The hotel was very nice and me and my wife enjoyed out stay there very much. Would appreciate a better setup for parking, but all in all it was a pleasant experience.Genuine Hotels.com guest review
"one of the best places i have ever stayed!!"
This hotel was magnificent from the moment we walked in the door. We arrived early, and even though our room was not ready for check in since it was 11am, we were offered the option of switching to another room type to get in early. The architecture is beautiful, the rooms are very comfortable and quiet - no hall noise, no adjacent room noise!! great […] location within walking distance of every attraction in downtown STL! Will definitely stay here again!!! Read moreGenuine Hotels.com guest review
"close to events"
nice place, decent price, good staffGenuine Hotels.com guest review
"An Enjoyable Stay"
We were in St. Louis for a long week-end vacation complete with tickets to the Cardinals game(s). The hotel was an excellent place to stay. We used public transportation and felt very secure at our hotel surroundings. The concierge was most helpful.Genuine Expedia guest review
"Everything was great but one major thing."
I enjoyed my stay at the Hilton in downtown St. Louis except that when I wanted a shower, there was no hot water! That was disappointing when you think of how much the room cost per night.Genuine Expedia guest review
Was very satisfied with stay. 2 issues --I had requested 2 double beds, and they ended giving us one King size. Also, I was not aware that it was $20 a day to park. That may have been in the fine print that I missed, but it would have been nice to know that before parking.Genuine Hotels.com guest review
"The best customer service ever"
Seldom remember spending time in a hotel where the staff were SO accommodating, SO friendly, SO helpful ---management should be commended for the obvious time spent in on-the-job training of their employees. We were IMPRESSED. Loved our stay, would never stay ANYwhere else, and have recommended your establishment to friends and co-workers. Thank you […] for a wonderful stay away from home! Room was immaculate, food was delicious, work out room was nice, hotel within walking distance of convention center, the arch, several great restaurants, LaCleve's Landing ---- perfect! Read moreGenuine Hotels.com guest review
"Tamara was great. She worked the front desk."
Tamara made sure everything was ready. Very polite and new the area.Genuine Expedia guest review
"Labor Day Weekend in St. Louis"
We stayed three nights at the hotel and ate three meals in the restaurant. We enjoyed sitting in the lobby and visiting with friends on our first night.Genuine Expedia guest review
Very nice stay. Lobby is beautiful. No pool, but large hot tub that satisfied my children's desire to swim. Room was nice and bathroom was luxurious.Genuine Hotels.com guest review
"Our trip across the U.S."
The stay Hilton was a very enjoyable one .The people at the hotel where very helpful with every thing ask of them'Genuine Hotels.com guest review
Great, old classic hotel. Would definitely stay again.Genuine Hotels.com guest review
"Older hotel, well kept up and very lovely"
Check-in was too long, but everyone was helpful and very friendly.Genuine Expedia guest review
If you are going to the arch, or a football or baseball game, you can not beat the location. Easy walking distance for any of these attractions.Genuine Expedia guest review
"Will stay here again!"
This is a beautiful old world style hotel. It is very close to all the great restaurants (Laclede's Landing, Prime 1000, Mike Shannon's, etc.), to Busch Stadium, and the Arch. The room was very comfortable with a large bathroom. The staff were superb and the room service was exceptionally quick. We have stayed in St. Louis three times and this was the […] best hotel yet. The Drury Plaza was exceptional, but the Hilton beat it with it's decor. We will be staying there again when we return to St. Louis. Read moreGenuine Expedia guest review
"Within walking distance to Busch stadium"
The room was spacious and very clean. The bathroom was beautiful and gave us good ideas for our remodel.Genuine Expedia guest review
"great down town stay"
The service was great. I would have given 5 stars but parking was extra and very tight . It was almost impossible to get out of car once parked.Genuine Hotels.com guest review
Very good for a short stay.Genuine Hotels.com guest review
"Close to many sites and restaurants."
Good stay for short business trip.Genuine Hotels.com guest review
"Convenient, comfortable and no hidden surprises!"
This isn't the cheapest hotel in downtown St Louis, but for my overnight stay it was ideal. The staff are all the most gracious and helpful you'll find anywhere. Like many buildings downtown, this one has an architectural history which they've managed to maintain. If you're a gourmet, you might make other dining choices, though the restaurant service […] and food are worth the experience - I believe the pricing is on a par with other local restaurants. Best of all, no hidden (unpleasant) surprises, everything is as it should be. I recommend the Hilton Downtown for your stay in St Louis. Read moreGenuine Expedia guest review
Check in and check out went okay. Noise from the hall was the only concern.Genuine Expedia guest review
"Close to food, shopping and must see sights"
GreatGenuine Hotels.com guest review
"Close to the Arch"
We were traveling cross country and spent a night in St Louis. This hotel was very convienent. The reason I took 1 point off on staff is the parking. There is a garage for self park not clearly marked so we used the valet and when we were leaving the valet brought is the WRONG car...he's lucky we are honest / wanted our own car!Genuine Expedia guest review
"A short walk to all downtown events / restaurants"
A beautiful building and fantastic staff. Valets and bellmen were extremely courtious, and always remembering our names when greeting us upon our return after each day's outing. We will certaiinly recommend the Downtown Hilton to others and stay there whenever we are in town.Genuine Hotels.com guest review
"Nice hotel and close to venues in downtown."
Experience was good but surprised to see I was charged $19 per day for self parking.Genuine Expedia guest review
Stay was almost perfect, marred only by poor service at breakfast the one day I tried it. I stood at the entrance next to the "please wait to be seated" sign for more than 5 minutes at 10:30 a.m. on a Sunday before a staffer from outside the dining room returned and seated me, at which point I waited quite a while for the only waitstaff to greet me, […] and then waited again quite a long time for a plate of pancakes. That incident aside, everything else was efficient. Room was one of the cleanest I've ever seen with the exception that the shower curtain needed to be washed. I only wish there was a way that the air conditioning could kick on without sounding like someone was entering the room each time! I was there for five nights and was startled every time it happened. :-) Oh, and not a fan of smallish-squishy pillows. Read moreGenuine Hotels.com guest review
Loved the room! The ceilings were high! Such a rarity in hotels. Room was airy & open! Bed was comfortable. Special touches that raised the sophistication level. Would stay again! Wish they had a shuttle to arenas & entertainment though.Genuine Expedia guest review
It's a nice hotel and is very close to everything downtown. Parking was $19 a day which was kind of expensive but Overall the hotel was nice.Genuine Expedia guest review
We stayed here after a long, (several days), drive from L.A. on Route 66 to Chicago. It was a very welcome rest. Clean and quiet with nice amenities. The hotel was close enough to walk to the St. Louis Arch and also several restaurants nearby.Genuine Hotels.com guest review
The hotel had a computer glitch and another couple came into our room with keys to our room. The front dest apologized and gave us some comps, including free parking, drinks, breakfast and appetizers. Friendly staff as well as comfortable beds and room.Genuine Expedia guest review
"Poor room setup but would visit again!"
The only complaint we really have is that in our room the light from the hallway shined right through the hole in the door to look out and into our eyes all night... also the space under the door let in a great deal of light.. Service was great and the hotel was clean!!!!Genuine Expedia guest review
"The hotel was really nice."
Once we were at the hotel and inside we were pleased with our accommodations, the construction outside made it a bit confusing but that could not be helped on your part. The only real issue that was of any concern was if you self-parked you had to park in the garage and then go from one building to another, but I guess that is the price you pay for […] not using the valet. The room was very nice and the bed was extremely comfortable. WE would stay here again if the need arises. Read moreGenuine Expedia guest review
"Close to the Arch"
I spent the weekend here with my teenagers. They loved the old nostalgic place, they thought it was beautiful. We also took advantage of the fitness center, and I was able to sit and visit with an old friend in the lobby. We will definitely stay here again.Genuine Expedia guest review
"Had a Great Business Stay"
Very nice hotel. Great staff. Excellent restaurant.Genuine Expedia guest review
Nice hotel. I thought the overall experience was good but for the price (I realize it was in the middle of St. Louis and close to a lot of good attractions) was not overly impressed. I loved how the old building was renovated for the hotel and the overall appearance of the hotel was really spectacular. I just did not like the price, the lack of free […] WiFi (which Expedia site said WOULD BE FREE) the parking garage across the street from the hotel (again, I realize this is a function of St. Louis) and the size of the room. We did like the bathroom size and the fridge in the room. Staff were very friendly and courteous. The restaurant and breakfast buffet was great. Certainly the hotel is close to other attractions in the downtown area. Read moreGenuine Expedia guest review
I had never been to St. Louis so my sister and I went for a girls weekend. I wanted to be as close to the arch/river as possible. If you've never been downtown this Hilton and the Hilton Ball park are an easy 4 blocks apart. We actually walked over and ate at the 360 in the other Hilton. The ball park Hilton also has a better view of the arch. Although […] it wasn't exactly where I thought it would be located the Hilton Downtown is very nice. The security was comforting, as you could not enter the parking garage without your key, and the elevator would not move until you inserted your room key. The hotel is very clean and the lounge is delicious as well. You will have to pay extra for parking and wi-fi in your room. Read moreGenuine Expedia guest review
"In the middle of a tornado"
We arrived on Friday in the middle of a tornado traveling down I-70. Needless to say, our nerves were frayed when we checked in. The staff was great and very prompt. The next morning, we were looking for a breakfast place but were told by the front desk that all restaurants were closed for breakfast on the weekends. We decided to eat breakfast in the […] hotel. After waiting 5 minutes to be seated, the hostess noticed us. She pointed at us, then the table for us to sit at. Charming exchange with no words spoken. 5 minutes later our server greeted us and we ordered coffee. This was of course delivered to us with no sugar or creamer, even though we had requested. When we finally received the creamer, we had only our fingers to mix up our coffee. We decided to go ahead and grab our food off of the buffet. Once seated with our plates and naked coffee, we still didn't have any utensils. A few minutes later the restaurant manager walked by and after we flagged her down, we were graced with a napkin, fork and spoon. The food was mediocre with the oatmeal cold and soupy. At this point we were content to sit back, drink our coffee stirred with our knife and watch management buzz around from table to table comping meals because of the horrible experience. So disappointed that a nice hotel like the Hilton would run a circus like this restaurant in their hotel. Read moreGenuine Expedia guest review
Well the Valet was closed/full when we got there, I am not sure if there were people that just parked for the game. But it was bad. The room layout was very odd, they were smaller, but the bathroom is right by the bed and while our room was cool, the bathroom was stuffy. It was just really overall disappointing. Very unlikely to stay there again. The […] ONLY positive thing is that it was decent location. Read moreGenuine Expedia guest review
"Excellent hotel stay"
The hotel and room were very comfortable. The staff was excellent! I got very sick while in St, Louis and had to go to the hospital. The hotel manager was very, very helpful and concerned for me. The staff knew I was sick and provided me with water, cough drops and just very helpful. I wish I could remember the person's name. She was always at the desk […] and very concerned for my well being. She deserves recognition. Read moreGenuine Expedia guest review
Workers were really nice and helpful when it came to anything from just arriving to asking about locations and directions to anything, parking was nice with a pass you can get in and out without paying each time, lobby looked spectacular and the beds in the room were amazingly comfortable. Only blocks away from Busch stadium and the arm made it very […] nice. Read moreGenuine Expedia guest review
Could have been better if breakfast was included for the amount paid for the room.Genuine Hotels.com guest review
"Great location and easy on/off highway access."
Desk staff was helpful upon check-in and friendly throughout our stay. Location of the downtown Hilton made it easy to navigate to many of St. Louis's attractions. We enjoyed our location and the hotel room's cleanliness.Genuine Hotels.com guest review
"didnt expect the reaction of employees"
unfort .. the employees were not pleasant .. the main desk clerk .. seemed to be half alseep and didnt even welcome us to the hotel .. the dining staff .. told us they were setting up for an affair which they didnt while we were there . and the food was cold and no flavor .. altho they did credit the accountGenuine Hotels.com guest review
Stayed here one weekend when the cardinals were in town so all of the other hotels in the area had uppded their rates. We found a good priced room here. The rooms are kind of small, but they were clean, the staff was friendly and the location is good. Had some friends staying at the Hilton Ballpark the same weekend so spent a lot of time there. It is […] more trendy with a younger crowd. It was nice, but saw some of the rooms and they were very similar to ours. Glad we saved some money and stayed here. Read moreGenuine Hotels.com guest review
Loved the location but service lacking. Overall not bad.Genuine Hotels.com guest review
Great room and very friendly staff. Less than a half mile from Busch Stadium and the St Louis Arch. The breakfast buffet was fantastic. Wouldn't hesitate to book this hotel again.Genuine Expedia guest review
"The location is good,Close to the airport"
Staff friendly and helpful.Very easy to transport anywhere.the ambiance is very nice.A nice hotel to stay with Family.Genuine Expedia guest review
"Hotel OK, but BIG SCRATCH AND DENT IN MY CAR"
The hotel was ok. Somehow, we got stuck on the noisiest floor with people and children running the halls until 12:30am. We also were placed in the smallest room available that had a window right across to the vending area near the elevators which sucked. Especially when we saw a friend's room that was "normal" size and was situated much more efficiently […] than ours. The staff was friendly enough, however, when I got my car back from the Valet, there was a huge scratch and dent in the rear passenger door!!!! You could even see rub markes/handprints where someone tried to wipe it off! After this experience, I think I'll find a different hotel in St. Louis next time I go, even if the rate is a little more expensive. Read moreGenuine Hotels.com guest review
Was close to ballpark. Courteous staff.Genuine Hotels.com guest review
"Would have been a good choice, except..."
GPS doesn't work well downtown, hot tub in room was out of order, parking deck was cramped and $20/day. Also deck closed gates at 10pm Sunday night so we had to park on the street around the corner. Of course our car got broken into even though there was nothing to steal. Trip just got $$$.Genuine Hotels.com guest review
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