Extremely nice!Genuine Hotels.com guest review
"Nice place, great staff."
A good place to hang your hat for sure. One of the more updated Courtyards I've been in. Not too much to do in the area and the price is a little up there for what you're getting. However, the staff was one of the friendliest I've encountered.Genuine Hotels.com guest review
Nice steak house next doorGenuine Hotels.com guest review
"Close to softball fields"
Very nice, well-kept hotel. Would like to have breakfast included with stay.Genuine Hotels.com guest review
"WEEKEND GET AWAY"
RELAXING!Genuine Hotels.com guest review
"The most luxurious courtyard in kc"
From the rooms to the lobby this hotel is the most luxurious marriott property in Kansas City .Genuine Hotels.com guest review
"Nice clean hotel"
Excellent hotel! Got in on a great price through hotels.com, close to casino, Legends Mall. Staff was very friendly, room was beautiful and very clean! Will def stay here again.Genuine Hotels.com guest review
"The most luxurious Marriott in the city"
Best lobby and most gracious staff . The rooms are elegant and sophisticatedGenuine Hotels.com guest review
"Nice and clean friendly staff"
Room was clean , breakfast is way over priced, met a maintenance man from Louisville who was very helpful , we will start staying here when visiting our daughter .Genuine Hotels.com guest review
i had a conjoining room and they were great i loved how clean it was overall great hotelGenuine Hotels.com guest review
"Nice hotel close to where we wanted to be."
We basically just used it to sleep, but we did have a muffin and coffee in the little café. Everything was very comfortable.Genuine Expedia guest review
"Girls weekend away without children"
When we first arrived we felt like we were treated rudely by one employee. We talked to the night desk clerk about our check in experience, he gave us free coupons for breakfast, which we didn't end up using. The assistant manager heard what happened and called us that afternoon. He wanted to know what he could do to make up for the rudeness, we told […] him we really didn't want anything so he gave us a few free drinks and appetizers at the bar. All in all I would definitely go back. Read moreGenuine Expedia guest review
Very nice hotel. Service was ok. It took the desk too long to check us in. As he was too busy talking to another employee. (And he saw us standing there waiting and turned back to finish his conversation before taking care of us.Genuine Hotels.com guest review
Response by Courtyard by Marriott Kansas City Shawnee My apologies for the personal phonce call with the associate during checkin. I will address this immediately. Thank you for your business and we look forward to seeing you in the future. Ryan Cipolla General Manager
"Much to do about nothing"
There was nothing wrong with this hotel, just nothing that stood out like others in a similar price range. The room was ok, the staff was ok, this was ok and that was ok, nothing special. When we left, my wife and I felt like we had stayed in a middle of road place. There is not a lot options for food close by, but within 7-10 miles there is everyt […] hing Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Kansas City Shawnee Thank you Mr. Knowtoes for the feedback. We will share with the staff because our goal is to impress our guest. We do have the Hereford House Steakhouse right next door to the hotel and a quarter of a mile there is Paulo and Bill’s Italian Restaurant, Barley’s Brewhaus Bar and Grill, Jose Peppers Mexican Restaurant, Minskey’s Pizza and a few other restaurants that are close to us as well. Thank you for staying with us. Ryan Cipolla General Manager
Clean Rooms/ Personal FriendlyGenuine Hotels.com guest review
Great place to stay. Clean rooms, excellent service. Breakfast was top notch.Genuine Hotels.com guest review
"Pleasant, Quiet, Good Location"
My wife and I stayed here for a couple nights while we vacationed in Kansas City. The hotel was in excellent condition. We found our room to be very comfortable, nicely appointed, and very quiet. The hotel staff was pleasant and helpful. The hotel is located in a quiet area right off of 435. We found it to be very convenient to Legends Outlet, and […] about 10-15 mins away from most things we wanted to see. Read moreGenuine Hotels.com guest review
"Nice location for us"
We enjoyed our stay at the hotel. Nothing to complain about.Genuine Expedia guest review
"Clean, pleasent staff, great price"
The Courtyard was clean and present. The staff was helpful and courteous. I spilled my coffee and asked the young lady behind the bar for a wet towel, she was so sweet and said not to worry about it, washing the outside of MY coffee cup.. and I'm the reason it was sticky!! The housekeeping staff was just as sweet....Saturday morning, the staff laughed […] about a couple things including that my daughter needed extra towels as she loves to take hot showers... a lot of them. I asked for a couple extra shampoo/conditioners and was asked my opinion on the brand that the hotel was using. not a big Paul Mitchell fan but others are, she gave me several. The room had a small balcony - NICE SURPRISE!! Not expecting that!! Room was clean, smelled clean, the bathroom was clean with no mold! The shower curtains - which can be gross - was very clean!! I think the only disappointment - the thick blanket normally on the bed at Marriott's, there wasn't one. The blanket that was on the bed was very small and very thin. The extra blanket wasn't any better.... that saddened me as it was very cold at night, even my husband got cold and wanted another blanket, which is why we love that heavy warm blanket at other Marriott's, I stay warm, he opens the window/balcony door, but if this is the only complaint, I'm happy! Great hotel!!! The Courtyard is right off 435.... close to just about everything. Thank you! Read moreGenuine Hotels.com guest review
We had an excellent stay. We were only there a short time, but was very pleased with our room. We will stay again on our next visit to Kansas City.Genuine Expedia guest review
"Clean & comfortable room, food cost disappointing."
Where have the "options" gone regarding food with room rates? Even a little sweet roll and juice would be nice in the morning. If McDonalds can "Dollar Menu" seems to me Marriott could offer a less costly option than what we have been finding.Genuine Expedia guest review
"A little drive into KC but WELL worth it"
The hotel was EXACTLY like the pictures....very NICE and CLEAN...the lobby was Incredible with a fireplace. The pool was cooler, and not very kid friendly. It started at 3 feet..so my oldest couldn't stand by herself...but no biggie compared to the rest of the hotel!! A+++Genuine Expedia guest review
"Close to KU Med West"
Came from out of town, had early morning meeting at KU Medwest. This hotel is about 3 minutes away from it. Excellent staff, great food options. Would be happy to stay here againGenuine Expedia guest review
"Very clean very comfortable"
The best stay so far in kansas city. Great restaurant close by and even better pizza place nearbyGenuine Expedia guest review
I liked the location because it was in a very quiet area.Genuine Hotels.com guest review
Very nice... Clean and comfortable. Helpful staffGenuine Hotels.com guest review
I'll never stay there again or use Hotels.com again.Genuine Hotels.com guest review
"Family get together"
Quiet, comfortable bed, TV wouldn't work at first, had to call and then unplug everything and re plug in. Shampoo and conditioner bottles were half full. Breakfast was a little over priced for pre made items! Great having personal TV's at tables for breakfast! Still a very good stay.Genuine Hotels.com guest review
"Nice hotel, conveniently located"
Usual great stay. Clean comfortable room, helpful staff. Very nice.Genuine Expedia guest review
It was just your basic hotel. Very comfy beds though. If you ever want to get some Starbucks from there get ready to wait about 15 minutes because the employee would rather do stuff in the back than help out customers.Genuine Expedia guest review
Very nice as always. Only negative was construction or repairs, again, during this stay. Seems to have constant work going on, even after big renovation. Otherwise, no complaints at allGenuine Expedia guest review
onlyGenuine Hotels.com guest review
Excellent service from hotel staff! Very charming place.Genuine Hotels.com guest review
Hotel is well maintained. Customer service was good. Hotel is in an area without a great deal of other businesses.Genuine Hotels.com guest review
Very nice stay. The hotel had lovely decor and the room was very comfortable. The hotel staff was super friendly and helpful. There was a nice fire pit and outdoor furniture to the back of the hotel for quiet, comfortable evening relaxation. It was also close to the softball fields where my daughter was playing her tournament.Genuine Hotels.com guest review
"Nice help at the desk and bistro. Quiet location."
Short but nice quiet .away from busy roads big roomGenuine Expedia guest review
The hotel was in a nice neighborhood. It was very up to date, modern, clean, and comfortable.Genuine Expedia guest review
Excellent location and at the right price will definitely consider staying here again. The check-in agent gladly moved us from the first room location [right across from the elevator and next to the ice machine]. The in-lobby eating facility [no hot food but nice yogurt parfait and muffin/pastry selection] had very nice and cheerful staff.Genuine Hotels.com guest review
"Close to vist area"
Couldn't get the room thermostat cooler than 74 degrees even though I tried to turn it down. Front desk personnel gave me some sinus medication. Thank you!Genuine Hotels.com guest review
The service in the Bistro was extremely slow and disorganized. There was not a clean table for us. The ironing board in our room was weak and wobbly. When leaving and needing to ask someone at the front desk a question, I was unable to get their attention. I could hear them laughing and talking and the worker who finally came out was eating. As usual, […] the rooms were comfortable and clean. We have stayed in this Marriot before and have been very pleased. This time was disappointing enough that we will not stay there again. Read moreGenuine Expedia guest review
The hotel itself was nice but they charge too much for breakfastGenuine Hotels.com guest review
"No Hot tub"
The hotel was easy to get to and clean. The staff was very nice! However, the pictures online indicated there was a hot tub. When we arrived it had been filled in and was no longer available :( We also had to pay for our breakfast..... which was good but everyone loves a free breakfast at a hotel.Genuine Expedia guest review
"close to family in lanexa"
good stay although our room was next to the stairs going upstairs and the noise from people on the stairs was annoying -- we will stay again but not in the same roomGenuine Hotels.com guest review
"Nice hotel. Won't use HotelsDOTcom again"
Nice clean hotel. Good price. Friendly desk staff. Problem I was billed twice for the same night. Spent an hour getting it fixed. I hope it's fixed we will see in a few days.Genuine Hotels.com guest review
Very nice surprise. Great price for a luxurious room.Genuine Expedia guest review
"Good For Everybody!"
The hotel was good overall. The bed was a tad uncomfortable, though, and we could hear the people above us stomping around and out in the hallway was very loud.Genuine Expedia guest review
The restaurant next door was also very goodGenuine Hotels.com guest review
"They are always so nice and friendly."
Our best stay here so far.Genuine Hotels.com guest review
"Great place to stay!"
This location is near our daughter's home and it was convenient, easy to find and in a quiet location. Breakfast is $10 if you don't include in your initial payment. It is a good breakfast and there are real plates/mugs and utensils. Very nice place and a good value.Genuine Hotels.com guest review
We were pleased with our recent stay at the Courtyard. Hotel was clean and well maintained. Hotel staff was courteous. Had to ask for additional towels but they were promptly provided. The only thing missing is a complimentary breakfast.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )