All hotels in Eureka Springs, Arkansas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2106 E Van Buren, Eureka Springs, AR, 72632, United States of America, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 164 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.5
  • Comfort
    3.3
  • Condition
    3.2
  • Neighborhood
    4.0
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1.0 / 5Poor
"pet rooms"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
their pet rooms were down in the back, and smelled very bad.
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Our pet rooms are backside, because customers are very easy to take their pets to walk right to the woods. Pet rooms are sprayed and carpet cleaned after every stayed with the pet .
2 night trip May 8, 2015
A Traveler
US
3.0 / 5Good
"Stonegate Inn built for the Stone Ages!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Went to Eureka Springs for a family wedding. The hotel was quaint but it needs to be upgraded desperately. The lighting was dark and dim which was probably a good thing. They had stuffed animals in every room -- interesting. I did enjoy being able to sit outside of the motel room and enjoy the beautiful weather.
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Stonegate Inn is beautiful building, very well built from natural stones and concrete 1986. Hotel is recently updated. Rooms are large and convenient.
2 night family trip Apr 24, 2015
A Traveler
US
2.0 / 5Fair
"March 14th, 2015"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Had to kill a spider on the wall just a couple hours after we checked in. Also the ice maker wasn't working, major fail. That was our first time in Eureka Springs. No hair dryer in the room. We won't be staying at Stonegate Inn again and I would not recommend it.
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Ice machine was not on yet, because is out of the season in Eureka Springs , but you can get ice from front desk always and we have hair dryers on the front desk too. You need to only ask. We cannot put them in the rooms, because they disappeared. Hotel has no any spiders.
1 night family trip Mar 14, 2015
Lynn
US
1.0 / 5Poor
"Very rude front desk"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Man who runs front counter was extremely rude. Our cheaply made key broke into our door when we went to get another one the guy was in his bath robe walked us to our room and insisted that we broke the key because we used it wrong?? They're "continental breakfast" includes packaged pastries. Will never stay here again.
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Our keys are made from hard metal and they are very difficult to brake. You have to use force to brake them. The night audit was not rude, he just opened the door for you and let you go to sleep.
1 night romance trip Feb 13, 2015
Catherine
US
2.0 / 5Fair
"My stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Very low water presure, no handycap access, in order to get my wheel chair into the room, I needed to lift it over the curb. Was suppose to get contienfial breakfast
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. Hotel has no handicap rooms at all, just regular standard rooms. Continental breakfast is coffee and tea and pastries.
Other trip Feb 11, 2015
Roger
US
5.0 / 5Outstanding
"Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was so nice to fine a motel where the owner were the ones running it by then self from checking to maid service. This super nice older Italian couple were very friendly, and on Saturday evening invited "Everyone" to stop by the office for some home made spaghetti which I know would of been great but we had to meet some friends else where. If you are looking for a 5 star motel with paid up tight help only working for a paycheck and with owners living it another country or a corporation then this is not for you, But for a place where you are going to feel very welcome then give this place a try.
Genuine Expedia guest review
Other trip Jan 7, 2015
Dick & Zola
US
3.0 / 5Good
"Didn't even go.."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We bought this hotel through the mystery deal, where you get an unknown hotel for a discount. But, after reading the frightening reviews, including one about feces in a bed and unknown substances on walls, we took a loss and found somewhere else to stay.
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. These customers never checked in hotel and they wrote a bad review. The reviews online are not true always. Please, check in and stay at the hotel first, before write a review.
Other trip Dec 23, 2014
A Traveler
US
1.0 / 5Poor
"Disappointed"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The guy at the hotel was rude when we checked in at night. They were nice but overly nice during the day. My friends room had standing water in the tub and the room smelled really bad. There was also a lot of food on the food from previous stays. The breakfast was not a breakfast just packaged cookies and pastries that looked stale and old. The pictures are deceiving compared to the actual place.
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
A Traveler
US
2.0 / 5Fair
"Our trip to Eureka Springs."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
The beds were uncomfortable. The ice machine was broken. The box-style tv made a high pitched noise when it was turned on. The convenient mini-frig. kept us awake all night with its running. The sheets were dirty or stained. We were kept warm with the heater. We did like how conveniently located the site was.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Marshana
US
5.0 / 5Outstanding
"kaye fason"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed my stay. Rooms were very clean. The lady at desk very polite. After reading other reviews I was a little concerned about staying there. But everything was fine. No problems whatsoever. A lot of the things I read in review was simply not true. The dog is beautiful very well behaved. Didn't bother anyone. No body bothered us. Great location for us. Loved the chairs and little table set by each room on outside. Overall I had a great enjoyable stay at Stonegate will stay again next time I'm in Eureka Springs.
Genuine Hotels.com guest review
1 night business trip Oct 24, 2014
kaye
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The owners were very helpful and very nice.
Genuine Hotels.com guest review
2 night romance trip Oct 20, 2014
Jordan861
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This is an older motel and has out of date decor and the rooms have a strong odor in them that bothered a friend of ours who has trouble with asthma. The bed was comfortable and the room fairly clean, there is a small fridge in the room which was nice.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
US
2.0 / 5Fair
"Choose another location if possible"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Upon arriving back to our room to go to bed, we pulled down the bed and found a towel under the sheets. We lifted the towel and found what appeared to be human feces. We took a photo and woke the manager. She did come and change the sheets, but did not offer another room or a refund. Even though the sheets were changed, it still had leaked onto the mattress pad, which was not changed. Never again.
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. If you checked in hotel a few hours earlier and complained on the midnight, we do not know, what really had happened. The manager could not offer another room, because hotel was full. The manager changed the sheets and the customers were very happy after that.
Other trip Oct 22, 2014
Leslie
US
1.0 / 5Poor
"Not great, but cheap enough."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Cheap enough for Eureka Springs, but no ice machine, the beds were NOISY. If you turned over, it sounded like the bed was wrapped in plastic or something.
Genuine Hotels.com guest review
1 night family trip Oct 16, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The upkeep was very bad. The ice machine was broken, the locks on the doors were so old, it took us 10 minutes and a neighbor to open the door. It did not have any amenities except, soap and lotion, no iron or even a hairdryer. The bed was worn, but clean.
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I don't mind old hotels but I do want them to be clean and in good working order. Sheets and towels smelled clean and looked clean. But overall the room was dirty. The bathtub lacked plug and the shower curtain rod fell down and I had to put it back up. The lady who checked me in was very nice.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
rooms were smelly. quiet though. let me keep my dog there.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
1.0 / 5Poor
"Never Stay There!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
When we checked in, the manager's office had dozens of cat statues, stuffed animals, etc. The manager proudly said she had 1833 cats in all! Continental breakfast?? I don't think so. We saw a coffee maker in her office (none in room or anywhere else). Ice maker was not working and the manager gave us some ice in a Walmart shopping bag. We were told to turn the key toward the window and that it worked. It did, but only after jiggling, pulling and pushing on the door handle. A/C was not turned on in room and it was stuffy as well as just generally old and unclean. There was a sign above the plastic hangers (kind you get with shirts on them at the store), saying not to take the hangers. There was also a sign on the shower wall saying that it was installed backward, but it worked. Off was up; on was down; right was hot and left was cold. I don't take showers but the tub didn't look clean and I wasn't about to sit in it! However, the sheets and towels appeared to be clean. There was a picture attached to the wall just below the ceiling. I think this was probably a way of hiding whatever was or wasn't behind it. The floors were nasty and hadn't been cleaned in some time. Also, we paid MORE for the room than the popular chain hotels in town. Only wish they hadn't been full!!!
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. The most visitors in Eureka Springs are coming here, because of beautiful nature, music, different events. They are not looking for problems in the hotel's room, they enjoy their visit on the beautiful Ozark Mountains. Our rooms are clean and cozy and hotel is decorated to match to Eureka Springs.
Other trip Oct 19, 2014
Qingmoma
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
did not have shampoo, conditioner, a clock in the room or breakfast.
Genuine Expedia guest review
Other trip Oct 19, 2014
gary
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
About the only thing to say that was not pleasant was the king size bed was too high for my friend. Just a bit hard to get up and down. Other than that the night's stay was nice.
Genuine Expedia guest review
Other trip Oct 14, 2014
Patrick
US
3.0 / 5Good
"Cheap and great location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Was really affordable but like its says you get what you pay for. Just your basic room was very clean. But don't exspect much did have microwave and nice refrigerator that's about it. Location is great though easy to get anywhere.. If you go in not exspect ing much like we did your not disappointed. Was convinant for what we needed on a tight budget.
Genuine Expedia guest review
Other trip Oct 13, 2014
kenneth
US
3.0 / 5Good
"Economical Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This is a place to lay your head at night very basic no frills. Nothing wrong with that if your looking for an economical place to stay. Unfortunately they left the plastic on mattresses so you hear the rustle every time you move. Clean sheets and mostly clean hotel. Just not above 2 stars. Probably won't stay again if other options available.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly owners and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The owners and staff are very friendly. We have two small dogs we bring with us everywhere we go. The owners are very animal friendly! They have always made us feel right at home.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
1.0 / 5Poor
"Don't stay - Icky"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
The location was not bad. The pool was nice and clean; and the parking lot had plenty of space. The owners have a dog and cat that are huge and adorable. That was about all that was nice about this motel. The rooms were not that clean and there were unknown substances on some of the walls and furniture.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
A Traveler
US
3.0 / 5Good
"I liked the location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Well its a place to stay, it was a reasonable rate you get what you pay for, it was very private the room was clean but the bathroom was not toilet was dirty and was hair in the bath tub!!! like I said its a place to stay if your not looking for something fancy!!!
Genuine Expedia guest review
Other trip Aug 11, 2014
missy
US
4.0 / 5Excellent
"Quirky"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is the type of motel that fits the Eureka Springs, Arkansas vibe. I thought it was unique. Would stay there again.
Genuine Expedia guest review
Other trip Aug 9, 2014
judy
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay at the hotel. It was inexpensive and the location was great. I enjoyed the pool and hot tub. The owners were extremely friendly and accommodating.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
James
US
1.0 / 5Poor
"Horribly SCARY!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This will be a place we will NEVER return to nor will we EVER recommend it to even our worst enemies!! The only good thing to say was the little girl that we were pretty sure cleaned the whole place by her self!!! My husband and I decided to get in the hot tub which was located in the front of the hotel. He and I both had a Solo cup nesting in the cup holders when all if the sudden the hotel manager came out in his black bath rob which had "The Boss" on the back while waving a KNIFE!!!! Not exaggerating one tiny bit. He kept yelling and waving the knife in our faces telling us to get rid of the plastic cups. It scared me so bad that I have a huge bruise on my arm trying to get the cup away from the tub!!!! Please people, do not chose this place for your own safety!!!
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. Hotel has no any knifes at all and the manager has no knife in his hand. He was telling for the customers rules and regulation., which are printed on the wall by pool and hot tub, You need to keep all drinks at the table by the hot tub. All states have different laws and we all must respect them.
Other trip Jul 21, 2014
Jenn
US
3.0 / 5Good
"Not What we'd hoped for."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was large and extremely clean. The Bed was horrible, it was old and beyond wore out. The mattress was wrapped in plastic causing all night long squeaky and extremely hot temps. The continental breakfast was a box of Little Debbie's and coffee. No Juice! No Milk! No water!. We incurred the extra expense of having to eat out for Breakfast all 3 of our days stay. Staff was friendly but office smells of cat urine. Would not stay again and mainly because of the bed!!!!!
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Our mattresses are motel mattresses and quite new. Some has plastic still on to keep them clean. We have no any alive cats at the office, so it is no cat urine smell. It is only decorations and they do not smell. Our Continental breakfast is coffee, tea and coffee buns, what we have allowed to have. It is a nice no expensive buffet restaurant on the next door.
3 night romance trip May 25, 2014
Ellen McBride
US
4.0 / 5Excellent
"Would stay again"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel. The owner who helped us was so pleasant and had our room ready. We were with another couple and we had adjoining rooms. Rooms do need updating but we would stay there again. It is very convenient to get in and out of and has great parking. Has a pool and hot tub but did not use. The area was very clean around the pool and hot tub . Loved the chairs and table outside each room so you could sit outside your room on your patio area.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
4.0 / 5Excellent
"Clean, well maintained, friendly staff"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed one night here and overall I was impressed. Everything was clean, rooms were neatly put together (stuffed animals included). the morning breakfast left a bit to be desired, but we weren't there for breakfast. I would stay again
Genuine Hotels.com guest review
1 night romance trip Apr 12, 2014
Jacob
US
4.0 / 5Excellent
"Good hotel for a good price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was nice, could of been a little cleaner, but not bad for the price
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
US
2.0 / 5Fair
"Cheap"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was non - smoking but obviously had been at one point. Also there was a cigarette bud on the floor when we walked in. When we looked online it said they provided breakfast but that's a lie. One positive is that the owners, who checked us in were very nice.
Genuine Expedia guest review
Other trip Dec 28, 2013
Sarah
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The brown recluse spider sealed the deal for my husband. The lobby really stunk
Genuine Hotels.com guest review
1 night romance trip Dec 14, 2013
A Traveler
US
4.0 / 5Excellent
"Good value, nice people."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Good value. Friendly owners. Let us check in early and noticed that we had bikes and gave us a ground floor room for convenience.
Genuine Expedia guest review
Other trip Dec 1, 2013
T
US
1.0 / 5Poor
"evans"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
A -3 star hotel.Mattress covered in plastic. Sweated all nite. Hugh dog tied out front and junk all over. Would not stay again.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2013
evans
US
2.0 / 5Fair
"A little disapointing"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Nice people, but I wouldn't stay here again. "Continental breakfast" is just cheap pastries and coffee; nothing else. Room slightly on the dirty side. Room also smelled too.
Genuine Expedia guest review
Other trip Oct 23, 2013
Honeymooner
US
3.0 / 5Good
"Good location, fair accomodation"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Close to everything, little difficult getting out on the highway. The staff was very friendly and the room was very comfortable. We were on the backside away from the highway and it was very quiet. The only issue I had with our stay was an odor in one of our rooms. Almost appeared to be a bug spray of some kind. The room next to ours had a smell of sewer. The occupant did call the front desk and report it. The room I stayed in was fine, there was no odor. Overall I would say our stay at Stonegate was a pleasant one.
Genuine Hotels.com guest review
2 night trip with friends Oct 12, 2013
A Traveler
US
4.0 / 5Excellent
"My stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I know other people really didn't care for this hotel but I found it fine. My room was clean, but it is older setting so it wasn't polished new clean. I had coffee both mornings and yes, you have to go to the office, but the owner was pleasant and the coffee was delicious. Also, there was snack cakes and stuff to eat there. The only complaint I have is I wish that there was lotion, a hair dryer and iron in the room...but that's only because I forgot lotion, didn't want to pack my hair dryer and needed an iron lol.
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
Kim
US
3.0 / 5Good
"Not great"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Room smelled dead bugs in bath room was a last minute booking wouldn't stay there again.
Genuine Expedia guest review
Other trip Oct 15, 2013
A Traveler
US
4.0 / 5Excellent
"Overall OK - but a couple of minor issues."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I called to verify our accommodations as my mother is handicapped, and asked what amenities were included. The lady told me that the room had a frig, microwave and hair dryer, but no coffee pot. I found that odd, but, as we were driving, we took our own coffee pot. I did not take a hair dryer, however, and discovered after my shower that you had to go to the office to get a hair dryer. Other than those two items, we had a pleasant stay and enjoyed the comfortable chairs and table set up outside our door -- pleasant place for morning coffee. Nicely located if you are going to the Passion Play.
Genuine Expedia guest review
Other trip Oct 15, 2013
Jean
US
2.0 / 5Fair
"Hotel close to downtown"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
No lights on outside stairs. Toilet seat broke. Heat lamp in bathroom broke. Plug ins loose and unsafe
Genuine Expedia guest review
Other trip Oct 15, 2013
yvonne
US
2.0 / 5Fair
"Creepy Place"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
It was clean and comfortable. That's where the plusses end. They had the rooms full of these really creepy stuffed animals - several in the rooms and hundreds, maybe thousands in the lobby. The staff (owners) were abrupt and rude. They refused us in-room coffee (told us that guests keep spilling grounds on the carpet and housekeepers were sick of vaccuuming them uo-SERIOUSLY?) they really had no amenities at all. Oh, I forgot. There is a pool, which is located right on the very busy highway. I will never stay there again, not when there are so many other choices in Eurika Springs.
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Some rooms have a couple stuffed animals to make feel like home and in the lobby has a collection items. The most of the customers like them a lot. We have no coffee pots in the rooms, but we have fresh coffee always in the lobby. Pool and hot tub is front of the hotel and very popular in the summer. Every customer is different and like different things.
1 night business trip Sep 24, 2013
Denis
US
1.0 / 5Poor
"Shower and bath /ac"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Went to take a shower after a long trip and it didn't work , the a/c wasn't working also when we booked online it was a pet friendly motel and when the attendant seen our dog we had to pay an extra fee for the pet , the attendant told us there was nothing wrong with anything it all works and wouldn't even come up to see or offer us another room , this place doesn't deserve to be in buisness the staff was rude just don't make the mistake we did
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. If you have a pet, please, let us know, because we have the separate rooms for pets on the first floor on the back side, where they can go to walk right by the door to the wood. A pet fee is $ 10.00 dollars, when a pet leaves, we need to spray the room and this cost $ 10.00 dollars. In this room a shower is working fine, the electric company just changed the shower heads and they working automatic. AC units are new Carriers and they are perfect, if you know, how to use them. Hotel was complete full, so we could not offer another room.
Other trip Oct 14, 2013
A Traveler
US
3.0 / 5Good
"OK For The Price"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel Was Decent Enough For The Price. It Was A Little Dirty, Mostly Dusty And Some Trash Left In The Corner Of The Bathroom. Staff Seemed Nice Enough But Were Rarely Around. I Would Stay Again Because It Is In My Price Range But Would Probably Take Some Clorox Wipes With Me Next Time Just To Be Sure It Is Cleaned To My Standards.
Genuine Expedia guest review
Other trip Sep 30, 2013
sandy
US
2.0 / 5Fair
"needs update"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
well, to be honest.....their was nothing but coffee for breakfast and they had no lids for it ...the lady was nice...i also had no clue where the concession stand was.....it pointed to upstairs and i have bad knees.....a groundsman said it was an old sign and there were older gentlemen 4 doors down that wanted ice too.....finally as i left the nice lady gave me a bag to go....it was needing some updates.....that morning i wanted to sleep in but the lawn and grounds guy was doing noisy work....also , he left a hose out right where i would pack and it was that i didnt want to fall.
Genuine Hotels.com guest review
1 night trip Sep 27, 2013
arlene
US
2.0 / 5Fair
"It's a motel not your house!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
If all you need is clean room, sure stay. Two words- stuffed animals- in the room facing the bed all six of them. The grounds are covered with tiny birdhouses and flamingos. The owners many cats live on the grounds as well. With the bonus of low water pressure and no hot water. No thanks, never again
Genuine Expedia guest review
Response by Stonegate Inn
Thank you for your review. We have stuffed animals in the rooms for the families and other customers to feel like home. Birdhouses and flamingos to something to look for all customers. We have only ONE alive cat, his name is Boom Boom and he is 12 years old and NEVER bothered anybody. All customers love him. City was working with the water line and they needed to shut off water a short period.
Other trip Sep 22, 2013
Linda
US
1.0 / 5Poor
"Don't stay here"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
This place is shoddy...the counter guy was inappropriately flirty, the place smelled, the area was shady at night. The walls are so think you call hear ALL the outside noise!! I would recommend spending a little extra to stay somewhere nicer. Or if you're wanted a lower cost place there are $39 places close to this one that look similar for less!
Genuine Hotels.com guest review
Response by Stonegate Inn
Thank you for your review. Hotel has night light for all night long. Hotel has built from concrete and stones, so room's walls are very thick and sound poof.
1 night business trip Sep 13, 2013
A Traveler
US
1.0 / 5Poor
"Pubes"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Arrived to find that the toilet seat had pubic hairs, unsanitary to say the least.
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
US
3.0 / 5Good
"Ok for the money."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It was a decent place for the money. However, it is needing some updating.
Genuine Expedia guest review
Other trip Aug 31, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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