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"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"European-Like small Hotel"Reviewed by a Hotels.com guest on May 5, 2012
comfy bed, nice bathroom, great staff at front desk, wireless access easy, computer in Lobby new and rapid. Parking garage reasonable rate. Great spot nearby:EatIly--check it out for restaurants and goodies to bring home. Only improvement that could be made is quality of towels.
"The Gem may be a Gem"Reviewed by a Hotels.com guest on May 5, 2012
It was a nice stay. Only complaints are the size of the double bed rooms and the internet was very off/on. Other than that it was an excellent stay.
If you’re feeling knotty when you arrive, head to Spa 23 to enjoy 23rd-floor views of Manhattan and the Hudson River before settling into a therapeutic massage. Once fully restored, challenge yourself to the signature 48-ounce porterhouse steak at Shula’s Steak House and No Name Bar, or people-watch from Bar 10, overlooking Eighth Avenue. In-room dining is available 24 hours a day.
Guestrooms feature Westin Heavenly Beds with cozy down blankets and cushiony pillowtop mattresses. Signature bathrooms give you extra space in showers with curved curtain rods and adjustable dual showerheads, and you can wrap up in a terrycloth bathrobe afterward. 32-inch flat-panel TVs give a high-definition view of the world. iHome clock radios include iPod docking stations, so you can bring your music with you. Wireless Internet access is available (surcharge).
Westin New York Times Square strives toward environmentally sound practices and keeps a green eye on recycling, water conservation, and energy efficiency. This Manhattan hotel is a breath of fresh air: the entire property is smoke-free.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
At Spa 23, relax in treatment rooms, saunas, and relaxation space with city views. The spa’s menu includes massage, facials, nail services, body wraps, and beauty services.
Shula’s Steak House and No Name Bar - Enjoy fine dining, with a menu featuring lobster, seafood, and the restaurant’s signature 48-ounce porterhouse steaks. Don Shula’s namesake restaurant is decorated with football memorabilia and celebrity photographs. The No Name Bar is open until late night.
Bar 10 - Cocktails are served in front of floor-to-ceiling windows overlooking Eighth Avenue.
Room service - In-room dining is available 24 hours a day.
The WestinWORKOUT® Gym (surcharge for access), located on the hotel’s 23rd floor, overlooks the Hudson River. Watch your favorite show as you sweat it out on the gym’s cardio and strength machines, or have a stretch on the exercise mats and balance balls.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Let the West Coast have Hollywood; Broadway’s lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patrick’s Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
see all hotels in New Yorkall staff were friendly, knowledgeable, and helpful. great location
The hotel was great except the room service was lacking. We had to call the front desk to have our room recleaned three days in a row. Then they left dirty sheets on the floor. They did not even pick them up the next day when they cleaned. They also charged our debit card for the room rate each night even though we had prepaid. It took three visits […] to the front desk to straighten this out. But we did not get the money back into our account till we were back home two days. It was good I had plenty of money. Read more
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"Excellent hotel close to Times Square"
Very convenient to all the theatres!
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the sleeper sofa was not comfortable....
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"Westin NYC Times Square"
It was not a very pleasant stay at this hotel. It would have been better if we got what we have reserved for, which was a 2 double bed room. I reserved the room 3 months in advance to make sure that may 2 teenagers are comfortable. But to my surprise, I was given a one bed room and a "complimentary" rollaway bed. I complained to the front desk but I […] was told it was based on availability only. I think that if you paid for a deluxe 2 double bed room, you should get what you paid for. Read more
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"Wonderful experience"
Staff was soo helpful and made my birthday extra special. Would definitely recommend to others and would definitely stay here again.
This guest did not leave a comment.
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Great location if your primary stay is for the theaters. The room was okay. The room service was good. We received less than satisfactory service from different bellman when attempting to get a taxi on multiple occasions.
"Much better than I expected"
Great spot, big room (relative to other NY hotels) great service, clean and the perfect location for exploring.
"Best stay in Times Sq."
Had an amazing time at Westin. Location, Location, Location, that's all NYC is about, right? And what a perfect location. The best is the quality of bedding and the bed itself. Super comforting. It takes all your tiredness away, woke up so amazing fresh. Best bed.
"Great Stay"
Room was nice and comfortable great view of the westside of Manhattan. Expensive drinks in Bar 10 and closed too early on friday night. Went in for a drink at 1215am and was unable to be served. Overall the hotel was well kept and by fair more square footage than other hotels we visited where friends were staying. I was very happy to come back to my […] room and that I didnt pay to stay at the other hotels. Read more
"Hilton--great spot"
This hotel was located in a very convenient spot by Times square and a short walk to central park. Room had a great view of times square and the river. Was comfortable and very well taken care of. 10 Bar in the lobby was fun and convenient. Would stay again.
"Perfect location for everything"
The hotel was perfect being only one block from the bus terminal and one block from the majestic theater where we seeing Phantom of the Opera. It was my wife and son's birthdays that weekend and the hotel helped to make the overnight stay an overall success. Thanks to the staff of the Westin for being very helpful to us during our stay. My son already […] told the hotel manager that he hopes to see him next year. Read more
This guest did not leave a comment.
"Great hotel inTimes Square"
Second time there - really nice room and view. Room was clean, staff was friendly. Frances at the front desk was the bomb!
While the hotel itself was close to all the activities, they did not seem to care that we were there celebrating yesterday my daughter's 21st Birthday. I expected some sort of acknowledgment bu way of a card, champagne or free drink from the bar. Also we left our bags with the Bellman while siteseeing &u gave a tip, when picking up our bags to take […] them to our room a NEW Bellman expected a tip too! When I didn't give one a gave a VERY awful stare made us feel uncomfortable. WE took our bags to the 38th911 floor NOT him. Read more
"Great Hotel- Except for the wait at check-in"
The title says it all. This is a great hotel in a great location. The room was very modern and very clean. The bathroom was unusually large and it seemed as though it had just been remodeled. My only complaint was check in. We got there just after 3pm and had to wait on line to check in. The line consisted of about 7-10 guests however for some reason […] it took 10+ minutes to check in a guest. It took about 40 minutes of waiting in line just to get checked in. Aside from that the staff was courteous and we had a great stay. Read more
It was spectacular! Had an amazing time!!!
"Great location"
Great location and price. Check-in was the only issue we encountered as there were only 2 people working at check-in on the Saturday of President's Day weekend at noon and one of those two was tied up with what appeared to be a difficult check-in.
"Perfect for weekend getaway"
My wife and I spent three days in New York to celebrate our 10-year anniversary. I had never been to New York, and my wife had always wanted to get back there. Staying in Times Square was great to be right in the middle of the action, and we couldn't have done better than staying at The Westin. The hotel was beautiful--lobby, hallways, etc. The elevator […] was fast and always readily available. The service was friendly and knowledgeable. The room itself was clean, modern, and comfortable. The two best parts were the bed and the shower. Both were truly "heavenly", as described. If we ever come back to New York, we will most assuredly choose The Westin again. Read more
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"Next to Times Square"
First, this hotel is adjacent to, but not in Times Square. The room was great, and view terrific; rooms were very modern and clean. Two complaints: (1) the line for check-in was long, and slow; took almost 30 minutes, and then had to stand in line again for the keys 2 hours later (room wasn't ready). Concierge had a real attitude, like "standing […] in line twice for that long is just how we do things." (I'd fire her. (2) there was little in the way of in-hotel services; we were asked to visit Shula's (in-hotel restaurant), and when getting there found it was closed. No food service available on premises. Read more
"Westin Times Square"
The ugliest bathroom I have ever seen.
"Westin Times Square"
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The hotel was first rate -- I expected a lesser room since I hadn't gone through the hotel and had received a lower rate through hotels.com. Was I surprised when I entered my gorgeous, corner room! One bank of windows overlooked the Hudson River and the other bank of windows overlooked NYC. Definitely a great value!!! And the staff was VERY attentive. […] A+++ Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Date Night"
I took my wife to NYC for a date night. Everything was great at the hotel. Only thing that bothered us was trying to valet the car, however it was not the hotel that caused that problem. It was a tour bus that pulled right into the valet section.
"Great Hotel"
Great location. Service was great.
"Great location and clean hotel room"
We enjoyed our stay at Westin very much. Our only complaint is the continuous demagnetising of the keys. We were told to keep it away from cell phones and credit cards, but apart from placing it in another section of your handbag, what else can you do. It was very annoying to take a lift to the 38th floor and then return to lobby to have the key co […] rrected. Read more
This guest did not leave a comment.
This guest did not leave a comment.
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"Date night"
My husband and I stay in NYC once a month for dinner/show etc. this is the second time we had stayed in the Westin times square. The hotel is nice but nothing special. Clean but not brand new. We feel as though for the price and location it works out good for us. We have stayed in other Westin hotels that were nicer but for the price and convienance […] this hotel works for us. Will stay here again. Read more
"Westin Times Square"
Enjoyed our stay! Had a pre-show meal at Shula's Restaurant in the hotel. Highly recommend the Crab Cake!. Had a post-show drink at Bar 10 located in the hotel. Only complaint was that there wasn't any Jaegermiester there! Nor Malibu Rum BUT the bartender whipped up a tasty concoction for me! Checkout was effortless and the doormen were really great […] and friendly. Read more
"exxellant hotel"
Another great westin hotel. Everything about this hotel is great well worth the money. Great location.
This guest did not leave a comment.
"Great hotel, but check your bill"
The room and bath were large, and well kept. The lobby was very active, with a lot of seating. Shula's food was excellant, but expensive for breakfast. My bill showed up with a $59 charge for parking, but we did not have a car. It was corrected, when I called the desk. I would assume this is a problem that happens frequently. So check your bill before […] leaving. Read more
"Starwood properties never let me down"
Great experience from the minute we walked in! Hector at front desk got us an excellent room with a beautiful view and get this....2 1/2 hrs before check-in! What a great start for a quick get away! Great location for tourist, clean nice size room (we had 2 double deluxe) Only room downfall is the lighting which is not a deal breaker for me and I love […] alot of light. Enough lighting in bathroom for us ladies to do our primping! Did not eat or drink in hotel so cant comment either way Also use their valet parking, they publish a rate which is higher than it actually is. I found this out after I told check in where I parked and what I paid and he told me a much lower price, my loss. I would use their valet next time Read more
"Central Location"
Rooms were spacious and clean. Location was central to business meetings that I needed to attend. Room decor was updated nicely. It met my expectations
Perfect for patrons of the theatre.
"nice place, i would return if in area."
not a bad location if your interest is the new years eve party (our purpose). Been there before and would reccomend it.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
