"Great place for a budget conscious stay"
The exterior of this hotel is a little off putting. Not really sure what we were in for, but once inside, it was very nice. This is a budget hotel, so if you are expecting a 5 star stay, don't stay here. We were in town for my daughter's graduation at a local University. The hotel front desk staff were exceptionally nice, and the room (King) was spacious […] and very clean. Access to supermarkets, shopping and restaurants is good. Close to Newport, RI, although if I were planning a 3 or 4 night vacation, I might choose another location. For us, it was perfect for a one night stay. I would book this hotel again if I needed a one or two night stay in the area. Read moreGenuine Hotels.com guest review
"Very Easy - Looks as expected"
This seems like a hotel that puts more effort and upgrades into the quality of their rooms than their exterior/lobby, which I think is awesome. I needed a place to crash while attending a wedding, and this hotel definitely did the trick. It was exactly what I expected, and I definitely thought my stay was worth the money I paid for it. Check-in and […] check-out were easy, and while it isn't in a scenic location, it wasn't far from anywhere. The free breakfast wasn't super desirable, but that's more on me than on them (it's hard to eat right when there's a donut shop down the street). Nice job, Ambassador Inn and Suites. Read moreGenuine Hotels.com guest review
"Will do in a pinch"
The positves- a friendly staff, cost, location. Now the negatives- the rooms could be cleaned a bit better. One of the beds had sheets that did jot appear to have been washed. No issue with the other bed so I chose to sleep on that one, Lol. Bathroom outdated, dark and could use some attention. Hallway carpet very dirty. Bottom line- will do in a pinch. […] I knew going in it wasn't a five star hotel, and overall for the money, not that bad except for the issues mentioned above. Read moreGenuine Expedia guest review
I think it was agreat for the priceGenuine Hotels.com guest review
Well the hotel was ok for night , stai g but internet very slow sometime froze , very quiet place good recomend .Genuine Expedia guest review
First appearance lobby is kept clean. Rooms are clean, updated and comfortable. I have read some of the previous reviews and I think some people are way to picky. For the price it's a good value.Genuine Expedia guest review
"Complimentary breakfast was anything but...."
I have stayed here in the past, and there were only a few other rooms that seemed to be occupied. I was very disappointed to see what was offered for breakfast. A few pieces of bread, a couple danish, cereal. They had a waffle maker, but no waffle mix. Not appealing at all. Some fresh fruit would have been nice or yogurt. They didn't seem to make it […] a priority with only a few rooms filled. Also, a musty smell as you walk into lobby. I have been going here for almost 2 years when I come to the area and for some reason the smell lingers. The rooms however, make up for the other issues. Read moreGenuine Expedia guest review
"so clean and spacious"
The room was very clean, lots of space, and the bedding was so comfortable. Breakfast was out an hour later than website noted but was filling. The hotel was close to our conference site and many other attractions in the area.Genuine Hotels.com guest review
I just stayed for a quick overnighter, arriving late and leaving early so had few needs of amenities. The room was pleasant, bed and linens comfortable and clean. The bathroom looked new. Black out curtains, quiet heater.The staff was helpful and nice. Parking lot well lit. I have no complaints to report.Genuine Expedia guest review
Pros * Price was fair * Hotel had an Ice Machine & Vending Machine that worked * Hotel had complementary newspaper * The TV worked (although very dated model) * All the Lights & Lamps worked (vintage lamps) * Hairdryer in bathroom worked * Room had basic toiletries (Shampoo, Conditioner & Soap) * Room had clean Towels & Facecloths * Room had Ironing […] Board & Iron * Room had a small Coffeemaker, Coffee & Tea Packets * Room had an Ice bucket for ice & clean drinking glasses * Room had a Small Refrigerator that worked * Room had a Phone that worked & a local Phone Book * Room had a Bible Cons * There was no one at the desk to welcome guests * There was no one who stayed at the desk throughout the day & evening * The room smelled mildewy & musky (needed air fresheners) * The sheets smelled funky & mildewy (needed re-washing) * The heating system was very antiquated * The heating system barely worked & when it did it was very difficult to get it adjusted just right * Some of the wallpaper was peeling off in the room * Some of the wallpaper above shower was peeling off * Needs better water pressure for both sink & shower (not enough water pressure, more like water dribbles out) * Stale cereal does not make a continental breakfast (no donuts, muffins, croissants, danishes or other pastries, no coffee, tea, fruit, juices, milk or other breakfast items were present at the times of the continental breakfast and no staff was present either.) Read moreGenuine Expedia guest review
The room is very nice and comfortable . It is always clean and neat . The last time I stayed in room 222 . I would much prefer room 119 that I have stayed in several times . Thank you DeborahGenuine Expedia guest review
The room smelled like mold...the attendant was in his room when we got there and had to call him by phone to serve us...there was no free breakfast. Our room looked like a dog was in it. Horrible stay...I itched the whole 2 days....will NEVER RETURN!!!!Genuine Hotels.com guest review
The hotel room was not bad, but the bathroom needs update. The service was horrible, and the breakfast was very poor, comparing with the pictures. I don't know if was because it is winter and tat is a more a summer vacation town.Genuine Hotels.com guest review
"Subpar at best."
The parking lot was partially plowed and very icy. There was no one at the desk to welcome guests. The room smelled like a smoking lounge although the sign posted said "no smoking". We had to call to get towels that weren't saturated with cigarette smoke. We stayed there in the coldest day of the year and froze our butts of because the heating system […] barely worked. My poor wife pulled a chair up to the heater so she could lean against it to warm up. Definitely will not be returning. Read moreGenuine Expedia guest review
I guess you get what you paid for. Not that bad of place though.Genuine Hotels.com guest review
"Inexpensive &Comfortable Off-season Place to Sleep"
Facility opeates in a mode of, "If it ain't broke, don't fix it" and if it needs attention and we can fix it while you're staying with us, we will. Included breakfast varies day by day and could be improved by consistency of selection or eliminated altogether to reduce cost / room rate, since there are several other nearby options.Genuine Hotels.com guest review
"Price was right"
Overall it was a nice stay the only complaint was the room condition it could have been a little cleaner .Genuine Hotels.com guest review
"Ambassador Inn, Middletown, RI"
For a weekend getaway, to check out Newport, this seemed like a good deal, as suggested by Google. And it was. Good for the price. The water pressure is low, the shower head sucks [not adjustable, as suggested], and the door card reader seemingly needs an update. but beside those--- nothing but an A from me. Especially the bed. Comfy :) A good deal […] overall. Thanks, Ambassador Inn, for a pleasant stay. I will recommend you to my friends, and who knows, we may be back sooner than later. Thanks again, Jim Read moreGenuine Expedia guest review
Room has old (1970) type furniture. Carpet very dirty. TV old tube type. Breakfast was good. Strip shopping center across the street.Genuine Hotels.com guest review
Staff was great and the room was a good value for the price paid.Genuine Hotels.com guest review
Clean, safe, comfortable, not a luxury hotel but not the worst either. Rooms were a nice size, near some stores and restaurants but about 10-15 minutes to Newport (Mansions-Beach)Genuine Hotels.com guest review
"DO NOT STAY HERE"
First off, I would sleep in my car before every staying there again! To begin with, the non-smoking room reeked of stale smoke and curry. I had to go out and buy air freshener. All the things in the room had "Econolodge" printed on them, yet when I asked about adding the room to my "Choice Privileges" rewards, I was told they were no longer part of […] that program. The room key had to be changed 7 times because it wouldn't work in the exterior door or our room. The TV remote batteries were dead, and even when replaced it was broken. No hot water for 2 days. The garbage was not emptied when they cleaned the room. There was dried blood on the pillow case. The iron board only went up half way, and then wouldn't go down. I had to sit on the bed to iron my stuff. The window had no lock on it, and we were on the ground floor. The screen looked like someone had tried to get in. The curtain wouldn't close, so the lights from the parking lot shone in all night. the ceiling paint was chipping off in the room and the bathroom. All the hotels were booked solid in the area because of a marathon and bike race, so we had no choice but to stick it out. This place needs to be torn down and re-built. I wouldn't recommend it to anyone. The parking lot at the grocery store across the street was cleaner. By the way, I gave this entire list to the guy behind the desk when I left, and he just smiled. He never offered an apology or any sort of compensation for our troubles. Speaks volumes! Read moreGenuine Expedia guest review
Great location near Newport. Incredibly helpful and accommodating staff!Genuine Hotels.com guest review
"Okay for one night"
The hotel smelled musty and the bathrooms looked dirty.Genuine Expedia guest review
Convenient, good location, nothing fancy but room was clean and I felt safe.Genuine Hotels.com guest review
Clean, comfortable, and quiet room at a reasonable price. Convenient location.Genuine Hotels.com guest review
"Buy some real pillows"
The hotel is a little on the old side. Hallway carpet needs cleaning. Room was dark. Pillows tiny and horrible. Mattress not so good either. A very average hotel. Nothing really bad, nothing great.Genuine Expedia guest review
"More than adequate for those of us on a budget."
The front desk staff were very pleasant and welcoming. On the whole a comfortable room with all the usual in-room amenities ( coffee maker, fridge/microwave, iron/ironing board, big screen HDTV ) great beds and pillows, and nice clean sheets and duvet. It was a quiet place. Housekeeping was a bit lax with dust on lamps, picture frames, and alarm clock […] and something sticky on the bedside table; but the bathroom was immaculate. The complimentary breakfast was a bit skimpy. Read moreGenuine Expedia guest review
"Not so good"
Only thing good about the hotel is the stop and shop across the streetGenuine Hotels.com guest review
"WAY over priced"
This hotel was way overpriced. Didn't have enough food for breakfast -- no fruit, ran out of eggs. They were overloading a circuit to run breakfast so the power would go out every 3 minutes. The woman from the hotel working breakfast was in her PJs, no bra -- a little awkward to be interacting with a stranger who wasn't dressed for the day. The internet […] wouldn't work well and it was hard to get websites to load. We were even situated near the lobby so we weren't very far from the router. This hotel wasn't a step up from Red Roof Inn, but was pretending to be with its overpriced room. Read moreGenuine Hotels.com guest review
"Room needed to be cleaned better"
I have stayed here in the past and have been very happy. Unfortunately, when we turned in for the evening, my boyfriend looked down to see a condom wrapper on the floor. Not sure how this, of all things, could possibly be missed. This was hi first visit to the hotel, and found it uncomfortable as the room should have been cleaned better. We started […] to question the rest of the room. Not sure if I would return because of this. Read moreGenuine Hotels.com guest review
"Staff Needs Training"
Staff was friendly but lacked ability to make you feel comfortable a problem was going to be taken care of quickly. Toilet did not flush properly, took two flushes for it to flush. Screen on slider on balcony would not slide and fell off tracks, they could not repair. Towels that were used were placed on floor in bathroom for maid to pick up and replace […] these were left and when we came back to the room later in the day noticed they were still there. Did not replace used face cloths or leave toilet paper. Dirty glasses and coffee cups were left behind and not replaced. The continental breakfast was from 7 am to 10 am. Getting to the little café area they had it was in complete darkness and this was after 7 am. Selection of food poor, some yogurt, muffins, small bagels, multigrain bread, cereal and waffle maker. Coffee was ok but only powder cream real cream would of been nice, and there was juice. Found that the circuit breaker constantly tripped and they had to be informed to reset it. Electricity would stay on a short while and then shut off again. This happened on the two days we stayed there. Read moreGenuine Expedia guest review
No one at the front desk for a half an hour and once someone came out they were rude and unfriendly.Genuine Expedia guest review
Short drive to beach and Atlantic Beach ClubGenuine Hotels.com guest review
"great location, not so great hotel conditions"
Location is great, but the hotel appearance inside wasn't that attractive. Carpets were terribly worn, lobby smelled like recently cooked bad Indian food. There was trash on the room balcony.Genuine Hotels.com guest review
"overnight in newport"
decent hotel close to Newport --good location -- quiet--Genuine Expedia guest review
"Basic no frills"
Located on Main Street not close to downtown NewportGenuine Expedia guest review
We would definitely revisit this hotel. The pool was very nice but one view is facing parking lots of nearby businesses which offered no privacy and were noisy as well. The other view is facing a beautiful green field. We think a pool should be totally surrounded by a pleasant view. The room was very spacious, the beds were very comfortable and the […] layout was very functional. We were conveniently able to conduct our business from the room which offered a nice desk with many outlets for the computer etc. The continental breakfast was very generous and the kitchen very pleasant with a homey feeling. It is very close to shopping malls, supermarket and gasoline stations. A five minute trip away to downtown Newport. This hotel is a great alternative to the more popular Newport hotels. Read moreGenuine Hotels.com guest review
Hotel was ok. Not the best but not the worse I've stayed. Middle of the road, no complaints but the breakfast was mediocer.Genuine Expedia guest review
"weekend in Newport"
The hotel is very clean and quiet. It's pretty far north on the island so if you're in Newport for the mansions or beaches it's a bit of a hike. But, for the price it was a good value.Genuine Hotels.com guest review
"over night stay by newport"
needed a reasonable place for an over night stay next to Newport RI this met our budgetGenuine Expedia guest review
"Not the worst, but far from good"
Dirty halls and stairs, stained comforters, and a noisy barely working AC. No pressure to even flush the toilet. Thank god we were only there for like 5 hours to sleep. Not the worst but hardly worth the rate they charge. Never againGenuine Expedia guest review
"Budget Hotel at New Port"
There was a musty smell in the hallway but the room was okay. The room was clean and comfortable. The breakfast was basic. Given the hotel prices in New Port, this was a decent place for what I paid. It is about 4 miles from downtown New Port.Genuine Expedia guest review
"last minute reservation great pool and a/c"
great pool not far from beaches or downtown newport. free breakfast. not a noisy hotel. and pets are even allowed. didnt smell like smoke or anything rooms were clean lots of tv channels and free wifi big showerGenuine Expedia guest review
It was a convenient location for what I was doing. The room itself was OK, but the hallways are showing their age.Genuine Hotels.com guest review
"Exactly what we expected-perfectly mediocre"
We were in town for a wedding and with every hotel within 30 min of Newport requiring a 2 night minimum, we needed to keep it inexpensive. The Ambassador is a 2 star hotel, nothing more, nothing less. The staff was perfectly friendly, free breakfast was nothing fancy, but did have a waffle machine, which was a nice surprise. The room was fine...it had […] it's flaws (ripped screen on the balcony door, old tube TV, no safe), but it was clean and that's most important. The light bulb above the bathroom mirror had gone out, so we let the staff know and it was fixed before we got back. The location was great-about 10 min to downtown Newport or the beaches in Middletown/Newport. Our only negative would be that the room had two full size beds (which we knew ahead of time). I don't know why places do this...a full size bed is not big enough for two normal sized people. We could have paid more for the king, but didn't. Overall, we can't say anything bad about this place. It was just as expected. Read moreGenuine Hotels.com guest review
we were upgraded to a king bed due to a cancellation. The mattress was broken to the point that the metal frame stuck out on the sides. It was a huge liability issue that needs to get corrected.Genuine Hotels.com guest review
"Outdated and not cheap"
I was just looking for a decent place to stay one night for the folk festival and this choice was the wrong one. Room appeared clean, but look a little closer and there were unvaccumed spots, dust and food particles behind and underneath furniture, windows were not clean and bathroom smelled of urine. The bathroom faucet was too short and you could […] not properly wash your hands. All furnishings and electronics were severely outdated as well as the decor. The place needs a major makeover if they expect to keep receiving $200 a night for each stay! Read moreGenuine Expedia guest review
"Just Ok and should be better for the money"
Although it was 96 degrees outside the room was hot when we arrived as the AC was off. After I turned it on it SLOWLY cooled the room down and some of the controls on the machine did not work. The breakfast was just ok. The juice machine was out of order and the waffle batter was a bit thick. The coffee was not good and the breakfast rolls were just […] so-so. The beds were good. Read moreGenuine Expedia guest review
"Economical Hotel for the dollar"
Hotel was clean and staff was friendly. Refridgerator and microwave in room was a nice compliment to our stay. We didn't use the pool but it looked clean and well maintained.Genuine Expedia guest review
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