Nice StaffGenuine Hotels.com guest review
The hotel was good enough for what I need. The location was further away from downtown/the quarter than I wanted but I'd stay here again.Genuine Hotels.com guest review
"peaceful night sleep"
niceGenuine Hotels.com guest review
bad area .........................................................Genuine Expedia guest review
Very good hotel, clean and comfortable. Nice recomendation. Just 15 minutes from downtown.Genuine Hotels.com guest review
"Nice Place Nice Staff"
Nice place but a bit far from downtown if you are driving in to work with traffic.Genuine Hotels.com guest review
"Nice Place Nice Staff"
Nice Place to stay with a nice staff, a bit of a drive in traffic if you are heading downtown every day, and the surrounding neighborhood is not that great.Genuine Hotels.com guest review
"Close to highway - easy acess"
Staff is very accommodating and courteous. Great early morning free breakfast selections including fresh fruit. It was easy to find. Just right off I-10, yet not noisy. Staff responds promptly to any concerns. Only downside, computers did not work, but staff assisted me.Genuine Hotels.com guest review
"Not bad at all"
I was attending a concert at the Lakefront Arena and didn't want to stay downtown. This hotel was in a nice enough area for me to feel safe, It was convenient to the venue, and it was overall a good, clean hotel.Genuine Hotels.com guest review
"Nice & Clean"
Basic, clean hotel with friendly serviceGenuine Hotels.com guest review
Requested a non-smoking room (didn't happen) and stepped off the elevator to an entire floor that was smoky. Shower curtain was too short & water ran on the bathroom floor. No pillowcases on pillows. Front desk didn't have any more washcloths. But breakfast was geat.Genuine Hotels.com guest review
"Close to interstate, clean, renovated, updated"
The hotel was recently renovated, so it was clean and neat. The room was standard with a refrigerator, flat screen TV, coffee maker, iron, ironing board and microwave. The breakfast served downstairs until 9:30 a.m. was tasty and had a good selection of foods. The gym area was small with limited equipment and the ventilation needed to be a bit better. […] If four people were in there, it was crowded. The hotel is about 15 minutes from New Orleans, but very close to the interstate and a straight shot. Traffic was never a problem. Staff was very helpful. The business area printers were out of ink, so they let me print out my boarding passes behind the desk. Since we stayed on a holiday weekend, there was a shortage of hand towels. That's it! Great stay!! Read moreGenuine Expedia guest review
Very clean, quiet and the staff was great!Genuine Hotels.com guest review
"Nice hotel stay"
Our stay was brief but the staff was very helpful and the hotel was more than adequate especially for the price. The cleaning staff seemed a littled overwhelmed and delayed check-in but that is my only complaint. Room was clean and useable as designed. I would stay here again if I needed a hotel in this area.Genuine Hotels.com guest review
"close to all must see sights"
Excellent hotel, I love the breakfast, and it is located in a very quite place so you can get a very good rest. The rooms r very clean so I didn't worry about for my kids running all over the place. I will come back to this hotel if I go to New Orleans againGenuine Hotels.com guest review
very nice staff and the room was comfortable and clean. Nice small breakfast daily; all one needsGenuine Hotels.com guest review
"very close to the Convention Center/Downtown area"
very nice/staff very helpful.Genuine Hotels.com guest review
Overall the 4 night stay was great. I suspect that they are short on some staff for busy weekends. On Saturday, the room did not get cleaned. The beds were made but no cleaning was done and the in room coffee and soap was not replenished. The hotel is newly remodeled and the staff is very friendly and helpful. Everything works and no leaky faucets or […] toilets etc. The ice machine has not yet been installed on the 4th floor. Read moreGenuine Hotels.com guest review
I. Enjoy very. MuchGenuine Hotels.com guest review
"Superb is the perfect word for this hotel."
Superb is the perfect word for this hotel! It is beautiful, clean, roomy. The complimentary breakfast and it's area was amazing........wish I had had the time to really pig out. The only noise I ever heard was people leaving out the back door in the morning because our room door (100) was two feet from it. No noise from the parking lot or hallway. My […] husband and I were both VERY impressed with this hotel. Read moreGenuine Expedia guest review
"Close enough to New Orleans"
Hotel seemed fairly new...about a 15 minute ride into New Orleans. Priced high, but everything in new orleans is high. Continental breakfast was actually very good. Hopefully, management will keep the hotel nice as it ages.Genuine Hotels.com guest review
"Laurel MS Family"
The agent I used told me this hotel was located 3 miles from NO aquarium. try 40 miles back towards ms. We got checked in at 3:30 and by the time we made it to the pull at 4:00, we were approached and were told it was being closed for the day. Receptionist was no help at all, she pretended to be death or didnt understand english. other than that it […] was worth our money and would stay again Read moreGenuine Hotels.com guest review
"HOLIDAY INN EXPRESS"
WAS VERY PLEASED WITH THE ROOM ....15 min drive to down town took us 1 1/2 hours to find parking but it was spring break better to take a cab.Genuine Hotels.com guest review
"I would definitely recommend this hotel!"
Stayed 4 nights. Friendly staff, clean room, worth its price. Never experienced any problems during our stay. Quite area. Well lit parking lot attached to the hotel and free of charge. Felt secured.Genuine Expedia guest review
Hotel was very nice and clean . Will tell friends to try it out. A plus !Genuine Hotels.com guest review
"Looking for a safe clean hotel in New Orleans?"
I rated this hotel as a "5" all the way! Clean, safe area, breakfast buffet, great efficient staff! If your looking for somewhere to stay around New Orleans this hotel is for you! The hotel is just a few miles out of town but easy to get to from I-10.Genuine Hotels.com guest review
Stayed here for new year's! Felt safe, rooms were clean and staff was great!Genuine Hotels.com guest review
"not the staff was not working correctly."
arrived on the 29, the day of the 30 my room was not clean up at all. the front desk lady changed me to another room. next day the staff did put corrcet towells and they did not set up the cofee maker. it was a mess.Genuine Expedia guest review
"Very helpful staff"
Christine at the front desk was especially helpful. She was able to address our needs right away.Genuine Hotels.com guest review
"Fall Vacation Spectacular"
My husband and I enjoyed the hotel tremendously. The neighborhood is nothing big but we were sure it was before Katrina. The hotel is renovated and nice. The room was a little small for being a King Executive but it was fine for our purposes. It was very clean when we got there. However, we did have a little trouble getting the room cleaned after a […] few days. We didn't leave the room until mid-morning and the cleaning crew had already passed us. We were always able to get clean towels but not much else. However, this wasn't a huge issue since the room was so clean already. The breakfast was great but very busy on a regular basis. Overall, this was a great bargain for the hotel. We will gladly stay there again! Read moreGenuine Hotels.com guest review
The hotel is right off the interstate and clean and comfortable. But the hotel directly behind the Holiday Inn was no longer in use, it was closed and run down. The pool is basically a large bathtub and it's a good 15 minute drive to the French Quarter.Genuine Hotels.com guest review
Very nice hotelGenuine Hotels.com guest review
"Like a brand new hotel"
Completely renovated rooms and lobby areas. Bathrooms have granite, rooms and halls have new carpet. Wifi worked great. Breakfast included eggs, bacon, sausage, ham plus the usual assortment of breads, cereals and juices. No cinnamon rolls for the 2 days we were there, though. :-( Fitness center has new treadmill, elliptical, and multi-function weight […] machine. Read moreGenuine Hotels.com guest review
Hotel was clean, room updated nicely. Only downside was uncomfortable bed, pretty lumpy and old. Happy with stay otherwise.Genuine Hotels.com guest review
"Holiday Inn Express East"
My husband and I took our three little boys to New Orleans for an overnight trip to go to a football game and see the French Quarter. We wanted a hotel that kind of cool and different,but with the three kids(ages 4,5& 6) that just wasn't in the cards, so we settled for something more realistic and this is what we found. And the total cost of the hotel […] ended up being about $10 less than what I was originally quoted, which was a welcome surprise! It was a decent hotel. No great bells and whistles, and a little bit of remodeling going on, but it was about what you expect from a Holiday Inn or similar level hotel. The bathtub and the pool were both on the small side, but the bathroom counters were granite, the room was clean and the staff and other guests were very pleasant. And there were nice down-type comforters on the bed instead of those horrible itchy bedspreads you see a lot in hotels. The free breakfast, was better than many I have had. Oatmeal, Bananas, Yogurt, 3 or 4 different kinds of milk, 4 kids of juices, tea, coffee, pancakes, waffles, biscuits, scrambled eggs etc. When we showed up it was about 20 minutes before breakfast ended and there was still plenty of good warm food. About 10-15 minutes from the Super-dome, easy drive on I-10. While it certainly wasn't a 4 star hotel, it was a nice, comfortable stay and I have no complaints. The kids were happy and it was a good choice for a family with young kids. Read moreGenuine Hotels.com guest review
"Back to school vacation"
I enjoyed the pool area. I had it all to myself. There were a few minor renovations going on but they did not interrupt our vacation. I would recommend this property b/c the drive time to the main attractions was very reasonable. The front desk was always pleasant.Genuine Hotels.com guest review
"Holiday Inn Express East"
If you don't feel like spending alot of money on hotel and fee's from hotels located near French Quarter , I would recommend this hotel! Renovated room was well kept and staff was very professional and friendly. Bath room was fairly large with a 32 inch Samsung flat screen tv. This hotel is located about 14 miles from French Quarter.Genuine Hotels.com guest review
"Pleasant and comfortable"
Very nice desk personnel. Easy on and off interstate. Nice breakfast. Nice rooms. Clean. Update remodeling is going on.Genuine Hotels.com guest review
"HAIR ON THE BATH FLOOR - YUK"
IT TOOK OVER 30 MINUTES TO CHECK IN - THERE WAS A LADY AT THE FRONT WHO KEPT ACTING GOOFY AND SAYING - "I DON'T WORK UP HERE - I'M IN SALES" - BET SHE DOSENT SELL MUCH. - THEN THE SMELL FROM "UPGRADING" WAS TERRIBLE FOR ANYONE WITH ALLERGIES. CONVENIENCE - OK - WE WERE THERE FOR A CONCERT AN IT WAS CLOSE. I WILL NOT BE BACK. SORRY.Genuine Hotels.com guest review
"The Hotel Holiday Inn Express New Orleans - East"
I really enjoyed my stay at the hotel; the young lady that checked me in was extremely nice in meeting all of my requests. We were glad to find the room at such a bargain during the music festival; thanks to hotel.com for the posting; the room was very clean & comfy. The location was perfect for the event (away from all of the traffic); we were able […] to get back & forth to the superdome without incident or any traffic at all. I will certainly stay here again! Yes the surrounding area was pretty torn down; but it was one of the areas hardest hit during hurricane Katrina; they just haven't rebuilt yet. But the hotel was new & suited us fine. Read moreGenuine Hotels.com guest review
"Holiday Inn Express New Orleans East"
I enjoyed my short stay which included breakfast. The executive king room was spacious, clean, the king bed was comfortable and the overnight stay was quiet. The location was convenient for my visit, close to family and 1 block off of interstate I-10. I would stay at this hotel again.Genuine Hotels.com guest review
"Holiday Inn Express East New Orleans"
Not a lot in the neighborhood in terms of food...very desolate area... 30 minutes from airport. 30 minutes to downtown NO. Did have a lot of parking and a fairly good breakfast. Really nice people at the front desk.Genuine Hotels.com guest review
After driving more then 20 hours from Ontario to have a family vaccation in New Orleans, we arrive at our hotel to have them give us the wrong room and do nothing about it. We booked with a 3rd party, so they were very quick to blame them and not deal with it. We booked a executive suite and we got a standrad room. We booked a bigger room because we […] have a 3 year old who needs room to run around and play as well as space with a table to eat his meals. We spent half the day after driving this far on the phone dealing with this. In the end nothing was done we had to spend 6 nights in a closet. The front staff was rude and kept saying it wasn't their fault and didn't do anything. The manger was very quick to pass the balme. The 6 days we were there everytime we were passing in and out of the lobby there was someone there dealing with a problem. One guy had booked 3 rooms and only 2 were free that day and had to wiat until the next day for his other room, the other one was a group of people who booked a couple rooms and again had problems checking in. I also had problems with housekeeping 2 time they cleaned the rooma nd left our hotel room door open. I called the front desk and they said they would let them know and agian nothing was done. I wouldn't reccomand this hotel to anyone. Our trip was amazing but everytime we turned around we were having a problem with the hotel. Read moreGenuine Hotels.com guest review
"Holiday Inn Express East New Orleans"
Expensive cab ride from downtown but with a festival in New Orleans that weekend, it was a reasonable rate and very good accommodations. Staff was helpful and friendly and room was clean and newly remodeled. Wifi was available which is a must for me. And it was free.Genuine Hotels.com guest review
Esta excelenteGenuine Hotels.com guest review
Service war sehr wenig hilfsbereit. Besondere Situationen wurden eher abgelehnt als bearbeitet.Genuine Hotels.com guest review
Nuestra estancia estuvo muy bien. Además de las camas confortables nos gustó mucho el desayuno.Genuine Hotels.com guest review
"Zu weit außerhalb"
Ein großes Lob gilt der Rezeptionistin, die uns eincheckte. Sie hatte uns freundlicherweise eine Suite gegeben, da das Doppelzimmer, was ich gebucht hatte (für 5 Personen unter Angabe des Alters der Kinder!!) keinen Platz für ein Zustellbett bot. Das Zimmer selber war sehr schön und auch sauber, allerdings wiesen 2 der 3 Laken unangenehme alte Blutflecken […] aus. Das war ekelig. Das Frühstück war gut. Bei meinem nächsten Besuch in N.O. würde ich auf jeden Fall ein Hotel im French Quarter wählen und tiefer in die Tasche greifen. Read moreGenuine Hotels.com guest review
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This guest did not leave a comment.Genuine Hotels.com guest review
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