A beautiful location and a nice cabin -- just passing thru the park on our way home from the east coast - I wish I could have spent more time there as I am a photographer. I am planning to return in late September. I would recommend the LodgeGenuine Expedia guest review
"Lake Jackson Lodging"
We stayed two nights, just as the peak season was beginning, I had placed the reservation request through Expedia, and was only initially able to get one night, but the manager extended our stay for a second night at the online price which was $60 cheaper, saving us-$120! These folks were great. The only down side was that our toilet and the adjoining […] room's toilet overflowed due to being idle all winter. We requested a new room, and received it without any hassle. Plenty of shops inside, but very pricey, but it is a resort, so not unexpected. The mountain views are incredible, and the Mural offers great views in a restaurant setting which is upscale, but not unreasonable. Great service and everyone was very friendly, from housekeeping to engineering, to front desk, to wait staff in Mural and Pioneer Grill. I would stay here again. Read moreGenuine Expedia guest review
"In center of Grand Teton National Park"
We stayed in a cottage, which was fine. A 1 minute walk to main hotel. There are two restaurants, a cafeteria style one and fine dining one, called the Mural Room. The breakfast cost was the same in both, so definitely eat that in the Mural Room , which has fabulous views of the mountains. We were less impressed with dinner. The Mural Room was pricey […] and service was good but they were let down by the food. The menu was over ambitious and I suspect they had a new chef as the hotel had just opened for the summer season after being closed all winter. The hotel is 22 miles from Yellowstone National Park, but this is only to the South gate. Yellowstone is enormous, some 80 miles from north to south, so you will be driving a lot if you want to go round Yellowstone. Read moreGenuine Hotels.com guest review
"A Unique Lodge in the Heart of the Tetons!"
Jackson Lake Lodge has one of the most picturesque views of the Grand Tetons! As you walk up the stairs from registration into the grand hall you are greeted with a view framed by the massive windows looking out toward Mount Moran and Jackson Lake. Simply breathtaking. While at the Jackson Lake Lodge be sure to have a cocktail and take in the view […] and stop into the Pioneer Grill for a wonderful cheeseburger and milk shake....reminiscent of the 1950's. Or for more formal dining the Mural Room has a spectacular view and a equally appetizing menu. Read moreGenuine Expedia guest review
"Fantastic Teton view through the lodge windows."
The evening meal of prime rib was the best we had in a long time. Excellent location for being on the way to Yellowstone rather than going south to the Teton Village area.Genuine Expedia guest review
Beautiful breathtaking grounds. Friendly staff. Needed more training.Genuine Hotels.com guest review
lodge area with restaurants and bar was spectacular. View of mountains and food was great. Cottages could use an update but were clean. Did have some plumbing problems with shower and toilet.Genuine Hotels.com guest review
Great lobby. Hotel staff was friendly. Food is reasonable price. Great location.Genuine Hotels.com guest review
"Great view, terrible WiFi."
The view is great. But WiFi sucks, each 30mins will kick me out. Housekeeping not so good, once they took my coins even I have already put tips on bed, they took both... The day of check-out, housekeeping knocked my door to wake me up at 8:30, come on, the front desk said check-out before 11:00 is fine.Genuine Expedia guest review
When first arrived at our cabin, we found trails of giant black ants around the front door and few spiders with webbing on the ceiling. We reported the problem to the frontdesk. Instead of calling for maintenance, Jennifer (manager?) move our room to inside the lodge itself which was awesome except for the towels weren't very clean... But we brought […] our own towels anyway and I was pleased not having to deal with spiders. Overall very happy the stay and their service. The food was good but the view of the mountains was speechless. Read moreGenuine Hotels.com guest review
"close to beatuiful mountains"
It`s really scenery place, so we can see really beatuiful mountains behind lake. But, room is really tiny and also dark and old. Collectively, location is really great, but room needs to be improved.Genuine Hotels.com guest review
"Great location to Yellowstone and Grand Tetons"
We stayed here for 3 nights after staying 2 nights north of Yellowstone. We were late in booking this trip so we couldn't get any accommodation in Yellowstone NP. But this turned into a positive as we stayed at Jackson Lake Lodge and got to explore Grand Teton National Park which wasn't initially planned. We did the evening rafting that we booked at […] the hotel. This was fantastic and we highly recommend it. There were different dining options to cater for different budgets and it was nice to sit out on the terrace and watch the sunset. The room didn't have a TV but we weren't there much and sometimes there were bugs in the room so ask for spray. The WIFI was pretty good but we had to keep signing into it. Overall we would stay here again. Read moreGenuine Hotels.com guest review
Friendly staff even the new Kids, restaurant was great. grill was not great food wise food staff was fun. the scenery could not have been better, Beautiful placeGenuine Expedia guest review
"Best place to stay in Grand Teton"
The views from the hotel lobby are amazing. The breakfast buffet is awesome. This is the place to stay if you're going to Grand Teton. Our family loved it here!Genuine Hotels.com guest review
"Beauty at Lake Jackson Lodge"
We stayed at the cabins which are right on the property. They were probably built in the 50's but are clean and don't have a musty smell. We have two queen beds and so there is a basin outside and inside the bathroom which make it easy to get ready. The lodge is right there and the shot of the Grand Tetons as you walk up the stairs is unbelievable. […] We sat on the patio and saw numerous wildlife in the evening hours. I would recommend staying here. Read moreGenuine Hotels.com guest review
No hot water and no TV.Genuine Hotels.com guest review
"The Few Downs of a Great Hotel."
My family and I stayed at the Jackson Lodge for a couple of nights. The purpose of the trip was the Yellowstone. Overall, the plan was a sucess, but had some impurity. Fisrt, th hotel was further than I expected from the Yellowstone. This was my mistake, but I don't regret it. The lobby of the hotel had a captivating view of the Jackson Lake and the […] snowcapped mountains. Birds, chipmunks, and other small rodents are always present. We also saw a moose a couple of times eating and roaming the land between the hotel and the lake. The place was the closest you can get to heaven. Additionally, the way to the Yellowstone was also charming. We saw numbers of elk and bisons. I don't think we could have seen as many if we did not take that long road from Jackson Lake to the middle of the Yellowstone. The second problem was a terrible internet connection. I understand that whoever goes to this kind of areas must be trying to escape the hectic life, but I really needed it due to unforseen circumstances and really needed to book another hotel in California. The signal in the rooms was very weak, and it was interrupted every two minutes everywhere else. Finally, the furniture was a bit old. It was well maintained though. However, I think carpets must at least be changed periodically. Overall, the hotel was so great with a very few downs that I wanted to point out to readers and to the hotel management itself. Anyone would enjoy staying there. Read moreGenuine Hotels.com guest review
It was the first day of 2014, so we could check -in at 1pm, and stay there very comfortable.Genuine Hotels.com guest review
The views from the Main Lodge were breathtaking. Although we did not stay in the main lodge, we ate several meals there and spent time in the common area. The Tetons are spectacular from this vantage point--lovely, lovely place! We enjoyed every aspect of our stay.Genuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Sandy, Thank you so much for taking time to review your experience with us! We're very happy that you enjoyed our restaurants and the Teton views from our upper lobby. I do agree that the views here are spectacular, and I make a point to enjoy them every day as well. We hope that you will return in the future and that we'll have the opportunity to serve you again. Kind Regards, April Preuss Reservations Manager
It was fun to stay there one time, I doubt we will choose to stay there again. Hotel was nostalgic with a lot of history, clean and loved the idea of no TV's/phones etc in the room. The beds for us were truly uncomfortable, we did not sleep. Other that that the stay was pleasant. We were disappointed that the Tetons were socked in with bad weather, […] would have loved to photograph them. Good weather is never a guaranteed thing. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Gaylene, Thank you very much for taking time to review your stay with us! I'm very glad that you enjoyed the history and solitude offered by our lodge and location. I'm still learning new pieces of history about the lodge and national park, and there are a lot of great stories behind them! I'm so sorry that you felt the beds were uncomfortable. We typically receive good reviews of the beds so please rest assured that we are going to look up your room number and check on the mattresses in that room. I'm glad you enjoyed the rest of your stay though. We do hope that you'll return in the future to hopefully enjoy great weather and take some great photographs of the Tetons. Kind Regards, April Preuss Reservations Manager
Breathtaking views from the common area, decks, dining room and bar. Great food.Genuine Expedia guest review
Response by Jackson Lake Lodge Dear Verified Traveler, Thank you very much for taking a moment to review your stay with us! We're very happy you had an all-around great experience with us. I agree that the views here are just spectacular, and we're very grateful to John D. Rockefeller Jr. for building the lodge in this location! We're also glad to hear that you thought the food was wonderful as well. We hope to have the opportunity to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Full service lodge in the Tetons National Park."
Typical cabin room for a national park. Not fancy, but comfortable. Free WiFi helps keep you connected while you are here. Lodge has all the services of a resort hotel. Two restaurants on site. One upscale with a great view of the mountains. Back of the lodge overlooks Willow Flats with some of the best animal viewing in the park. We saw Elk and Mo […] ose. Read moreGenuine Expedia guest review
Response by Jackson Lake Lodge Dear Thomas, Thank you for reviewing your stay with us! I'm glad you enjoyed our location and our rooms. The WiFi was actually a new addition this year, and I'm happy to hear that you appreciated having it. I'm also glad you were able to have a few great wildlife sightings during your stay! We hope we get the pleasure of having you as our guest in the future! Kind Regards, April Preuss Reservations Manager
"One of the most beautiful settings in the country"
This is a great location, overlooking its namesake lake with panel windows in the 2nd floor lobby with sweeping views. The staff are also extremely helpful and courteous. Food at the Mural Room was delicious (we only had the included breakfast), and pricing in the Blue Heron Bar was very reasonable. Overall, a perfect scenic retreat. Only minus is the […] very basic bathrooms - all the usual hotel amenities, but nothing at all fancy. Free wi-fi is great! Read moreGenuine Hotels.com guest review
Response by Jackson Lake Lodge Dear Cecilia, Thank you very much for reviewing your stay with us! The views here are incredible, and I'm glad you were able to enjoy them both from the lobby and the restaurants. I'm sorry to hear that the bathrooms didn't meet your expectations, but I'm glad that overall you had a great stay. Also, I will pass along your compliments to our staff. They work very hard to serve our guests and will definitely appreciate hearing your compliments. We hope to have the pleasure to serve you again in the future! Kind Regards, April Preuss Reservations Manager
"Beautiful setting but cabins need up dating."
We were disappointed in the Mural Room dinner we had so we only ate one night there. The breakfast are good. Rooms were not as clean as they should have been. Most the staff was friendly. It was very cold when we were there and we had two inches of snow but seeing the new snow on the Tetons was awesome.Genuine Expedia guest review
"in the middle of nature"
It was September and it snowed, beautiful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"amazing hotel with awesome service"
one of the managers there I believe his name is Brian from Pittsburgh was amazing and helped us out so much what a great experienceGenuine Expedia guest review
We stayed in a cabin that was very cozy. It was cold though, it took forever to heat up. No frig or microwave which was a problem as we travel with our small dog and it's nice to have a place to keep beverages cold. The cabin was not as clean as it should have been, lots of dust in the corners and our dog kept bringing me things that she found. For […] the price of the cabins/rooms I think they could do better in that department. The resort itself is beautiful, the lodge is very comfy. I recommend it highly for those visiting the Tetons! Expedia's customer service reps misinformed us on several things regarding the amenities at Jackson Lake Lodge so I suggest you call the lodge yourself for accurate information. Read moreGenuine Expedia guest review
"Beautiful hotel close to many sights."
Loved our cottage room. It was large, clean and very quiet. I was very sad that our dinner was just ok and not what I had remembered years ago. It seemed that the dinners had been pre-prepared and did not come out hot or very tasty. I was so sad and cancelled our other dinner reservations in the Moran dining room. Our breakfast in the same place was […] great. We enjoyed the bar area and ate there the last night which was much better. Read moreGenuine Hotels.com guest review
When checking in to a cabin we asked if there was a room with a view. For $50 more we got a SPECTACULAR view! Incredable view and great bed etc. We saw moose and elk and a great sunset. One of the best experiences ever and by happenstance.Genuine Hotels.com guest review
"Good Hotel, Great location, poor food, service"
Great location and view. House keeping at our hotel cabin was poor; the room was not serviced on day 2. I complained that evening and got "half fast" minimum service. In general, food was far less than expected. The sponsored raft trip on the Snake River was excelant.Genuine Expedia guest review
"Stop on the way to yellowstone"
Just stayed for one night on the way to Yellowstone. The room was fine - not huge, but the bed was comfortable, which is all that we needed. The breakfast buffet was great, and you can't beat the view -- it's worth going just for a meal to enjoy the view overlooking the Tetons.Genuine Expedia guest review
"Fantastic place to visit."
What a wonderful place to stay. The view from the restaurant, lounge & deck area was amazing. Very friendly & helpful staff. I'd definitely go back again.Genuine Hotels.com guest review
"Jackson Lodge a dream"
The rooms were spacious and well decorated. We stayed in the traditional room and then decided to switch to a room with a view of the Tetons. Both rooms were wonderful and the room with a picture window facing the lake and the Tetons was worth the extra money. The food was the best that we had in Yellowstone and the Tetons. The hikes were magnificent […] and we saw lots of animals. The staff helped us and gave terrific information that guided us for our visit. Read moreGenuine Expedia guest review
"Great location for day trips in GTNP and YNP."
The cabin itself seemed a bit 'tired' but served its purpose nicely for several days while we went sightseeing within GTNP and YNP.Genuine Expedia guest review
"Disappointed to find Jackson Lake empty."
Cabins were clean but old, without many amenities.Genuine Expedia guest review
They are individual cabins, and just so so. The main building had a better view of the lake, and the 6am breakfast was bad. We had to leave early, so the better restaurant wasn't open till 7am. It looked much better, but we missed it. I wouldn't stay here again.Genuine Expedia guest review
"Mountains and elk, oh my!"
Cottage rooms dated but spacious, comfortable and extraordinarily clean. Helpful and friendly staff.Genuine Expedia guest review
Cottages need serious upgrading. Bathrooms very poor and only towels were changed twice the 4 nights we were there. Had to go asking for toilet rolls and tissues. Beds were very comfortable and the staff were very nice and friendly. The view from the Mural Room at breakfast time was beautiful. Well worth a visit.Genuine Hotels.com guest review
We enjoyed the view especially. we were gone during the day but it was lovely to return about 6pm to have a drink and soak in the Tetons and the sunset. We found the breakfast healthy buffet excellent. We found out that we should have made dinner reservations when we booked our cottage! But the cafeteria-style dining was OK.Genuine Expedia guest review
Loved it. It is just awesome and saw the tetons with the first snow of the season. Would recommend it and would stay again.Genuine Hotels.com guest review
"Central to WY's most beautiful spots."
Our Jackson Lake experience was all in all good, even though we did not intend to stay a full week. We were booked into a local dude ranch but were cancelled due to a wildfire. The front desk was very accommodating and extended our stay in the same room, so we did not have to move. Accomodations were comfortable. Breakfast was frustrating. Dinner and […] bar experience was very good. Views were fantastic. Even though it was not the vacation we anticipated, the Lodge made things comfortable. The activities offered were fun and the staff was amazing and very informative. Read moreGenuine Expedia guest review
Excellent stay. We stayed last year with our entire family for our 40th anniversary and stayed again this year due to the quality of our stay last year. Having connectivity to the internet throughout the campus was a great plus this year.Genuine Expedia guest review
"Grand Teton vacation"
Lodge cabin was neat, clean and spacious. We also liked the amenities at the Lodge itself - dining facilities, shopping opportunities, relaxation spots, and best of all, the view! We also used the activities desk to schedule a trail ride. Lodge staff were pleasant and knowledgeable. Also, after 4 days at Yellowstone National Park, it was very nice to […] have Internet access again so we could load and post our photos. Read moreGenuine Expedia guest review
Pricey, but great location in Grand Teton N.P. Main lodge very nice, but has few rooms. We stayed in a cabin within easy walking distance of the main lodge. The cabin was nice layout and beds very comfortable. Mural dining room view, food, and service very good. Dinner reservations needed days in advance for a good viewing time. Go to Peaks restaurant […] at Signal Mountain Lodge for walk-in good prime time seating and view, food, and service equal/better than Mural Room. Read moreGenuine Expedia guest review
"Great deck and view of Tetons"
the most outstanding thing about staying here was sitting outside having a glass of wine and watching the sunset over the Tetons - they seem to be right outside the hotelGenuine Expedia guest review
"Grand experience in Grand Tetons"
We both enjoyed the cabin type experience and were pleased with the space and beds and what appeared to be updated carpet. I had read that some were unhappy with cleanliness and though I found it was not perfect it was suitable. They just need a little more attention to vacuuming and a better job at mopping/cleaning floors in bathroom. But overall it […] was wonderful. And we were very impressed with the staff. 99.9% of them were professional, friendly and helpful. Read moreGenuine Expedia guest review
We were very pleasantly surprised with the quality of the cabins, beds very comfortable, very quiet, dining facilities very good. Appreciated availability of fresh and organic foods, the wait staff was excellent and professional. Would plan to stay there again!Genuine Expedia guest review
"Nice Cottages in the Grand Teton Park"
WE stayed in the Cottages. They are nice with a closet, 2 sinks, ours had 2 queen beds. Jackson Lake Lodge is a Historic Landmark which I appreciate. In the main building, the view of the Grand Tetons is spectacular.Genuine Expedia guest review
Wish we had extended our stay...one night was not enoughGenuine Expedia guest review
We liked our room but we loved the lobby and view from the lobby. After a long day of touring, relaxing in the lobby/lounge was a special treat. The food was good in both restaurants. The staff was excellent.Genuine Expedia guest review
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