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Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

4.5 stars
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Beachfront resort in Puerto Morelos with spa, beach bar

  • Free breakfast, free WiFi, and free parking

Main amenities

  • 440 guestrooms
  • On a private beach
  • 10 restaurants and 10 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Garden

What’s around

  • Crococun Zoo (1.3 mi / 2.2 km)
  • Ojo de Agua Beach (2.3 mi / 3.6 km)
  • Puerto Morelos Town Square (2.5 mi / 4 km)
  • Dr. Alfredo Barrera Marin Botanical Garden (4.9 mi / 7.8 km)
  • Arrecife de Puerto Morelos National Park (5.5 mi / 8.8 km)

The Excellence Riviera Cancun - Adults Only - All Inclusive is located on a stretch of white-sand beach 1.8 miles (3 kilometers) from Puerto Morelos, 6.2 miles (10 kilometers) from Championship Golf Course, 10.5 miles (17 kilometers) from Tres Rios Ecological, and 18.6 miles (30 kilometers) from Playa del Carmen.

Hotel Features.
Guest staying at the hotel will enjoy 24-hour inclusive service that includes meeting facilities, full service business center, beauty salon, wedding and honeymoon services, a catering/event staff, laundry service, medical facilities and much more. The on-premise state-of-the-art Fitness Center provides a full range of activity and exercise equipment, including treadmills, lifecycles and step machines. Guests can choose from a range of activities, including yoga and pilates classes, introductory scuba lessons, beach volleyball, and tennis lessons. For those seeking a sanctuary for the senses, MIILE Spa at the Excellence Riviera Cancun - Adults Only - All Inclusive offers aqua massages, manicures, a cold plunge pool and a Hammam, as well as the unique Spa Garden, providing a sublime atmosphere of pure indulgence. Hailed as the Riviera Maya's newest spa culture, this unusual jewel is situated in an outdoor, lush, tropical garden setting and epitomizes experience of romance, indulgence and rejuvenation. The resort features 6 outdoor swimming pools. Whirlpools allow guests to lie in warm shallow mineral water while water jets penetrate the skin, and complimentary pool cabanas are available. The resort, which made it onto the Conde Nast Gold List in 2013, offers a wide variety of dining options to please the palate. Dining a la carte, where no reservations are required provide a selection to tempt most any taste bud. 10 restaurants, including a glorious buffet restaurant, feature Mexican, Japanese, Steak and Seafood, Gourmet and Continental Cuisine. The resort includes 6 bars/lounges, including the Lobby bar, Swim-up pool bar, Dock bar & Coffee bar, as well as a Piano Cigar bar, 2 Palapa bars by the pool, and a rooftop terrace. The American Sports bar and Showtime Bar provide great entertainment as well as refreshments. A roundtrip airport shuttle is available on request for a fee.

All suites and rooms are newly renovated and offer superior amenities including private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, closet and double vanities, satellite television, air-conditioning with in-room climate control, a direct dial telephone with Internet data port, an alarm clock, an electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks and water.

Outstanding4.6 / 5
  • AmazingNov 5, 2015
  • Hotel was excellent. Everyone was very nice and the room was clean and comfortable. Food…Sep 1, 2015
See all 755 reviews
From 8,755 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $273
  • Excellence club two story roof terrace
  • Junior Suite, Pool View
  • Junior Ste Spa-Pool View Swim-Up
  • Jr Ste Ocean View
  • Two-Story Rooftop Terrace Suite Spa/Poolview
  • Excellence Club Jr Suite OCF
  • Excellence Club Jr Suite Swim Up OV
  • Excellence Club Honeymoon Suite Ocean Front OCF

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

  • Accessible parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos


Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free breakfast
  • 10 restaurants
  • 10 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • On private beach
  • Number of outdoor pools - 6
  • Free pool cabanas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 104410
  • Conference space size (meters) - 9700
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 9
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.


Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only.

Spice - This restaurant specializes in Asian cuisine and serves dinner only.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos’s small print

Also known as

  • Excellence Riviera Cancun Adults Only Puerto Morelos


Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Excellence Riviera Cancun - Adults Only - All Inclusive, Puerto Morelos

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