Internet is non-existent even in the lobby next to the main desk. Why advertise it if it doesn't work? The rooms were fine and decently clean. The included breakfast was a mess, poorly laid out and in a very cramped area for a hotel at capacity.Genuine Expedia guest review
"Nice, clean hotel."
Great location as stepping stone to Jasper National Park. Good breakfast, friendly staff.Genuine Expedia guest review
"Needed a one night stop-over,"
We had no problems with the check-in. The carpet was very soiled. The toilet stogged and we didn't put anything in there that would have caused this, so I think it must have been a problem that should have been taken care of before we got there. Breakfast is included. We drink decafinated coffee but they had none, not even instant. There was only one […] possibility for breakfast for us as we are gluten sensitive. Read moreGenuine Expedia guest review
The hotel was fine, but the internet was too busy, I can't even get into the network.Genuine Hotels.com guest review
A clean and comfortable stay. Nice staff. Very good continental breakfast.Genuine Expedia guest review
"Good place to stay"
I will recommend other people to stay at this hotelGenuine Hotels.com guest review
"Good place for a short stop"
It's very convenience for shopping grocery, and many easy to find a restaurant.Genuine Expedia guest review
The minus for your stay would be the housekeeping. The housekeepers barely service your room. The housekeeper that cleaned our room skipped a lot of tasks. So she cut corners. She skipped doing things like: Giving new tea bags, giving a new bathmat (and she didn't take out the used one), cleaning mirrors, and her vacuuming was very questionable. So […] the Econo Lodge probably under staffs it's housekeeping department. The plus side for your stay would be the location: Across the street is a 24 hour grocery store and a Shoppers Drugmart that stays open until 10 pm. Read moreGenuine Hotels.com guest review
"A little run down"
not bad. Very basic. Could use an upgrade. WIFI only worked in the lobby.Genuine Expedia guest review
"I do not recommend this property."
The hotel didn't have any extra blankets and the WiFi sucked. The front desk staff was unhelpful and didn't look up from their smart phones. I do not recommend this property.Genuine Expedia guest review
"Value for money"
it was very clean and up to my expectations. I would go againGenuine Hotels.com guest review
"Wrost Econo Lodge Ever"
Stay away! The whole hotel smells very bad and the facilities are very out of date.Genuine Hotels.com guest review
The hotel room was spacious. The breakfast was good with quite a bit of choice. The staff was helpful. We had to wait for a room because we arrived early, but there was a nice lounge in which to sit. We would book there again.Genuine Expedia guest review
Everything was very good.efficient staff,lovely room and a great location for the continuation of our journey.Genuine Hotels.com guest review
"Good hotel to travelling Jasper during hot season"
I could not make a reservation in Jasper in July and looked for substitute in Hinton. I stayed at this hotel for two nights and my family were satisfied even I had to drive for 45 minutes from Jasper. This hotel has coin laundering machine costed only $1.50 and dryer $1.75.Genuine Expedia guest review
it is small but clean. close to Jasper. Breakfast was fine. nothing to complain about.Genuine Expedia guest review
"The last option"
The AC was not working in my room. It was very hot all night and we couldn't sleep well. The breakfast room was too small for the motel. Most of the foods were out of stock and no one came to replenish the stock. The dining tables were dirty from previous guests and nobody came to clean up so we had to clean our own. Front desk staff was not profes […] sional. Read moreGenuine Expedia guest review
"Very nice place"
wonderful, I will recommend to friends for sure.Genuine Hotels.com guest review
"One night stay"
The stay was OK but the front desk lady was not very friendly.Genuine Hotels.com guest review
Room was clean and suitable. One of good services was breakfast because they provided lots of food such as omelet, egg, muffin, waffle, yogurt, fruit, bread, sereal, juice, milk, oatmeal and coffee. It was enoughed to feel full and we could trip without tired.Genuine Hotels.com guest review
The two thing they could improve is the breakfast where not much choice for food and someone smoke in their room and im asthmatic and had to walk in front of their room.Genuine Hotels.com guest review
"excellent, can't complain"
it was a new hotel, comfy bed, clean room, . good selection of continental breakfast.Genuine Expedia guest review
"A roadside hotel for a short stop over."
The front desk was polite , but not very helpful. There are limited food and restaurant services around the hotel.Genuine Expedia guest review
Beds were hard as a rock. Hotel was very dated. Did not receive our wake up call as ordered.Genuine Hotels.com guest review
Hotels in Japser were too expensive, so that's why we stayed in Hinton. The price was reasonable, but the beds were not comfortable. Overall, it was a ok stay.Genuine Hotels.com guest review
"Average hotel, just what we needed"
Great service at check-in. The room was average, nothing spectacular.Genuine Hotels.com guest review
"Breakfast closed too early"
Before arriving here, we just finished visiting Banff and Jasper, we are too tired to get up early in the morning, hence, when get up at 9:30 am, there wasno breakfast, hope you can extend the breakfast time, or notice us when we arrived there, but overall, it is good.Genuine Hotels.com guest review
We just needed a room to stay the night on our way to Edmonton. We were pleased with ou overall stay.Genuine Hotels.com guest review
"Good location close to Jasper."
Close to Jasper national park, glacial adventure and skywalk. Very good breakfast provided at no additional cost.Genuine Expedia guest review
"Surprising for the money"
We were pleasantly surprised the hotel is actually a pretty nice place, better than we had expected for the price we paid. The front desk girl was rude and incompetent and kept talking to other guests in a foreign language I could not understand - highly unprofessional! Luckily someone else had set up our stay before they left the hotel in her hands […] so even though when we asked her about the cot we had requested and she told us the hotel didn't have any available it turned out our room had a pull out couch. The continental breakfast was very nice, lots of options to choose from. Overall I would stay here again and hope we got a different staff member to help us. Read moreGenuine Expedia guest review
We were on our way to Edmonton, nice town.rooms are clean, kids love the waterslide.I would stay there again if I'm going that way.Genuine Hotels.com guest review
"Basic things don't work in the breakfast room"
I normally hate to write bad reviews, but this experience has been truly disappointing. I spent two nights at this hotel. On both mornings, the breakfast room was simply chaotic. And the reason? First both 4 slice toasters were only half-functional (meaning you can only toast two slices of breads). Then the microwave oven did not work (and you have […] to use the microwave oven because they have only frozen omelette and waffle in the fridge). the breakfast is supposed to be from 5 AM to 9AM, but the fridge was already empty shortly after 8, there is no more yogurt, fruit, omelette etc left. It is just more disappointing that the problems are so easy and cheap to fix (there is a Walmart and a Canadian Tire just a few minutes away), and the toasts/microwave oven can not cost more than 200 bucks to replace, and both stores were actually open on those two days while I was there. This shows how much the hotel management cares about customer satisfaction. AVOID THIS HOTEL IF YOU CAN! Read moreGenuine Hotels.com guest review
"Close to shopping"
No Wifi, breakfast is for animal, terrible, I dumped itGenuine Expedia guest review
Oor room was clean but whoever painted did not clean up very well. Two star at a good price.Genuine Hotels.com guest review
Nothing special. The price was good. The room was a bit dated but exceptionally clean!Genuine Expedia guest review
The hot tub hasn't been working in a long time. Had so many issues with the key card. And none of the appliances worked for breakfast in the meeting room. Front desk staff were very unprofessional.Genuine Hotels.com guest review
"Good to stay..."
Good to stay...Genuine Hotels.com guest review
"Asked for ground floor when I booked but not provi"
OKGenuine Hotels.com guest review
"Good hotel. Very good value."
I found the hotel very clean and the staff courteous. The amenities were very good. Would definitely return to this hotel.Genuine Expedia guest review
"One night stay"
I had stayed just one night at the Econo Lodge and the hotel was not too bad. The price was good, amenities were average but not bad.Genuine Hotels.com guest review
"good hotel for the price"
Cleaning behind the doors apparently is not necessary. We were given 2 keys at check in. Neither worked. I suppose the coffee in the room was great but neither of us drink coffee. Tea? Hot chocolate? Bottle of water? feel discriminated against because we don"t like coffee. Bed was extremely hard. Overall it was quiet and decent.Genuine Expedia guest review
"Nice a hotel and near Jasper"
This is a nice hotel which near Jasper national park (30 mins from hotal to Jasper). Nice staffs and clean room; also good breakfast. It is realy a good choice to me. I will choice this hotel again!Genuine Expedia guest review
Overall average for this type of place and location. My floor had parents that let little children run up and down the hallway until fairly late. Also mattresses were creaky and weirdly hard but yet soft.Genuine Hotels.com guest review
"comfortable location ok service fine"
great for 1 nightGenuine Hotels.com guest review
"air conditional and mattress"
air conditional is too noisy and mattress is uncomfortable and no toilet paper , call front desk and told that we have to go down to get it ourself :( , after second person charge $12.5 per person a night other than that is ok.Genuine Expedia guest review
"It was a nice quiet clean hotel"
It was a long ride there but we made it, tired and wanted a good night sleep, the veiw was beutiful when getting ready to leave. Breakfast was a good and hardy many options for a contintal. Two thumbs upGenuine Expedia guest review
This hotel is good, but we can not use electronic in the third floor, it had no or very weak WIFI signal.Genuine Hotels.com guest review
"Good for the price"
nice place to stay,kids enjoyed,placed in Hinton.Room service and customer service was good.Genuine Expedia guest review
My husband and I stayed 2 nights. We were out there to celebrate our 42nd anniversary. Everything was fine except the beds. They were a bit too hard and neither one of us slept comfortably. When we did get up, at almost 9 breakfast was over. Usually it goes til at least 11.a.m. Another disappointment. Other than that everything else was ok.Genuine Expedia guest review
"Good for an overnight stay"
Good stay, all amnenities were there, didn't like the sound of whatever was on the mattress, kind of sounded like rubber sheets...or something?!Genuine Expedia guest review
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