"What a disappointment!"
We found this place on line and it looked like the perfect place to go for our 40th Wedding Anniversary. Time was slipping away and since we married on Valentine's Day, we knew finding a place would be a challenge. BUT "lucky us" we found this place and made the reservation...so excited that we were able to find it. We received a CONFIRMATION for 2 […] nights. When we arrived the ditzy girl at the desk said we overpaid and she quoted us a lower price. I was even more pleased...however when she led us up the steps we were mortified to see a teeny little room ....quickly I told her this was wrong. We had paid for a LOFT room which included a fireplace, Jacuzzi tub and breakfast the next morning. She said OH well that's why there was a price difference. So we went back down to the desk at which point another employee joined her and I could tell immediately something was wrong. They finally said SORRY you can only have the room tonight...because after all it's Valentine's Day tomorrow... I said YEA I know and besides that it's my 40th Wedding Anniversary! She said they were booked since January for all rooms. So I said ok then WHY did we get a confirmation that the room was available in the first place. I felt like leaving immediately but since it was getting late and there was just no other place to go we stayed. Honestly the room was BEAUTIFUL and the surroundings were so peaceful. No doubt we would have gone back again if we hadn't been treated so badly. Read moreGenuine Expedia guest review
"We LOVED our stay!"
07/23/14 Kaylee M Columbus, Ohio
My boyfriend and I stayed two nights in the Inventor's Escape. Both the room and the grounds were beautiful. Also, you MUST try the food while you are there, it's amazing! Overall our stay was perfect and we definitely recommend it to anyone who needs a relaxing and even romantic getaway.
"Did't quite meet our expectations"
07/07/14 Daphne H Solon, Ohio, United States
We are a veteran "romantic getaway" couple and the Hideaway just wasn't up to snuff. Most disappointing were the meals. Our gourmet dinner basket consisted of a chopped romaine salad, teriaki salmon (overdone), asparagus and mashed potatoes (with absolutely no seasoning!). Sparkling juice wasn't available so we were other beverages instead (brought to us in plastic pitchers). We had to go ask when the basket was going to be delivered to our room because it was never discussed what it would have in it or when it would be arriving. The outdoor fire and s'mores were lovely! Nice touch!. And we loved the double hammocks! The breakfasts were the most disappointing. Incredibly unimaginative! Award winning chef? Really? We had to fight off the flies constantly (so not romantic!). First morning was yogurt parfait (with the only fruit being a single cherry on top) and an english muffin. This was followed by two eggs and two strips of bacon. Boring! Nothing done to make it pretty. Also - for some reason there was no plain black tea available - just herbal or chai. Other places in this price range would have excelled at breakfast - usually with some signature dish and it would have been beautifully done. Second breakfast has yogurt parfait again (with the vanilla and strawberry flipped in the dish!) and a small dish of granola. Followed by our choice of bacon (wait...didn't we just have that?) or turkey sausage (that had obviously been cooked much earlier because it was quite shrivelled and dry and barely warm) and waffles (pretty sure they weren't homemade! - with GFS syrup. Certainly not what you'd expect at a place charging this much. Our room was lovely and the tub was fun! However the hotel was having some issues with the sewer system when we arrived (plumber was on site) and it created a very unromantic odor for the first day (seemed to abate by day 2). Based on prior comments it sounds like this wasn't a first. Overall I'd say if you're looking for a romantic getaway there are better places (like the Glenlaural Inn - now that's ROMANTIC!).
"Perfect anniversary stay"
06/19/14 M0m0ffive2013 Long Island City, New York
We celebrated our 25th anniversary with two relaxing and romantic nights in the Out of Africa Suite. I have celiac disease plus food allergies and sensitivities and the chef did a wonderful job providing delicious food that we could eat. We had two breakfasts, a candlelight dinner, picnic basket dinner, and the 'eat fondue naked' all of which were superb! Being from the country we loved the privacy of the inn. Overall it was a perfect quiet getaway!
"Romance in the Country"
We stayed 2 nights in the Carpenter room at the HideAway Country inn. The service was great, the food amazing, and the bed was more comfortable than my own. I can't rate the inn excellent because the rooms are a bit overpriced for what you receive. Biggest problem I had at the inn was well I am from the city, in the city we don't have well water. Had I thought about this ahead of time I probably wouldn't have stayed here. Now if the smell of well water doesn't bother you than this is a beautiful place to stay. We were both really excited to relax in the rooms jacuzzi whirlpool tub, and this was where the well water was bothering. However, service couldn't have been better, if you are looking for a romantic getaway, i couldn't get a bar of service on my phone, and we never heard any of the other guests, it was incredibly quiet which was nice. Also, the staff upon learning that my boyfriend was a vegan, made a full vegan breakfast, which was amazing.
"Romantic and Relaxing"
05/27/14 mccunda Twinsburg, Ohio
Our stay was just one night and seemed like much more. It was so romantic and relaxing. We stayed in the Out of Africa Loft. It was wonderful! The Jacuzzi was amazing and the bed in the loft perfect. We sat on the porch at midnight in our robes and saw no one. It was so romantic. We cannot wait to return. All the staff was so helpful and friendly. The food was excellent. I cannot give them higher praise.
"Was the perfect relaxing getaway we needed to recharge!"
05/22/14 zdogg445 Columbus, Ohio
We had such a wonderful time during our stay. The staff was helpful and pleasent. We loved the country setting and the fact that every need was on site so we could truely relax and unwind! Two thumbs up for this great B&B. P.S. rooms are amazing!!!!
"Hospitality at its best!!"
05/19/14 Jason F Greenwood, Indiana
My wife and I stayed here May 16 through May 19, 2014. I can't tell you how many times we heard "This weekend is all about you guys" from their staff. And then they backed it up with such friendly service. We stayed in "The Smith" room and it was pretty awesome. It was very clean and full of character....and Big! The hot tub for 2 on the balcony was awesome to sit in at night and have a glass of wine together. The bed/pillows were very comfortable. The views from the room are very scenic. The bar/lounge area is very comfortable and they have a great sitting area by the fire place as well as 2 large flatscreen tvs. We ordered dinner from the bar area and the food was fantastic. We felt like we were at a 5 star restaurant when we had breakfast each morning....again the food was fantastic! I have to say though, beyond how nice and clean and full of character this place is, the staff is truly what makes this place so welcoming and comfortable. Debbie, Sno, Victoria, etc. were all wonderful. We had many conversations with some of staff that went beyond them just checking on us. It is truly a family type atmosphere with the staff and that is something we really appreciate. We actually stayed here for a minimal charge through a radio promotion, but we would gladly pay the regular rates to enjoy another romantic weekend getaway here again. Thank you guys so much for making our weekend amazing! Jason & Kasie.
"Another Relaxing Stay"
05/19/14 Chops1971 Columbus, Ohio
My husband and I stayed at HideAway almost a year ago, in the Hunter's Den Loft. This time, we stayed in the Out of Africa Loft, and in our opinion, this room was much better. The Hunter's Den is very nice; however, we preferred the Jacuzzi and furniture in the Out of Africa Loft. Below are the pros and cons based on our most recent experience: Pros: ~Friendly and welcoming staff and innkeeper ~Clean and spacious room (no b. bugs) ~A/C unit works GREAT ~Easy to get in and out of Jacuzzi for two ~Packages and room service available ~Two TVs with Direct service ~Peaceful surroundings ~Comfortable furniture ~Fridge in room ~Nearby soda machine and ice machine ~Wine, Soda, Snacks available in office/gift shop area ~Very good breakfast (delivered to room for $25) Cons: ~Dinner basket was bland. We ordered the dinner basket to be delivered to our room the first time we stayed at Hideaway, and the dinner was excellent, so we decided to order another dinner basket for this stay. Unfortunately, the meal was extremely bland. The innkeeper (Deb) told us she hired a new chef, so maybe s/he is just getting familiar with the cooking. However, we spent $60 on a meal that had no flavor, nor was it filling. It was very healthy, which both my husband and I like, but I know how to make healthy meals that have a lot of flavor....and I am not a chef! This meal included very plain long grain wild rice; chicken kabobs....both dishes were so bland you could hardly tell a difference between the two with the exception of the texture; some type of chicken and veggie soup, which had a bad aftertaste; unseasoned cooked asparagus, and some type of apple/caramel dessert. For $60, we expected more. Next time, we will probably just order pizza from a local pizza place. Suggestions: ~Upgrade the Direct TV package to include movie channels (the majority of the channels are infomercials, news, or sports). Better yet, get a subscription to Netflix so people can watch shows/movies at their leisure. This would be especially ideal during bad weather times.....there is only so much time you can spend in a Jacuzzi and being 'romantic'. ~For the dinner basket, include more choices. We had choices for the main dish, but were not given any choices for sides, veggies, or dessert. Had we been able to choose these items, maybe dinner would have been better. For $60, having more choices would be appropriate. Overall, we greatly enjoyed our stay. We did not take off points for the dinner as it was edible, just not very good. Often times at places like this, we are at the mercy of the chef and what s/he prepares. As I stated previously, ordering pizza may be the better option for next time. If you are looking for a relaxing, peaceful, and romantic stay, Hideaway is a great option. We look forward to returning soon and trying one of the other rooms!
"Terrible stay- Horrible service"
04/26/14 madeleinevk Lima, Ohio
Planned a romantic getaway here Valentines Weekend. Upon check in we were told it would be a "few minutes" and to take a seat in the "bar". The bar was unattended so we could not order a drink, or even have a glass of water. We waited for an hour and forty five minutes before we could check in (we arrived a little after the check-in time) Upon entering our room it was lovely, however, we had ordered a dinner basket to be delivered to our room and with the delay in checking in our dinner would be coming in less than a couple of hours. We started to unwind and decided to turn the tv on - hey we did not have the kids, we could watch what we wanted!. The tv did not work.....Called the front desk and was told they would check on it. What ensued after that was a Monty Python movie. First one then another then another employee came in checking the same thing, told them the same information, over and over again. They then told us we would be "upgraded" to another room and that our dinner which was now over an hour late being delivered would be set up in this other room. We were advised this would be done in 20 minutes. Over an hour later we called again and advised please just bring our food as we were very hungry. The young lady running the desk brought our basket, the food was terrible. The pork was cold and overcooked, veggies were overcooked, the rolls were rock hard. The only edible part of the meal was the small slice of cheesecake for dessert. Our new "upgraded" room did not have a tv that worked and the fireplace was not working and no one knew how to make it work....... I think you get the jest. During this fiasco the young lady running the desk shared that the owner was gone for the weekend and there had been a large wedding and how stressed she was. The next morning we went to breakfast. It was ok. Not the quality we had enjoyed at other B&B's but at this point we were not expecting much. We asked our server what had happened the day before and she explained that there had been a large wedding party that had trashed many of the rooms, and it was basically a total fiasco the day before. We advised sorry to hear this. When she returned she was very kind and apologized and provided us a gift certificate to stay another time sharing that this was not the "Typical" experience. We thanked her and checked out. Fast forward a week ago Friday I reserved a room with our gift certificate for my husbands birthday. The reservation was 8 days out. I woke up Thursday in horrible pain. Had to see the doctor. Was advised to rest and of some other issues. We called the Hideaway to cancel our reservation for Saturday. When I called I spoke with "Deb" I explained that we had a reservation but I will sick and that we would like to cancel and will be rescheduling for a couple of months out. She never said sorry to hear your are sick etc, simply - "Whats your certificate number" I advised I didn't know but would get the certificate and give her the information. She did not respond. When I got the certificate I told her there was not a certificate number. Deb still didn't respond. She then said "Well your certificate is now voided because we have a 14 day cancellation policy you should know that since you stayed here before" I explained I had not even made the reservation 14 days in advance. Deb advised too bad. She was so nasty I handed the phone to my husband. Deb asked him what he did for a living and he explained that he owned 4 businesses. She then advised that she had 3 empty rooms this weekend and what a hardship it was..... basically it went nowhere. Long story place - the rooms could be nice if maintained - this could be a great place with the right management/owner. This is a business owner who doesn't understand customer service and doesn't take accountability for their mistakes. I would never recommend this place to anyone. Total waste of money. Buyer beware. Instead of a romantic-relaxing getaway you will end up at the Heartbreak Hotel.
04/19/14 TesiDaniels Erie, Pennsylvania
Sno, Victoria and Deb do a great job at making you feel welcomed. The new building has beautiful refreshing rooms and the older home has very nostalgic beautiful rooms as well. Their breakfasts are the best. The grounds are beautiful.
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