"Very nice hotel"
The hotel and the room were very clean and the staff was courteous. The breakfast had a lot of variety and some hot food. There were two hot tubs and a pool at the bottom level, which were both really nice.Genuine Hotels.com guest review
Great hotel to stay at. Only thing I would suggest is that guests are told that all rooms do not have true balconies. Most rooms have a sliding glass door that opens but there is not a balcony to walk out or sit on.Genuine Hotels.com guest review
Our family stayed at the hotel while visiting Michigan's Adventure. The room was one of the quietest in which we've stayed, especially considering there were lots of guests at the hotel. It was also very nice to have a full sized refridgerator in the room. Our kids loved being on the seventh floor. The breakfast was nice and included a waffle iron as […] well as several hot items. The pool area was nice although it is impossible to sit and watch your children without getting wet from the splashes. Read moreGenuine Expedia guest review
"Beautiful hotel. Loved our stay, great staff."
Loved that we could walk to the Unity Concert in the park.Genuine Expedia guest review
Room was VERY small for the price. Disappointed view .Genuine Expedia guest review
"Hotel on Lake Muskegon with Marina and Restaurant"
This was a great stay in a great location. The hotel has a bit of a musty smell when you first enter (it is on the water), but it dissipates quickly. The staff are wonderful and friendly and most accommodating. The restaurant, owned by the same people, is excellent as is the staff there, too. And, it is utilized by boat owners and the locals (which […] is a great sign). We enjoyed our time visiting both Muskegon,, GrandHaven, and Holland, Michigan. Read moreGenuine Expedia guest review
"Very Nice Room"
The room was good sized with very comfortable beds. Had a nice view of lake and a full size refrigerator. The only drawback was the A/C was noisy and turned on and off frequently. Would definitely stay here again.Genuine Hotels.com guest review
Stayed here twice now. Love it. Rooms and beds are wonderful. Enjoy the breakfast. Kids love the indoor and outdoor pools.Will always stay here when visiting Michigan Adventure Park.Genuine Expedia guest review
"No hotel around like it"
This hotel was amazing!! First of all, there is nothing around as beautiful as this one. It was clean, the beds were soooo comfortable, and the staff wad nice! Not all of them were super friendly but a lot were! The breakfast was very good too! The view of the harbor was so pretty and the restaurant next door was fantastic. It was clean, had amazing […] food, and our waitress was great! We had a great weekend stay! Highly recommended. Read moreGenuine Expedia guest review
The Lake House waterfront grille next door was great. Overall, a great place to stay.Genuine Expedia guest review
"Two Day Stay"
I was in Muskegon for business and I had several options for hotels. I decided to go with the Shoreline Inn and I'm glad that I did. The hotel was very nice and conveniently located between all the nearby attractions. The staff went over above their duties and made the stay even better.Genuine Hotels.com guest review
"Close to Michigan Adventure"
My Grandchildren and daughter spent the night there after a day at Michigan Adventure. It was very relaxing and especially the pillows, which at most hotels are not all that great. I wish we had more time to explore the area, but my family had to leave for Arizona that day out of Grand Rapids. I would stay again.Thank you..Genuine Expedia guest review
staff very helpful room was clean and view of the water was greatGenuine Hotels.com guest review
We love this hotel. The regular king room lacked a comfortable chair though. My husband wanted to pull in the one by the elevator, but I told him it would'nt fit through the door. Lol. The only complaint is the air conditoner is too loud.Genuine Hotels.com guest review
Really lovely hotel, very helpful,professional, friendly staff, beautiful room - be sure you get water view room- gorgeous- very nice free breakfast- bed very comfortable, nice toiletries. In room- full size refrigerator and microwave, along with coffee maker. The only observation I have is that a guide to tv channels would have been helpful. If there […] was one, I did not find it. The balcony has three nice chairs, but no table. My only inconvenience was that although the room was immaculate, the balcony was not as well groomed. There was a crushed cigarette butt and the remains of a sandwich on my balcony (ugh). Highly recommend this hotel Read moreGenuine Hotels.com guest review
"Uncomfortable room for rent for only $200 a night."
$200 a night & most uncomfortable room I have stayed in in a very long time. The room lighting (I think by design) was so poor we couldn't even read after dark. My side of bed had NO lighting at all. Wrought iron chairs very uncomfortable. All we could think of when in the room was when can we get out here. The drawers, in that obnoxious looking dresser […] were so heavy, my wife could not open them. (We are seniors) Now that's friendly, isn't it? We believe room was 1/2-3/4 size due to being being next to the elevator. Oh and yes, the toilet wouldn't flush & required a maintenance man to fix. One good thing...the bed was comfortable... Read moreGenuine Expedia guest review
"Great location on the water"
Great location on the water, wonderful restaurant on the property. Room was odd with bathroom in the middle and crazy shower. Door to faux balcony was broken, and should have had a screen. But, the location was lovely and having a drink on the boardwalk followed by a fabulous dinner was a great treat.Genuine Hotels.com guest review
This hotel is right on the water. Indoor pool with two hot tubs open 24 hours! Outdoor pool super cute. Rooms had full size refrigerator, microwave sink and were absolutely GORGEOUS! Loved it! We would stay here again. Only tiny negative is the continental breakfast is just that. It is bread variety, yogurt, juice, coffee, etc. Only hot option was […] waffle. Read moreGenuine Hotels.com guest review
"Lovely hotel on the bay."
This is a nice hotel with views of the water and roomy, spacious suites. There is currently remodeling going on, so the lobby was noisy and there were construction crews everywhere. But remodeling has to happen sometime, so we couldn't really complain about it. We will be anxious to see the improvements next time we visit Muskegon.Genuine Expedia guest review
"Convenient and nice atmosphere"
Nice hotel with good location. Updates in progress. Decor a bit traditional for a remodeled hotel but good attention to detail.Genuine Hotels.com guest review
This hotel was beautiful and the price was phenomenal! No detail was left unattended. The grounds and views were spectacular, the beds were super comfy, and the staff was extremely professional. I am planning to return!Genuine Expedia guest review
My husband and I stayed at this hotel for a couple of days and it was absolutely amazing. The hotel was beautiful. Our room was one of the most comfortable rooms we've stayed in. The staff was extremely friendly and it was apparently that exceptional customer service is a top priority for the management team that runs this hotel.Genuine Expedia guest review
"Great with one complaint"
The hotel is beautiful. Tastefully decorated with very large rooms. Our only complaint would be the elevators. There are only two serving 10 floors. There are no service elevators so the cleaning staff must use the same elevators as the guests. Their carts are almost as big as the elevators! They run very, very slow. There were lines both in the lobby […] and room floors. We were on the 6th floor and found our selves using the stairs rather than to wait for the elevator. They were that slow. Read moreGenuine Hotels.com guest review
"great deal for the price"
The room was beautiful, spacious and well kept. The staff was fairly helpful with one or two people as an exception. They have a very hard time giving us an early check in though. The AC in out room was not functioning properly and our room never got as cool as we would have liked the pool was well kept but constantly busy be it with little kids or […] overly zealous couples. Overall not a bad stay. Read moreGenuine Hotels.com guest review
"Hotel is vintaged, staff was friendly but......"
Stay over rooms could have been cleaned in a more timely fashion (they start with cleaning the check outs first but maybe they might incorporate 2 teams on each floor- one group cleaning the check outs and the other group stay overs). You still want to fill appreciated by having a clean room after being out all morning and afternoon. Need a better grade […] of toilet paper. Being green is nice but not when you see what you're depositing is on your hand. Read moreGenuine Expedia guest review
Charming old-Victorian atmosphere. Very comfortable and private. Staff very helpful.Genuine Expedia guest review
"Great Hotel For Couples on Vacation"
I'm always nervous about looking for hotels in other states, especially ones known for high crime rates. This hotel is in a perfect location. I had no concerns about walking around by the shore and shopping area. The hotel is in driving distance to a huge beach, was very comfortable and felt very safe. The restaurant next door is a bit pricey, so we […] drove about 5 miles up the road to the Hobo Tavern which turned out to be delicious. The continental breakfast was good, it's like any breakfast you would find at any hotle (waffles, yogurt, bagels, milk, juice, etc), which was very good and the room was very clean. You can tell the hotel rooms have been remodeled, at least the one we stayed in was. There is tons of storage space, microwave and fridge. We didnt utilize the pool at all as we only stayed one night, but it looked very nice, definitely liked the idea of two hot tubs in the pool area. Would definitely recommend this hotel to anyone. Highly, highly recommended! Read moreGenuine Expedia guest review
It was a nice sized room with quality amenities. A perfect place for an overnight birthday celebration. Reasonably close to good restaurants, within walking distance of the culinary school restaurant.Genuine Hotels.com guest review
"Very Nice Hotel"
We stayed for one night as we were just visiting the area for a day. Staff was friendly and room was very clean and things appeared to be relatively new.Genuine Expedia guest review
"Not bad, but service was dicey"
This is actually a pretty nice place to stay, but we had significant room service issues which caused three separate awkward situations. That said, if you are staying in Muskegon, the Shoreline Inn is a pretty reasonable choice.Genuine Hotels.com guest review
This hotel is a keeper - diamond in the rough. The staff was courteous, polite and went beyond the call of duty. Resteraunt was good. The turkey brie sandwich was to die for. Five star experience!!Genuine Hotels.com guest review
Was not too pleased. The beds were so uncomfortable that my husband and myself could barely move in the morning our backs hurt so bad. The linens were so cheap and overused, including the pillows that were flat. The hot tub had scum all around the sides. The room included a bistro table and chairs that were rod iron so they were very uncomfortable to […] sit on. The hotel restaurant is outside the hotel along with the bar which we were under the assumption it was inside the hotel. I read there were all these cute shops around but no, there was nothing close to this hotel. Very disappointing! Read moreGenuine Hotels.com guest review
"Great Hotel for family"
The hotel was absolutely beautiful! It was easy to find and close to the area we needed to be in. My kids raved about the comfy beds and the pool area - especially the the 2 hot tubs! Plus we had a great view of the water, and the continental breakfast was filling!Genuine Expedia guest review
Great view- did a spring break stayover /pizza/swimming with the kids- Staff was exceptional, breakfst was nice and I loved the full size frig for our snacks and sodas:) Definietly staying again.Genuine Hotels.com guest review
Just one night stay but everything I want in a hotel Clean Quiet and friendly helpful staff If the rates don't increase much we'll be back in the summer and fall. I will recommend this hotel to anyone who asks.Genuine Hotels.com guest review
"Nice downtown location"
Very pleasant staff. Room was clean and comfortable.Genuine Hotels.com guest review
"Great location, very nice hotel"
This was our 3rd time staying at this hotel. It is very conveniently located near our friends. It is right next to the marina, so the views are great (not quite as impressive if you are facing the road instead of the water...). The Winter Sports Complex is a short drive away. The staff is nice and the rooms are nice and always clean.Genuine Hotels.com guest review
Super comfortable rooms and 24 hour pool and fitness center which is awesome. Great continental breakfast and located close to the CIM and shopping.Genuine Hotels.com guest review
Stay was great but the CSR charged my credit card when I already paid through Hotels.com which my card was charged 3 times. The rooms and vierw were awesome a great place for a romantic getaway. I will return again.Genuine Hotels.com guest review
"Very nice hotel"
A very nice hotel located on the water. There was old world charm yet conveniences of newly build hotels. NIcer then another 3 star hotel located close by.Genuine Expedia guest review
Great value for the money. Huge room, very clean and comfortable. Not near anything, but neither is Muskegon. Would stay again in a heartbeat, and will probably check out the Marina in the summer. The restaurant next door was Chicago quality food, yum yum...Genuine Hotels.com guest review
The staff was pleasant and willing to help. You really don't have to leave the hotel, with it's own 24hr pool, to the restaurant located steps away, you have everything. Easy access to the roads and close to Downtown.Genuine Expedia guest review
"A great place to stay!"
We have been here two weeks in a row and we love it. Everyone has been so nice to us. We couldn't have asked for a better stay. Thanks again SHORELINES!! We will be back.Genuine Expedia guest review
"Maybe for the summer..."
I used to design gas turbines so I do know - the noise level of the hotel's furnace is comparable to small jet engine. We could sleep only after turning the heat as well as the fridge off.Genuine Expedia guest review
"Nice Romantic Getaway!"
Great hotel, great staff, GREAT room and a really nice restaurant at the marina next door. Wow! cannot wait to afford to do it again and again.......if you know whatI mean:-)Genuine Hotels.com guest review
The location was awesome, the staff was helpful and the breakfast was very tasty.Genuine Expedia guest review
"Excellent Getaway for my Husband and I!"
The staff was helpful and friendly. The background music was soft and seasonal and put you in a good mood. I liked the old style furniture in mint condition and the tasteful decorations, The fireside room was spacious and friendly for families or friends to gather in. The pool was delightfully warm and good-sized. The small but adequate workout room […] was well-equipped. The restaurant next door was the best food we've ever enjoyed! The hotel is the tallest building around, so the view of the water area is spectacular! We also enjoyed visiting the USS Silversides Submarine Museum, movie theater matinees, and St. Mary's Church in Muskegon, as well as Hoffmaster State Park hiking trails in nearby Norton Shores. It was an excellent retreat! Read moreGenuine Expedia guest review
What a terrific experience!!! Beautiful surroundings, exceptional staff, awesome room! The morning of our arrival I called to upgrade to a lakeside room....best move EVER! We got a corner room on the 3rd floor and with 3 amazing floor to ceiling windows the view was breathtaking! The size of the room was more like that of a suite and still can't believe […] how reasonable the rate was. I would stay here again in a heartbeat. Read moreGenuine Expedia guest review
"Helpful staff, comfortable hotel"
I try to book my room here when I have to stay in the the Muskegon area. Have tried other hotels in the area, they do not compare to the rooms and service of this hotel.Genuine Hotels.com guest review
"different but nice"
although only 10 yrs old, the Victorian style and unusual room configuration made this appear to look like an older facility. our room was large with two queen beds, a sofa, a dining table & 2 chairs, a full-size sofa, full-size refrigerator, microwave. unusual furnishings but nice for multi-day stays. very good restaurant (The Lake House) but in a […] separate building. HVAC system is very noisy; each time the heat kicked on it was loud enough to awaken me. nice views of lake and/or downtown depending on room selection. friendly & helpful staff. Read moreGenuine Expedia guest review
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