"Great place to stay"
It was wonderful and the staff was so nice to my grandkids. I really appreciate them.Genuine Hotels.com guest review
I was in town for a one night stay. The room was great. I wish I could have had more time to enjoy the lovely room.Genuine Hotels.com guest review
"A quick trip"
Very nicely remodeled hotel- consistent with other Marriott properties. Very clean, and well kept. Service was excellent, and staff was friendly. Will stay again!Genuine Hotels.com guest review
"Loved our mini vacation"
We had a great visit!Genuine Hotels.com guest review
Great Place to lay your head, no problems and very well kept!Genuine Hotels.com guest review
"Hotel is great, staff not as much"
Great hotel. I only have two complaints While i do like the cafe, if i had known they did not have free breakfast, i would have stayed elsewhere. My fault for not checking, but im a little irked that mariott has stopped doing that. Front desk guy overcharfed me by $120 on my damages deposit. When i checked out, she told me it should have been 40 instead […] of 160. He only asked for my card so i assumed he was comparing it to the card on the reservation. Next thing i know hes swiping it with no explanation and gave me no receipt. I didnt even know there was a charge until i checked my acct. still waiting on a refund... 5 days later Read moreGenuine Hotels.com guest review
"overnight stay for a girls shopping trip to KC"
Hotel was inviting upon walking in, front desk staff was friendly when checking in. Room was clean, smelled good and was big enough for the 3 of us that stayed in the room. The beds were comfy enough, TV had a great picture... we were watching the World Series. .There was a sign on the pool door that it was closed due to maintaince , but when I went […] to ask the front desk, the gentleman said that he could open it if anyone asked... kinda thought that was a little weird, but I had two girls that were going to be devastated if they didn't get to swim for a little bit, so it worked out. At first the Hotel seemed quite, but then as it was getting later, around 11pm I started hearing people walking around and doors closing for some time, the floors were very loud when walking across them, even when walking lightly, you could hear yourself pounding on the floor, it was annoying. I kept the fan going in the room to block the noise level. That's why the room comfort only received 3 stars. Read moreGenuine Hotels.com guest review
"Will stay here again"
Very friendly staff. Clean and seems new.Genuine Hotels.com guest review
"Great in many ways....but...."
Great location, easy access to major highways, great room layout, but very uncomfortable bed---way to soft--that's the only complaint that I have for an otherwise very accomodating hotel stay.Genuine Hotels.com guest review
The hotel was very clean and the friendly staff went out of their way to be helpful. The location is handy to all of the Kansas City attractions. Very comfortable and attractively furnished. We were pleasantly surprised at the LARGE bathroom. The only negative was that breakfast took a long time... the barista and the server were so very friendly and […] helpful, and the food delicious, that I hesitate to complain. They were just understaffed and each meal is individually prepared (not a buffet), so we had to wait longer than we would have liked. Overall, we give this hotel 5 stars and will DEFINITELY stay there on our next trip to KC !! Read moreGenuine Expedia guest review
Microwave was dirty. Dried sauce of some kind on the curtains. My 6 year old ordered a movie when I turned my back for a minute. The breakfast option that I bought through hotels.com was not worth it. The staff was friendly.Genuine Hotels.com guest review
"Nice hotel, would stay again"
Hotel was very clean, staff was friendly and helpful. Rooms were large and very comfortableGenuine Expedia guest review
"Nice hotel, very clean. Staff was helpful."
The hotel staff was kind and friendly. The decor was modern and provided a nice, comfortable experience. If I'm in the area again, I will gladly stay at this hotel.Genuine Expedia guest review
The cafe was a little expensive but the rest of the stay was wonderful! One thing missing was a spa! That would have made the place a 5 for me.Genuine Hotels.com guest review
"Great Staff, Great Facility"
I was very pleased with my stay here overall. It was kind of away from everything, but the hotel was great!Genuine Expedia guest review
"Nice hotel, but difficult to get breakfast."
This hotel does not include a breakfast but did have a Bistro in the lobby, the first morning they closed before I could get breakfast and the second morning they were open but had already ran out of cooked items at 8am. Made it difficult that were could not get breakfast before leaving hotel.Genuine Expedia guest review
"Very friendly staff."
One night stay. Clean, nice decor, outdoor patio with a fire pit. The staff was very welcoming. Fairly close to downtown plaza area. Only negative was that the hotel didn't subscribe to cbs sports channel so we weren't able to watch the Husker football game!!Genuine Expedia guest review
Never had to pay for morning coffee. Don't like Starbucks. Far to much for a cup of coffee.Genuine Hotels.com guest review
"Centrally located to our activities"
It is a comfortable hotel that is 10-20 minutes away from many shopping and tourist activities. The only thing we didn't like is that there is not a free breakfast. Breakfast is available, but only if you pay.Genuine Hotels.com guest review
Just outside of KC, it's close in distance to Schlitterbahn, Kansas Motor Speedway, Kauffman Stadium and Arrowhead Stadium, yet far enough away from the high traffic areas. Very clean hotel and nice rooms. Will probably be the hotel of choice from now on.Genuine Hotels.com guest review
Excellent hotelGenuine Hotels.com guest review
Very clean and friendly.The restaurant staff went above and beyond her service!!!! Would like to tell her THANK YOU!!!!!!!Genuine Expedia guest review
Friendly staff providing excellent service.Genuine Hotels.com guest review
Easy access location right off I-435. We stayed at this hotel with our soccer team after a game at Sporting Park. Easy 10 minute drive. Nice amenities and hotel in great shape.Genuine Expedia guest review
"nice place to stay"
We enjoyed our stay quiet and relaxing good places to eat and walking trails near by. We thought they had a hot tub but found out they no longer do and that was a bit of a disappointment. But overall very happy with a quiet clean friendly motelGenuine Hotels.com guest review
"A good night's rest"
Served all of my needs: late arrival; quick check-in; quick check-out; clean; convenient; near where I needed to be; close to the interstate. The bed was comfortable but looked at an odd angle from the TV but I was too tired to stay up to watch TV and I guess the bed must have been really comfortable because I woke up feeling as if I had a sound, relaxing […] sleep. Since I anticipate making this trip again soon, I look forward to my next stay here. Read moreGenuine Hotels.com guest review
Extremely nice!Genuine Hotels.com guest review
Very pleased with overall experience. Clean comfortable and excellent staff.Genuine Expedia guest review
"Nice place, great staff."
A good place to hang your hat for sure. One of the more updated Courtyards I've been in. Not too much to do in the area and the price is a little up there for what you're getting. However, the staff was one of the friendliest I've encountered.Genuine Hotels.com guest review
Nice steak house next doorGenuine Hotels.com guest review
"Close to softball fields"
Very nice, well-kept hotel. Would like to have breakfast included with stay.Genuine Hotels.com guest review
"WEEKEND GET AWAY"
RELAXING!Genuine Hotels.com guest review
"The most luxurious courtyard in kc"
From the rooms to the lobby this hotel is the most luxurious marriott property in Kansas City .Genuine Hotels.com guest review
"Nice clean hotel"
Excellent hotel! Got in on a great price through hotels.com, close to casino, Legends Mall. Staff was very friendly, room was beautiful and very clean! Will def stay here again.Genuine Hotels.com guest review
"A very good stay"
Very attentive and friendly staff from cleaning personnel, Front desk staff and Kitchen/bar area staffersGenuine Expedia guest review
"The most luxurious Marriott in the city"
Best lobby and most gracious staff . The rooms are elegant and sophisticatedGenuine Hotels.com guest review
"Last Minute Stay"
Found a good price on this hotel while driving to KC for the Royals game. The price, brand and location were the factors in choosing this hotel. Front desk help was nice and since I was pre-paid through Expedia he let my very curious and helpful 6yr old sign for the room. Location was nice to a few fast food joints and a Wal-Mart wasn't far either to […] get our tailgate goodies for the game. Read moreGenuine Expedia guest review
"Nice and clean friendly staff"
Room was clean , breakfast is way over priced, met a maintenance man from Louisville who was very helpful , we will start staying here when visiting our daughter .Genuine Hotels.com guest review
i had a conjoining room and they were great i loved how clean it was overall great hotelGenuine Hotels.com guest review
"Nice hotel close to where we wanted to be."
We basically just used it to sleep, but we did have a muffin and coffee in the little café. Everything was very comfortable.Genuine Expedia guest review
"Girls weekend away without children"
When we first arrived we felt like we were treated rudely by one employee. We talked to the night desk clerk about our check in experience, he gave us free coupons for breakfast, which we didn't end up using. The assistant manager heard what happened and called us that afternoon. He wanted to know what he could do to make up for the rudeness, we told […] him we really didn't want anything so he gave us a few free drinks and appetizers at the bar. All in all I would definitely go back. Read moreGenuine Expedia guest review
Very nice hotel. Service was ok. It took the desk too long to check us in. As he was too busy talking to another employee. (And he saw us standing there waiting and turned back to finish his conversation before taking care of us.Genuine Hotels.com guest review
Response by Courtyard by Marriott Kansas City Shawnee My apologies for the personal phonce call with the associate during checkin. I will address this immediately. Thank you for your business and we look forward to seeing you in the future. Ryan Cipolla General Manager
"Much to do about nothing"
There was nothing wrong with this hotel, just nothing that stood out like others in a similar price range. The room was ok, the staff was ok, this was ok and that was ok, nothing special. When we left, my wife and I felt like we had stayed in a middle of road place. There is not a lot options for food close by, but within 7-10 miles there is everyt […] hing Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Kansas City Shawnee Thank you Mr. Knowtoes for the feedback. We will share with the staff because our goal is to impress our guest. We do have the Hereford House Steakhouse right next door to the hotel and a quarter of a mile there is Paulo and Bill’s Italian Restaurant, Barley’s Brewhaus Bar and Grill, Jose Peppers Mexican Restaurant, Minskey’s Pizza and a few other restaurants that are close to us as well. Thank you for staying with us. Ryan Cipolla General Manager
Clean Rooms/ Personal FriendlyGenuine Hotels.com guest review
Great place to stay. Clean rooms, excellent service. Breakfast was top notch.Genuine Hotels.com guest review
"Pleasant, Quiet, Good Location"
My wife and I stayed here for a couple nights while we vacationed in Kansas City. The hotel was in excellent condition. We found our room to be very comfortable, nicely appointed, and very quiet. The hotel staff was pleasant and helpful. The hotel is located in a quiet area right off of 435. We found it to be very convenient to Legends Outlet, and […] about 10-15 mins away from most things we wanted to see. Read moreGenuine Hotels.com guest review
"Nice location for us"
We enjoyed our stay at the hotel. Nothing to complain about.Genuine Expedia guest review
"Clean, pleasent staff, great price"
The Courtyard was clean and present. The staff was helpful and courteous. I spilled my coffee and asked the young lady behind the bar for a wet towel, she was so sweet and said not to worry about it, washing the outside of MY coffee cup.. and I'm the reason it was sticky!! The housekeeping staff was just as sweet....Saturday morning, the staff laughed […] about a couple things including that my daughter needed extra towels as she loves to take hot showers... a lot of them. I asked for a couple extra shampoo/conditioners and was asked my opinion on the brand that the hotel was using. not a big Paul Mitchell fan but others are, she gave me several. The room had a small balcony - NICE SURPRISE!! Not expecting that!! Room was clean, smelled clean, the bathroom was clean with no mold! The shower curtains - which can be gross - was very clean!! I think the only disappointment - the thick blanket normally on the bed at Marriott's, there wasn't one. The blanket that was on the bed was very small and very thin. The extra blanket wasn't any better.... that saddened me as it was very cold at night, even my husband got cold and wanted another blanket, which is why we love that heavy warm blanket at other Marriott's, I stay warm, he opens the window/balcony door, but if this is the only complaint, I'm happy! Great hotel!!! The Courtyard is right off 435.... close to just about everything. Thank you! Read moreGenuine Hotels.com guest review
We had an excellent stay. We were only there a short time, but was very pleased with our room. We will stay again on our next visit to Kansas City.Genuine Expedia guest review
"Clean & comfortable room, food cost disappointing."
Where have the "options" gone regarding food with room rates? Even a little sweet roll and juice would be nice in the morning. If McDonalds can "Dollar Menu" seems to me Marriott could offer a less costly option than what we have been finding.Genuine Expedia guest review
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