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Hotel Arenal Lodge, Arenal Volcano Region

3 stars
200 Meters NW of the dam of Arenal LakeFortuna de San Carlos, ArenalAlajuelaCosta Rica, ‏‎800-491-6126
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Excellent4.0 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
Wellness Area
Poor wellness & sports facilities
175See all 175 Hotels.com reviews
From 656 reviewsTripAdvisor Traveller Rating

Hotel Arenal Lodge, Arenal Volcano Region

Hotel Info: ‎866-539-8117‎

from $74
  • Family Suite
  • Standard Chalet, Mountain View
  • Economy Room, 1 Queen Bed
  • Standard Room, Garden View
  • Junior Suite, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle within 1 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Arenal Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours on site
  • Hiking/biking trails on site
  • Playground on site
  • Kayaking nearby
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Designated smoking areas
  • Garden
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

La Fortuna - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Arenal Lodge, Arenal Volcano Region’s small print

Also known as

  • Hotel Arenal Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 175 reviews

Hotel Arenal Lodge, Arenal Volcano Region
Excellent4.0 / 5
We were expecting rustic and that's what it was. A great hotel with beautiful views of the Arenal volcano. A bit down from the activities of La Fortuna so expect a 30 minute drive to get back to that area. The pool is small and there was no wi-fi in the room (only in the main lodge/lobby) but that's not what we were there for. Great morning breakfast and they do a great dinner too.
2 night family trip
Hotel Arenal Lodge, Arenal Volcano Region
Excellent4.0 / 5
Remote but beautiful
3km drive up to hotel over rough brick road. Secluded hotel offered beautiful views of Arenal Volcano and rainforest from lovely private veranda. Room was large and comfy, but mattress and pillows left much to be desired. Trips to La Fortuna need to be planned, because of winding, rough private road and long drive, especially intimidating at night for some. However, lodge restaurant served nice meals and their drink menu was full of creative beverages.
2 night trip with friends
Hotel Arenal Lodge, Arenal Volcano Region
Fair2.0 / 5
No Recommend
Wifi was not working. The entrance road is in pretty bad condition. Bad customer services
1 night trip with friends
Hotel Arenal Lodge, Arenal Volcano Region
Excellent4.0 / 5
great vacation
The drive to the lodge was a paved 3 km winding uphill drive. It was very scenic and unexpected.
2 night trip with friends
Hotel Arenal Lodge, Arenal Volcano Region
Good3.0 / 5
Don't stay unless you have to.
This was the worst one we stayed in our week long trip to Costa Rica. It was expensive for the quality they provided and unable to meet the expectations. The only positive I can say is that this Hotel (may be i should call it Motel) is on top of a hill and on a good day you can have a good They have a variety of rooms. What we got was a two bed room suite. It was not good, smelly. There is no ventilation into these rooms so it was suffocating. Water leaks in the bathroom. we ended up putting bunch of towels on the floor. Spring beds are very uncomfortable to sleep on. I felt bed bugs feasting and crawling all over me. Couldn't sleep at all. The restaurant staff was extremely cold. we had to ask us to seat us after a 15min wait at the door. Restaurant was half empty. There is no choice for people who stay here as there is no restaurant near by and it's going to be a long drive back to La Fortuna. We ordered food and drinks. Drinks came after they served the food. Bread was served after our repeated requests. Food quantity doesn't match with the price list. Breakfast was good. Good variety. They stopped refills 30mins before close time.
1 night family trip

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Hotel Arenal Lodge, Arenal Volcano Region

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