"Good place to stay in downtown Houston"
excellent customer service at front deskGenuine Hotels.com guest review
I had a great stayGenuine Hotels.com guest review
"Needs some improvement...."
The room was small and did not have an extra chair to sit on. The shower floor looked dirty. Needs an extra duty cleaning. The staff could be more friendlier and accomodating. The bellman seemed to linger just for a tip. The restaurant main bartender drives away business. She was completely immature and needs some serious customer training. The noise […] downstairs for 45 minutes at 3AM in the morning was disruptive. They needed more police outside to patrol the crowd. Read moreGenuine Hotels.com guest review
It was a good stay. We had to request linens for two each day we stayed.Genuine Hotels.com guest review
It was farther from the convention center and they had no shuttle bus service. Otherwise the service was good and the room very nice.Genuine Hotels.com guest review
"Nice but very small"
This hotel is very clean and the rooms are very nice; however, if you need a large room this is not the place for you. It is the smallest room we have ever stayed in. Also, they put us right next to the elevator and we could hear it. I asked to change rooms and they did not have any available. We had lots of luggage, but we still managed. I would stay […] here again, but due to the size, I will try another hotel. We felt the neighborhood was better here than a few blocks over where we had previously stayed. Read moreGenuine Hotels.com guest review
We loved the hotel! Staff was exceptional! Downtown Houston was awesome!! And had valet parking! We will definitely stay again!!!Genuine Hotels.com guest review
"Nice hotel with some older charm"
My wife and i stayed here for just a small getaway downtown houston. Though the room was quite small, it was very nice, cozy, and had everything we needed. The valet wasnt the most welcoming. Being the first person you see when arriving they should be the warmest individual youll greet at arrival. The hotel restraunt closed earlier than expected so […] that was inconvenient but they are a seperste entity. Read moreGenuine Hotels.com guest review
Went for a birthday celebration. Got in at 5pm just enough time to change. The room was a bit small with a queen size bed. Got back to the room at 3:30am and fell asleep. I kept feeling like I was falling off the bed. At 10am when I woke up I realized that we were sleeping on Two twin beds made up with queen sheets. At check out I mentioned the situation […] and the manager was kind enough to take my valet parking off of my bill. I won't be going back anytime soon. Read moreGenuine Hotels.com guest review
Hotel was quaint & nice. Pleased with the location. walking distance to evening event.Genuine Hotels.com guest review
"Great value for downtown Houston"
Nice hotel. Right downtown. Very convenient andnice for business travel.Genuine Hotels.com guest review
"Days Inn is Much Better"
So unimpressed. The room was TINY. We had to go down to the lobby to ask for soap, shampoo, and conditioner, as there were no toiletries in the bathroom at all except for a -what looked to be half used- bottle of lotion. No free parking, valet is over $20 and it took them about 25 minutes to retrieve our car. We kept waiting while others who came after […] us had their cars retrieved. In addition, there was an old building really close by which was scheduled to be imploded at 0630 the morning of our stay, it would have been nice to be notified, the bed (very uncomfortable bed that sinks in the middle) shook as we were woken with 2 big booms from the implosion. We had no idea what was going on until we turned on the news. The check in guy was kind as were the valets (even if slow). We should have stayed at a Days Inn or even Motel 6. Read moreGenuine Hotels.com guest review
We would stay again. Rooms are small but served its purpose.Genuine Hotels.com guest review
"Friendly, Good gym, terrible cleaning"
Located i the business district. Alrigth area, but not too much to see for tourists in the nearby area. Friendly staff at the hotel and a very (!) good fitness room (taking into account that this is a hotel, not a gym). However, room cleanliness is very, very bad. If it was possible to upload pictures here, we would have done that.. Used coffe filters […] in the coffee machine, and so much dust in the bathroom that it was hanging (and falling) down from the roof. Dust behind most inventory. Disguisting!! Room was also a bit too small. An okay hotel with nice staff. We notified the staff about the lack of adequate room cleaning, so that they could take action. Unfortunately, the condition of our room suggests that this is not a one-time mistake. Rather, cleaning must have been bad for a long time. Read moreGenuine Hotels.com guest review
"Dusty and Musksy."
The staff were friendly enough. My food was warm not hot when delivered by room service. The valet parking staff attempted to pick up my friend, making her uncomfortable. The room was very compact and dusty. I think it was overpriced!Genuine Hotels.com guest review
"Wasn't the worst, wasn't the best."
My friend and I only stayed for one night this past weekend so of course we went for the cheapest room #418 but we were a little mislead by the pictures we had seen. The room was smaller than expected, we did not know that there was only a shower no tub. The plug in socket in the bathroom did not work. No microwave or mini fridge, only a coffee pot. […] Staff did not answer the phone when called. Our keys didn't work at first for the outside door or elevator, we got locked out and had to find someone to fix it. There was not a dock for a cellphone like was stated but that's not big deal. It could have smelled better and the bed was suppose to be a queen/king but it was just two beds put together and you could feel the separation in the middle. The valet parking only was not clearly let known anywhere or by anyone when we got there, we had to ask. Wasn't the worst, wasn't the best.. Would only suggest the cheaper rooms for 1-2 night stay go-ers. Read moreGenuine Hotels.com guest review
"Perfect Downtown Hotel Location!"
This hotel was PERFECTLY located in the middle of quite a few downtown music venues. Most within walking distance. Hotel & staff were very nice. The rooms were small but priced accordingly. Hotel has DirectTV with LOTS of channels. Resturant & Bar attached to the hotel that closes early but there was a FANTASTIC Pizza place on the same block that delivered […] straight to your room & they charged it as room service called the Flying Saucer & it was very reasonably price & there was a $3 charge for the delivery. Can't beat that! The valet men were very nice and attentive. The only thing that was a little strange was that they only had one ice machine and it was located on the lower level.. nice elevator ride if you're on the top floors. But overall it was great for just a fun overnight stay in downtown Houston. They had WIFI availability & phone chargers & Ipads to borrow at the front desk which I thought was really nice. OH & the bed was pretty comfy too. We will definitely be staying there again. Read moreGenuine Hotels.com guest review
"Solid but small."
The room was a bit small but we had a great experience overall. I would park on the street, parking is free after 6 p.m. and on the weekends. The location is great. You can walk a few blocks for great food and spirits.Genuine Hotels.com guest review
As always, straightforward no-nonsense lodging with the right basic amenities.Genuine Hotels.com guest review
nice..i was very impressed with the customer serviceGenuine Hotels.com guest review
"Nice enough, but needed some TLC"
Fantastic food in the restaurant! Small rooms, but comfortable. Really loud A/C and toilet didn't flush well.Genuine Hotels.com guest review
"Would definitely stay again."
Beaufifully renovated. Security is great.Genuine Hotels.com guest review
"Club Quarters Houston"
Very disappointed this business trip, room was next to elevator and could hear it throughout the night. My largest concern is the cleanliness, I rinsed out a coffee cup with oatmeal and the service didn't pick up for an entire week? Really? Also, I took the stairs each evening and found that water bottles in the stairwell were not picked up, when staying […] in a hotel, you want it to be clean! Read moreGenuine Hotels.com guest review
"Trip to H-town on business"
Great stay!! Will recommend it to my associatesGenuine Hotels.com guest review
"Club Quarters Houston"
Now I know why they call it Club "Quarters" - the rooms are a quarter-sized compared to a standard room! Convenient location for downtown.Genuine Hotels.com guest review
Nice quite hotel as usual. Great service and great value. There is bottled water in the hallways at your disposal for free.Genuine Hotels.com guest review
"Fantastic Busienss Hotel"
This is the second year staying at this hotel for a conference at the convention center. The rooms are a little on the small side, but perfectly functional. Also, this hotel is in a fantastic location in downtown Houston. The hotels has free bottled water machines, snacks in the lobby, and an awesome specialty coffee machines. Also, the restaurant in […] the lobby is fantastic! All around...a great value for staying in downtown Houston. Enjoyed it! We plan to stay here again next year. Read moreGenuine Hotels.com guest review
"Beautiful hotel, great location"
Hotel nicely renovated and very secure. Key needed to gain entry and to use elevator (nice when located in downtown Houston).Genuine Hotels.com guest review
The hotel was very nice. Room size was misleading though. Just a bit small for my taste. Overall good experience.Genuine Hotels.com guest review
I booked this room for my 2 daughters that came to Houston for a concert at the river center. They both raved about the hotel and the staff and even the hotel employee that ran down the road to hail them a cab. Thanks Club Quarters for keeping my daughters safe!Genuine Hotels.com guest review
"Way to treat a service member"
I pull into the hotel around 11pm told I needed to valet my car because self parking was far. So I did I only stayed one night because I'm traveling cross country. When I checked out I open the back of my tahoe to notice my luggage with all my clothes my Xbox and backpack missing luckly they seen my uniforms were hanging in the back and didn't take […] those, 4 days later still waiting on a phone call from hotel management .plus there rooms are awful small I do not recommend this hotel. Read moreGenuine Hotels.com guest review
"Perfect Room - Great Rate"
I was only in Houston on business for a day and only in the hotel room to sleep and shower the next morning, so this room was perfect and the rate was great!Genuine Hotels.com guest review
Our stay was great, yes the rooms are small but we didn't need anything too big because we were barely in the hotel. The staff was great and very friendly.Genuine Hotels.com guest review
"Good value, small room."
The hotel was very clean and the location was perfect for my meetings but the size of the room was on the small side. The view was nothing to talk about but if you're looking of rvalue and a nice clean hotel with a courteous staff then this is the place for you.Genuine Hotels.com guest review
the mattress had a big dip in the center so when 2 people lay on it you have to force yourself to the sides. the trash can had trash in it when i arrived. When i told the front desk about the mattress, and that i was leaving a day early, the woman said she could not do anything about it because it was purchased by a third party.Genuine Hotels.com guest review
"Great Location, but Interesting Accomodations"
Walking distance to one of my meetings, easy access to major Interstates and walking to Minute Maid. That being said, after dark not the best place to be. Some restaurants near by. Friendly staff and prompt service. The "Suite" was smaller than most traditional rooms. Kitchenette was a sink and fridge. Previous cereal boxes were still in the cabinet. […] Garbage disposal had no switch and the sink backed up. Great self-service amenities. Valet took a while and was literally a surface lot across the street. Upon review, I should've spent the extra $30 for the Westin by the Ballpark. Read moreGenuine Hotels.com guest review
Small room, sheets feel like paper, small bed, no ice bucket, overall a very disappointing stay.Genuine Hotels.com guest review
It was a convenient place to stay. The hotel is dated and needs some work. The staff is nice but the place could use some passionGenuine Hotels.com guest review
"Great for downtown"
AwesomeGenuine Hotels.com guest review
"You still dont get what you pay for"
Bellhop/valet parking guy was rude or just mentally off. Literally waited 10 minutes in front of the hotel while he chatted with the suv in front of me, not even business convo. How do I know? Because his conversation with me turned to pornography within 5 sentences. But thats an employee not the hotel as a whole. Rooms small, no fridge. tiny bathroom, […] just small in general. Free breakfast? no u pay more monies. free parking? no u pay 20 or 25$ for valet. Worth it? no, there are better places to stay. Read moreGenuine Hotels.com guest review
Good bar too.Genuine Hotels.com guest review
"My Club Quarters stay"
The hotel was extremely nice and elegant. My room was slightly smaller than I expected, but the amenities were great. A bath tub would've been awesome as well. Nonetheless, I enjoyed every minute and plan on revisiting in the future!Genuine Hotels.com guest review
was surprised to see a $50.00 charge to my credit card. Had paid the bill in advance through hotels.com and it was never explained that we would see a charge that would not be refunded for 4-7 business days.Genuine Hotels.com guest review
"Disappointing and uncomfortable"
Lots of little things added up to an uncomfortable stay here. The previous occupant of my room clogged the toilet, and apparently maintenance staff did not notice this when they cleaned. The "king-size" bed, which took up almost all the floor space, was in fact two smaller mattresses strapped together, so I could only sleep on half of it comfortably. […] The shower floor was unevenly laid tile that was quite sharp to stand on; the walls were very thin and I could hear other people's TVs late into the night. Getting in and out of the hotel for work every day was made difficult by the expensive, inefficient valet parking system -- when I first arrived at the hotel, I couldn't park at all because the line of cars waiting for valet took up the whole block. The valets themselves are very nice guys, but they are terribly understaffed and cannot handle the volume the hotel gets, which means every time you either arrive or leave you're in for a long wait. The front desk staff was polite but also seemed overworked; they appeared to want every customer interaction to be over as quick as possible. I didn't enjoy being here, and I won't stay here again or recommend it to anyone. Read moreGenuine Hotels.com guest review
"Convenient to downtown attractions"
Very satisfied with everything! Valet parking was quick. Staff was great. Rooms were very comfortableGenuine Hotels.com guest review
cookie with coffee would complete the old style, make it cozy. It makes up for the older appearance of the interior and amenities. Wi Fi was very helpful.Genuine Hotels.com guest review
Very helpful staffGenuine Hotels.com guest review
Woke up to a jack hammer at 6 am..... wasn't a happy camper ......Genuine Expedia guest review
room was very small. staff wasn't very friendlyGenuine Hotels.com guest review
"Nice hotel, bad room"
I have stayed here before and it was great. The room I was in this time (817) had a very loud air conditioner right above the bed.Genuine Hotels.com guest review
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