Weak wifi and shower had no water pressureGenuine Hotels.com guest review
"nice hotel friendly hotel staff"
great! stayed there twice breakfast was great also...Genuine Expedia guest review
The hotel is clean and the staffs are friendlyGenuine Hotels.com guest review
"initially put in a handi-cap accessible room"
our overall stay was pleasant..but upon arrival the hotel put me and my wife in a handi-cap accessible room equiped with toilet chair for an elderly person..we wanted just a regular king room that was non-smoking...staff initially would not move us to a regular room even though they were not sold out because the room was booked through hotels.com...but […] being persistent paid off because they finally moved us into a normal room..the second room was clean but didn't smell fresh..we asked the front desk for some air freshener and they sent room service shortly to spray the room..the highlight of the stay at this hotel was the breakfast..even served bacon on Sunday..that was great! overall stay is 4 out of 5..only because of the breakfast..otherwise the hotel is a 3 out of 5. Read moreGenuine Hotels.com guest review
"Great budget stay"
Visited for 4th of July weekend. It was a great last minute stay. The hotel is about 15-20 min drive from the French Quarter area, but highway is very close (I-10) and it doesn't feel that of a long drive. All the staff and service were very nice. The room was clean and I liked the fact that the bathroom was very spacious and the toilet works very gracefully. […] The only complaint I would have is broken ice machine and vending machine eating up my dollar and a quarter.. There's a gas station nearby but there still aren't enough businesses or residentials that are occupied so there's really nothing around the hotel itself. If booking this hotel, make sure to drive there. Read moreGenuine Hotels.com guest review
"Hotel Staff was very nice"
The Hotel Staff was very nice and helful.We had a car problem and the staff help us out.That ment alot to me and my famliy.Genuine Expedia guest review
I absolutely love Holiday Inn express! The room was small but I enjoyed my stay. Oh yea, the bed was hard as heck!Genuine Hotels.com guest review
Considering this is a Holiday Inn Express and not a 5 star hotel I was very happy with my choice. Because of the pricepoint this chain markets to I couldn't rate it a 5. The facilities were clean and the staff excellent. It is located about 10 minutes from downtown and the French Quarter. For being close to the freeway the rooms were very quiet. It […] had a typical Holiday Inn breakfast, either scrambled eggs or an omlett and depending on the day sausage, bacon or ham. Also biscuits and gravy, pancakes, and warm cinnamon buns along with the usual cereal, yhogurt, and breads. I had seen reviews with concerns about the neighborhood but during my 11 day stay I never encountered any problems. The local resturants I went to had good food and great hospitality. Read moreGenuine Expedia guest review
"Decent and reasonable option."
Good staff, decent breakfast (not superb, could improve it with small things). were told are not so good but we did not walk around that area so don't know. A little far from Frenh Quarter (10 miles or so) but overall recommendedGenuine Expedia guest review
"good for travellers"
comfortable in an interesting part of the city easy walking distance to a lot of attractionsGenuine Expedia guest review
nice new clean hotel, comfortable rooms, multiple TV's in room, free wifi, and very good continental breakfast.Genuine Expedia guest review
"Comfortable and quiet - and location is convenient"
The room was comfortable and clean. We did think the room had at one time been a smoking room and we had requested a non-smoking room. However, it was not unsatisfactory due to that. Location is great - convenient to New Orleans and to Biloxi (beach). Jamie (at the front desk) is a true asset and she is friendly and helpful.Genuine Hotels.com guest review
"Perfect for a family on budget"
Enjoyed the breakfast. Lots of variety. Hotel is clean and friendly staff. Hotel is 15 mins from the French Quarter, but you save a lot with free parking and free breakfast.Genuine Expedia guest review
"Convenient, but needs better internet connection"
it was good enough for what we needed. good breakfast but too early. very slow internet connection. good thing i had no work or homework to doGenuine Hotels.com guest review
I will not stay here again. I booked 2double bed rooms only to get 1room with a double and 1room with a king bed. I was told thry would switch my room the next day but thry never did. I went to them daily only to get no results. The manager offered me $10 n hotel points. Are you serious, I spent over $900 with that hotell and that's my results. ..NEVER […] AGAIN WILL I STAY THERE! Read moreGenuine Hotels.com guest review
"hotel is fine , bad management"
Disappointed to see the bedroom unprepared at the time we enter into the room . The bed sheet not has been change for new customer as we arrived. Did call front desk and transfer into different room . Next day when we arrived to our room late around 6:00 PM my wife used the restroom , the moment she open the restroom door , the heady odor of cigaret […] smoke spread all over the hall and the whole room , seem like someone intruder into our restroom and smoke cigaret . I ran out to the front desk and asked for general manager to investigated why our non smoke room became a smoke room . She did come over into our room , took a peek inside the restroom and realized the odor of cigaret smell , she went out for few minutes and went back to our room and start spreading deodorized to neutralized the smell of smoke . From that moment , my wife and I start coughing and ran tears because whatever deodorized she spread on the air , we start suffocated and burning our eyes from that spread, We asked to transfer into another room , but manager mention there are non left , I did not believed her because there are not many customer because the area still suffer from Katrina still not recover yet . We have no choice , stay with the same room and breath the bad odor into our lung for next 2 nights or leave the hotel to find another hotel . Thanks Expedia personnel for helping us find another hotel that evening , although the next hotel farther 30 minutes drive better suffer to our lung . Read moreGenuine Expedia guest review
Accommodations were nice. However, the room was described as an "executive suite". In my vast travel experience, a suite typically consist of a sitting area and a sleep area. My room had two beds, albeit, nice i expected a "suite". Other than that disappointment.....accommodations were nice.Genuine Hotels.com guest review
"Booking one and getting something else"
I booked my room during a very busy trade show. The staff was great and seemed to want to my stay to be a good one. Problem is I ordered a non-smoking room and got stuck wtih a smoking room. There is not much worse than this.Genuine Hotels.com guest review
"Affordable, modern out of the mix"
The interior of the hotel is decorated nicely. The desk staff was a bit brief, but accommodating. The rooms are plain (TV not in-cased) and the only thing that really stood out was the leather headboard. The toilet flushes very hard and loud, which can be both a good and bad thing. Breakfast was pretty decent, but it would have been better if the pancake […] maker worked. Read moreGenuine Expedia guest review
"Holiday Day Inn New Orleans East"
This hotel is really more like a 3 or 4 star hotel. It is newly remodeled and staff was friendly and very helpful. The only downside of this hotel is that is about 11 miles from Bourbon Street and the cabs do not want to pick you up or drop you off in that location. I went during Mardi Gras so this might only happen during this time. Other than that, […] I would recommend this hotel to anyone wanting to visit New Orleans. Read moreGenuine Hotels.com guest review
Very accommodating staff. HotGenuine Hotels.com guest review
Great place to stay on vacation, only 10min to downtown New Orleans, which is great since traffic downtown is crazy to navigate. Very easy hotel to get to, stayed here prior to our cruise, excellent place to stay.Genuine Expedia guest review
"First stay at this establishment"
Staff was very helpful and friendly, Room was cleanest I've seen at any hotel in ten years. Room did not have a shower wand, this should be a standard feature in all hotel rooms. The air conditioner had a noisy fan upon start-up. The Breakfast Area was clean and the food was acceptable, but the tables did not have salt & pepper shakers, and there were […] not packets of salt & pepper. The attendant did provide some upon request, but only in bulk form. Buy salt & pepper shakers, they are cheap!! Read moreGenuine Hotels.com guest review
Cleaning staff does not speak English which was a huge issue in them providing quality service.Genuine Expedia guest review
Stay was okGenuine Hotels.com guest review
"Clean, comfort, safe stay"
Great experience. Clean room, good hot breakfast, and nice staff.Genuine Expedia guest review
GarbageGenuine Hotels.com guest review
We felt the staff was very friendly and helpful will definitely stay here again.Genuine Hotels.com guest review
The hotel itself was very average. Both of our cars got broken into on the final night/morning of our stay. Hotel didn't really seem at all sympathetic.... AND we find out that the same thing had happened the previous day. You'd think hotel management would put a sign out warning their guests to not leave valuables in their car or something. Will definitely […] never stay in that hotel again and will try hard not to have to come back to New Orleans for business. Read moreGenuine Hotels.com guest review
Nice StaffGenuine Hotels.com guest review
The hotel was good enough for what I need. The location was further away from downtown/the quarter than I wanted but I'd stay here again.Genuine Hotels.com guest review
"peaceful night sleep"
niceGenuine Hotels.com guest review
bad area .........................................................Genuine Expedia guest review
Very good hotel, clean and comfortable. Nice recomendation. Just 15 minutes from downtown.Genuine Hotels.com guest review
"Nice Place Nice Staff"
Nice place but a bit far from downtown if you are driving in to work with traffic.Genuine Hotels.com guest review
"Nice Place Nice Staff"
Nice Place to stay with a nice staff, a bit of a drive in traffic if you are heading downtown every day, and the surrounding neighborhood is not that great.Genuine Hotels.com guest review
"Close to highway - easy acess"
Staff is very accommodating and courteous. Great early morning free breakfast selections including fresh fruit. It was easy to find. Just right off I-10, yet not noisy. Staff responds promptly to any concerns. Only downside, computers did not work, but staff assisted me.Genuine Hotels.com guest review
"Not bad at all"
I was attending a concert at the Lakefront Arena and didn't want to stay downtown. This hotel was in a nice enough area for me to feel safe, It was convenient to the venue, and it was overall a good, clean hotel.Genuine Hotels.com guest review
"Nice & Clean"
Basic, clean hotel with friendly serviceGenuine Hotels.com guest review
Requested a non-smoking room (didn't happen) and stepped off the elevator to an entire floor that was smoky. Shower curtain was too short & water ran on the bathroom floor. No pillowcases on pillows. Front desk didn't have any more washcloths. But breakfast was geat.Genuine Hotels.com guest review
"Close to interstate, clean, renovated, updated"
The hotel was recently renovated, so it was clean and neat. The room was standard with a refrigerator, flat screen TV, coffee maker, iron, ironing board and microwave. The breakfast served downstairs until 9:30 a.m. was tasty and had a good selection of foods. The gym area was small with limited equipment and the ventilation needed to be a bit better. […] If four people were in there, it was crowded. The hotel is about 15 minutes from New Orleans, but very close to the interstate and a straight shot. Traffic was never a problem. Staff was very helpful. The business area printers were out of ink, so they let me print out my boarding passes behind the desk. Since we stayed on a holiday weekend, there was a shortage of hand towels. That's it! Great stay!! Read moreGenuine Expedia guest review
Very clean, quiet and the staff was great!Genuine Hotels.com guest review
"Nice hotel stay"
Our stay was brief but the staff was very helpful and the hotel was more than adequate especially for the price. The cleaning staff seemed a littled overwhelmed and delayed check-in but that is my only complaint. Room was clean and useable as designed. I would stay here again if I needed a hotel in this area.Genuine Hotels.com guest review
"close to all must see sights"
Excellent hotel, I love the breakfast, and it is located in a very quite place so you can get a very good rest. The rooms r very clean so I didn't worry about for my kids running all over the place. I will come back to this hotel if I go to New Orleans againGenuine Hotels.com guest review
very nice staff and the room was comfortable and clean. Nice small breakfast daily; all one needsGenuine Hotels.com guest review
"very close to the Convention Center/Downtown area"
very nice/staff very helpful.Genuine Hotels.com guest review
Overall the 4 night stay was great. I suspect that they are short on some staff for busy weekends. On Saturday, the room did not get cleaned. The beds were made but no cleaning was done and the in room coffee and soap was not replenished. The hotel is newly remodeled and the staff is very friendly and helpful. Everything works and no leaky faucets or […] toilets etc. The ice machine has not yet been installed on the 4th floor. Read moreGenuine Hotels.com guest review
I. Enjoy very. MuchGenuine Hotels.com guest review
"Superb is the perfect word for this hotel."
Superb is the perfect word for this hotel! It is beautiful, clean, roomy. The complimentary breakfast and it's area was amazing........wish I had had the time to really pig out. The only noise I ever heard was people leaving out the back door in the morning because our room door (100) was two feet from it. No noise from the parking lot or hallway. My […] husband and I were both VERY impressed with this hotel. Read moreGenuine Expedia guest review
"Close enough to New Orleans"
Hotel seemed fairly new...about a 15 minute ride into New Orleans. Priced high, but everything in new orleans is high. Continental breakfast was actually very good. Hopefully, management will keep the hotel nice as it ages.Genuine Hotels.com guest review
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