Casa Colonial Beach & Spa - Puerto Plata

Awesome! Great service, great food, very clean, Service staff were excellent in every area and always willing to help; always courteous. I stayed there 3 times within one month. It is my new home away from home! The gym could use some more equipment but I was able to make it work for me. Not much else to do in area, but if you just want to unwind, it […] is a great place to do it. Read more

Genuine Hotels.com guest review

Nice hotel but now much going on. The food there was excellent.

Genuine Hotels.com guest review

These folks were great. They understand English well, are service oriented and took great care of us. Hotel itself is great... Neighboring hotels so-so and noisy. Will definitely return again !

Genuine Hotels.com guest review

Had a terrible boring overall experience would never go back there again

Genuine Expedia guest review

The hotel was nice. The Service is weak as in any 5 star hotels in Dom reb. They try but most of the people are not well trained. Quality seems something hard to understand for local people. Pool is small but okay, rooms are very nice but with a bad smelling of humidity. Food we cannot recommend. As we had a car this was not a problem for us. We went […] to the village every night and found several nice restaurants in town. Read more

Genuine Hotels.com guest review

It was the off season and the hotel was almost empty but service levels were generally very good.Didn't find any good restaurants in the city area so had to rely on hotel

Genuine Expedia guest review

I stayed at The Casa Colonial Beach and Spa for a long weekend and cannot be more complimentary about my stay. From the complimentary upgrade and champagne on arrival, to the in-room dining this hotel did not disappoint from start to finish. The lobby is exceptionally beautiful with marble pillars and calm ambiance. The check-in was smooth and speedy […] and the staff especially helpful and polite. The room itself was gorgeous, with a huge tub and big four poster bed. We dined at all of the food outlets and the food was served to a very high standard - some of the food did taste a little salty however this is commonplace in the Caribbean. The room service was fantastic - with the food trolley actually transforming into a table in the room. It was like having your own restaurant setup in the room. The pool and jacuzzi area was my favorite, very relaxing and private, with beautiful views. Especially as we visited out of season we basically had these facilities to ourselves. The beach itself was not as beautiful as other parts of the Caribbean (not white sand) though it was exceptionally soft and the ocean not as blue, but again, still beautiful. The properties landscaping was luscious and green and they have a fabulous area you can enjoy your drinks in the garden. We really enjoyed this space. Overall a fantastic experience that made our stay exactly what we wanted it to be. When I return to Puerta Plata, I will definitely be staying at this property again. Read more

Genuine Expedia guest review

My husband and I stayed at casa colonial for 4 nights in June. Both of us agree it is by far the nicest in puerto plata, and one of the nicer resorts we have been fortunate enough to stay in. Service, friendliness, everything is as it should be. The rooms are gorgeous and quiet , we were alone.. Yes alone.. Every evening on the beach and in the ocean. […] The orchids and rest of landscaping is breathtaking and both restaurants delicious. There is no 'buts' at casa colonial. The only place I recommend fervently in puerto plata. Read more

Genuine Hotels.com guest review

The hotel itself is beautiful, the rooms are spotlessly clean and tasteful, the food (especially breakfast) is very good, the staff is friendly, but the surrounding hotels are not that nice, there is little to nothing to do in the area, and the beach is average. There is only one restaurant for dinner, which is very nice (even by our spoiled Manhattan […] standards), but it gets old after two or three nights. We may have been there at a slow time, but it seemed pretty empty, especially at the hotel bar at night. The staff was friendly but at the beach and pool there was never anyone coming around taking drink orders. Read more

Genuine Expedia guest review

The hotel is small and very private. Quite. Perfect for a couple or group of friends who just want to relax.

Genuine Expedia guest review

The Hotel was wonderful and the staff was very nice and helpful , but the staff needs more training and better English to make e the BIG difference !!!

Genuine Expedia guest review

Although casa colonial is very beautiful, I thought the ants that were present in my room detracted from the beauty. The first time I went in 08/10 I had a great time there but when I wanted to invite some new friends I met there back to my room the staff wouldn't allow it. My second and final time there this past 07/11, there seemed to be 100 US dollars […] missing from my room, and 80 from my friends room that I am sure we did not merely misplace. Read more

Genuine Expedia guest review

The hotel itself is gorgeous. The grounds are immaculate. The rooms and big and comfortable and luxurious. Food is pretty great. The only negatives for me happened outside the hotel: - The ocean is not the crystal clear aqua you'll see at other Caribbean locations. - People walk up and down the beach incessantly (as many as 5 people every 10 minutes) […] to try to sell you jewelry, hats, t-shirts, stuffed animals, etc. - There is nowhere decent to walk to. I'm totally fine spending most of my time in the hotel but sometimes it's nice to walk down the beach for a meal or a drink. The problem is that all the surrounding hotels are all-inclusive and not open to the public. There is a strip mall nearby which a pizza hut and some other unhealthy restaurants and tons of people trying to sell you tour packages. Overall, it was a really nice, relaxing trip. Again, the hotel is gorgeous and clean. The staff is very nice. I just wish that someone had pointed out the above negatives to me. If I knew about them, we probably would have looked elsewhere. PS - If the hotel wants to set up a dinner reservation for you in downtown Puerto Plata, don't go. The food is poor and it's expensive. Read more

Genuine Hotels.com guest review

Hemmed in by nasty all inclusive monstrosities, the Casa is an oasis of civility, though food WHICH IS NOT INCLUDED AS THEY TELL YOU REPEATEDLY can really pump up the bill. But ah, the touches! Marble covers every surface, deluxe towels, fixtures, amenities abound. Very original layout, lavish garden. Our room was fantastic. The casual waterfront restaurant […] for breakfast and lunch was perfect. The upmarket dinner place strained for effect, and didn't deliver on the price. And we couldn't find a great dining alternative in town. Also, the wind on the beach was incessant. But overall, a lovely place, and a great value. Read more

Genuine Expedia guest review

The layout of the hotel was absolutely stunning....the service was absolutely lacking-what a huge disappointement. No one anticipated anything at that hotel. The place has the look of a Ritz-Carlton, but certainly not the staff. The issues are too numerous to put down here. What a shame. Lets put it this way, I've been to worse hotels and had better […] service! We should not be asking for things, items, etc that should be there to begin with. My personal overall rating is a 3.5-4. I would never stay there again. Read more

Genuine Expedia guest review

Meget bra resturant

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Sejour de reve,retournons en fevrier de l'an prochain.

Genuine Hotels.com guest review

TOUT ÉTAIT PARFAIT !!!

Genuine Hotels.com guest review

従業員のサービス、設備などどれをとっても他のドミニカ共和国のホテルのレベルを超えていると感じた。ヨーロッパのホテルにいるようであった。あえて、注文を付けるとすると、到着するまでの道中に案内などが見当たらず、初めて来る客のための案内を強化してもらいたいと感じた。

Genuine Hotels.com guest review