"Great Wine Country find"
Great two bedroom condo that was fully equiped and very comfortable. The only thing you need to bring is your own shampoo. Perfect spot to wind down after a day of wine tasting.Genuine Hotels.com guest review
"Don't fall for the "free breakfast with a gift"..."
The free breakfast with a gift is an attempt to suck you into a timeshare, supposed to last 2 hours, but could easily extend longer if we had not said No firmly and left. Hard-sell at work!! Bring shampoo, none is provided. Don't bother asking for any at the front desk, they will rudely tell you that they don't have any. However, the concierge (ie, […] timeshare staff) was excellent at directing us to wineries we really enjoyed. Read moreGenuine Expedia guest review
"Make your reservation in advance"
I would have enjoyed it emencly if I was with my fiancé and it was only the two of us. This trip was not that trip. We where here for one nought with his boss and three children and zero time to enjoy the jacuzzi. I was up at 6:00 and the hours of the jacuzzi was open at 8:00! My window of peace was gone. I could have sat quietly in the jacuzzi between […] 6:00 and 8:00. Noise is a factor obviously. Next time I will stay at least two days. Read moreGenuine Hotels.com guest review
Good Location .... Lots of room .... Pleasant StallGenuine Expedia guest review
"WATCH YOUR STUFF"
07/03/14 SmithRiverAlan Smith River, California
The cleaning staff are a bunch of thieves. They stole our Ipad. When we went to management, they felt insulted that we could even accuse them of this. They had no coperation whatsoever. Refused to search the cleaning staffs areas. Somehow had no records as to which cleaning staff person is assigned to clean our room. I've been to many hotels. Most of the better ones log each rooms cleaning to the person responsible. Their total lack of any help can only tell me that they want to cover up this type of thing and hope it goes away so their reputation is not diminished. Its my guess that this place has many thefts on a regular basis. Be wary
"Great resort, but be wary of "free breakfast""
06/15/14 DSullivan1964 Orlando, Florida
My husband and I stayed at the Worldmark by Wyndam in Windsor, California, for the first time in early June. Everything about this resort was excellent - room condition, staff, grounds - except for the deceitful attempt to get guests to attend a sales presentation by offering it as a "no pressure free breakfast." Our trip was focused on visiting wineries in Sonoma and Napa, and the resort is relatively close to many wineries, which made it convenient. The city of Windsor has a nice quaint downtown area with a good breakfast restaurant. There is also a decent restaurant just across the street at the golf course. There is plenty for kids to do, between the large pool and the recreation room. Each unit has it's own barbecue grill, which is very convenient. The drain in one of the showers was slow, so we called the front desk, and they sent someone right away. The front desk also allowed us to borrow packing tape so we could tape up our box of wine. One of the motors went out on the pool, and it was closed for a day. I know there were people who were unhappy about that, but things like this can't be anticipated, and the resort repaired it as quickly as possible. It didn't affect us personally, as we didn't use the pool while we were at the resort, other than for about an hour on Friday evening. We would definitely stay at this resort again, but I wish there was some way to stop the incessant calls from the sales staff asking if we want to attend their breakfast.
"Overall good. ....however"
06/05/14 barbp007 connecticut
Lovely place. Good service. Great accommodations. However. No excuse for main pool to be closed for repairs 4 out of seven days. Very unacceptable. Wyndham can do better than that. There were some very unhappy people
"First visit~would return"
05/28/14 lwooly Benton
This was our first stay in the Napa Valley area. All other visits had been only day visits. This time we stayed a week at the Worldmark Resort by Wyndham. The resort is lovely and conveniently located. Upon arriving, we were greeted warmly by the front desk staff and checked in. But then we were directed over to the Hospitality Desk for our parking permit and area coupons. Oh, no! This sounded too familiar to other timeshare experiences but this resort said by Wyndham and they already knew we belonged to another Travel Club. We walk over to the desk and were met by their RCI agent-Linda. Here we go-the spill and it was dinner time, we were hungry and tired from our flight into SFO and drive to Windsor. We explained that we were not interested in any appointments or any tours or any freebies involved with those or breakfast seminars. She really would not take no for an answer so we said our week was full except maybe Thursday. Finally got our parking permit and a few coupons for area discounts. We left to check into our lovely, spacious 2 bedroom, 2 bath condo # 9302. Perfect in every way-ahhh! The resort is very nicely layed out, a little tight on parking spaces but the amenities are nice and the grounds are pretty. We enjoyed our stay very much. The condo was nicely furnished, quiet, and we would definitely stay there again if we did not have to go through the "ordeal of RCI" to get our parking permit and listen to their spill. So unnecessary! On Wednesday night we had a message in our door to remind us of our Breakfast Conference Thursday morning. A quick call to the front desk and a transfer to Hospitality Desk got that cancelled after their many efforts to try to squeeze one in before we left on Saturday morning. Ugh! We would recommend a stay there without this if possible. It is a lovely resort in a beautiful setting.
"Spacious Rooms and lovely grounds"
05/28/14 Peronna Portland, Oregon
We were passing through this area and stayed here as we are owners of this timeshare. It was our first time here, and although check in was VERY slow - the rest of our stay was great. The front desk gave us some recommendations on where to go in nearby Santa Rosa (which is lovely) and our room was comfortable.
"Quiet town, close to wine country, and clean facility"
05/16/14 alli565 Virginia
Being a TA contributor, I do know enough to take in the tips that other reviewers post about lodging and restaurants. I called the Worldmark Windsor two weeks prior to my group of four staying at this timeshare to put in request for a specific building and floor. I was told to call the Wednesday before our Saturday check in. So I did. The bottom line of the phone call was that the floor (3rd for quiet) was more important than the building (5), but I did want to be away from the parking lot and on the side of the pool and grassy areas. I even asked the receptionist "which building would you prefer?" and she stated that Building 5 was a good one to be placed in. Upon arrival at three pm, there weren't any rooms available, so we went over to Charlie's for a glass of wine and appetizers. (An easy walk from the WW). We made note that building 5 was under renovation and the first floor of the building was completely wrapped up. Funny how I wasn't told this four days prior to check in. We were called thirty minutes later to let us know Building 7 First Floor could be ours. I did not want to be on the first floor, so we opted to wait for another choice. We were then given Building 5 Third Floor which is what I had requested not knowing about the construction. We figured we would be out of the room for most of the day when construction was being done, and also that there weren't as many people residing in this building, so we gave it a chance (It is what I had asked for afterall). We loved the location. The construction did take up a few of the parking spaces nearby, but there were plenty of them on the road to choose from when the dumpster was in the way (this is in no way a con--just making a note of parking). On Friday, the workers had moved up to the second floor, and if I were staying longer or it had not been a Friday but the start of my vacation, I would have put in for a move (it is loud at nine am!). But again, we left the room by ten am most mornings or earlier, so we were never disturbed by the sounds. The room itself was clean and efficiently stocked. The balcony was set away from the pool, and the room itself was quiet. Loved having the grill on the balcony (we ate in twice buying food from nearby Windsor Farmers Market). Wish they would supply the rooms with shampoos and conditioners, but WalMart and Safeway were an easy stop (I purposely didn't pack this since I knew I would buy large bottles once there). I didn't like having to do the towel transfer either (never had to do this with a timeshare before), but it was an easy enough walk to turn in towels when we need replacements. There was some laundry detergent available, but we did stop by the front desk for additional detergent and extra blankets. We had to ask that the twin beds be "bridged" into a queen size bed, and this was done immediately upon check in. I had requested this be done during my phone conversation the Wednesday prior, but again, it was easy enough for them to do once we checked in. The beds are firm (I slept very well), but the pillows are very soft. There is a walking path in Shiloh neighborhood nearby if you tire of walking on the treadmill or around the buildings. The parking passes do indeed need to be picked up at the "other desk" where there are people trying to convince you to go to the breakfast. I warned my group, and I must say the incentives sounded great, but we didn't make the time for the breakfast. We were called a few times (never in the room to answer the phone), with only the last phone call being a bit "curt". The timeshare presenter told us "I have been trying to call you all day..." Well, we are busy enjoying our vacation, etc. All in all, this was not a hassle to any of us. Just say no or don't answer the phone. The WW is close to Windsor, Calistoga and Healdsburg. It is a longer drive to Napa. We managed to get to Windsor many nights for gelato, we had dinner in Windsor, we ate breakfast in Windsor, we made it to the Sunday Farmer's Market, we traveled to Napa and we drove 45 minutes to the Larkspur ferry to take to San Francisco. I would definitely recommend this place as a great trade in when wanting to tour wine country!
"Close to Wine Country, Rooms Big But Not Inviting"
04/28/14 John Paul b San Francisco
Approaching the WorldMark Wyndham, we thought the town of Windsor seemed quite boring, but the hotel looked promising. The lobby was okay, but had quite a lot of junk inside. The staff was nice enough, but the time share people were slightly irritating. We were ready to flop down on the bed and relax for a few minutes, but when we opened the door, we were greeted by a musty smell and then horrible gold bedspreads. The furniture was ugly and damp. We were hoping for some type of outlook, but all we could see from our patio was the parking lot. More of a two star hotel than three.
"Not Impressed, negative experience"
03/30/14 Amber L Winnipeg, Canada
We would never return, one of the worst experiences. Firstly they put us in a unit that had construction going on, noise, noise and more noise. Rude cleaning staff talking endlessly in another language, carts running continuously over the sidewalks, more noise. Not one attempt to come in and clean anything in 7 days. We should have asked for another unit, but we didn't. Large gaps under doors allow bugs and such to enter at all times of the day. Single beds are like sleeping on the floor, terrible. Staff could care less about concerns, no more woldmarks for us ! Daily fee for occupancy tax, yet nobody else in CA charged us, strange. Poor area unless you want to golf or relax, which of course you can't do because of all the noise. Not reccomended, not an attractive property.
"Loved This Hotel"
03/18/14 WeLuv2Trvl511 Port Saint Lucie, Florida
Much preferred location staying in a smaller town, yet near Sonoma & Napa. Shared 2 bedroom with friends. Very comfortable setting and size of the suite. They honored my 2 requests: an upper floor unit and placing the twin beds together. Check in was busy, so had to wait a little longer than I would have liked, but they were very pleasant. Minor issue were the pillows, very flat and uncomfortable. Could be replaced. Would definitely stay here again on our next visit. Highly recommend Omelette Express for breakfast in nearby Windsor, as well as Johnny Garlic's for great burgers!
"Always A Very Satisfying Experience!"
03/07/14 susienew sf bay area
Though we usually only stay one night each time we have been here (we live across in the East Bay), we have found the Worldmark Wiindsor to be perfect as a quick getaway but like a second home. The staff is very friendly, efficient and professional. The 2 bedroom unit is spacious, clean, fresh smelling with a fully equipped kitchen, two flat screen tvs, washer and dryer, very comfortable beds pull-out sofa bed, 2 over size easy chairs, and a Murphy's bed. The place has a wonderful ambiance as we curled up in front of the gas lit fireplace on a cold, rainy night with a bottle of wine from home and food bought from the Graton Resort and Casino. We didn't use any of the coupons of the nearby restaurants that are available in the lobby fireplace room this time. Our unit was located on the second floor towards the back, very quiet and secluded. We slept until 11 and checked out at noon by depositing our room keys at the front desk (new check-out policy). Then we headed out to the Frances Ford Coppola Winery to pick up our quarterly wine shipment and order one of their famous Muffaletta sandwiches. On the way back to Richmond we stopped at the Charles Schultz Museum and ice rink gift shop to enjoy Snoopy and Charlie Brown and friends. I adore this Worldmark Windsor to be home away from home.
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