stuff is excellent, Donna at reception was more than willing to satisfy my request for particular room. I've got flat tire on check out day and have got immediate attention and have the problem resolved right away. Room service ladies were friendly and attentive. Room is spacious, has fridge, microwave, coffeemaker, balcony with comfortable chairs. […] Location cannot be bitten. We have very happy stay every time we come to Sands and would like to come much more often if price would permit. Read moreGenuine Hotels.com guest review
Efficient and responsive staff, clean rooms and great location right on the boardwalk. Nice to have both a microwave and small refrigerator, however before putting food in check the temperature setting of the fridge (control knobs have been removed, so look closely!). All my fresh fruit, vegetables and beverages ended up frozen and ruined.Genuine Expedia guest review
We enjoyed our stay very much, especially after you made our stay more affordable.Genuine Hotels.com guest review
"Nice hotel close to the beach"
Clean but shabby. The hotel hasn't been updated in a long time.Genuine Expedia guest review
"needs renovation - great location"
stayed on a Sunday evening for our anniversary celebration. Hotel restaurant was closed for the season and we were unaware when we booked this hotel. Thankfully other restaurants in town were available. Nice pool, shabby hallways and elevators. We had an oceanfront room with 2 double beds abd a balcony. Room was too small, one could barely walk between […] the bed and the desk. View was great, A/C was extremely noisy and too cold for the size of the room. We ended up shutting off the A/C and opening the patio door, however there wasn't a screen so we had some flies in our room. My husband and I did not sleep well as a result. Read moreGenuine Expedia guest review
"Nice hotel that is close to everything in the area"
The hotel is great and they have there own private parking area. The rooms are very nice and very cleanGenuine Expedia guest review
Great weekend getaway. Lots of great restaurants close. Nice poolGenuine Expedia guest review
"Nice location close to the beach"
Nice hotel close to the beach in reasonably good shape. Recently updated rooms. Only down side was the generally unfriendly staff.Genuine Expedia guest review
Enjoyed the stay. It is the second time I have stayed at this hotel. I chose to stay this year since the first visit was so nice. The one thing I did notice is that the hallways and elevators can use a little renovating. They seem very dark and a little run down. Other than that I have nothing bad to report and would definitely stay here again.Genuine Hotels.com guest review
We paid $250 to stay in a room at this hotel. They placed us in a room right next to a wedding reception. It was very loud and we had a young child with us that could not sleep due to all the noise. We complained, however, were not taken seriously. Meanwhile there were several guests of the wedding staying at the hotel. It would have made much more […] sense to put a guest of the reception in this room. We were extremely dissappointed in that the hotel seemed to not even care that we had a bad experience. What a waste of money Read moreGenuine Expedia guest review
"good place to stay"
stayed here the night before a competition. right on the beach/boardwalk. Lots of food and shopping nearby, mostly walking distance. place was clean, everything worked and pretty quiet.Genuine Hotels.com guest review
"Great Location on the Board Walk"
Hotel and staff were great. A few problems with the room. Air conditioner did not work on arrival. Maintenance fixed it quickly. The door between the bedrooms was also broke. Staff also fixed this quickly. I would recommend this hotel.Genuine Hotels.com guest review
"Location amazing w/ small child"
Previous reviews said the hotal staff was awesome and friendly, however when checking in and later on asking a question about where to purchase bottles of water the staff was kind of snotty, short and rude.Even the first night when i was getting off the elevator and the doors opened to reveal the cleaning staff and a large cart literally right in front […] of the doors- no one bothered to move it or appologize, they just stared at me like i was intruding while trying to get back to my room The next day during check out new staff was there and much to my delight they were really wonderful and super helpful. You are 100% paying for location- the main reason i wouldn't stay here again though isn't the staff- it was the bed. Even if you have a great back you are going to feel it HARD the next day...and it will be painful. Read moreGenuine Hotels.com guest review
Hotel is quite satisfactory but starting to get a bit seedy. Needs to be updated.Genuine Hotels.com guest review
Lovely.Genuine Hotels.com guest review
"Great Beach Hotel"
We stayed in one of the recently renovated King Suite rooms and were surprised with how nice it was. I expect a certain amount of dinginess of a beach hotel, especially one right on the boardwalk. It was very clean and had a nice layout. You walk into the living room, then a small kitchenette and bathroom before you walk into the separate bedroom. This […] was perfect for us considering that we were traveling with our two year old. We didn't try to pool but it looked nice and clean. There is onsite parking and we found the staff to be very helpful and pleasant. This is out go to beach hotel! Read moreGenuine Hotels.com guest review
The room was clean. The bed was very hard. The bath tub had rust in it.Genuine Hotels.com guest review
Best part of this Hotel is it's right on the boardwalk. You can park your car for the duration. It's clean but old. Pool had been recently renovated. Most hotels of this caliber at the beach have seen tons of traffic through them.Genuine Hotels.com guest review
"grear off-season stay"
donna, at the front desk, was fantastic. even though we arrived afternoon and check in wasn't until 4 ( too late in my opinion) she had a room available for us. the rooms are fine (wish there was more counter space in the bathroom) but the hallways are dark and dingy and in need of new carpet and paint. donna also allowed us to leave our car in the […] parking lot past the 11am check-out so we could avoid feeding the meters. although donna wasn't responsible for the gorgeous weather, i will credit her with that too! a very nice off-season stay. in season i would not stay that close to the pool and overlooking the crowded boardwalk. Read moreGenuine Hotels.com guest review
"Nice ocean front room needs renovation ."
Had a lovely time this place is on the Boardwalk . Hotel overall needs to renovate . Carpets needs to be changed and coffee pots needs to be better . Staff was nice great location .Genuine Expedia guest review
"NIce Place in Rebobeth"
Great experience at Sands. Truly had a fun time at the beach....and its on the beach....Genuine Expedia guest review
"Labor day weekend"
Last minute booking. The hotel is convenient since its right on the board walk. Does not warrant the $300/night rates since the hotel it's old and falling apart.Genuine Expedia guest review
"Labor Day weekend"
Great weekend. Rooms a little small but overall very nice hotel.Genuine Hotels.com guest review
Overall, it was a perfectly acceptable experience. It is a beach hotel so expectations should reflect that.Genuine Expedia guest review
"Great location but room descriptions not accurate"
It was a nice hotel and such a great location. It sat right on the boardwalk and the ocean just a 1 block walk from all the attractions the boardwalk has to offer. I have only one issue. My girlfriend is from a landlocked state so when booking the hotel it was important to me that we have a room with a balcony facing the ocean. The room we actually […] got was on the side of the building and to see the ocean you had to lean over the rail. When I went down to the front desk I was told the room I had was an ocean front room but not what I wanted. Overall the staff was great and the hotel is very nice. If you do plan on booking I suggest you call if in fact you would like a room on the ocean side. Read moreGenuine Hotels.com guest review
Location was great but rooms could be updated and cleaner.Genuine Hotels.com guest review
"close to all activities"
very convenient and safeGenuine Hotels.com guest review
"Nice hotel on Ocean"
The rooms and decor were dated. Wife is wheelchair bound. No handicapped access from pool to bathroom. Oceanfront balcony was very nice.Genuine Expedia guest review
Location is perfect - on the beach, 1/2 block from Rehobeth Ave. restaurants and shops, awesome! Service/hotel staff was great - receptive, helpful and friendly. On the downside, the hotel needs some updating. The bathroom was a little worn, as was sliding door to balcony, same with hallway carpets. Other than that, we will consider this next year!Genuine Hotels.com guest review
"Nice hotel, perfect location."
Right on the boardwalk with easy access to beach, shops, and restaurants. We stayed in the old part of the hotel. The rooms were nice but the bathrooms needed some work. They were small and had mold on the floor and ceiling tiles. Overall, great hotel for playing at the beach all day.Genuine Expedia guest review
Best pool at the beach, Ocean Front! Just redone and wonderful! The new boardwalk front restaurant was wonderful to look at!!! Food was ok!. Not bad but nothing special! View was wonderful. Up the food and they have the place for lunch with a view!Genuine Hotels.com guest review
"You are paying for location only!"
Overall this hotel is simply OK. It's older and desperately need updating. There are a number of maintenance issues that don't appear to be addressed. (I had to fix both our TV and our toilet while staying here). The staff seem friendly and helpful. Apparently if you do not specifically request room service by hanging out the sign that says "service […] please" the house keeping staff will not service your room until very late in the day. We had to pass on the service because we were all busy cleaning up from the beach. So all that said, we paid twice what I would normally pay for such a hotel. So what are you getting for the money? Location, location, location. We probably should have stayed out on the strip but it was a busy weekend and didn't want to be bothered with public parking. So we paid for convenience and got just an okay hotel at the same time. Was it worth it? Hard to say. I certainly wish we hadn't paid as much but then again, we knew what we were getting into. Read moreGenuine Hotels.com guest review
"Oceanfront on boardwalk walking distance to everyt"
Beachfront amenities were convenient. Very clean only negative is the bathroom was a little small, but it was clean.Genuine Hotels.com guest review
I love where the hotel is located. That part could not be any better. The staff was awesome. The hotel itself needs updating. Our room was so small. We had two double beds. We were stepping on each other. The view from the room was perfect. The pool was nice and clean.The hotel will supply you with chairs and umbrella for the beach which was perfect […] because of course we forgot ours.For the price I was charged and the space in the room, I will not be staying there again. It was not a bad experience, but it wasn't a great one. Read moreGenuine Hotels.com guest review
"On the boardwalk and close to everything."
Overall pretty good. The "ocean front" rooms are very small. We switched to a suite, which was much better (and a little more expensive).Genuine Hotels.com guest review
This hotel is in a great location but that is it's only redeeming quality. Rooms were dirty, toiletries and towels were in short supply...we were even left without towels as they took our used towels without leaving replacements.Genuine Expedia guest review
"Great Location, great pool, great pool restaurant."
There isn't a better location for a hotel and the boardwalk pool is the best and only in town. Missed the hot tub, though. Service at the pool restaurant was inconsistent, but the food and drinks were good. Be careful of the sloping hallways and 2" step up into the hotel rooms. Needs some orange paint to highlight the trip areas. Have stayed at this […] hotel in the past. The good things are still good and the negatives are still there. Read moreGenuine Expedia guest review
"Location right on the boardwalk"
Location is excellent. Hotel has free chairs and umbrellas to take to the beach which is very nice. Hotel needs updating much like most on the boardwalk. They probably don't need to put any money into it since their location is so desirable. Staff was nice, no formal bell stand to hold luggage but they will hold bags behind desk for you.Genuine Hotels.com guest review
"location, location, location"
Did I mention best hotel location in Rehoboth? Hotel condition is well maintained. Our room was fabulous - right on 1st floor with a view of the ocean and boardwalk. Very short walk to beach, purple parrot, Grotto's, Thrashers and Fun Land. Only dissapointment was 4 pm check in. As it was raining from 2pm, hotel manager did n ot want to grant us 1 hour […] early access. It was pouring Saturday...but nice after check in. Read moreGenuine Hotels.com guest review
The staff at the Atlantic Sands were all very friendly and pleasant. I did ask for a maintenance man to come to my room (345) and oil the hinges as it was very squeaky when the door opened and closed. This was a real problem with a young baby sleeping. I never saw a maintenance man.Genuine Hotels.com guest review
This was an excellent stay Much more than I expected for overnightGenuine Hotels.com guest review
LOVE that it's only steps away from the beach. LOVE that after checking out, you can still park there if you're not ready to leave.Genuine Expedia guest review
"Great Beach Hotel"
Excellent location. Pricey but they delivered great service and the room was clean and well maintained. Right on the beach and very short walk to great restaurants and shops.Genuine Hotels.com guest review
"Best Friday night at the Beach ever!!!"
At the last minute we decided to stay Friday evening at the beach and needed a room. Looked online and found one room available. Granted the room was expensive but it was a Friday evening for one night at the beach. I booked on Expedia and then called the hotel. The man on the phone said if an ocean front was available we could be upgraded. When we […] arrived at the hotel in the am we arrived at 9am (check in is 4pm). The two ladies at the front desk were great and very friendly.. They upgraded us to an Ocean Front room and allowed early check in ay 9am. We had a lovely room with great view of the Ocean. We loved our two day experience at the hotel and the our time at the beach. Highly recommend this hotel. Read moreGenuine Expedia guest review
"Lacrosse event & beach stay"
Overall we were satisfied with the hotel. I did let the management know of a few things that needed attention in the "hotels.com" assigned room. Perfect set up with the King Suite - had a sofa bed, end table, chair & TV as we entered room, then small kitchenette & bath in the middle; then room w/king bed & pocket door to separate bathrm & front rm. […] The convenience of being right on the beach & boardwalk was great for my teens & myself. Grotto Pizza restaurant staff was outstanding with our requested seating. Awesome cute little restaurants & homes - makes me want to move to Rehoboth :) Read moreGenuine Hotels.com guest review
"Poor customer service"
After checking in and carrying all our luggage to our room, we discovered our room had a view of the parking lot and not an oceanview. We were told that the room we reserved was not available so the hotel "down graded" our room without any prior notification. After much complaining, the hotel offered us a room with an ocean view but no balacony and […] told us we would be responsible for any additional cost. Not acceptable customer service. Expedia assured us we would not be responsible for any upgrade cost. Truly feel the hotel did a bait and switched scam. Communication with the staff was poor. When asking any questions only got half the information. For example: asked where the ice machine was located. Was told the fourth floor but was not told we would need our room key to access it. Results: two trips to get ice. Ask if coffee was available in the morning. Was told yes, right in front but was not told she was referring to the coffee shop and not the lobby. Poor communication thru out staff. However the cleaning staff was excellent and accommodating of all our needs. Had a problem with noisey neighbor our last day but was promptly resolved with the assistance of the hotel management. Read moreGenuine Expedia guest review
"Desperately Needs Updating"
For a prime location, owners have not kept it up to date. Baths are inserts to cover up old baths and the low bath ceilings are drop in tile ceilings. Old faucets, sinks and cabinets. The hallway carpet screams that it has seen way to many teen beach weekends. The old tiny elevator works but looks a bit scary to enter. The pool looks lovely on the boardwalk. […] The Front Desk staff is not familiar with the local restaurants and had not heard of Blue Moon right down the street for excellent dining. They just hand out the tourist brochures for restaurant lists. In our room, an old leather desk chair was so worn and crackled. The bed pillows were small and few. Worth it to stay off the beach at Rehobeth Hotel and take a shuttle. Read moreGenuine Expedia guest review
This place seems to have been built in the 1940's. The room is cramped by too many beds in the room. To use the desk you have to pivot the chair sideways sit down and pivot in. There isn't room to slide the chair out. But you probably won't be using the desk because you won't be able to connect to the WIFI. After 2 trips to the front desk I gave up. […] The only place I could get reception was in the lounge. Right where I want to conduct buisiness. The day I left, the elevator was out of service. No signs alerting you to this, push the button and wait, no I don't hear it moving. Hump your luggage down the staircase which goes around the elevator, so down one flight, then around the hall to the next staircase. The conference room has outlets around the wall, so forget about using your laptop unless you are one of the lucky few or you have a spare battery. The provided breakfast consisted of donuts, bagels, muffins, and coffee. This place is in desperate need of an upgrade.........or demolition. Read moreGenuine Expedia guest review
Terrible. ConstructionGenuine Hotels.com guest review
"Hotel undergoing renovations"
Hotel is offering low rates but has no services available. I would not stay there until renovations are completed.Genuine Expedia guest review
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