"Their isn't anything wrong"
First couple at front desk we argumentative and rude in my opinion. We found a cockroach in room. First she said it was not a cockroach. She also did not offer another room or say she would get pest control or spray. She said it was basically normal. Outlets needed to be replaced. When we put our iPhone charger in outlet it fell out. Exterior of carpet […] was dirty. Read moreGenuine Hotels.com guest review
Response by Stonegate Inn Thank you for your review. We have no any cockroaches in the rooms. These customers found a dead bug outside from the parking lot. It was nothing wrong the room. It was raining and they had nothing to do in Eureka Springs, they checked out. We sprayed all rooms every week. We clean carpets after every customer.
"I'll be back."
I chose the hotel because it's pet friendly. Very nice hotel. Clean, comfortable, conveniently located and a great, friendly staff. The hotel is just the right size. Tables and chairs on the patio in front of each room. Plenty of parking. I will definitely be back.Genuine Hotels.com guest review
Good location in Eureka Springs, Ar. Just a basic place to sleep. Continental breakfast was disappointing. Just a couple boxes of little Debbie snack cakes and coffee. Had we been traveling with children and expected a decent breakfast I would have been more upset. Owner is pleasant and helpful. Overall a good experience.Genuine Expedia guest review
"What a charming hotel!"
This wonderful establishment was affordable and close to everything.The owners were onsite and available as soon as we got there. They were so friendly! I was very pleased with every aspect of this stay. The pool and hot tub were lovely. There was even a dartboard. The outdoor area was very accommodating and pleasant. Even though the rooms are non-smoking […] there were tables outside on all levels with ash-trays. The rooms were well decorated and very clean. I will definitely return. Read moreGenuine Hotels.com guest review
"Great room and location"
Everyone was so nice, and friendly. Room was great.Genuine Hotels.com guest review
"right in the middle of everything"
We had a great time.The owners of the motel were very friendly would stay again if we ever go back.Genuine Hotels.com guest review
Did not have in room coffee, if that had been known I would not have booked there, otherwise was OK.Genuine Hotels.com guest review
"Close to the activities we were doing."
Disappointed that the hot tub was not in working order and the pool was dirty on the bottom.Genuine Expedia guest review
Was very clean!Genuine Hotels.com guest review
Manager and wife were very nice, The parking lot was well kept. The rooms didn't have any comfortable chairs. The bed was very high for my disabled wife. Maid service was poor at best. I would not recomend this location to my friends next time.Genuine Expedia guest review
Response by Stonegate Inn Thank you for your review. Stonegate Inn has no handicap rooms at all, they all are regular rooms. Maid service takes care every room as needed.
"Was not clean and needed more ammenities for cost."
Not happy cleanliness is most important to me I would have liked more ammenities. Not have to go to office to get pop needs blow dryer.Genuine Expedia guest review
"nice hotel close to town"
had a nice view of the creek and the trees and it was very quiteGenuine Expedia guest review
The hotel was old but had a certain charm about it. There was an eccentric old couple who we enjoyed visiting with.Genuine Hotels.com guest review
"Not worth the price."
Upon arrival, our room was covered with stuffed animals and pillows, we had to request them to be removed so we could put our own things out.. Bathroom VERY small, more like a stall. Bath fan did not work, owner said it was like that when they purchased motel 7 yrs ago. Plug sockets would not hold a plug. Towels were very thin, small and not soft at […] all, very scratchy. No towel racks to hang towels. They're continental breakfast was a small packaged roll and a cup of coffee. We will NOT stay there again. Read moreGenuine Hotels.com guest review
It may not be the fanciest place, but it was well worth the money. It was clean and well maintained. The bathroom was dated, but clean. The staff (owners?) were super friendly and funny. The breakfast was just some pre-wrapped breakfast bars and such, but there's an excellent breakfast place (Pancakes) just down the street. If you're planning on spending […] a lot of time in your room you might want a more lavish place, but this was perfect for or weekend motorcycle getaway. Read moreGenuine Hotels.com guest review
"good for just sleeping"
It was ok considering all we did was come in in time to just sleep and then leave. The room itself was fine; however, the bathroom needs updating as well as more water pressure for the shower. The toilet needs serviced because it would not flush properly. The staff at the front desk was polite and friendly.Genuine Hotels.com guest review
Room was clean,kids enjoyed the pool.The continental breakfast is a joke so plan on going somewhere else to eat.Genuine Hotels.com guest review
"Great family getaway"
Very nice staff. Helpful information easily accessable.Genuine Expedia guest review
Staff was great but the rooms were out if date ,had no icebox or any of the items u need like blow dryer ,iron or even coffee pot..don't think we would stay there again..owners were great tho....Genuine Hotels.com guest review
"Quiet, out of the way, clean, friendly staff"
This is our 3rd time to stay at the Stonegate Inn. We go every Memorial Day weekendI will keep going back to the Stonegate Inn. The couple who run the inn are very friendly & helpful, the rooms are clean, the price is right. The decor leaves a bit to be desired, as does the "continental breakfast,: but therse are not the least bit important to me. It's […] away from downtown, yet close enough. Read moreGenuine Hotels.com guest review
The room was comfortable, but the room was very dirty. Sure that it had not been cleaned between the last customer and us. There was hair all in the sink.Genuine Hotels.com guest review
"Great place to stay for bikers"
We really enjoyed our stay. Management stayed up late to get us another room--they went out of their way to make our stay a pleasant experience.Genuine Hotels.com guest review
"Large rooms, friendly staff"
The room was large, the view outside was great. There was a faint smoking smell though.Genuine Expedia guest review
"Decent motel at a low price"
Price was right, but it could use some spiffing up.Genuine Expedia guest review
We've stayed there several times. Every time it's clean and comfortable. We get there before tourist season starts which makes the stay more enjoyable, except for the motorcycles, which you cannot escape anywhere, anytime in Eureka Springs.Genuine Hotels.com guest review
Nice little hotel. Very clean and well kept. Except NO trash cans in the room at all???? Was funny to have Teddy Bears all over the room nut it gave it some charm.Genuine Hotels.com guest review
"Convenient to Main Street"
This was a very nice place to stay! Very clean, very quiet, and the owner and his wife were extremely nice! I'd recommend it to anyone staying in Eureka. The room was clean and the Inn was only a few minutes away from Eureka's Main Street.Genuine Hotels.com guest review
"Not too bad, not too good"
There was nothing that made Stonegate a particularly bad place to stay. The room was basically clean, with a few details that you would see in a hotel of this star rating. The couple that run the place are pretty friendly and helpful. Breakfast (Little Debbie snacks and coffee) was a little lacking.Genuine Hotels.com guest review
"Good overall, but a little hairy"
Staff of one we saw was very friendly and accomodating. Room overall was clean , glad we had two beds though, since one seemed to have a collection of hair everywhere.Genuine Expedia guest review
We spent one night in Eureka Springs for a little getaway on a budget. The room was clean and neat with nice little personal touches that you don't usually see. And at a reasonable price. We will be back. PS Be sure to check out WTFoulkers next door. It's a grocery/hardware/deli/department store that is just as funky and fun as the rest of Eureka Springs. […] We spent an hour there! Read moreGenuine Hotels.com guest review
"Amazing location and amazing owners!!!"
This place is a must stay for me! The first time I stayed here a while back was because it was cheap. Now I stay because the couple that own it are amazing people and will go out of their way to take care of anything you may need. Its not a fancy place but its a relaxing and wonderful place to stay for a vacation! I have now visited with my family and […] my friends for weekend getaways! If you are the type to not need fancy accomodations then this is def an amazing choice for you! Read moreGenuine Hotels.com guest review
would return next time in areaGenuine Hotels.com guest review
It was cleanGenuine Hotels.com guest review
"Your basic motel on the strip."
The walls between rooms seemed a little thin. A couple of times in the night I heard noises from another room that were loud enough to wake me.Genuine Expedia guest review
"Don't stay here"
Terrible. Visibly soiled sheets and staff aggresive and argumentive, insisting sheets were clean. Had to go to the office twice to get clean sheets. Creepy with stuffed animals everywhere. Bad house keeping. Dirty shower. Continental breakfast was snack cakes. Hotels.com needs to take this place off their list.Genuine Hotels.com guest review
It was very satisfactory and the personnel were very nice..The quietness was great..Would stay there again..\Genuine Hotels.com guest review
We enjoyed Stonegate. The first thing I noticed when I walked in the room is how clean is smelled. There were little tables outside each door so you could sit outside and relax. It was a car show weekend so we watched all the older cars drive back and forth. Very nice stay.Genuine Hotels.com guest review
Filthy! Unprofessional male operator, dressed in a fuzzy black bathrobe at check in. Walked the front of the hotel in the early (8am) morning in the bathrobe telling us to return the keys to the office. Breakfast was a pecan Miss Debbie roll & coffee. Glitter on carpet. Double Queen room had 2 bath towels & 1 wash cloth. Linens very thin on mattress. […] 1 bed's fitted sheet was on incorrectly & we remade the bed. I don't want to think this but believe the pillow cases were not changed from prior guests. Read moreGenuine Hotels.com guest review
This was such a cozy place. It is a large hotel but it has a "homey" kind of feel. The owners are such characters! It is right on the main trolly line and close to everything. Not much of a continental breakfast but it is enough to tide you over. Over all it was a good experience and we will make this our new Eureka Springs go to. Be sure to pet Thunder […] and give him a scratch behind his ear. Read moreGenuine Hotels.com guest review
"Will stay there again! Pet friendly and very clean"
The keeper was so sweet and accommodating! The room was clean the sheets smelled bleached and fresh! Tv and Microwave in the room. BEAUTIFUL view. Great price too! You also had fresh coffee waiting on you with Danish. My favorite treat was Thunder and Boo Boo the residential dog and cat. I miss my animals when I'm gone so it was very nice to have friendly […] pets around to love on! Read moreGenuine Hotels.com guest review
The hotel staff was very courteous and helpful. The room was clean and tidy. Its located on a main highway and near to restaurants and stores. I received good return for my money.Genuine Hotels.com guest review
"stayed as acouple"
the room was not as clean as other rooms we have stayed in . the continental breakfast was coffee and a little debbie snack . for the price of this room we expected more . next time we will reserve early and get a better choice of hotels . we will only go back again if nothing else is availableGenuine Expedia guest review
Lots of clutter around the office. Not much of a continental breakfast. Coffe and a packaged donut, Rooms were cleanGenuine Expedia guest review
"The cost was the best in town"
Older Hotel, was very clean. Managers were very nice. Very quiet room. Would stay next visit also.Genuine Expedia guest review
Just average, the room was clean and no evidence of bugs or such. Very dated, no microwave or coffee pot in room. Ok place for a night or two. The owners are eclectic. We have stayed in worse.Genuine Hotels.com guest review
"typical for budget resort accomodation"
manager was friendly and helpful. Property needs a major renovation. OK for spending the night but not a place you want to spend a lot of time in. 10/07/2012Genuine Hotels.com guest review
good hotel, room was facing woods, quiet, good location.Genuine Hotels.com guest review
"Great hotel for family"
the room was large and very clean. The staff was real friendly. Would stay there againGenuine Expedia guest review
"close to historical area"
The rooms were clean. Friendly staff.Genuine Hotels.com guest review
"Great room for the price"
Given the low price, I was a bit concerned about the quality of the motel. I just needed a place to stay the night while we spent our day at the lake and in Eureka. This motel fit the bill perfectly. My room was very clean and comfortable. It's an older building but has been maintained well. The kids loved the pool and hot tub. I'd definitely stay here […] again. Read moreGenuine Expedia guest review
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