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1 room, 2 adults
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Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

4.5 stars
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Adults-only resort in Puerto Morelos with 10 restaurants, 6 outdoor pools

  • Free breakfast, free Internet, and free parking

Main amenities

  • 440 guestrooms
  • 10 restaurants and 10 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • Health club
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Library

What’s around

  • Crococun Zoo (1.3 mi / 2.2 km)
  • Ojo de Agua Beach (2.3 mi / 3.6 km)
  • Puerto Morelos Town Square (2.5 mi / 4 km)
  • Dr. Alfredo Barrera Marin Botanical Garden (4.9 mi / 7.8 km)
  • Arrecife de Puerto Morelos National Park (5.5 mi / 8.8 km)
Outstanding4.7 / 5
  • Excellence hotel is as the name states. Facilities, location, show,ambiance it's all…Feb 21, 2015
  • I may ramble in this review, but I just want to give out as much info as I can that can…Feb 18, 2015
See all 657 Hotels.com reviews
From 8,067 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $311
  • Junior Suite, Pool View
  • Excellence club two story roof terrace
  • Excellence Club Jr Suite OCF
  • Junior Ste Spa-Pool View Swim-Up
  • Jr Ste Ocean View
  • Excellence Club Jr Suite Swim Up OV
  • Excellence Club Honeymoon Suite Ocean Front OCF

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 19
  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Cancun All Inclusive Adults only
  • Excellence Cancun
  • Excellence Riviera Maya
  • Excellence Hotels
  • Secrets Hotels
  • Adult All Inclusive
  • Excellence Riviera Cancun Luxury Adults Only All Inclusive
  • Excellence Riviera
  • Excellence Riviera Cancun
  • Excellence Riviera Cancun Reviews

Policies

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free breakfast
  • 10 restaurants
  • 10 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Free pool cabanas
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Library

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free wired high-speed Internet
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Surcharges for bottled wine

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers
  • Use of golf cart
  • Use of golf equipment
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.

Dining

Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only.

Spice - This restaurant specializes in Asian cuisine and serves dinner only.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Cancun All Inclusive Adults only
  • Excellence Cancun
  • Excellence Riviera Maya
  • Excellence Hotels
  • Secrets Hotels
  • Adult All Inclusive
  • Excellence Riviera Cancun Luxury Adults Only All Inclusive
  • Excellence Riviera
  • Excellence Riviera Cancun
  • Excellence Riviera Cancun Reviews

Policies

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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