Charing Cross - a Guoman Hotel - London 51.50799, -0.12368

This hotel is lovely, fantastic architecture, real british style and class. I guess the rooms are nice too. but we didn't get to see them. We ended up in the building next door, which looks like they bought the office block across the street, built a bridge across the road, and started renting the rooms for the same price to the last minute & low cost guests. They call this the Buckingham wing.. Room had: -Wobbly taps -Leaking shower fittings -Badly insulated windows -Very noisy aircon/heating system -Huge cold air vent directly over the head of the bed which pumps out cold air if the heating is turned off (dilemma, do we freeze or sleep?) -Doors which only close when slammed. -Shower which yo-yo's from burning hot to freezing cold water depending on what other guests are doing. -The list goes on. However, the location is fantastic, really close to the river, shopping, sights, bars and nightlife. Next time, I would stay in a good room of a 3* instead of a bad room in a 4* Would I come back? Charing cross yes, "The" charing cross, NO.

This is our second time to stay here. The big plus is the central location, with theatreland on your doorstep, Covent Garden, Trafakgar Square, London Eye etc within 5 minutes, lots of restaurants and all amenities. Room decent but poor storage space, weak shower, temperamental air-con, and ridiculously soft pillows (You get one; there are spares, packed away, but 3 are hardly enough). Took the breakfast option this time, and shouldn't have. Staff couldn't cope - plates were cold (never ever found this in any hotel before) and long wait for tea or coffee (man at next table waited 30 mins!). Far better to go to any local coffee shop or Garfunkels and get what you want at half price, hot and fresh, and no supercilious service. Special praise for London Cabbies: Took Black Cabs several times; always efficient, confident, helpful and friendly (without being over-talkative). Best in World, and not tipped enough!

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Great location, walking distance to Convent Garden, Leicester Square, restaurants, bars and clubs.... Would go back again!

Excellent staff and service, all very friendly and professional.

Good location, very close to metro (right underneath the building). room is clean, not roomy but good enough. free minibar. there is no free breakfast though as said on the website. McDonold is nearby, so you can get breakfast overthere.

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We booked this hotel on the recommendation of a friend. It has a great location. The hotel is 15 min walk from Westminster Abbey and Buckingham Palace. It is 3min walk from Trafalgar Square and 10 min walk from Covent Garden. If you are not into walking the hotel is right next to an underground station. The Concierge was awesome. We told them what we wanted to do and he handled everything. He booked our tour and airport transport and sent us to a ticket office to save money on theatre tickets.

Location can't be beat, literally right above a Tube stop and a railway station, right off of Trafalgar square. (One thing to note if you plan to take the Tube from Heathrow as we did, is that this particular stop has nothing but a lot of stairs to get up to the hotel. No elevators, no escalators. You will be lugging your luggage to use the Tube.) Room was very small. There was a small table and 1 chair jammed in between the bed and wall desk and they completely blocked access to one side of the room.

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We stayed in this hotel from 8-12 thru to 8-17. Upon check-in, we were immediately offered an upgrade on our room to a "junior suite". Everyone was very nice, but most of the staff did not have English as the 1st language, so it was hard to understand what they were saying. Having said this, I felt pressured to upgrade to the "junior suite" because they could not explain to me what type of regular room I had already booked, only that the "junior suite" was bigger and had a better view. They also stressed that the "junior suite" came with a complimentary breakfast. We did enjoy the breakfast every day. The room we got with the upgrade was smaller than American hotel rooms, ie: Quality Inn, Ramada, Days Inn, Sleep Inn; however the room was very modern. The lighting in the room was very good, along with the lighting in the bathroom. The bathroom had both a separate shower and bath-tub. The shower area was very small, there was not much room to turn around or bend over to wash your feet. The bed in the room was describe as a "King", it was two twin beds pushed together and covered with a king-size sheet. One of the beds was slightly higher than the other, so when sleeping, we had to really sleep side-by-side, stretching out across the bed was very uncomfortable. Being from America, we brought several adapters to the UK for all of my electronic equipment, the hotel room offered both 110V and 220V electrical outlets. It was very nice that they had 110V outlets, but it would have been nice if this had been listed on their website, we could have saved some weight in our luggage and had more room to take home more souviners. The room also offered : closets, an iron & ironing board, a small refrigerator ( which in other rooms has an elecronic device on it that tells the front desk when you have opened it and taken anything out; they charge you for taking out anything they provide; but in the "junior suite" this device was turned off, and we could use the refr

First, thanks to all the other reviewers for helping me decided to stay at Charing Cross. I was apprehensive about choosing a hotel because we've been to London before and, regardless of the number of stars, you never know what you're going to get! For a 4-star in London, the price we paid was really reasonable compared to other places, yet we didn't feel there was any loss in quality of service because of it. I only wish Wi-Fi was free, but that's not a big deal for us. The staff we worked with always recognized us and always greeted us or asked if we needed anything. The staff was very friendly, not stuffy, and service felt nice and personal. For us the location was ideal because it was close to both my sister's workplace and her boyfriend's office down the street. With both the Charing Cross train station and Underground just out the door, you can get anywhere easily. But we didn't even have to use it much because much of central London was easy to get to by foot. We often walked to meet my sister for lunch in Soho and it's a quick yet nice walk down to Embankment Gardens and then the pier for a ride down the Thames. Right next to the pier is a footbridge to the Royal Festival Hall where there are lots of nice places to eat. Who needs a taxi? It's a lovely walk on a summer night. Charing Cross used to belong to Thistle but now belongs to the Guoman group of hotels and has been greatly updated. Even my sister's boyfriend, a London native, commented on how nice it is now. Our room was on the top floor so we had no problem with any noise from the street. Not sure about lower floors. The room is a little bit cramped for space but not that bad at all. It was nicely decorated with modern everything. Even the maid service/do not disturb sign is electronic! Most plugs are standard UK ones, but they do have one plug that is US style. So unless you need more plugs, you won't need an adaptor if you're from the US. The bathroom was big and the shower had decent water pres

the hotel room was pretty small and awkward and the room was kinda expensive... BUT what outweighs those things is the fact that it's in a very centralized location if you're trying to see lots of different parts of london, and the staff is extremely friendly and helpful.

I was offered an upgrade for a fee upon check in. I did not accept it. My room had no view but the biggest problem was that it was very small and I had trouble finding a place to put all my luggage. The breakfast which was included was very nice. The concierge was very helpful. Three hours after checking out I realized that I had forgotten some shirts in the room but they were unable to find them despite my calling three times. Overall I was happy with the hotel except for the room size and losing my shirts!

There are two hotels that are connected by a bridge. Our first room was in the old Charing cross Hotel and was renovated and beautiful. We had upgraded from the regular room booked on Hotles.com and the room was one of the best I have had for evan much more cost. It was spacious, clean, modern and comfortable. We came back and booked on our return by phone and had a room in the other part of the hotel, it was not as nice and cost much more. The hotel was in a great location near to most of the cites. The concierge was not as well informed about restaurants but that was not as important compared to the other good parts of the hotel. Overall this was a great hotel. And this is the first review i have ever written so that says something.

The hotel is an old building with a cumbersome layout. The rooms have been redone but are not big unless you pay to upgrade. The front desk staff are friendly but seem to have been trained in the third world, and there is no sense of welcome when you check in. The concierge is not very knowledgeable. The restaurant is passable but the quality of the food is akin to the average private club, not good, unimaginative and poorly served. Overall I think that there are much better placed for the price

This hotel was exceptional for a variety of reasons. The location is unbeatable - across the street from Trafalgar Square, The National Gallery and within walking distance to everything else. The staff was friendly and very helpful. The room was large and the bathroom was huge. We are definitely going to stay there again.

We totally recommend the Charing Cross-A Guoman Hotel where we have just enjoyed three days in London. The folks at the front door and the front desk were the beginnng of a friendly, helpful and always accommodating staff. The room was lovely as is the entire building. And for those of us unfamiliar with London it was good to be near much of the "life of London". Recommend this lovely place without reservaton.

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This hotel was in a great location!! It was very clean and nice. I only had one complaint...when are room was cleaned the attendants threw away some of our magazines and papers that were out. It happened every day and the hotel didn't do anything about it.

This is the perfect hotel in the perfect location. At first, the Taxi Driver from Heathrow had some difficulty finding the hotel because the entrance is tucked away in one corner of the hotel. The other half is the Charing Cross Train Station (dont worry, no noise). When we finally checked in and got a chance to look around we quickly realized that we were in the center of EVERYTHING. The Theater district was only a 3 minute walk, Trafalgar Square, 3 minute walk. We only had to use the Tube once to get a train to Hampton Court. The staff at the hotel were fantastic. They accomidated every request we had. The conceirge service was particularly outstanding; always willing to help. They got us outstanding theater tickets (SEE the Jersey Boys!!!). One particular person was very helpful in trying to make arrangements for us to get to Paris for the day. Unfortunately we couldnt make it work but he printed maps, got train schedules and told us where to go and what to see when we got there. The rooms were very nice (we upgraded to a Jr. Suite) well worth it. Nice big room, great view, large bathroom with shower and seperate tub. Bottom line is you can't possibly go wrong with the this hotel. I will stay here anytime I come to London in the future....

Although the hotel was a little pricey, it was not astronomical compared to other London hotels. The location was excellent and was right next to the Charing Cross tube stop. We would definitely stay there again.

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The hotel was convienent, clean and comfortable. The only issue I had was the customer service. The reception staff did not follow through on some of my requests when they said they would take care of things and left me waiting and having to call to follow up on my requests. This happened more than once during my stay. Just expected better customer service from this type of hotel.

Possibly the best location for a London hotel. Charring Cross Tube stop was literally underneath the hotel, one or two blocks away from major theatre shows, two blocks from Trafalgar Square and the National Gallery, five minute walk to Leicester Square, China town, and the cinema in case you want to have a low-key night. Our room (double with a full bath) was quite large for European standards. Also in front of the hotel reception are bus stops. It was much easier and more scenic for us to use the city buses rather that the Tube to get to major attractions around town. And most importantly, shops and restaurants are just right outside the hotel door!

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This is our second stay at Charing Cross Hotel and it was as good as the first. The location off Trafalgar Square is central to West End theater and Buckingham Palace Mall-an easy walk. Unfortunately we did not sample breakfast this trip. Last time was plentiful and delicious. The tube is a stone's throw from the hotel entrance. Great spot!!

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riktigt dåligt!

Vänlig personal med ett leende på läpparna oavsett tid på dygnet. Fräscha hotellrum med bra städning. Trafiken från gatan hördes något men stängde man fönstret hördes så när som ingenting. Precis vid underground, perfekt!

Dette hotellet ligger svært sentralt og har store, komfortable rom til en grei pris.

Sehr zentral gelegenes, sauberes und schönes Hotel;-) nur weiterzuempfehlen

Just in front of charing Cross station.. really nice staff and great food and drinks.

Flott hotell - god standard og en strålende beliggenhet i gangavstand til hele det sentrale London.

un hotel un peu desuet mais confortable,une situation geographique unique avec toutes les commodites a proximite(metro,bus,trains,taxis,etc...)

Zunaechst ein wirklich schoenes Hotel, vor allem innen, in exzellenter Lage, kuerzeste Wege nach Westminster, zur Themse, zur Fleet Street, zu Piccadilly und Nelsons Column. Freundlicher Service, reibungsloser Ablauf beim Ein- und Auschecken, schoene, obgleich teure Bar und Restaurant im Haus, kleines, aber sehr feines Fitnessstudio im Keller. Das Zimmer war gemuetlich, aber fuer vier Sterne recht klein. Der Zimmerservice war nachlaessig: Bett und Handtuecher taeglich tadellos, aber eine mitten im Raum auf dem Boden liegende Tablette lag auch noch nach vier Tagen zur Abreise da, ein Glasrand auf dem Rand der Badewanne wurde waehrend der gesamten Zeit nicht entfernt, eine Bodenfliese war locker und kippelte quietschend, wir mussten zweimal nach Toilettenpapier telefonieren, weil es nicht aufgefuellt worden war. In der Minibar befand sich beim Check-In eine halbvolle Wasserflasche, was wir aber erst bemerkten, als wir sie zum Trinken herausnahmen. Da die Minibar elektronisch funktioniert, wurde sie dadurch auf unser Zimmer gebucht - aergerlich, auch wenn es nur um zwei Pfund ging. Alles in allem also ein durchaus empfehlenswertes Haus mit kleinen Schwaechen, die bei vier Sternen eigentlich nicht sein sollten.

Sehr zentral gelegen, sehr guter Komfort

Formålet med vårt Londonbesøk var shopping og av den grunn ønsket vi et hotell med god beliggenhet i forhold til Oxford Street og Regent Street. Vi kunne ikke valgt bedre. Rommet var romslig, rent og delikat.

Hotellet har en perfekt beliggenhed med gåafstand til Covent Garden, Soho, Oxford Street mv. Personalet var meget venligt og imødekommende og værelset var fint med gode senge og rigtig god plads, der var kun meget lidt uro fra gaden. Vi spiste ikke morgenmad på hotellet da det var ret dyrt. Vi vil helt sikkert bo der igen når vi besøger London næste gang :o)

Hotel confortevole, specialmente per la posizione, ma non è ciò che sembra dalla struttura elegante dell'ingresso e della scalinata. Camera piccola ma completa, anche se con frigo bar contenente solo una bottiglietta di acqua naturale ed una di acqua frizzante. Non si parla italiano e la colazione costa 18 sterline. Prezzo della camera conveniente per un quattro stelle ma servizi molto cari.

Hotel maakt een goede eerste indruk. Zakenmensen in lobby, zeer netjes, beetje chiq. Schone kamers, goed onderhouden. LET OP, onze fohn werkte niet goed meer, check dat even na. Ligging is uitstekend. Naast een station, en 100m van Trafalquar Square.

Hotel 4° stelle (vere) posizionato in zona Trafalgar Square con due linee della metro a pochi metri di distanza. Camera non grandissima ma ben arredata e con tutti i comfort per un vacanza breve. Consigliato

Store rom, super beliggenhet

Vi har kun positivt at sige om Charing Cross hotellet. Det var over al forventning. God service, rent og pænt værelse med stort badeværelse. Nødvendig rengøring hver dag, og der manglede ikke noget. Hotellet i sig selv virker rigtig indbydende. Vi spiste dog ikke på hotellet, da det virkede lidt dyrt efter vores standard. Beliggenhenden er temmelig central og det er nemt at komme rundt, da både Charing Cross og Embankment station ligger lige ved siden af. Alt i alt en rigtig positiv oplevelse.

Très satisfaits de ce séjour à l'hotel Charing Cross. A 100m de Trafalgar square. Accès immédiat au métro. Chambres très bien. Pas de vue particulière mais tarif hyper intéressant. Notre chambre donnait sur une cour intérieure et était donc particulièrement calme.

Ett trevligt hotell med utmärkt läge. Allt var bra förutom att vårt rökfria rum luktade rök hela tide och på fönsterbrädet låg det fullt med fimpar.

Veldig sentralt. Ypperlig service. God romcomfort.+vi hadde et strålende nytt bad. Nydelig frokost. behagelig atmosfære

Fint och fräscht hotell med bra service och mkt centralt läge.

Mycket bra läge i hjärtat av London. God service vid ankomst, fick tillgång till rummet omedelbart. Rummet lagom med plats för två personer, sköna sängar, fräscht badrum. Snabb service i receptionen då man behövde ha information om något. Städservice mycket god. Kan inte uttala mig om hotellets restaurang då vi vid detta tillfälle ej nyttjade den. Snabb service vid utcheckning. Jag känner mig mycket nöjd med detta hotell, både med läge och service av hotellpersonal. Vid nästa resa till London bor jag gärna på samma hotell.

Sehr erholsam das Hotel

Snyggt och fräscht hotell. Otroligt bra läge att bo på. Endast 10 minuter till Regent Street, Piccadilly Circus, London Eye och Covent garden. Underground och busshållplats precis utanför dörren. Rummet var fint men musik från gatan störde något nattetid. Duschen var omöjlig att förstå sig på och ena dagen fick vi inte städat. Annars var allt väldigt bra.

værelset var dejligt og rent, personalet var venligt og beliggenheden er helt perfekt i nærheden af butikker, teatre og masser af restrauranter. Morgenmaden var ikke den mest spændende , men sådan er det jo ofte i England

posizione eccellente con due stazioni della metro vicinissime, area taxi e stazione feroviaria. raggiungibili a piedi in 5 minuti la zona dei teatri ricca di locali e ristoranti molto carini. hall ed interni dell'albergo molto belli. la camera piccola, pulita ma un po' "retro'".

Hotellet har vært et ypperlig utgangspunkt for alle våre utflukter. Sentralt og flott - veldig god standard. Vi var heldige og hadde rom i 6. etasje og kunne se uret på Big Ben fra vinduene våre. Utrolig stille til å være midt i London. Dette blir vårt stamhotell i London, uten tvil.

Jeg er fornøyd med alt når det gjelder hotellet

Nice, friendly hotel well located in Central London. High standard room, and good breakfast. Eat your dinner elsewhere - good restaurants just outside the hotel.

Frukosten inte värd 17 pund. Rätt smaklös.

cet hotel est très bien situé, à deux pas de la national galery ... la plupart des visites se font à pieds de l'Hôtel . Notre chambre (standard) était petite et sans vue mais fonctionnelle, calme et jolie . L'hotel a un style "chic" avec quelques petites touches design ... la salle du bar est très agréable ...

Hotellets placering er rigtig god så det kan absolut anbefales. Det eneste minus er at sengen er lidt hård og det samme med puderne, men ellers var værelset rent og pænt og havde en god størrelse.

Hotel dont les parties communes ont été superbement rénovées, le petit déjeuner buffet est royal et servi dans des pieces somptueuses, les chambres elles n'ont pas été rénovées mais sont trés confortable avec l'esprit british, un excellent sejour pour un emplacement dans londres exceptionnel si vous voulez passer un trés bon week end au centre foncez c'est top! le metro est au pied de l'hotel et les services de conciergerie super efficace ambiance trés sympa mais ne comptez pas parler français !! je vous le recommande je reviendrai sans probleme avec plaisir

Överraskande fint hotell med centralt läge. Välj rum med frukostbuffé som är helt ok för att vara i London.

Das Hotel liegt zentral man kann die Sehenswürdigkeiten per Fuß und mit der Underground erreichen

Bra och snabb service med allt från biljettbokningar till buss och tågtider. Centralt placerat med gångavstånd till det mesta.

Fantastisk hotel , er placeret utroligt godt med gå afstand til alle seværdigheder, butikker,themsen osv

Fantastisk god standard af hotelværelset med en virkelig god (og ekstra bred) dobbeltseng. Hotellet ligger perfekt i gå-afstand til ALT det sjove som shopping, teater, god spisning og liv på de store pladser.

Lätt att nå via tunnelbana och buss. Vänligt bemötande. Serviceinriktad personal. Bra frukostbuffé. Fräscht och tyst rum. Vi återvänder gärna.

Lätt att nå via tunnelbana och buss. Vänligt bemötande. Serviceinriktad personal. Bra frukostbuffé. Fräscht och tyst rum. Vi återvänder gärna.

goed hotel 200mtr van National Gallery

voor een Londen trip, prima hotel,zeer centraal gelegen, ondergrondse op iedere hoek in de omgeving.Vrij kleine kamers.

Posizione ottima: in centro città, punto di partenza di ogni percorso, 2 linee della metropolitana sotto l'albergo, altre 2 a 50 metri. Massimo confort: albergo bellissimo, camera estremamente confortevole, pulitissima, insonorizzata dalle altre e dall'esterno.

Goed hotel, mooie entree, trappengang, prima ontbijt (full English Breakfast) zeer centraal gelegen (Trafalgar Sq. op loopafstand. kamer netjes, niet groot, maar met mooie kwalitatief goede meubels. Niet goedkoop, maar voor een weekendbreak ideaal.

Hotel af høj kvalitet, ser ud til at være restaureret for nylig, venligt og hjælpsomt personale. Fortrinlig placering for shopping og sightseeing ture, med gode forbindelser til metroen. Vores værelse ud til gården var stille og rolig. Morgenmadsbuffeten tilbyder velsmagende boller, ost og pålæg såvel som klassisk engelsk morgenmad. Pengene værd i det hele taget.

Gjennomført hyggelig betjening. Dessverre glemte de å levere den komplimentære flasken med vin den første kvelden i forbindelse med oppgradering av rommet som vi fikk tilbud om, og aksepterete. Men da de ble minnet på dette, sto flasken klar når vi kom tilbake fra neste bytur. Minibaren kunne ha inneholdt en del mer. Positivt var det at ved utsjekking, så tilbød hotellet seg å passe på basjen utover dagen - hvilket vi benyttet oss av.

Excellent hôtel, situation parfaite près de tout extrêmement confortable, chambres modernes et spacieuses. Bar très accueillant. Parfait pour explorer Londres.

Cet hôtel situé à quelques pas de Trafalgar square, Covent Garden, the National Gallery et des théâtres du West end. Chambre et salle de bain spacieuses. Excellent service. Très grand lit qui manque toutefois un peu de confort. Voici enfin un hôtel qui mérite ses quatre étoiles!

Da Hotel ist angenehm. Zimmer eher klein. Sehr gute Lage im Zentrum. Personal freundlich.

Top location. Great hotel, very good food and service.

Hôtel bien situé, à proximité des métros, bon service et petit déjeûner copieux. Proche du centre ainsi que du quartier de Leicester pour les sorties nocturnes, très animé, néanmoins l'hôtel est calme.

ok

keine

L'Hôtel mérite son prix

chambre tout à fait moyenne malgré des parties communes jolies. Aucun espace fumeur, service réduit au minimum (la restauration est hors de prix) et surtout le concierge est très moyennement chaleureux en cas de soucis! A noté: j'ai choisi cet hotel pour trouver un personnel polyglote: FAUX