"close to the things I wanted to see."
Had a good time. Good advice on great places to eat.Genuine Hotels.com guest review
"Too far from things"
Hotel was clean and service was good. Beachy decor was nice. It was too far from other tourists things to do. 2 pool areas were nice, but I diid not like the beach area. I will not go back though, because when we checked out they said we owed an additional 18 dollars for a tourism fee and use of their services, such as the pool the gym and continental […] breakfast. I disputed the fee as the breakfast was advertised as free and when one books a hotel it is expected pool use is included in the price of stay. I did not appreciate not being told about the fees until we checked out, but they argued that in VERY fine print the website we used for booking told us of fees. It is only $18 dollars but it is the sneaky way it was done. Read moreGenuine Hotels.com guest review
"More like an expensive campground than a resort"
The atmosphere was more like a campground than a resort. There are pools and a nice little beach, and much family recreation area, but not what we expected for the cost. The spa services are just some lady that comes over between cleaning houses, and not really a massagetherapist. The air conditioning unit nearly touches the bed, so one resident gets […] VERY conditioned. The continental breakfast is some tiny muffins and cereal nothing hot, and no milk. We met some nice folks Staying in one of the cabins; that might be the way to go if you have a big group. At least you could cook, as.there isn't much for dining nearby. Read moreGenuine Expedia guest review
Small room with old TV. Continental breakfast is a joke. Three pools, but all tiny. Overpriced, I guess you are paying for the location.Genuine Expedia guest review
"Spend your money elsewhere"
I was very disappointed for the money I spent in comparison to the hotel. It was expensive, breakfast was terrible, the maid didn't even make our beds the days we were staying, after being charged a ridiculous amount of money, they tacked on another $50 and told me it was an additional charge in small print that I missed. Never again will I waste money […] here or in Ohio for that matter. Go somewhere else, the beach they claim to have is a mud hole with some sand around it! Read moreGenuine Expedia guest review
Room was very clean. Seems to be new paint. Family run, nice people, gals at checkin were very helpful. They know the area and have directions to many places typed up so you can take with you. The beds were very soft. Pools were very clean. We drove to Cedar Point in about 25 min. Nice to not be in the city.Genuine Hotels.com guest review
Was at the hotel for less than 3 hrs and was at the front desk with issues 3 times. I sat in wet caulk by the kiddie pool and in the room had what the hotel called "rust" coming out of the ac unit all over the bed not once but twice before they finally switched our room. The manager left us a bottle of champagne and a note hoping that we enjoy the rest […] of our stay. The pools were great but the rooms could use a little improving the hotel was hot and musty. For the price we would expect a lot more!! Read moreGenuine Expedia guest review
"Just ok place."
The stay was ok. The beds were horrible!!!! The mattress was about the cheapest thing I've ever seen or slept on. The towels and washcloths were also very bad. Very old and were torn and frayed and very thin. For the price we paid it wasn't worth it. They need to replace all the mattresses and linen. Other than that it wouldn't be too bad.Genuine Hotels.com guest review
"Fabulous Place to stay"
Outstanding, everything you could want plus ten times more. 3 pools, hot tub, sandy beach, boardwalk type dock/marina w/ gazebos, lawn swings, shuffleboard, horse shoes, tennis courts, BBQ grills, camp fire pit. The kids ages 6 & 8 didn't want to leave! Definately worth every pennyGenuine Hotels.com guest review
Rooms were outdated and a little small for the price. Breakfast was also not up to par for price, just cereal and hard muffins.Genuine Hotels.com guest review
"Not Happy with the room."
The room had a very bad odor in it. Had to leave the window open the entire time we were there. Staff not very friendly. I would not call this a resort at all!!!!Genuine Expedia guest review
Too bad the pool wasn't ready for use - it was 85 degrees last weekend! Breakfast should be described as continental as it was minimal - cereal, juice and small rollsGenuine Expedia guest review
"Sittin' on the dock of the bay"
Hotel was clean and well maintained. The location is serene and the grounds are very well kept. The continental breakfast is an added touch. I would stay again, no doubt.Genuine Expedia guest review
Nice clean hotel in a quiet area.Genuine Hotels.com guest review
"Not wroth your money"
02/14/15 Deja G
This is by far the worst place I've stayed. Funny smell in the halls ,no fridge in the room, no rose petals on my bed, which I paid for. Like 6 channels on the tv. Nearest gas store 10 15 min away. When asked to get my money back because I had a death in the family, was told no. Paid 670$ for what? Could of stayed at a 5 star hotel for the same price. Would not recommend this place nor come back.
"satisfactory overall, but with some issues"
11/24/14 wendy s Windsor, Connecticut
The hotel seemed to be staffed by high school kids. Walking into the mail lobby made my teenage daughter uncomfortable, and even I noticed the typical high school 'look-over' and mannerisms from these people. They need a lesson in working in the service industry. The adult staff were great. The rooms were dated (they really need to get rid of the comforters on top of the beds, as they never get washed - (that's the reason no hotels have them anymore!). The bathrooms were clean and in good repair, as was the room in general. The pools, shuffleboard, tennis court were fantastic. Though the towels were like sandpaper. A great property overall. For adult's traveling, I'd pass on this. However, traveling with kids, you can't beat this hotel. The kids did not want to leave (ages 6-13). They are still talking about it. Worth the price if you have kids.
10/14/14 Mary G Streetsboro, Ohio, United States
South Beach Resort is a beautiful hidden gem in Mablehead, Sandusky. Clean, quaint, with a beautiful veiw of the Lake. Winery's, shopping, and great resturants all close by. We'll difinely go back!! We stayed in the hotel. The room had a jacuzzi tub, plus a regular nice bathroom, two beds, and a private balcony. It was just the two of us, but I recommended it to my daughter and her family also. They have private houses lining the two sides of the property with a pool paradise for the kids, plus a private pool by the lake for adults only. The owners were friendly and welcoming. They shared interesting history about the place, plus your not too far from Johnson's Island where there is a historical Confederate Cemetary that was very interesting to tour. For you history buffs. (You hae to visit to find out the history of the place) :) Something for everyone. 5 Stars. Mary Gerak
"Great family get away for a long weekend"
A great hotel (and cottages) for family fun. Stayed with our two pre-teens in a Queen suite and spacing was fine for a 3 night stay. Don't expect luxury, but clean (although daily housekeeping services marginal) and lots to do. Pros: Front desk staff very helpful, outdoor pools (3, but small), shuffleboard, volleyball, fire pit, tennis court, corn hole, gazebos, picnic tables. Cons: No onsite restaurant (but did have free breakfast of cereals, muffins etc,), no work out room (but a walking trail around a marsh across the street). That all said, if the weather would have been bad, we'd have nothing to do in the area unless the trip was centered around Cedar Pointe.
"What a view."
08/30/14 Connie S Marblehead, Ohio, United States
We just had a wonderful stay at South Beach Resort. The 3 pools were clean and inviting, the complimentary breakfast was great and the room had a wonderful view. The people working were friendly and helpful.
My husband and I went to stay at this hotel. When we got there we were skeptical. The girls at the front desk just stared at us and we're not friendly at all. When we got to our room they were really outdated and in the bathroom there was water damage on the ceiling and black mold!! I couldn't believe it. My husband and I went to tell the girl at the front desk and they didn't even apologize. She said oh well that's not my fault. I couldn't believe it I was so mad. She offered us another room so we decided to check it out. It smelled like mildew and the carpet was bunching up from water damage. The bed was bending in the middle and it was just dirty. We left immediately and considering we didn't check in till 10:00 pm and had no where to go we still left. They didn't apologize when we left and couldn't refund my money. We called and spoke to the manager the next morning and he said he would handle getting us our money back. However he never apologized or anything. Horrible experience!!
"4th of July weekend"
08/26/14 Frankswife Sterling Heights MI
We had last minute changes in our vacation (hurricane Arthur) so we call SBR and they were so accommodating to us. The service was exceptional. Accommodation were great. Great place for families. highly recommed!
"Our 2nd Visit to South Beach Resort.....Meh...."
08/14/14 ds521 Niles, Ohio
Don't get me wrong....this is not a terrible place but I think you could probably do better for the money. Our room was on the 3rd floor with a decent view of Lake Erie. The room itself is clean but some updating is needed - paint is chipping around the doors, etc. This resort has a bit of an identity crisis - they claim to be a Resort Hotel but it's closer to a campground than any resort hotel we've ever visited. There are many cabins that line the property in front of the hotel which give it a very campy vibe. It's probably fine if you have a large group that wants a place to get a lot of people down. Something that turned us off was the daily/nightly hoe-downs that took place right in front of our balcony. Large groups put up tents and just partied away. It was loud and hard for us to enjoy the lake-front balcony room that we paid extra for. They claim that they have 3 pools, one of which is a "quiet" adult pool. However, when we were there at least 40 people were down there at the "quiet" pool and at least 20 of them were loud kids, running and jumping into the pool and hot tub. One guy even brought some kind of old boom box and blasted his music...and that was the "quiet" pool. Obviously, no one is really monitoring the grounds. We've been to many hotels that include a free breakfast in the stay....most of these businesses do a pretty decent job with their breakfast fare. The SB also claims to have breakfast included. However, the low quality sweet rolls and limited variety of cereal, etc. makes this a not very appealing breakfast option. They ABSOLUTELY need to buy a couple more toasters - it's ridiculous to make guests wait in a long line for a half hour just so they can make some toast. The breakfast for us was pretty much a waste of time - we did it once and that was enough. We have to say that while we really like the concept of a hotel that has lake-front rooms, this one has enough negatives that we'll probably be looking to stay somewhere else next time.
The overall appearance is ok. Rooms are small for the price. There must be little to no insulation. We could hear our neighbors conversations and above our room we could the people walking back and forth. The jacuzzi tubs can not be used after 10 pm due to this problem. Our bed was broken and sat on the floor. It took 2 trips to the hotel desk to get this fixed. Our toilet also overflowed n the middle of the night. Will not be returning.
"Resort is Perfect for Families"
08/05/14 Joanne C Altamont, New York
Our family reunion was recently held here. Villas and hotel rooms are available. 3 pools, playground, volleyball, fishing are on the premises. A log fire was set and lit every night, all ready for our s'mores! Location to all the other islands and amusements are very close. We will definitely go back.
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