This hotel was beautiful and the price was phenomenal! No detail was left unattended. The grounds and views were spectacular, the beds were super comfy, and the staff was extremely professional. I am planning to return!Genuine Expedia guest review
My husband and I stayed at this hotel for a couple of days and it was absolutely amazing. The hotel was beautiful. Our room was one of the most comfortable rooms we've stayed in. The staff was extremely friendly and it was apparently that exceptional customer service is a top priority for the management team that runs this hotel.Genuine Expedia guest review
"Great with one complaint"
The hotel is beautiful. Tastefully decorated with very large rooms. Our only complaint would be the elevators. There are only two serving 10 floors. There are no service elevators so the cleaning staff must use the same elevators as the guests. Their carts are almost as big as the elevators! They run very, very slow. There were lines both in the lobby […] and room floors. We were on the 6th floor and found our selves using the stairs rather than to wait for the elevator. They were that slow. Read moreGenuine Hotels.com guest review
"great deal for the price"
The room was beautiful, spacious and well kept. The staff was fairly helpful with one or two people as an exception. They have a very hard time giving us an early check in though. The AC in out room was not functioning properly and our room never got as cool as we would have liked the pool was well kept but constantly busy be it with little kids or […] overly zealous couples. Overall not a bad stay. Read moreGenuine Hotels.com guest review
"Hotel is vintaged, staff was friendly but......"
Stay over rooms could have been cleaned in a more timely fashion (they start with cleaning the check outs first but maybe they might incorporate 2 teams on each floor- one group cleaning the check outs and the other group stay overs). You still want to fill appreciated by having a clean room after being out all morning and afternoon. Need a better grade […] of toilet paper. Being green is nice but not when you see what you're depositing is on your hand. Read moreGenuine Expedia guest review
Charming old-Victorian atmosphere. Very comfortable and private. Staff very helpful.Genuine Expedia guest review
"Great Hotel For Couples on Vacation"
I'm always nervous about looking for hotels in other states, especially ones known for high crime rates. This hotel is in a perfect location. I had no concerns about walking around by the shore and shopping area. The hotel is in driving distance to a huge beach, was very comfortable and felt very safe. The restaurant next door is a bit pricey, so we […] drove about 5 miles up the road to the Hobo Tavern which turned out to be delicious. The continental breakfast was good, it's like any breakfast you would find at any hotle (waffles, yogurt, bagels, milk, juice, etc), which was very good and the room was very clean. You can tell the hotel rooms have been remodeled, at least the one we stayed in was. There is tons of storage space, microwave and fridge. We didnt utilize the pool at all as we only stayed one night, but it looked very nice, definitely liked the idea of two hot tubs in the pool area. Would definitely recommend this hotel to anyone. Highly, highly recommended! Read moreGenuine Expedia guest review
It was a nice sized room with quality amenities. A perfect place for an overnight birthday celebration. Reasonably close to good restaurants, within walking distance of the culinary school restaurant.Genuine Hotels.com guest review
"Very Nice Hotel"
We stayed for one night as we were just visiting the area for a day. Staff was friendly and room was very clean and things appeared to be relatively new.Genuine Expedia guest review
"Not bad, but service was dicey"
This is actually a pretty nice place to stay, but we had significant room service issues which caused three separate awkward situations. That said, if you are staying in Muskegon, the Shoreline Inn is a pretty reasonable choice.Genuine Hotels.com guest review
This hotel is a keeper - diamond in the rough. The staff was courteous, polite and went beyond the call of duty. Resteraunt was good. The turkey brie sandwich was to die for. Five star experience!!Genuine Hotels.com guest review
Was not too pleased. The beds were so uncomfortable that my husband and myself could barely move in the morning our backs hurt so bad. The linens were so cheap and overused, including the pillows that were flat. The hot tub had scum all around the sides. The room included a bistro table and chairs that were rod iron so they were very uncomfortable to […] sit on. The hotel restaurant is outside the hotel along with the bar which we were under the assumption it was inside the hotel. I read there were all these cute shops around but no, there was nothing close to this hotel. Very disappointing! Read moreGenuine Hotels.com guest review
"Great Hotel for family"
The hotel was absolutely beautiful! It was easy to find and close to the area we needed to be in. My kids raved about the comfy beds and the pool area - especially the the 2 hot tubs! Plus we had a great view of the water, and the continental breakfast was filling!Genuine Expedia guest review
Great view- did a spring break stayover /pizza/swimming with the kids- Staff was exceptional, breakfst was nice and I loved the full size frig for our snacks and sodas:) Definietly staying again.Genuine Hotels.com guest review
Just one night stay but everything I want in a hotel Clean Quiet and friendly helpful staff If the rates don't increase much we'll be back in the summer and fall. I will recommend this hotel to anyone who asks.Genuine Hotels.com guest review
"Nice downtown location"
Very pleasant staff. Room was clean and comfortable.Genuine Hotels.com guest review
"Great location, very nice hotel"
This was our 3rd time staying at this hotel. It is very conveniently located near our friends. It is right next to the marina, so the views are great (not quite as impressive if you are facing the road instead of the water...). The Winter Sports Complex is a short drive away. The staff is nice and the rooms are nice and always clean.Genuine Hotels.com guest review
Super comfortable rooms and 24 hour pool and fitness center which is awesome. Great continental breakfast and located close to the CIM and shopping.Genuine Hotels.com guest review
Stay was great but the CSR charged my credit card when I already paid through Hotels.com which my card was charged 3 times. The rooms and vierw were awesome a great place for a romantic getaway. I will return again.Genuine Hotels.com guest review
"Very nice hotel"
A very nice hotel located on the water. There was old world charm yet conveniences of newly build hotels. NIcer then another 3 star hotel located close by.Genuine Expedia guest review
Great value for the money. Huge room, very clean and comfortable. Not near anything, but neither is Muskegon. Would stay again in a heartbeat, and will probably check out the Marina in the summer. The restaurant next door was Chicago quality food, yum yum...Genuine Hotels.com guest review
The staff was pleasant and willing to help. You really don't have to leave the hotel, with it's own 24hr pool, to the restaurant located steps away, you have everything. Easy access to the roads and close to Downtown.Genuine Expedia guest review
"A great place to stay!"
We have been here two weeks in a row and we love it. Everyone has been so nice to us. We couldn't have asked for a better stay. Thanks again SHORELINES!! We will be back.Genuine Expedia guest review
"Maybe for the summer..."
I used to design gas turbines so I do know - the noise level of the hotel's furnace is comparable to small jet engine. We could sleep only after turning the heat as well as the fridge off.Genuine Expedia guest review
"Nice Romantic Getaway!"
Great hotel, great staff, GREAT room and a really nice restaurant at the marina next door. Wow! cannot wait to afford to do it again and again.......if you know whatI mean:-)Genuine Hotels.com guest review
The location was awesome, the staff was helpful and the breakfast was very tasty.Genuine Expedia guest review
"Excellent Getaway for my Husband and I!"
The staff was helpful and friendly. The background music was soft and seasonal and put you in a good mood. I liked the old style furniture in mint condition and the tasteful decorations, The fireside room was spacious and friendly for families or friends to gather in. The pool was delightfully warm and good-sized. The small but adequate workout room […] was well-equipped. The restaurant next door was the best food we've ever enjoyed! The hotel is the tallest building around, so the view of the water area is spectacular! We also enjoyed visiting the USS Silversides Submarine Museum, movie theater matinees, and St. Mary's Church in Muskegon, as well as Hoffmaster State Park hiking trails in nearby Norton Shores. It was an excellent retreat! Read moreGenuine Expedia guest review
What a terrific experience!!! Beautiful surroundings, exceptional staff, awesome room! The morning of our arrival I called to upgrade to a lakeside room....best move EVER! We got a corner room on the 3rd floor and with 3 amazing floor to ceiling windows the view was breathtaking! The size of the room was more like that of a suite and still can't believe […] how reasonable the rate was. I would stay here again in a heartbeat. Read moreGenuine Expedia guest review
"Helpful staff, comfortable hotel"
I try to book my room here when I have to stay in the the Muskegon area. Have tried other hotels in the area, they do not compare to the rooms and service of this hotel.Genuine Hotels.com guest review
"different but nice"
although only 10 yrs old, the Victorian style and unusual room configuration made this appear to look like an older facility. our room was large with two queen beds, a sofa, a dining table & 2 chairs, a full-size sofa, full-size refrigerator, microwave. unusual furnishings but nice for multi-day stays. very good restaurant (The Lake House) but in a […] separate building. HVAC system is very noisy; each time the heat kicked on it was loud enough to awaken me. nice views of lake and/or downtown depending on room selection. friendly & helpful staff. Read moreGenuine Expedia guest review
"Would stay here again when in Muskegon"
The looby is attractive and welcoming. Our room was very clean and quite comfortable. The staff was very friendly and helpful. We had a view of the harbor which was lovely even in the rainy weather we had during our stay. The breakfast area is roomy with a very nice view. A very postive experience.Genuine Expedia guest review
"nice place to stay"
The hotel is generally nice and clean. No problems, staff was nice.Genuine Hotels.com guest review
"Gorgeous rooms and views"
My room in the Shoreline Inn was gorgeous! I was on the 5th floor with a view of the harbor. The furniture was lovely and very comfortable. I didn't request it, but the room had a kitchenette that would have been great had I been staying more than one night. It was large and could have accommodated 4-5 people, although I was the only one. I was extremely […] pleased. Read moreGenuine Expedia guest review
"Fine for a short stay"
This hotel has a good location on Muskegon Lake and nice view from our window of the lake at sunset. The furnishings are somewhat dated and old. The cupboard holding the TV had a broken door and wouldn't shut, kept swinging open. The toilet wasn't clean and there was hair in the shower. The carpet was bunching up on the floor and the carpet in the hallway […] smelled musty. There was no bottle opener in the room and I had to go down to the desk to open a bottle. On the plus side, the beds are comfortable, the sheets clean and fresh and the towels are new and fluffy. The breakfast room looks out over the lake and is very pleasant. The breakfast is included- waffles and cereal, fruit, yogurt and baked goods. Read moreGenuine Expedia guest review
Surprisingly nice hotel. I have stayed in hotels half as nice for twice as much.Genuine Hotels.com guest review
My wife and I stayed for 2 nights while in town to attend a wedding. We were very pleased with the overall execution of the hotel and its staff, the service was excellent and the room was spotless. The free continental breakfast was a nice bonus and the adjoining Lake House restaurant was very nice with a surprisingly interesting menu. However, one […] very important aspect was very disappointing. The bed was extremely uncomfortable and left us both sore in the morning and unfortunately not at all well rested. It honestly felt like we had slept on a pullout sofa bed. After 2 nights we were exhausted. Please consider purchasing decent mattresses or at the very least utilize some type of foam pad. Unfortunately I doubt we would stay at this hotel again as the sleeping experience was so poor. Read moreGenuine Hotels.com guest review
"Nice hotel on the water"
The hotel is nice and fairly clean, but could use some updating. The Victorian look and decor seems very dated. It is a very cool looking structure and should really have a more modern flair. Breakfast is typical continental style. The pool being open 24 hours and the gift shop/store are a nice plus! My husband forgot his contact case and solution, […] and was able to buy both in the lobby store at 11:15pm. Read moreGenuine Hotels.com guest review
"Great (but out of the way) place to stay ...."
The hotel is actually quite nice considering it's location in small/mid-size city of Muskegon, Michigan. It's near the lake/marina areas and stands out (literally) from its surroundings. Parking seems ample. The front desk staff was very inviting and quick. However, the oddity about this hotel is its location which seems just oddly placed and not near […] much of anything. The room was well appointed with 2 comfy queen beds, full-size fridge, microwave, wet-bar sink, drawers with utensils, etc. The TV had a ton of sports channels. Room have floor-to-ceiling windows & french doors which open but our room only had about a 6 inch wide balancy ... The bathroom was very small and provided no counter space to speak of ... there was no tub just a stand-up shower stall. The bathroom had low ceiling height and was covered with basement-style ceiling tile. Yuck. The breakfast (included with room fee) is continental only ... they have 4 waffle makers with a few different batter choices but 2 of the 4 kept losing power and ruining people's waffles ... so breakfast was just OK ... Overall, the stay was fine. However, with little to do directly attached to the property and with little to no choices for restaurants or things to do close by. There are 2 pools ... indoors and outdoors. The place is very nice especially considering the blue collar district hotel location (no offense to Muskegon intended). Read moreGenuine Hotels.com guest review
Beautiful room with outstanding view from the 7th floor lakeside. The only recommendation would be to clean the spiderwebs from the windows. Convenient having the Lake House right next store for outdoor dining and live entertainment. We thoroughly enjoyed being able to ride our bikes on the nearby bike paths that took us all around Lake Muskegon. Would […] highly recommend to others. Read moreGenuine Hotels.com guest review
The hotel is very scenic. The view of the water was beautiful at sunset. The hotel was also very quiet. Rooms were a good size along with the bathroom and kitchenette. Pool was perfect temperature and had two jacuzzis. Very nice outdoor furniture cabanas for sunning. Outdoor and indoor pools. Nice breakfast. Staff was very conscious of providing a great […] experience for us. Gift shop open 24 hours with snacks and variety of beverages. Favorite aspect was the pier dining restaurant. Outdoor and indoor dining. Watching the sunset while dining outside was great. Food a bit pricey but excellent. Great experience. Perfect location for people going to Michigan Adventure. Only 10-15 minute drive from the hotel. Hotels not available much closer to the park do consider this one. Read moreGenuine Expedia guest review
An irrigation system sprayed our car one morning, it must have been some kind of brown water. After 2 hours of work it still will not come clean. Other than that a nice hotel although somewhat expensive for what it is.Genuine Hotels.com guest review
"When clean matters!!"
The hotel is charming and clean! Loved the full size fridge in our room. The beds were comfy too! Pool was clean, hot tubs clean, the little outdoor patio was very nice and the breakfast well stocked and attended. We will stay here again for sure.Genuine Expedia guest review
"We love staying at Shoreline Inn."
This was the second time we stayed at Shoreline Inn and we still love it. As soon as you arrive you feel like you have started you vacation.Genuine Expedia guest review
Loved it. We just couldn't have been happier. My daughter and i were having a mother daughter trip. We felt pampered. We loved the staff. The view was beautiful. The pool was very nice.Genuine Expedia guest review
"Nice hotel, need new beds"
Room size was generous. There was only one mirror to get ready by and it was in the bathroom. The bathroom doesn't have a fan so the mirror would get all steamed up when someone took a shower. The bathroom had drawers and cupboard space which was nice. The biggest complaint was the bed comfort. We had two queen beds and both were quite squeaky. The […] second night I slept in the other bed and it felt like half the bed was sagging down. The hotel has a nice resturaunt next to it, but from what I could tell, not really kid friendly. There were no other resturaunts real close by. If you drive near the mall, about 15 minutes away, there are resturaunts. It was nice that the hotel had an indoor and outdoor pool. Overall it was a nice hotel, just could improve beds. Read moreGenuine Expedia guest review
"Wonderful place to stay"
It was wonderful I will go back given the chance it was a awesome room very impressed, CLEAN & comfey...price with what we got was very good too, good service.Genuine Hotels.com guest review
The location was great..restaurant nearby was great..but AC fan was VERY noisy..would wake us when it kicked on.Genuine Hotels.com guest review
Very nice hotel. It has a Victorian feel to it, and is decorated down to the last detail. Once we were in our room, we received a call from the front desk asking if there was anything we needed and if we were satisfied with our room. TWO hot tubs to accomodate everyone and a continental breakfast with DIY waffles. Yum! Everything was very clean, too. […] We are planning on coming back next year. :) Read moreGenuine Expedia guest review
"Not bad - Not good"
Decent stay, would stay again with a good rate. Great views.Genuine Expedia guest review
"Good food, good rooms"
Rooms are very well kept up. In room refrigerator and microwave are very convenient for the leftovers from the on site restaurant which is very good.Genuine Hotels.com guest review
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