels - Louisville 1.6 miles
    • Jeffersontown Hotels - Louisville 2.4 miles
    • Oxmoor Center Hotels - Louisville 4.1 miles
    • E P Tom Sawyer State Park Hotels - Louisville 4.5 miles
    • All landmarks in Louisville

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    Overview of Country Inn & Suites By Carlson, Louisville East, KY - Louisville

    Location.
    Country Inn & Suites By Carlson, Louisville East, KY is close to Skyview Park. Additional area attractions include Oxmoor Center and E P Tom Sawyer State Park.

    Hotel Features.
    Country Inn & Suites By Carlson, Louisville East, KY has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. The hotel features business amenities including a meeting/conference room and audiovisual equipment. A complimentary breakfast is available. The staff can provide event catering and business services. Additional amenities include multilingual staff, laundry facilities, and a fireplace in the lobby. Guest parking is complimentary. This is a smoke-free property.

    Guestrooms.
    The 70 air-conditioned guestrooms at Country Inn & Suites By Carlson, Louisville East, KY include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. All accommodations provide complimentary weekday newspapers along with free local calls (restrictions may apply). All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Country Inn & Suites By Carlson, Louisville East, KY, Louisville
    4.3 out of 5 Excellent (203 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    But when I was told we would have to change rooms for our 4th and 5th day I was upset. Later hot a call we could stay. by Joan  from Louisville on 05/09/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $76
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed Non Smoking Guest Room

    One Bedroom King Suite Non Smoking

    Accessible Guest

    One Bedroom King Office Suite No Smoking

    One King Non-Smoking Guest Room

    Two Queens Guestroom Non Smoking

    Studio King Suite Non Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: noon

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Fireplace in lobby
    • Free Wi-Fi
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 70
    • See more facilities
      • Meeting facilities size (feet) - 1080
      • Meeting facilities size (meters) - 97
      • One meeting/conference room
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Daily housekeeping
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Premium TV channels
      • Refrigerator
    • Services
    • Complimentary newspapers in lobby
    • Express check-out
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Spa tub
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business services
    • Event catering
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Louisville, Kentucky, United States
    Map
      of
    38.222744, -85.541667
    Hotel coordinates:

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    Area map

    A short guide to East Louisville

    About 10 miles east of downtown via I-64, Louisville East encompasses numerous suburbs, including the prestigious Hurstbourne community. The area is also home to major corporate offices and three shopping centers: Oxmoor Center, Mall St. Matthews, and the Summit Louisville. Churchill Downs and the Kentucky Derby Museum are 12 miles away.

    see all hotels in Louisville

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • East Louisville - 1500 yards

    1.0 - 3.0 mi

    • Skyview Park - 1.6 miles
    • Jeffersontown - 2.2 miles
    • Jeffersontown - 2.4 miles
    • Hurstbourne - 2.8 miles

    3.0+ mi

    • Oxmoor Center - 4.1 miles
    • E P Tom Sawyer State Park - 4.5 miles
    • Mall St. Matthews - 4.8 miles
    • Northeast Louisville - 5.1 miles
    • The Summit Louisville - 6.2 miles
    • Louisville International Airport - 11 miles
    • Frankfort Capital City Airport (FFT) - 35 miles
    • Elizabethtown Regional Airport (EKX) - 42 miles
    All hotels in Louisville, Kentucky, United States
    Reviews
    • All (203)
    • Business (35)
    • Romance (7)
    • Family (30)
    • Friends (5)
    • Other (126)
    4.3 / 5
    Excellent

    Score breakdown (from 203 reviews)

    • 5.0
      (99)
    • 4.0
      (71)
    • 3.0
      (22)
    • 2.0
      (8)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 5
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    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    hotel is in need of an upgrade. Room décor is dark and bathrooms showed years of wear
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "Very nice"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    But when I was told we would have to change rooms for our 4th and 5th day I was upset. Later hot a call we could stay.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Joan
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Happy Customer
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Staying close to family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff and management of hotel were professional in all respects. Room was clean, comfortable and spacious. Breakfast was good. Would definitely book this hotel again when in the area.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay. We appreciate all of yoru feedback regarding your stay. We hope you enjoyed your time in Louisville. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Louisville East
    2 night family trip in Apr 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very pleasant stay, nice clean hotel. Overall great! Would stay here again.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay with us. We appreciate your feedback. We hope you enjoyed your time in Louisville. We strive as a hotel to provide a great place for everyone to stay. Thank you so much for your time. We hope you will stay with us again in the future. Sincerely, Country Inn & Suites Louisville East
    Other trip
    Apr 24, 2013
    Maynors
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good
    "Will Not stay there Again"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Lighting in room very poor, Long Black hairs in the shower, room very noisy from truck traffic of the nearby expressway. The rate was good and now I know why!!!
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay with us. We are very sorry that you were not satisfied. We will pass this feedback on to our staff. They always appreciate hearing about their service. We use guest feedback to make the changes needed to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope you will consider us again in the future.
    1 night business trip in Apr 2013
    Out of Towner
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Quality for a good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had the executive king room. That really came in handy since I came down with a sore throat. My granddaughter had hew own private room with the sleeper sofa and her own tv. I could shut the bedroom door giving us both privacy and quiet. It would have been nice to have data ports in the room for charging our phones, laptop, and ipad. Other than that, […] everything was great. Read more
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Kris, Thank you for telling us about your stay with us. We appreciate all of your feedback. We are very sorry that you were not feeling well on your visit. We are so glad that we could accommodate you, and your granddaughter. We will pass this feedback on to our staff. Thank you so much for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Louisville East
    2 night trip in Apr 2013
    kris
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Great get-a-way"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I took our two grandsons on an overnight trip to see the Louisville Slugger Museum and the Science Museum. We stayed at your hotel because we had stayed at other Country Inn and Suites before and knew they were nice and had what we needed-an indoor pool and hot tub and a hot breakfast. The rooms were clean and the beds comfortable. The […] pool area was wonderful and gave our grandsons a chance to burn off some energy. Would stay with you again. Read more
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Nancy, Thank you for telling us about your stay. We are so glad that we could accommodate you and your family. We hope you all enjoyed your stay in Louisville. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will consider us again in the future. Sincerley, Country Inn & Suites Louisville East
    1 night family trip in Apr 2013
    Nancy
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "convenient and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great service, clean, comfortable and convenient!
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear DC, Thank you for telling us about your stay with us. We appreciate all of your feedback. We strive as a hotel to provide a clean,safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Country Inn & Suites Louisville
    1 night family trip in Apr 2013
    DC
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Nice stay at a nice price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This was a nice hotel to end a long weekend roadtrip. The room was very spacious, clean, and comfortable. The staff was kind. Location was convenient to everything we needed to get to...We even were able to walk to a few places to do some exploring while the kids were in the pool. Pool was fine, but the hottub was tiny. All three of my boys, who are […] all over 6', couldn't fit in it comfortably. Breakfast was a healthy combination of fruits, proteins, and carbs. Really liked that they serve breakfast with actual dishes and silverware instead of the standard foam/paper fare. Our only complaint was quite small: invest in fitted sheets for the beds. The bottom sheet came off with one roll-over and were a bear to fight all night. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Tami
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Great job!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful. Great breakfast! The breakfast staff were very busy and helpful.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Nice stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We brought the kids for one night out so they could swim in the pool during the winter. They had a good time. The second night was "our" night out. No one bothered us, we slept in and housekeeping didn't knock on the doors like they've done at other places. Overall clean, the rooms are starting to show some age but they do a very good job of cleani […] ng. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    TO
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Overall a very good stay for us. A big plus for the breakfast was china dishes and silverware. Two distractions: (1) The family in the room next door was noisy late into the night. (2) The chair in our room had a stain on the seat.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay. We appreciate your feedback.. We appreciate you telling us of your concerns about the noise and the stain on the chair in your room. We apologize for this inconvenience. We will pass these comments on to our staff. Thank you for staying with us. We hope you will visit us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night trip in Mar 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "All around good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Lots of variety at breakfast, kids liked the pool, rooms are modern and clean, lots of nearby restaurants and stores.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Sb, Thank you for telling us about your stay with us. We are so glad that we could accommodate you and your family. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for you time. We hope to see you again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night business trip in Mar 2013
    sb
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly front desk personnel!
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Roy, Thank you for your feedback. We appreciate your comment about the front desk personnel. We will make sure we pass these comments on to them. They always appreciate hearing comments about their service. Thanks for your time. We hope you will stay with us again in the future. Sincerely, Country Inn & Suites Louisville East
    2 night family trip in Mar 2013
    Roy
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Great Hotel /Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and location was great. We have stayed here before and have always been highly satisfied. We definitely recommend this hotel.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay. We appreciate all of your feedback. We are so glad that we could accommodate you. We hope you enjoyed your stay in Louisville. Thank you for your time. We hope to see you again in the future. Thank you for your Recommendation. Sincerely, Country Inn & Suites Louisville East
    Other trip
    Mar 17, 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "One night buisiness trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was an excellent value. Very clean and well maintained. Nicely appointed rooms. Staff was very helpful. If in Louisville again I will stay there.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay with us. We appreciate all guest feedback. Thank you for sharing your thoughts with us. We will pass your comments on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope you will stay with us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night trip in Mar 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Pleasant stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Comfortable hotel at a convenient location.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for telling us about your stay with us. We appreciate your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will consider us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night romance trip in Feb 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful hotel! Clean & comfortable rooms, modern bedding & decor, beds were very comfortable, great indoor pool area for the girls (very clean), fresh coffee bar 24/7, wonderful hot breakfast also with fresh fruit & yogurt, very convenient to I-64 & restaurants, wonderfully helpful hotel staff and VERY CLEAN!! The room was spacious -- just like a […] home away from home. Would definitely stay here again! Read more
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear JB, Thank you for telling us about your stay with us. We appreciate all of your comments. We will pass them on to our staff. Thy always appreciate hearing when they are doing a good job. Thank you for your time. We hope you enjoyed your time in the area. Sincerely, Country Inn & Suites Louisville East
    1 night trip in Jan 2013
    JB
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "I'll stay here again."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    New to the area so it was a little congested traffic to get back to main road. But off to the side and close to anything you need. I enjoyed my stay. Didn't interact too much with stay,but they greeted upon arrival as we were coming and going. Room was clean and big enough. Overall I rate 4.5
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Guest, Thank you for your feedback. Thank you for your comments. We will pass them on to our staff. We hope you enjoyed your time in Louisville. Thank you so much for your time. We hope you will stay with us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night business trip in Feb 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    Room not fully clean. Bed was hard and difficult to sleep on.
    Genuine Hotels.com guest review
    Trip with friends
    Feb 23, 2013
    brian
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great value for a king suite with lots of amenities.
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Hotels.com Guest, Thank you for telling us about your stay with us. We appreciate your comments about your bed and the amenities that you we offer. We value all guest feedback. Thank you so much for staying with us. We hope you will consider us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night business trip in Feb 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "close to everything you need and then some!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed with everything - the comfort; employee's;and the cleanliness!! Would recommend to any and everyone!!! Thank you
    Genuine Hotels.com guest review
    Response by Country Inn & Suites By Carlson, Louisville East, KY Dear Kim, Thank you for telling us about your stay with us. We appreciate all of your comments. As a hotel we strive to provide a clean, safe, and comfortable place to stay. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Louisville. Thank you so much for your time. We hope you will stay with us again in the future. Sincerely, Country Inn & Suites Louisville East
    1 night trip in Feb 2013
    kim
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    2.0 / 5
    Fair
    "Would not stay here again"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    I would not stay here again. Check in was fine. Front desk staff fine. Room was clean. We let the kids play in the pool, pool was fine. Got back to our room, kids were freezing and needed to shower. The water barely got warm but, there wasn't even enough water pressure to turn the shower on. It just trickled out of the faucet. Went downstairs and was […] told that management knew about the problem a week ago and did nothing about it. He moved us to another room. So, with my children standing there soaking wet and freezing, I go to the other room and find it is either occupied or had never been cleaned. I go back down to the front desk and get ANOTHER room. We finally settle in the room, get the kids showered and I go downstairs to grab a much needed cup of coffee. There is a coffee area set up with decaf, hot water and regular coffee, tea etc.... Got my cup of coffee and it's ice cold. Throw it out and go back to the room to go to bed. I wake up an hour later and my back is dripping in sweat but my front if freezing. Clearly, they put some sort of plastic covering over the mattress. It was miserable sleeping on this mattress so we all got minimal sleep. Then on to breakfast - breakfast was gross! The eggs were this plastic, fake, hard disk-like things. They looked and tasted like plastic play food. The sausage was edible but dry. The coffee was bitter and very low quality. Overall, out stay was very disappointing. We would not stay here again. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Michelle
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Loved the Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a lovely stay. We love the room and breakfast. We loved going swimming in the middle of the winter where the outside temperature was in the low 20's, kids really loved that. We'll definitely stay here again if we are in the Louisville area again.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Homey and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A great find! Our suite room was very comfortable, roomy and quiet. We loved having the mini-frig and microwave in the room. The breakfast selections were varied and tasty, as were the fresh cookies. We were in town for a 5-night stretch and found this a true home away from home.
    Genuine Hotels.com guest review
    5 night trip in Jan 2013
    MJS
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Arthur
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "2 Night Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    No problems with stay. Breakfast hours were not conducive to what worked for us.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    John
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "Wonderful night"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    My husband and I spent a night here to break up a long trip. The king suit room was very nice. The receptionist checked us in in a timely manner and suggested a great pizza delivery shop. Breakfast was tasty and warm. We would stay here again.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Ann
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Great value
    Genuine Hotels.com guest review
    Other trip
    Dec 18, 2012
    Mary
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Perfect for me"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved it. The breakfast was great, the room was clean. The pool was real nice. Could have been warmer. The jacuzzi did have some sand in it for some reason, but it was just fine. Lots of places to eat around the hotel. Very easy to get to.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    TC
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good
    "Decent for Price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel seemed OK. Our room had a toliet that ran on all night, but other than that, the hotel was nice. The breakfast was good. The hotel was clean and the staff were friendly.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Nothing fancy but just what I expected
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "Adequate to spend the night"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Beds were a little uncomfortable, but other than that OK. It lives up to its 2 1/2 start rating.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Jack R
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "It's was okay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was clean and so was the hotel. The breakfast was less than stellar, and the bed had very uncomfortably rough sheets. The hotel was very nice but the staff was a little unprofessional and snobby.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Nice place for everyone."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was a great place to stay. Traveling with a two year old and an 11 year old with my husband and myself we felt right at at home and were treated like guests the whole time. Emily at the front desk was very freindly and helpful as well as the lady who keeps up with the breakfast area. Next time we travel up to see family we will definetly […] stay here again. Read more
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    Joan
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent
    "Loss of pool time"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    With check in so late and check out so early, I was unable to enjoy the pool and hot tub, which would have been nice.... so I can't rate them. I did check out the fitness room and it seemed pretty adequate. The breakfast was awesome! Hope to take the family there for a leisure trip the next time.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Bobby S.
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Plumbing could use updating. We've stay at this hotel about twice a year and this is the first time we've had any issues. The main issue was the plumbing - the bathtub didn't drain b/c apparently it needed cleaning out. The toilet was extremely noisy when flushed and the heating/AC fan was very loud and should be serviced. The bed was very comfortable […] and overall the room appeared clean and the staff was very helpful. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "GREAT STAY"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff who went above and beyond to make our stay perfect.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    2.0 / 5
    Fair
    "Not Happy"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    All drink machines were empty. Majority of pool lights were out. Pool rules signs covered and confusing, one said no more than 5 people and the other said capacity of 25. Hot tub not hot, 93 degrees and only one jet working. Orange juice watered down.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Not Happy
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Nov 2012
    Traveler
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    1.0 / 5
    Poor
    "Not happy"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    I read most of the reviews and was confident that this would be a good place to stay. Not quite. The beds were very uncomfortable. The pillows were feather so for anyone with allergies, bring your own or stay somewhere else. The shower did not drain, the shower head was aimed too short and did not adjust. The noise from the highway was very loud. The […] only time that we could not hear the highway noise was when the ac blower was on in the room. Overall a very disappointing night stay for the cost of the room. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    5.0 / 5
    Outstanding
    "Great hotel with a few "flaws""

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is nice and offers complimentary home made cookies, book/novel rental, morning paper and a bunch of other "homey" things. Has a front porch including a rocking chair, an indoor pool and hot tub and a killer breakfast with waffles, potatoes, eggs, sausage, toast, fruit and various juices ALL COMPLIMENTARY. We had the suite and it was huge and […] clean. 2 flat screen TVs, desk and a sofa! Bed was huge and comfy. Hotel was clean and looks nice, our room had central air and was up to date! Only negative is 3 of the 4 nights we stayed the room service came for our dirty towels and didn't make our bed or give us new towels to replace the dirty ones they took. THE HOTEL TAKES A UNDISCLOSED AMOUNT FROM YOUR CARD WITHOUT TELLING YOU (OURS WAS $60) BUT UPON CHECK OUT RETURNS THE FUNDS. The dot tell you this nor is it in the contract! Read more
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    Josh
    US

    Country Inn & Suites By Carlson, Louisville East, KY - Louisville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night business trip in Oct 2012
    A Traveller
    US
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