"What a View!"
While my room did not come with a view, the main lodge offers a picture postcard view of the Grand Tetons! We spent only one night as we were traveling through to another destination. Cabin room was clean and bed was comfortable. The only downside was the price.Genuine Hotels.com guest review
"Lodge is wonderful; cottages not so much"
I should have read the fine print when booking this lodge. I thought we would be staying in the lodge. Instead, we were given a "cottage" room which is nothing like a true cottage. The musty smell, outdated bathroom, and view of a parking lot were not what we expected, especially given the outrageous price. The actual Lodge is incredible, so make sure […] you book a room INSIDE the Lodge. Lesson learned. Read moreGenuine Hotels.com guest review
We stayed in a cottage that was a bit rustic but clean except for the carpet that was soiled from the dirt paths in the park. Main lodge public areas were spectacular; we did not see the main lodge sleeping rooms.Genuine Hotels.com guest review
The location is incredible. The beds are extremely comfortible. A little dated in room decor. Our only issue was a drain back-up the made the bath/shower useless. The maintenance staff did fix the issue immediately the next day.Genuine Hotels.com guest review
"A small step above camping, large step in price"
I have a family of 4 and a dog, 2 kids, 3 and 4 years old and we stayed in one of the standard cottages. It was a roof over our head, the beds were comfortable and the bathroom was adequate. The lodge provided a roll-away bed for a reasonable charge for the two nights. The room was very hot when we arrived and the ceiling fan was broken, the lodge provided […] a floor fan, but that did little to improve the temperature even with all of the windows open. The restaurants there with the lodge are very expensive, they do have better than average food. There are kids menus, and the kids food is equally pricey. The lodge is very close to the national parks and that was nice, we were able to see some things in the morning and evening that we wouldn't have been able to see if we were staying further away. Read moreGenuine Hotels.com guest review
"Cottage Stay near Grand Tetons"
My wife and our 2 boys stayed 2 nights at a Cottage at the Jackson Lake Lodge. The cottages are best thought of as a rustic, comfortable alternative to camping, as without TV or A/C they are a step below a hotel room at a mid-level chain hotel. However, the location across from the Grand Tetons more than redeems the cottage limits. The main lodge is […] nothing less than spectacular due to the location, views, good food, and excellent customer service. The scenic boat cruise is a must do. Don't forget your camera. Read moreGenuine Hotels.com guest review
The hotel is located right in the Grand Teton Park with great view of the Tetons from the main hall/dining room and bar. We stayed in one of the cottage rooms with no view, but it was clean and comfortable. Also easy walk to the main hotel for food, drinks and view. The food was decent and the bar had a number of craft brews. Overall, this place was […] worth the price, great park hotel. Read moreGenuine Hotels.com guest review
The view from the lodge deck is beyond words. Our room was very comfortable. It did not have AC, but it was not needed even at the beginning of July. Will definitely give this a strong thumbs up!Genuine Hotels.com guest review
The Rooms were OK. The location of the hotel is very good and beautiful. But its absolutely not worth the price you pay of it. Rooms and bathroom are small. But amazing view from the hotel and great breakfast, which is not free.Genuine Hotels.com guest review
hotel is nice; can't beat the view. it is on expensive isdeGenuine Hotels.com guest review
"mural room problem"
Dinner at MURAL Room. Reservations were cancelled by hotel staff for unknown reason. We arrived Mural Room @ 7:15 for 7:45 Res.. Told to return at 7:45 for dinner. 7:45 we were told res was cancelled. Put on wait list. Seated at 8:05. One hour wait for dinner order to come. Steak ordered MR and receive well-done. $40 steak not cooked as ordered. Other […] items served cold and no table service to correct problem. Not the only people with dinner problem. Service gone down-hill since last visit. Read moreGenuine Hotels.com guest review
"Great View of the Tetons"
An ideal location for visiting the Grand Tetons, overlooking Jackson Lake and the Tetons. Also a fine dining room but be sure to book a day or two early as it fills up quickly!Genuine Hotels.com guest review
"Great stay and food place for Yellowstone"
Peaceful surroundings at the cottages. Stunning view at the main building. Great local food and only a bit pricey. Water bottle refill station is a nice touch. Watching the whistle pigs (little groundhogs) at the outdoor patio was endless entertainment for the kids. Room and bathroom are nice and adequate. Bug spray needed when you step out or if leaving […] the door open. Read moreGenuine Hotels.com guest review
Loved the views from the lodge and cabins. Our room was available early, which was nice. The formal dining room and cafeteria served delicious meals with generous portions. We loved it!Genuine Hotels.com guest review
"Vacation in Grand Teton"
Great location and great staff. It was semi clean and the rooms are very old. There is some maintenance problems.Genuine Hotels.com guest review
"Jackson Lake Lodge"
Overpriced monopoly for mediocre accommodations Only saving grace is its location to Jackson and other lakes. Seems things haven't changed in 20 years.Genuine Hotels.com guest review
We thoroughly enjoyed our stay at the Jackson Lake lodge. Perfect place to explore the Grand Tetons, horseback ride and then white water raft in Jackson Hole. Would definitely stay again. Loved the Pioneer Grill. Good food, atmosphere and great staff!Genuine Hotels.com guest review
Enjoying the Tetons from their restaurant was inspiring. If I have any complaints, it's that there were very few restaurant tables outdoors. Also, the piano player stopped very early - about 7. Everything else was perfect.Genuine Hotels.com guest review
View from lobby bar is simply amazing!Genuine Hotels.com guest review
"Fantastic location and views"
It was a great place, the location was perfect. Staff very friendly and helpful, would highly recommend a stay if you are in the Tetons. Cabins are clean and comfortable, but basic. The views from the Lodge are breathtaking.Genuine Hotels.com guest review
"In center of Grand Teton National Park"
We stayed in a cottage, which was fine. A 1 minute walk to main hotel. There are two restaurants, a cafeteria style one and fine dining one, called the Mural Room. The breakfast cost was the same in both, so definitely eat that in the Mural Room , which has fabulous views of the mountains. We were less impressed with dinner. The Mural Room was pricey […] and service was good but they were let down by the food. The menu was over ambitious and I suspect they had a new chef as the hotel had just opened for the summer season after being closed all winter. The hotel is 22 miles from Yellowstone National Park, but this is only to the South gate. Yellowstone is enormous, some 80 miles from north to south, so you will be driving a lot if you want to go round Yellowstone. Read moreGenuine Hotels.com guest review
Beautiful breathtaking grounds. Friendly staff. Needed more training.Genuine Hotels.com guest review
lodge area with restaurants and bar was spectacular. View of mountains and food was great. Cottages could use an update but were clean. Did have some plumbing problems with shower and toilet.Genuine Hotels.com guest review
Great lobby. Hotel staff was friendly. Food is reasonable price. Great location.Genuine Hotels.com guest review
When first arrived at our cabin, we found trails of giant black ants around the front door and few spiders with webbing on the ceiling. We reported the problem to the frontdesk. Instead of calling for maintenance, Jennifer (manager?) move our room to inside the lodge itself which was awesome except for the towels weren't very clean... But we brought […] our own towels anyway and I was pleased not having to deal with spiders. Overall very happy the stay and their service. The food was good but the view of the mountains was speechless. Read moreGenuine Hotels.com guest review
"close to beatuiful mountains"
It`s really scenery place, so we can see really beatuiful mountains behind lake. But, room is really tiny and also dark and old. Collectively, location is really great, but room needs to be improved.Genuine Hotels.com guest review
"Great location to Yellowstone and Grand Tetons"
We stayed here for 3 nights after staying 2 nights north of Yellowstone. We were late in booking this trip so we couldn't get any accommodation in Yellowstone NP. But this turned into a positive as we stayed at Jackson Lake Lodge and got to explore Grand Teton National Park which wasn't initially planned. We did the evening rafting that we booked at […] the hotel. This was fantastic and we highly recommend it. There were different dining options to cater for different budgets and it was nice to sit out on the terrace and watch the sunset. The room didn't have a TV but we weren't there much and sometimes there were bugs in the room so ask for spray. The WIFI was pretty good but we had to keep signing into it. Overall we would stay here again. Read moreGenuine Hotels.com guest review
"Best place to stay in Grand Teton"
The views from the hotel lobby are amazing. The breakfast buffet is awesome. This is the place to stay if you're going to Grand Teton. Our family loved it here!Genuine Hotels.com guest review
"Beauty at Lake Jackson Lodge"
We stayed at the cabins which are right on the property. They were probably built in the 50's but are clean and don't have a musty smell. We have two queen beds and so there is a basin outside and inside the bathroom which make it easy to get ready. The lodge is right there and the shot of the Grand Tetons as you walk up the stairs is unbelievable. […] We sat on the patio and saw numerous wildlife in the evening hours. I would recommend staying here. Read moreGenuine Hotels.com guest review
No hot water and no TV.Genuine Hotels.com guest review
"The Few Downs of a Great Hotel."
My family and I stayed at the Jackson Lodge for a couple of nights. The purpose of the trip was the Yellowstone. Overall, the plan was a sucess, but had some impurity. Fisrt, th hotel was further than I expected from the Yellowstone. This was my mistake, but I don't regret it. The lobby of the hotel had a captivating view of the Jackson Lake and the […] snowcapped mountains. Birds, chipmunks, and other small rodents are always present. We also saw a moose a couple of times eating and roaming the land between the hotel and the lake. The place was the closest you can get to heaven. Additionally, the way to the Yellowstone was also charming. We saw numbers of elk and bisons. I don't think we could have seen as many if we did not take that long road from Jackson Lake to the middle of the Yellowstone. The second problem was a terrible internet connection. I understand that whoever goes to this kind of areas must be trying to escape the hectic life, but I really needed it due to unforseen circumstances and really needed to book another hotel in California. The signal in the rooms was very weak, and it was interrupted every two minutes everywhere else. Finally, the furniture was a bit old. It was well maintained though. However, I think carpets must at least be changed periodically. Overall, the hotel was so great with a very few downs that I wanted to point out to readers and to the hotel management itself. Anyone would enjoy staying there. Read moreGenuine Hotels.com guest review
It was the first day of 2014, so we could check -in at 1pm, and stay there very comfortable.Genuine Hotels.com guest review
The views from the Main Lodge were breathtaking. Although we did not stay in the main lodge, we ate several meals there and spent time in the common area. The Tetons are spectacular from this vantage point--lovely, lovely place! We enjoyed every aspect of our stay.Genuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Sandy, Thank you so much for taking time to review your experience with us! We're very happy that you enjoyed our restaurants and the Teton views from our upper lobby. I do agree that the views here are spectacular, and I make a point to enjoy them every day as well. We hope that you will return in the future and that we'll have the opportunity to serve you again. Kind Regards, April Preuss Reservations Manager
It was fun to stay there one time, I doubt we will choose to stay there again. Hotel was nostalgic with a lot of history, clean and loved the idea of no TV's/phones etc in the room. The beds for us were truly uncomfortable, we did not sleep. Other that that the stay was pleasant. We were disappointed that the Tetons were socked in with bad weather, […] would have loved to photograph them. Good weather is never a guaranteed thing. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Gaylene, Thank you very much for taking time to review your stay with us! I'm very glad that you enjoyed the history and solitude offered by our lodge and location. I'm still learning new pieces of history about the lodge and national park, and there are a lot of great stories behind them! I'm so sorry that you felt the beds were uncomfortable. We typically receive good reviews of the beds so please rest assured that we are going to look up your room number and check on the mattresses in that room. I'm glad you enjoyed the rest of your stay though. We do hope that you'll return in the future to hopefully enjoy great weather and take some great photographs of the Tetons. Kind Regards, April Preuss Reservations Manager
Breathtaking views from the common area, decks, dining room and bar. Great food.Genuine Expedia guest review
Response by Jackson Lake Lodge Dear Verified Traveler, Thank you very much for taking a moment to review your stay with us! We're very happy you had an all-around great experience with us. I agree that the views here are just spectacular, and we're very grateful to John D. Rockefeller Jr. for building the lodge in this location! We're also glad to hear that you thought the food was wonderful as well. We hope to have the opportunity to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Full service lodge in the Tetons National Park."
Typical cabin room for a national park. Not fancy, but comfortable. Free WiFi helps keep you connected while you are here. Lodge has all the services of a resort hotel. Two restaurants on site. One upscale with a great view of the mountains. Back of the lodge overlooks Willow Flats with some of the best animal viewing in the park. We saw Elk and Mo […] ose. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Thomas, Thank you for reviewing your stay with us! I'm glad you enjoyed our location and our rooms. The WiFi was actually a new addition this year, and I'm happy to hear that you appreciated having it. I'm also glad you were able to have a few great wildlife sightings during your stay! We hope we get the pleasure of having you as our guest in the future! Kind Regards, April Preuss Reservations Manager
"One of the most beautiful settings in the country"
This is a great location, overlooking its namesake lake with panel windows in the 2nd floor lobby with sweeping views. The staff are also extremely helpful and courteous. Food at the Mural Room was delicious (we only had the included breakfast), and pricing in the Blue Heron Bar was very reasonable. Overall, a perfect scenic retreat. Only minus is the […] very basic bathrooms - all the usual hotel amenities, but nothing at all fancy. Free wi-fi is great! Read moreGenuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Cecilia, Thank you very much for reviewing your stay with us! The views here are incredible, and I'm glad you were able to enjoy them both from the lobby and the restaurants. I'm sorry to hear that the bathrooms didn't meet your expectations, but I'm glad that overall you had a great stay. Also, I will pass along your compliments to our staff. They work very hard to serve our guests and will definitely appreciate hearing your compliments. We hope to have the pleasure to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Beautiful setting but cabins need up dating."
We were disappointed in the Mural Room dinner we had so we only ate one night there. The breakfast are good. Rooms were not as clean as they should have been. Most the staff was friendly. It was very cold when we were there and we had two inches of snow but seeing the new snow on the Tetons was awesome.Genuine Expedia guest review
"in the middle of nature"
It was September and it snowed, beautiful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"amazing hotel with awesome service"
one of the managers there I believe his name is Brian from Pittsburgh was amazing and helped us out so much what a great experienceGenuine Expedia guest review
We stayed in a cabin that was very cozy. It was cold though, it took forever to heat up. No frig or microwave which was a problem as we travel with our small dog and it's nice to have a place to keep beverages cold. The cabin was not as clean as it should have been, lots of dust in the corners and our dog kept bringing me things that she found. For […] the price of the cabins/rooms I think they could do better in that department. The resort itself is beautiful, the lodge is very comfy. I recommend it highly for those visiting the Tetons! Expedia's customer service reps misinformed us on several things regarding the amenities at Jackson Lake Lodge so I suggest you call the lodge yourself for accurate information. Read moreGenuine Expedia guest review
"Beautiful hotel close to many sights."
Loved our cottage room. It was large, clean and very quiet. I was very sad that our dinner was just ok and not what I had remembered years ago. It seemed that the dinners had been pre-prepared and did not come out hot or very tasty. I was so sad and cancelled our other dinner reservations in the Moran dining room. Our breakfast in the same place was […] great. We enjoyed the bar area and ate there the last night which was much better. Read moreGenuine Hotels.com guest review
When checking in to a cabin we asked if there was a room with a view. For $50 more we got a SPECTACULAR view! Incredable view and great bed etc. We saw moose and elk and a great sunset. One of the best experiences ever and by happenstance.Genuine Hotels.com guest review
"Good Hotel, Great location, poor food, service"
Great location and view. House keeping at our hotel cabin was poor; the room was not serviced on day 2. I complained that evening and got "half fast" minimum service. In general, food was far less than expected. The sponsored raft trip on the Snake River was excelant.Genuine Expedia guest review
"Stop on the way to yellowstone"
Just stayed for one night on the way to Yellowstone. The room was fine - not huge, but the bed was comfortable, which is all that we needed. The breakfast buffet was great, and you can't beat the view -- it's worth going just for a meal to enjoy the view overlooking the Tetons.Genuine Expedia guest review
"Fantastic place to visit."
What a wonderful place to stay. The view from the restaurant, lounge & deck area was amazing. Very friendly & helpful staff. I'd definitely go back again.Genuine Hotels.com guest review
"Jackson Lodge a dream"
The rooms were spacious and well decorated. We stayed in the traditional room and then decided to switch to a room with a view of the Tetons. Both rooms were wonderful and the room with a picture window facing the lake and the Tetons was worth the extra money. The food was the best that we had in Yellowstone and the Tetons. The hikes were magnificent […] and we saw lots of animals. The staff helped us and gave terrific information that guided us for our visit. Read moreGenuine Expedia guest review
"Great location for day trips in GTNP and YNP."
The cabin itself seemed a bit 'tired' but served its purpose nicely for several days while we went sightseeing within GTNP and YNP.Genuine Expedia guest review
"Disappointed to find Jackson Lake empty."
Cabins were clean but old, without many amenities.Genuine Expedia guest review
They are individual cabins, and just so so. The main building had a better view of the lake, and the 6am breakfast was bad. We had to leave early, so the better restaurant wasn't open till 7am. It looked much better, but we missed it. I wouldn't stay here again.Genuine Expedia guest review
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