All hotels in Seville, Ohio, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5025 Park Ave W, Seville, OH, 44273, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 56 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.3
  • Condition
    4.0
  • Neighborhood
    3.9
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2.0 / 5Fair
"Faux suites"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel seemed to be temporarily understaffed, but whatever the cause the service was less than stellar. Returning to the room in the evening after being out of the room all day, we were surprised to find that the room had not been serviced. We needed fresh towels for the morning, so we called the front desk to ask if some could be brought to the room. Answer was “no.” We were told towels were still being laundered but would be ready around 9:30PM. We were invited to come to the front desk to pick them up any time after that. According to Webster’s, a hotel suite is “a group of rooms in a hotel that is used by one person, couple, family, etc.” But this hotel is one of too many “all suites” hotels that label a single, slightly-larger-than-average-sized room with a sofa in it as a “suite.” We’ve found that reserving an actual suite when traveling with teenage daughters (who’d rather not share a bedroom with their parents) is more convenient and costs less than renting two separate hotel rooms. Unfortunately, it is often difficult to discern from the room description on the hotel’s web site if they are offering a real suite or a faux-suite. Hotels need to adopt a specific label for faux-suites to differentiate them from real suites. Stop calling them “suites”!
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Robert
US
2.0 / 5Fair
"Not my best stay"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Several small things bugged me about this hotel. Just feels like time and effort is bot put in on there grounds.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2015
A Traveler
US
2.0 / 5Fair
"Not a place to stay."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I was truly disappointed. Last year we stayed at this same hotel and everything was great. This year was not good. The room was dirty, not just a little dusty but thick dirt on the curtains and valances in the room! There was paper on the floor in the bathroom. The room just was not clean. The card keys would not work in any of the exterior doors. We had to walk around to the front of the hotel to get in and we were parked in the back! The card key would only work in the room door once then had to be re-coded!! I won't be back.
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
Linda
US
5.0 / 5Outstanding
"A G review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very clean. I travel a lot and this was the best breakfast bar I've experienced.
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Weekend Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I were in Ohio for our grandsons Karate tournament. The front desk was very helpful and pleasant
Genuine Expedia guest review
Other trip Nov 18, 2014
Greg
US
2.0 / 5Fair
"Never go again... For the $$ it was filthy."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Nasty room... See my fri-sat review... Very very dirty ...
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
2.0 / 5Fair
"Never going back"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The room was filthy... Hair and cobwebs all in bathroom and corners of room...layer of grime around upper edge of shower and top of microwave... Mold on windows... It was a GROSS room... I could not wait to get my 3 kids out of there!!!
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, spacious, easy on-off to highway, free hot breakfast.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good property, good location off the highway,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Great on off the highway location, but not many restaurants around. You had to drive 15 minutes to get to a real restaurant other than a Mexican restaurant and a pizza/pasta place. That being said, the pizza place was really good.
Genuine Hotels.com guest review
1 night trip Oct 19, 2014
A Traveler
US
4.0 / 5Excellent
"Much better than the competition"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I always prefer the Hawthorn Suites. They're roomy, comfortable, and with adequate amenities (breakfast, wifi, computer services). While no fault of the management, this one was a little noisy Saturday night. Additionally, there appeared to be a little water damage on the wall under one of the windows - something that closer inspection and a little sandpaper and paint would fix in a jiffy. Still, these accommodations were vastly superior to anything else in the area.
Genuine Hotels.com guest review
2 night business trip Oct 17, 2014
Eagle Bob
US
3.0 / 5Good
"Business"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I'll choose another hotel next time
Genuine Hotels.com guest review
1 night trip Sep 9, 2014
Patrick
US
5.0 / 5Outstanding
"wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
beyond our expectation, spacious, can stay 6 people, with sleeper sofa, microwave and frig. Very good hot breakfast. will stay again.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Middle of night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Room was big and clean. Had 2 adults and 4 children and we were comfortable. Toilet was running non-stop and not always working. Asked desk to fix it twice. Repair man called us at 12:15 am to tell us he would be there at 1am. All six of us were sleeping. That was only complaint about the stay.
Genuine Hotels.com guest review
3 night family trip Jul 18, 2014
Alan
US
5.0 / 5Outstanding
"Super location. Super quality."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was clean. The breakfast was good. The place was quiet. The staff was courteous, interested, and just good folks. I would stay there again. Just a fine experience.
Genuine Hotels.com guest review
2 night trip with friends Jul 21, 2014
Jeff
US
2.0 / 5Fair
"non smokers stay away"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
I booked non smoking room due to health problems and when I got there late I was put in a smoking room. The halls were full of smoke the room was full of smoke, and when I went down to get another room the girl told me that was the non smoking room. It did not have the sign on door like other rooms and she said they were booked and had no other room so I guess they gave my room to someone else. The hotel is full of smoke from front desk. When I got there the front desk had no one working, I waited and called but no response so finally I called the phone number and that girl came out to do her job, this is not a very nice hotel at all. Book somewhere else........
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
CN
US
4.0 / 5Excellent
"pretty good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Seville is a very small town, but nice hotel, better than average breakfast for free, suite style rooms, would stay again.
Genuine Hotels.com guest review
2 night trip with friends Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We arrived on a Wednesday evening, just in time for the weekly free fajita dinner, including free beer and soft drinks. Desk personnel were very nice, room (suite) was clean and unexpectedly large for the price. Hot breakfast was great with many choices - much better than fast food. We will stay there again when in the area.
Genuine Hotels.com guest review
1 night trip Jun 18, 2014
Art
US
5.0 / 5Outstanding
"Comfortable and clean!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was easy to find, right off the highway. Check-in and checkout were easy and the staff were very pleasant and helpful. The bed was comfortable and the room was clean with all necessities. Enjoyed my stay and would stay again
Genuine Expedia guest review
Other trip May 25, 2014
Sandy
US
3.0 / 5Good
"Needs exterior maintenance"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
This extended stay type of hotel is in need of exterior maintenance. Replacement of rotting cedar boards, stairs, and paint would go a long way.
Genuine Hotels.com guest review
1 night trip Apr 29, 2014
Mark
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Large, clean and very comfortable. Staff was very friendly and the breakfast tasty.
Genuine Expedia guest review
Other trip Mar 14, 2014
judi
US
4.0 / 5Excellent
"Good deal, nice facility"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a new hotel that gets lots of things right: nice, spacious room with a little kitcheonette, friendly and helpful staff, good breakfast. It is a great deal at the price we paid.
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
4.0 / 5Excellent
"Decent hotel but lots of small problems..."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
It is a nice enough hotel but...... the keys were not working during our stay so we had to go back to the front desk a few times in order to get into our room (as did our neighbors). In addition, the pop machine dispensed the wrong drinks, our TV remote was missing and the room's phone did not work. We also found make-up on one of the pillow cases and the room was a bit dusty. In spite of all these issues it is a pretty comfortable hotel in a good location. This hotel simply needs to do a better job of "sweating the small stuff."
Genuine Expedia guest review
Other trip Oct 10, 2013
Mary
US
3.0 / 5Good
"A couple issues......."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
First off, trying to find this place late at night when you're not familiar with the area was difficult. The turn for the road is hard to see and we took the road just after it and it put us back on the freeway. Had to go about 8 miles out of our way after that to get back! Got checked in, parked and grabbed all our gear, and the keys did not work for the side door. Walked around front, got keys reprogrammed, and headed to our room. Our non-smoking room smelled of smoke. Back to the front desk to get a new room. Headed to the opposite end of the hotel with all our gear to our new room and settle in for the night....... a little crazy after spending all day at a hospital.........
Genuine Hotels.com guest review
1 night trip Sep 17, 2013
A Traveler
US
5.0 / 5Outstanding
"staff was very helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
nice size room, clean and nice staff
Genuine Hotels.com guest review
1 night family trip Aug 6, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was very spacious for our family of 5. Not fancy, but only needed to sleep, shower and leave.
Genuine Hotels.com guest review
1 night family trip Aug 4, 2013
Jason
US
4.0 / 5Excellent
"Nice place to stay on the way through"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was a nice place to stay as a stop over before we got to our final destination. I really liked the kitchenette, especially the full fridge with ice maker. The room was spacious and made it feel more like home instead of a cramped hotel room. We will definitely stay again at this hotel if we're going that way again.
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
Lilla
US
5.0 / 5Outstanding
"Beautiful Ohio Countryside!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean and spacious. Included kitchen very convenient for extended stays. Desk clerk very friendly and helpful. Full breakfast a great way to start the day. Ideally located for loved ones visiting the nearby Western Reserve National Cemetery. Very reasonable cost.
Genuine Hotels.com guest review
1 night trip Jul 29, 2013
Polishprincess
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We checked in late. The desk clerk was pleasant and helpful. Our room was great. It was clean and had a kitchenette. Nice pool. Very basic fitness center. No free weights. It is off the beaten path but on an interstate so easy to access anything you want to do. The included breakfast was comprehensive with anything you could possibly want. We were very satisfied
Genuine Hotels.com guest review
1 night trip Apr 28, 2013
Marcia
US
5.0 / 5Outstanding
"Very comfy and lots of amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was wonderful! Clean, clean clean! And there was a full-sized refrigerator, a stove, microwave and sink. How convenient is that? It's a great place to stay and would go back again. Actually, I'd love to find something this nice on every trip I make!
Genuine Hotels.com guest review
1 night trip Apr 4, 2013
Jess
US
5.0 / 5Outstanding
"Great little hidden away hotel for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We just loved our stay at this Hawethorne Suites! The pool room and water temperature were the best I've EVER had at a hotel. Very warm, nice air (you didn't have the overwhelming smell of chemicals). I'd stay here anytime! The breakfast was very good, hot bar with bacon, sausage, potatoes, eggs, and all the usual breads and fruits as well. Everyone was pleasant and friendly.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2013
Kim W
US
5.0 / 5Outstanding
"Customer Satisfaction is 100% at Seville Hawthorne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have traveled around this world in my66 years. I have never been treated better nor stayed in a finer place than the Seville Ohio location. Brandi and Kimberly always make me feel very special.I am retired from G.M. customer relations was my specialty so I know what i am speaking of.
Genuine Expedia guest review
Other trip Apr 6, 2013
Fast Freddy
US
5.0 / 5Outstanding
"Large Rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The pool was great. The rooms are large. The breakfast was very good. Will stay here again.
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
VOTBS
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel! Enjoyed everything about the hotel!!!
Genuine Hotels.com guest review
1 night trip Feb 22, 2013
Rachel
US
5.0 / 5Outstanding
"Very comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were pleasantly surprised at the size of our room and the amenities such as a couch, table, microwave and refrigerator in the room. The room was not brand new, but it was clean and extremely comfortable.
Genuine Hotels.com guest review
Other trip Oct 2, 2012
Tom and Marilyn
US
5.0 / 5Outstanding
"All around great place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had never stayed at a Hawthorn Suite hotel before and were so pleased with our accomodations. Finding a hotel that accepts pets is always difficult and our pets were welcomed here.
Genuine Expedia guest review
Other trip Sep 16, 2012
Marsha
US
5.0 / 5Outstanding
"Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic. An oasis in a hectic schedule.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2012
Tony
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was really nice. The bathroom is very nice and large, but it needs a door to close from the wash room.
Genuine Hotels.com guest review
1 night trip Aug 25, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a great time and were very satisfied with the hotel conditions.
Genuine Hotels.com guest review
1 night trip Aug 22, 2012
A Traveler
US
2.0 / 5Fair
"animal-friendly too much!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Occupants in next room had barking dog that barked all night long. Dog also barking on floor below. Did nott get good sleep! Service was good........everyone friendly. Would not stay here again though due to noise from animals. Told front desk clerk about barking but he did not put stop to it. Was told that hotel was animal-friendly, but in this case, it was not occupant-friendly.
Genuine Hotels.com guest review
1 night trip Aug 9, 2012
Geoff
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful room espically for the price. A lot of room for my family. Very nice pool. Will defintely choose this hotel if were in the area again.
Genuine Hotels.com guest review
1 night trip Jul 20, 2012
A Traveler
US
5.0 / 5Outstanding
"nice suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
travelling through we were just looking for a room. It was clean, the floor we were on was smoking on one side of the elevators and non-smoking on the other side of the elevator. The only time we smelled smoke was in the hallway near the elevator.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"저렴한 가격인데 최고의 호텔"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
약간 외진곳이라서 그런지 가격은 저렴한데, 너무 훌륭하고 아침식사도 매우 좋았습니다. 강추합니다.
Genuine Hotels.com guest review
1 night family trip May 28, 2013
A Traveler
KR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip May 2, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Oct 21, 2014
Carolyn
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 13, 2014
Dave M.
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night trip Jul 30, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Jun 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip May 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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