The views from the Main Lodge were breathtaking. Although we did not stay in the main lodge, we ate several meals there and spent time in the common area. The Tetons are spectacular from this vantage point--lovely, lovely place! We enjoyed every aspect of our stay.Genuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Sandy, Thank you so much for taking time to review your experience with us! We're very happy that you enjoyed our restaurants and the Teton views from our upper lobby. I do agree that the views here are spectacular, and I make a point to enjoy them every day as well. We hope that you will return in the future and that we'll have the opportunity to serve you again. Kind Regards, April Preuss Reservations Manager
It was fun to stay there one time, I doubt we will choose to stay there again. Hotel was nostalgic with a lot of history, clean and loved the idea of no TV's/phones etc in the room. The beds for us were truly uncomfortable, we did not sleep. Other that that the stay was pleasant. We were disappointed that the Tetons were socked in with bad weather, […] would have loved to photograph them. Good weather is never a guaranteed thing. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Gaylene, Thank you very much for taking time to review your stay with us! I'm very glad that you enjoyed the history and solitude offered by our lodge and location. I'm still learning new pieces of history about the lodge and national park, and there are a lot of great stories behind them! I'm so sorry that you felt the beds were uncomfortable. We typically receive good reviews of the beds so please rest assured that we are going to look up your room number and check on the mattresses in that room. I'm glad you enjoyed the rest of your stay though. We do hope that you'll return in the future to hopefully enjoy great weather and take some great photographs of the Tetons. Kind Regards, April Preuss Reservations Manager
Breathtaking views from the common area, decks, dining room and bar. Great food.Genuine Expedia guest review
Response by Jackson Lake Lodge Dear Verified Traveler, Thank you very much for taking a moment to review your stay with us! We're very happy you had an all-around great experience with us. I agree that the views here are just spectacular, and we're very grateful to John D. Rockefeller Jr. for building the lodge in this location! We're also glad to hear that you thought the food was wonderful as well. We hope to have the opportunity to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Full service lodge in the Tetons National Park."
Typical cabin room for a national park. Not fancy, but comfortable. Free WiFi helps keep you connected while you are here. Lodge has all the services of a resort hotel. Two restaurants on site. One upscale with a great view of the mountains. Back of the lodge overlooks Willow Flats with some of the best animal viewing in the park. We saw Elk and Mo […] ose. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Thomas, Thank you for reviewing your stay with us! I'm glad you enjoyed our location and our rooms. The WiFi was actually a new addition this year, and I'm happy to hear that you appreciated having it. I'm also glad you were able to have a few great wildlife sightings during your stay! We hope we get the pleasure of having you as our guest in the future! Kind Regards, April Preuss Reservations Manager
"One of the most beautiful settings in the country"
This is a great location, overlooking its namesake lake with panel windows in the 2nd floor lobby with sweeping views. The staff are also extremely helpful and courteous. Food at the Mural Room was delicious (we only had the included breakfast), and pricing in the Blue Heron Bar was very reasonable. Overall, a perfect scenic retreat. Only minus is the […] very basic bathrooms - all the usual hotel amenities, but nothing at all fancy. Free wi-fi is great! Read moreGenuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Cecilia, Thank you very much for reviewing your stay with us! The views here are incredible, and I'm glad you were able to enjoy them both from the lobby and the restaurants. I'm sorry to hear that the bathrooms didn't meet your expectations, but I'm glad that overall you had a great stay. Also, I will pass along your compliments to our staff. They work very hard to serve our guests and will definitely appreciate hearing your compliments. We hope to have the pleasure to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Beautiful setting but cabins need up dating."
We were disappointed in the Mural Room dinner we had so we only ate one night there. The breakfast are good. Rooms were not as clean as they should have been. Most the staff was friendly. It was very cold when we were there and we had two inches of snow but seeing the new snow on the Tetons was awesome.Genuine Expedia guest review
"in the middle of nature"
It was September and it snowed, beautiful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"amazing hotel with awesome service"
one of the managers there I believe his name is Brian from Pittsburgh was amazing and helped us out so much what a great experienceGenuine Expedia guest review
We stayed in a cabin that was very cozy. It was cold though, it took forever to heat up. No frig or microwave which was a problem as we travel with our small dog and it's nice to have a place to keep beverages cold. The cabin was not as clean as it should have been, lots of dust in the corners and our dog kept bringing me things that she found. For […] the price of the cabins/rooms I think they could do better in that department. The resort itself is beautiful, the lodge is very comfy. I recommend it highly for those visiting the Tetons! Expedia's customer service reps misinformed us on several things regarding the amenities at Jackson Lake Lodge so I suggest you call the lodge yourself for accurate information. Read moreGenuine Expedia guest review
"Beautiful hotel close to many sights."
Loved our cottage room. It was large, clean and very quiet. I was very sad that our dinner was just ok and not what I had remembered years ago. It seemed that the dinners had been pre-prepared and did not come out hot or very tasty. I was so sad and cancelled our other dinner reservations in the Moran dining room. Our breakfast in the same place was […] great. We enjoyed the bar area and ate there the last night which was much better. Read moreGenuine Hotels.com guest review
When checking in to a cabin we asked if there was a room with a view. For $50 more we got a SPECTACULAR view! Incredable view and great bed etc. We saw moose and elk and a great sunset. One of the best experiences ever and by happenstance.Genuine Hotels.com guest review
"Good Hotel, Great location, poor food, service"
Great location and view. House keeping at our hotel cabin was poor; the room was not serviced on day 2. I complained that evening and got "half fast" minimum service. In general, food was far less than expected. The sponsored raft trip on the Snake River was excelant.Genuine Expedia guest review
"Stop on the way to yellowstone"
Just stayed for one night on the way to Yellowstone. The room was fine - not huge, but the bed was comfortable, which is all that we needed. The breakfast buffet was great, and you can't beat the view -- it's worth going just for a meal to enjoy the view overlooking the Tetons.Genuine Expedia guest review
"Fantastic place to visit."
What a wonderful place to stay. The view from the restaurant, lounge & deck area was amazing. Very friendly & helpful staff. I'd definitely go back again.Genuine Hotels.com guest review
"Jackson Lodge a dream"
The rooms were spacious and well decorated. We stayed in the traditional room and then decided to switch to a room with a view of the Tetons. Both rooms were wonderful and the room with a picture window facing the lake and the Tetons was worth the extra money. The food was the best that we had in Yellowstone and the Tetons. The hikes were magnificent […] and we saw lots of animals. The staff helped us and gave terrific information that guided us for our visit. Read moreGenuine Expedia guest review
"Great location for day trips in GTNP and YNP."
The cabin itself seemed a bit 'tired' but served its purpose nicely for several days while we went sightseeing within GTNP and YNP.Genuine Expedia guest review
"Disappointed to find Jackson Lake empty."
Cabins were clean but old, without many amenities.Genuine Expedia guest review
They are individual cabins, and just so so. The main building had a better view of the lake, and the 6am breakfast was bad. We had to leave early, so the better restaurant wasn't open till 7am. It looked much better, but we missed it. I wouldn't stay here again.Genuine Expedia guest review
"Mountains and elk, oh my!"
Cottage rooms dated but spacious, comfortable and extraordinarily clean. Helpful and friendly staff.Genuine Expedia guest review
Cottages need serious upgrading. Bathrooms very poor and only towels were changed twice the 4 nights we were there. Had to go asking for toilet rolls and tissues. Beds were very comfortable and the staff were very nice and friendly. The view from the Mural Room at breakfast time was beautiful. Well worth a visit.Genuine Hotels.com guest review
We enjoyed the view especially. we were gone during the day but it was lovely to return about 6pm to have a drink and soak in the Tetons and the sunset. We found the breakfast healthy buffet excellent. We found out that we should have made dinner reservations when we booked our cottage! But the cafeteria-style dining was OK.Genuine Expedia guest review
Loved it. It is just awesome and saw the tetons with the first snow of the season. Would recommend it and would stay again.Genuine Hotels.com guest review
"Central to WY's most beautiful spots."
Our Jackson Lake experience was all in all good, even though we did not intend to stay a full week. We were booked into a local dude ranch but were cancelled due to a wildfire. The front desk was very accommodating and extended our stay in the same room, so we did not have to move. Accomodations were comfortable. Breakfast was frustrating. Dinner and […] bar experience was very good. Views were fantastic. Even though it was not the vacation we anticipated, the Lodge made things comfortable. The activities offered were fun and the staff was amazing and very informative. Read moreGenuine Expedia guest review
Excellent stay. We stayed last year with our entire family for our 40th anniversary and stayed again this year due to the quality of our stay last year. Having connectivity to the internet throughout the campus was a great plus this year.Genuine Expedia guest review
"Grand Teton vacation"
Lodge cabin was neat, clean and spacious. We also liked the amenities at the Lodge itself - dining facilities, shopping opportunities, relaxation spots, and best of all, the view! We also used the activities desk to schedule a trail ride. Lodge staff were pleasant and knowledgeable. Also, after 4 days at Yellowstone National Park, it was very nice to […] have Internet access again so we could load and post our photos. Read moreGenuine Expedia guest review
Pricey, but great location in Grand Teton N.P. Main lodge very nice, but has few rooms. We stayed in a cabin within easy walking distance of the main lodge. The cabin was nice layout and beds very comfortable. Mural dining room view, food, and service very good. Dinner reservations needed days in advance for a good viewing time. Go to Peaks restaurant […] at Signal Mountain Lodge for walk-in good prime time seating and view, food, and service equal/better than Mural Room. Read moreGenuine Expedia guest review
"Great deck and view of Tetons"
the most outstanding thing about staying here was sitting outside having a glass of wine and watching the sunset over the Tetons - they seem to be right outside the hotelGenuine Expedia guest review
"Grand experience in Grand Tetons"
We both enjoyed the cabin type experience and were pleased with the space and beds and what appeared to be updated carpet. I had read that some were unhappy with cleanliness and though I found it was not perfect it was suitable. They just need a little more attention to vacuuming and a better job at mopping/cleaning floors in bathroom. But overall it […] was wonderful. And we were very impressed with the staff. 99.9% of them were professional, friendly and helpful. Read moreGenuine Expedia guest review
We were very pleasantly surprised with the quality of the cabins, beds very comfortable, very quiet, dining facilities very good. Appreciated availability of fresh and organic foods, the wait staff was excellent and professional. Would plan to stay there again!Genuine Expedia guest review
"Nice Cottages in the Grand Teton Park"
WE stayed in the Cottages. They are nice with a closet, 2 sinks, ours had 2 queen beds. Jackson Lake Lodge is a Historic Landmark which I appreciate. In the main building, the view of the Grand Tetons is spectacular.Genuine Expedia guest review
Wish we had extended our stay...one night was not enoughGenuine Expedia guest review
We liked our room but we loved the lobby and view from the lobby. After a long day of touring, relaxing in the lobby/lounge was a special treat. The food was good in both restaurants. The staff was excellent.Genuine Expedia guest review
A great place with an unforgettable view. Would love to come back!Genuine Expedia guest review
"Nice surroundings, out in woods"
Overall experience was good, rooms were not cleaned very well and one day our room door was left unlocked/open. Nothing was missing, just careless.Genuine Expedia guest review
"Basic rooms but convenient to the National parks."
No TV, wifi did not work in the room. Beds were comfortable and clean.Genuine Expedia guest review
"Hotel in the Tetons"
Rooms were pleasant and large. The Lodge was really nice and had a great view of the Tetons.Genuine Expedia guest review
We stayed in a row of 'cabins' away from the lodge. It appeared that the cabins were in fact a row of 1970 modulars that were divided into four units. We could actually hear the conversations of the people in the cabins adjacent to ours. The room was not clean. The bathroom had dirt and hair in the corners. The sinks were stained as was the carpet. […] The advertisement was for the lodge. The rooms were nowhere near the lodge. I wouldn't suggest this as an option. Read moreGenuine Expedia guest review
"Hotel to add to your bucket list."
Excellent dining in the Mural Room, where else can you enjoy good food while watching nature at its best against the spectacular Grand Tetons. It does not get better than this. During breakfast we got to watch a mother moose with her baby. The view from this dining room is awesome and after the meal we ventured on the trail outside of the Lodge to a […] higher elevation where we were able to hear the elk's in the background. My description does not due the national park or the lodge justice sometimes you just have to see it. Well worth the trip. Read moreGenuine Expedia guest review
"Beautiful Teton View!"
The room was clean and quiet, the location was perfect and we would take anyone there! Sunrise was amazing from the Muriel Dining Room.Genuine Expedia guest review
"One of the country's great destinations"
Our party consisted of two couples who spent two nights at Jackson Lodge. We ate dinner both nights in the Mural Room and breakfast both mornings in the Pioneer. Employees were all friendly and helpful and the food was quite good. We enjoyed the shopping too.September is a beautiful season in the Park.Genuine Expedia guest review
"Nice Lodge close to Lake"
We stayed in one of the cabins and it was fine for us. The staff was friendly and very efficient. Our room came with a full breakfast in the Mural room.Genuine Expedia guest review
What a beautiful location and the hotel staff was amazing! Thanks for a memorable stay in the Tetons!Genuine Hotels.com guest review
"Very poor lighting"
Insufficient lighting for reading either in chair or lying in bed.Genuine Expedia guest review
"Grand view of the Tetons!"
We had a nice cabin near the main building--very comfortable and clean. The location of the hotel is wonderful. From the main building you have a spectacular view of the Tetons, and there is a large deck from which you can observe the wildlife.Genuine Expedia guest review
"Cottage nice and quiet"
The cottages are old, but very quiet. I preferred staying in the lake jackson area over the town of jackson hole because we were much closer to hiking, fishing and Yellowstone. The cabins are rustic, but clean and comfortable.Genuine Expedia guest review
"Great Location and environment but . . ."
The location and position of this hotel is unique you can face the Teton Mountains with a dramatic view. The room cleanliness is really poor and there is also a little bit of smell but I also think this is due to the age of all the facilities that should be renovated to worth the expense which is considerable. The bed was very comfortable and clean. […] The breakfast, which was included, is amazing and the quality of products really high on top of this the dining room has huge windows with stunning views . . . Read moreGenuine Expedia guest review
"Magnificent location in Grand Tetons"
Staff are international and top notch. Food ok but choice of food in bar was very limited and mediocre but the food in the grill was much better. Our room was a standard cabin and was like a dated motel room. Bathrooms not as up to date as expected - the grouting between the tiles looked mouldy (and we got tired of having to make the toilet work properly […] by lifting the cistern lid and pushing the re-fill mechanism). Cabin was easy to heat/cool down but even with all 5 lights on was quite dark which is a problem if you drop something! Beds were comfortable. Read moreGenuine Expedia guest review
Rented 3 rooms. In one bathroom the Shampoo dispenser was empty. In the other room the hand soap dispenser was empty. Next day the cleaners didn't fill up the dispensers. They didn't replace the cups and glasses we used. One of the washed towel had red marks on which was clearly visible.Genuine Hotels.com guest review
"It was very nice, loved it"
Great trip nice place to stay dry nice view of the tetons and wildlife from in of the hotelGenuine Expedia guest review
"Excellent hotel in a gorgeous location"
The restaurants and lounge area had a spectacular view of the Tetons. We stayed in a "cabin" which was more or less like a motel room. Very comfortable, although the bathroom could have been a little cleaner. Would definitely stay here again.Genuine Hotels.com guest review
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