"overall nice hotel"
The room was very nice, clean and organized. Where they said you have a view of the city you actually have a view of a brick wall that looks to be an office complex which didn't make me to happy. But the staff was very friendly and they seemed to be helpful. I would probably recommend it to someone else if they didn't care about the viewGenuine Hotels.com guest review
"Great location for downtown St. Louis"
Hilton Downtown by the Arch was the perfect location to walk to The Village Ballpark/Busch Stadium, The Arch and Laclede's Landing. It took my boyfriend and I, no more then 20 minutes to walk to each location. The only negative thing I have to say is that it was a fouled odor on the 6th floor by the elevators. But other then that, I was very pleased […] with everything and the staff was very helpful on giving suggestions where to eat. Definitely, will recommend this hotel. Read moreGenuine Hotels.com guest review
"Don't judge a book by its cover!"
When we arrived I was a little uncertain but as soon as I stepped into the hotel I was impressed! The room was comfortable and staff helpful and responsive to requests! The location was fantastic! We were within a short walk to the St Loius Arch and the ball park. I only wish we had booked a longer stay and would certainly recommend this hotel!Genuine Hotels.com guest review
"Good hotel, near the ball park"
The hotel is clean, food was good, Nate the bartender awesome! The Arch was beautiful even though there was alot of construction. Walking to the ball park was easy, lots of fun restaurant. The metro was great to take to the airport, you save alot of money!!Genuine Expedia guest review
We stopped in St. Louis to add another major league baseball park to our list. The Hilton is convenient to the ballpark, the Arch and other attractions. It is a nice, old hotel with self-parking across the street. I consider it a very good value for someone looking for a moderately priced, comfortable short stay. It is not a luxury hotel, but nice and […] clean. Read moreGenuine Expedia guest review
We loved it!!!! The experience was great and we plan to return for future visits.Genuine Expedia guest review
My boyfriend and I stayed in a superior king room for the night of my birthday and we were blown away by how gorgeous the room was. The staff was friendly and eager to take care of us. We definitely can't wait to spend many other special nights in this hotel.Genuine Hotels.com guest review
"Don't book with other sites"
We have been booking through hotels.com for a while. This is the first time a hotel didn't like that and put us in the worst room possible. Will not recommend this hotel to anybody for that reasonGenuine Hotels.com guest review
"Doesn't live up to the name"
When I think of Hilton, I think of a really nice, convenient hotel that makes the weekend that much better. But instead, it almost ruined it. The front desk was rude, impersonal and never answered if I called. The doors don't open unless you kick them open. Some rooms don't come with everything stating that do. Overall, I was disappointed. Also, make […] sure you have an extra 100 for parking that they don't include until the end! Read moreGenuine Hotels.com guest review
The hotel was adequate. I have come to expect so much more from the Hilton brand. Room service was slow and the restaurant took forever to sit and serve us. The front desk employees were very nice and professional.Genuine Hotels.com guest review
"Staff were vry professional"
All staff members were very professional. My room was very clean and comfortable. Room serves was very timely and the food was prepared perfectly.Genuine Hotels.com guest review
Everything was very nice and clean. Hotel reception was very helpful and courteous. No complaints whatsoever.Genuine Hotels.com guest review
Overall great hotel and serviceGenuine Hotels.com guest review
I stayed here for 4 nights and the staff was wonderful. Everyone was nice and wanted to know what they could do for me.Genuine Expedia guest review
"Close to Busch Stadium"
Don't expect great views, but the staff was great and the room was comfy.Genuine Expedia guest review
"Will stay again!"
This is a great hotel! I will stay again!Genuine Hotels.com guest review
"when arrived tge room was not ready, poor service"
I would like a refund. The room was not ready for 45 minutes at 5pm. This is not how you treat customers.Genuine Hotels.com guest review
My family was in St. Louis to visit my husband's extended family and to show our children the city in which he grew up. The hotel was fine but the surrounding area appeared new yet deserted? There was a great deal of road construction going and most of the people we saw seemed to be either commuters or business people. Having driven around St. Louis […] county, I will definitely avoid the downtown area and stay in one of the connecting cities where there seems to be more people and activities. Read moreGenuine Expedia guest review
"Lack of shuttle service."
I think that the hotel should offer shuttle service to sporting events.Genuine Hotels.com guest review
"The hotel was close to the stadium."
The room was very hot. Other than that, our stay was very nice. We wanted to be close to the stadium and we were.Genuine Expedia guest review
"One Night Stand"
We drove in from Branson to stay one night and go to a Cardinals' game at the "new Busch." Location was great for our need (not even a half mile walk I'd guess). Room was okay, but kind of small if staying multiple nights. There was only decaf packets by the in-room coffee pot, but when I went downstairs and told a manager, he gave me two cups of Starbucks […] gratis. Read moreGenuine Expedia guest review
The only negative fact about my stay would be the size of the room. However, you are only there long enough to sleep so it a very small negative in the vastness of the Hilton and the great city of St Louis. The staff are extremely pleasant and helpfully. The valet service is exemplary! My Avalanche is a very large truck and they took very good care […] of it. The staff was not aware that I am a native of St Louis. Upon delivery of my truck, would inquire my destination. They readily gave quick and easy tips to my destination, which were correct and greatly appreciated. The bartender makes fabulous margaritas! I cannot imagine ever spending time in St Louis without staying at the Hilton at The Arch! Read moreGenuine Hotels.com guest review
"Close to everything around downtown and sports."
Parking across street, staff very professional and helpful. Room clean, very comfortable. No problems getting to things we wanted to do. Everything I had hoped for.Genuine Expedia guest review
When our other reservation fell through downtown, I found this gem for cheaper and only 2 blocks away. Very clean rooms, great service, nice amenities and friendly help make this place a must stay. We will be coming back soon!Genuine Hotels.com guest review
Very pricy plus the room never would cool down making sleeping difficultGenuine Hotels.com guest review
"Think twice please"
I was so disappointed with this hotel!!! Its a Hilton for goodness sake. Didn't think I could go wrong. Boy was I wrong. Rude staff and when I complained all I got was the password for the WI-FI so I could have it for free. Big flipping deal. I stayed here for one reason only. Being safe about driving home after a long day. Bed was awful. Room was HOT. […] I complained about that as well and all I got was "OH" Really??? Never again here. Read moreGenuine Hotels.com guest review
I had a great experience with my stay at the hotel. Staff provided Excellent customer service !!! Tim at the front desk was very helpful!!! Thank you!!!Genuine Expedia guest review
"Nice, clean hotel. Close to Busch Stadium."
Went up with my son for a Cardinals-Yankees game. Hotel is within easy walking distance of Busch Stadium. Hotel was very clean and staff was friendly. Rooms were clean and spacious. Beds were very comfortable.Genuine Expedia guest review
I found my stay here to be okay. To me it was not the best but at the same time it was not the worst either. It was an average hotel but in a great locationGenuine Expedia guest review
"Nice hotel in DT St. Louis"
Nice hotel with friendly staff. Close to the arch and riverfront. My only complaint is that we had to pay for our parking. We opted to "self park" instead of using the valet. We received a card to access and leave the parking garage during our stay. It wasn't until we were checking out that we realized there was a $19 per day charge for "self parking." […] There was no other option for parking. Read moreGenuine Expedia guest review
My husband and I booked this room last minute through hotels.com and needless to say the service was amazing. The rooms were extremely nice and the staff made sure we had everything we need. The front desk attendant even gave us free breakfast.Genuine Hotels.com guest review
"decent hotel..Slightly overpriced. pay for parking"
Hotel was nice. Slightly overpriced for a room that small. Even though you pay for the hotel you still have to pay for parking at nearly $30 per night while other hotels furnish free parking. Would look at other options in hotel before staying at this one.Genuine Hotels.com guest review
"Girls night out"
My girlfriends and I stayed here after a bachelorette party downtown, the beds were super comfy and the hotel was beautiful! Would definitely stay again!Genuine Expedia guest review
Hotel was in a great location very close to the arch and capital building. The rooms were very nice and were quiet.Genuine Hotels.com guest review
"Decent hotel for the price"
We stayed over Memorial day weekend. The staff was very nice, the room was clean and comfortable, but a little on the small side. For being about 2 blocks from the gateway arch and other downtown attractions, and with decent amenities it is a good value. It rained the last day we were there and didn't bring an umbrella, we asked where the closest store […] was to buy one and the front desk gave us one to use. Read moreGenuine Expedia guest review
"Room with no view, restaurant."
Stayed mid May2014. Dining & lounge not open due to renovation. no view of Arch to speak of because of high rise hotel across the street. Bed was super hard, so any movement made by one sleeper would bounce the other sleeper awake. Had to tell the desk clerk 3 times we did not have a car. no itemized bill dropped off prior to check out.Genuine Expedia guest review
Excellent excepting I got charged for May 15 when I arrived on May 16 and stayed 2 nights and not 3Genuine Hotels.com guest review
"close to Busch stadium"
room was very nice, but construction in lobby was distracting and rooms should have been discounted because of this. breakfast buffet was just fair for the priceGenuine Hotels.com guest review
The hotel was perfect. The perfect spot, close to everythi g we wanted to do and see. The staff was awesome, the room service was wonderful, the whole atmosphere was just really great. Even though it was undergoing construction in the lobby, they made it where it was open yet for everything. The room was just what we wanted, very clean, comfortable, […] and home like. We actually left our prior motel that we were not at all happy with and switched to the hilton st louis, and we both were so glad that we did. I just wish we would have found this first. Thebrates were affordable, and we will be staying here again. Thank you for your hospitality. Read moreGenuine Expedia guest review
"Very nice hotel"
Very nice hotel. The room we had at check in had an issue with the toilet not flushing, so not only did we get moved to a bigger nicer room, they also gave us a coupon for free breakfast the next morning. Room was very clean and bed was comfortable, plus the hot tub was very relaxing. Would stay here again definitely.Genuine Hotels.com guest review
This hotel was under construction but it still was ver nice, comfortable hotel. It's just four blocks from Busch stadium, and mx theater is just around the corner. Staff was slow but friendly. I will be staying here again.Genuine Hotels.com guest review
First time in St. Louis. The hotel was empty and under construction. Why they choose to put us right above the construction and in some inside room with no windows made no sense to me. It was really loud first thing in the morning. They had 8 floors to choose from. Also overcharged for self parking across the streetGenuine Expedia guest review
Unfortunately I arrived at the Hilton located a couple blocks away. Drove to the correct hotel only to find out it was under construction, torn chairs, couches etc. This was a birthday present get away, we got away......Small rooms, no view.Genuine Expedia guest review
Other than finding out that one of our rooms was not ready at check-in...we had an enjoyable stay and the hotel staff was very nice.Genuine Expedia guest review
"Nice hotel but some issues"
Hotel was nice but room was too small for my taste. Decouer was excellent. View was not good from WindowsGenuine Expedia guest review
Location is great. Hotel is under construction - most of the lobby is closed off; It looks like it will be lovely when completed. Buffet breakfast needs to put a toaster out. Guests must ask to have bread toasted and then wait for it, usually arriving after the rest of the meal is consumed...a simple fix though told the plug in the dining room didn't […] work. Had to ask to have room cleaned at 5:30pm. Staff is very friendly and tries to accommodate. Room was very quiet. Read moreGenuine Hotels.com guest review
Had 3 of the same room but my total was different for all 3 rooms?? Not sure how that happensGenuine Hotels.com guest review
"Nice redux hotel"
This hotel was a bank originally and has a lot of the historic touches. The hotel rooms recently went though renovation. The public areas were going through renovation while there. Everything was clean and orderly.Genuine Hotels.com guest review
Renovation to lobby will be done soon and if it is anywhere near as beautiful as the rooms, it will be fabulous. Nicely appointed rooms. Staff extremely helpful. Did not eat in the hotel so cannot comment.Genuine Expedia guest review
"It will be wonderful when they finish renovation"
My only complaint about this hotel is that they were renovating most of the lobby and first few floors. It was crowded, looked awful, and difficult to get around all the barriers. They had temporarily moved the bar and the restaurant, and as a result, neither was very busy. But the service of the wait staff and clerks was the best of almost any Hilton […] I've ever stayed at. They were always cheerful, pleasant to talk to, willing to help with anything you need. I would stay there again, just to see these people. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )