The view in the hotel lobby is absolutely stunning. We found all the staff to be very helpful and very friendly. We stayed in the classic cabins because we had pets. The cabin was very comfortable, enjoyed the closet space, extra sink outside of the bathroom, beds were comfortable, nice size to the room. The bathroom is a little dated, but nice size […] to the bathroom. The cabin was fairly clean, but then I am a clean freak, and would not call it spotless. Really thought the bathroom floor could have been a little better around the edges. Overall, the place was nice and would not hesitate staying there again, and would recommend to anyone. Read moreGenuine Hotels.com guest review
"Jackson Lodge with Kids"
Good Stay and Good mountain View.Genuine Hotels.com guest review
"Not quite as advertised"
The hotel advertised "cottages" but actually offers motel rooms. The beds are fine and the linens very clean, but the rest of the cleaning of the room required a bit of pushing to get them to do right. For the price, I would expect better. The staff were friendly and helpful, just ineffective in cleaning. The story in the grill was similar, extremely […] friendly and helpful staff, lamentably bad cooking. That said, given the location and access to the parks, I would still stay again in a blink. Read moreGenuine Hotels.com guest review
"A happy stay."
Great location, beautiful view from hotel's restaurants. The staff are very friendly and helpful. The only thing I don't like is our cottage was not that clean and had a weird smell. Overall, it a good hotel.Genuine Expedia guest review
The resort is beautiful! Lots of activities and stuff to do. The room is old and very over priced. No T.V in room which was ok for us but kids freaked out!Genuine Expedia guest review
"Stunning views of the Tetons"
Beautiful views of the Tetons, great servers, good business internet room. The room was good, could have been a bit cleaner... Great price, great location, super breakfast and bar. When one is driving out of Yellowstone, this is a great stop enroute to Jackson!! Also, fishing at the Jackson Lake or the Jackson Lake Dam allows each person 3 keepers per […] day, with a Teton Fishing licence!! Read moreGenuine Hotels.com guest review
"It was great and not great at the same time."
The staff was great and the scenery was beautiful. The cleanliness of the cottage was lacking. It hadn't been vacuumed and the bathroom wasn't very clean. It also smelled musty.Genuine Expedia guest review
"Great location for the Tetons"
It was great. Saw elk at breakfast and dinner was very good.Genuine Expedia guest review
Beautiful view from Upstairs Lodge. Rooms quiet and clean, wonderful access to paths and nature. A wonderful time out from modern life.Genuine Expedia guest review
Booked here to stay in the park one night, but never again. The cabin was mediocre at best. They charge big bucks for a room that Super 8 would be embarrassed to rent for $50. NEVER stay in the park. It is a big rip-off. Stop here, have a drink on the patio, enjoy the magnificent view and move on. Food here, like everything else, is horribly overpriced. […] From what I could see, the staff here is young people who come to Yellowstone to have a fun summer. They try hard, but don't know how to run a hotel. My suggestion is to stay just outside of the park, and I think the Gardiner, Montana area is the best value. Still overpriced, but afterward you don't feel as if you have been mugged. Read moreGenuine Expedia guest review
"Jackson lake lodge"
Jackson lunch was very beautiful location wonderful vistas were great. Recreations bird was good. Room was clean and tidy. Housekeeping came around on time. No air-conditioning meant the room got warm during the day. Sole room fan was inadequate sometimes to cool the room. No television whatsoever. Wi-fi we could not access it or it kept dropping us. […] Food service was good. Read moreGenuine Expedia guest review
everything was just great. will be back in the futureGenuine Hotels.com guest review
"nice location but facility is too old"
The hotel is in a nice location but the facility is too old to be comfortable. The air conditioner is on but it hardly cool down.Genuine Expedia guest review
"Great location of the grand Teton"
Did enjoy BBQ outing by the swimming pool, the only thing bad the pool close to early, my daughter didn't get a to swim.....Genuine Expedia guest review
"An idyllic setting"
Comfortable and clean in a world class location. I'd go back here next chance I have!Genuine Hotels.com guest review
"Beautiful place to stay!"
We were there for 2 nights in July. Very clean rooms. Beautiful views. Comfortable Beds.The lounge was nice and the convenience of the coffee/breakfast cart in the morning was a plus. Wifi worked great for us.Genuine Expedia guest review
"very nice hotel"
everything was excellent. the only negative was they need air conditioning 2 weeks a year but happened to be while i was there. everything else was fabulousGenuine Expedia guest review
It is okGenuine Hotels.com guest review
"Great option south of Yellowstone"
The lodge and setting is spectacular. Restaurant/bar service was a little shaky. No A/C in the room so keeping cool at night requires the windows to be open. Doubt this is a problem as nights in summer in this area dip to the 50's.Genuine Hotels.com guest review
There were no TV's In the cottages. Our bath tub didn't drain well and the walls were paper thin so we heard the annoying kids close to us and our neighbors pounded on our wall thinking it was us. The bed was comfy and the views were amazing from the Iodge. Be sure to try the huckleberry mojito....Genuine Expedia guest review
"Expensive but nice hotel, Great View"
Expensive but nice hotel, Great View for Grand Teton National ParkGenuine Expedia guest review
overall was very good . incredible location, good restaurants, nice staff just the rooms need some update.Genuine Expedia guest review
"Nice lodge because there's nothing else nearby :P"
Lodge is pretty nice. We got a private wood cabin with no television, which is better. Good free wifi to plan your activities for the next day. And the staff is nice and friendly. My only gripe was food service. We reached the lodge at 9PM and although they have 3 restaurants on the premises, I could go to only one since I had kids. And incidentally, […] they stop serving hot food at 9.30pm in the night. And the nearest restaurant was a few miles away. The next morning, we went to the restaurant at 11am. And they said, they stop serving food altogether between 11 and 11.30. :o) Perhaps if was bad timing on our part, but the lodge management should consider that visitors coming to this area may have varied timings and extend dinner service until 11pm and not have such abrupt discontinuation of service altogether in the morning. Read moreGenuine Expedia guest review
"What a View!"
While my room did not come with a view, the main lodge offers a picture postcard view of the Grand Tetons! We spent only one night as we were traveling through to another destination. Cabin room was clean and bed was comfortable. The only downside was the price.Genuine Hotels.com guest review
"Lodge is wonderful; cottages not so much"
I should have read the fine print when booking this lodge. I thought we would be staying in the lodge. Instead, we were given a "cottage" room which is nothing like a true cottage. The musty smell, outdated bathroom, and view of a parking lot were not what we expected, especially given the outrageous price. The actual Lodge is incredible, so make sure […] you book a room INSIDE the Lodge. Lesson learned. Read moreGenuine Hotels.com guest review
"Great lodge with amazing view!"
We spent a week in a cute cabin at the Jackson Lake Lodge. The view of the Grand Tetons from the main lodge are breath-taking!!! Lodge is a great home base for all Grand Teton trails. Not too long of a drive to Yellowstone. Great food at both restaurant, "diner", and bar. Everyone very friendly!Genuine Expedia guest review
We stayed in a cottage that was a bit rustic but clean except for the carpet that was soiled from the dirt paths in the park. Main lodge public areas were spectacular; we did not see the main lodge sleeping rooms.Genuine Hotels.com guest review
"Jackson Lake lodge"
Fantastic family accommodation. Really enjoyed our stay. For a family of four, the rooms were large and beds comfortable. Grounds were well maintained and the view from the lodge of the Tetons was spectacular. Food was good, but limited offerings for families with kids - either the dinner or sit-down multi-course restaurant (bar restaurant would not […] serve food with kids present in the bar area, but out on the porch with the mosquitos!). All in all were very happy with our stay. Read moreGenuine Expedia guest review
"Older but so cool and fun!!"
While this is an older hotel, and the room did have an "older" smell, the place was pretty awesome. Great location and the lobby/main building is SPECTACULAR! Food was great in both the fine dining room (Mural room) and the kid-friendly soda fountain. The swimming pool area is great for kiddos and we were sad that we were only there for one night. The […] place has an old "resort" feeling. Yes, the rooms were old and sort of smelly, but the quaintness (no TV) and the surrounding views were magificient!! Read moreGenuine Expedia guest review
The location is incredible. The beds are extremely comfortible. A little dated in room decor. Our only issue was a drain back-up the made the bath/shower useless. The maintenance staff did fix the issue immediately the next day.Genuine Hotels.com guest review
"A small step above camping, large step in price"
I have a family of 4 and a dog, 2 kids, 3 and 4 years old and we stayed in one of the standard cottages. It was a roof over our head, the beds were comfortable and the bathroom was adequate. The lodge provided a roll-away bed for a reasonable charge for the two nights. The room was very hot when we arrived and the ceiling fan was broken, the lodge provided […] a floor fan, but that did little to improve the temperature even with all of the windows open. The restaurants there with the lodge are very expensive, they do have better than average food. There are kids menus, and the kids food is equally pricey. The lodge is very close to the national parks and that was nice, we were able to see some things in the morning and evening that we wouldn't have been able to see if we were staying further away. Read moreGenuine Hotels.com guest review
"Cottage Stay near Grand Tetons"
My wife and our 2 boys stayed 2 nights at a Cottage at the Jackson Lake Lodge. The cottages are best thought of as a rustic, comfortable alternative to camping, as without TV or A/C they are a step below a hotel room at a mid-level chain hotel. However, the location across from the Grand Tetons more than redeems the cottage limits. The main lodge is […] nothing less than spectacular due to the location, views, good food, and excellent customer service. The scenic boat cruise is a must do. Don't forget your camera. Read moreGenuine Hotels.com guest review
"Rustic cabin in great park location"
Arrived after midnight and got afriendly welcome. Cabin was easy to find, not flash but a good size. Air conditioner would have been good but coped with fan. The view of the Grand Teton mountains from the hotlel lobby upstairs was spectacular.We sat ouside for casual cheap lunch which was very good and unhurried. We could have watched the view all day. […] The Medical Clinic was excellent, the doctor assisting me with a severe mystery illness and providing me with meds so that we didn't have to make the long drive back to Jackson. Read moreGenuine Expedia guest review
The hotel is located right in the Grand Teton Park with great view of the Tetons from the main hall/dining room and bar. We stayed in one of the cottage rooms with no view, but it was clean and comfortable. Also easy walk to the main hotel for food, drinks and view. The food was decent and the bar had a number of craft brews. Overall, this place was […] worth the price, great park hotel. Read moreGenuine Hotels.com guest review
"No Maid Service"
After the first 2 days of an 8 night stay, we didn't receive any maid service. Granted we asked NOT to have maid service for next 2 days, but nothing was cleaned for the last 4 days. We did receive fresh towels, but that was it. AND it is a green hotel and we didn't want fresh towels- we kept our used towels on the rack as instructed. The bathroom was […] not cleaned and the beds were not made. When we complained, the manager (who never contacted us- but communicated through a desk clerk) said, "Sorry, you booked through Expedia- nothing we can do. We would offer you compensation IF you had not booked through a 3rd party agent." Hmmm is the sub-text: "Don't use Expedia"? At this price no small refrigerator, but it did have a Keurig. However, the "non-dairy" accompaniments curdled in my coffee. I didn't think they could go bad... just how long were they there? The lodge is not cheap, but no hot tub, or adult space. Pool is always crowded with rambunctious kids. Bar staff not the friendliest, but the lodge store clerks are very nice. The activities desk was also incredibly helpful. We would try someplace else next time. Tons of other places to stay. Read moreGenuine Expedia guest review
"Beautiful location but rooms are gross"
The location and views are beautiful, but the rooms are gross. Our room smelled musty like a wet basement. There were ants in our room and the shower/tub was moldy. There was no tv or fridge in the room and no air conditioning either.Genuine Expedia guest review
The view from the lodge deck is beyond words. Our room was very comfortable. It did not have AC, but it was not needed even at the beginning of July. Will definitely give this a strong thumbs up!Genuine Hotels.com guest review
The Rooms were OK. The location of the hotel is very good and beautiful. But its absolutely not worth the price you pay of it. Rooms and bathroom are small. But amazing view from the hotel and great breakfast, which is not free.Genuine Hotels.com guest review
hotel is nice; can't beat the view. it is on expensive isdeGenuine Hotels.com guest review
"Does not live up"
The location is ideal, but the room rated as a low to medium type motel room at best. The soap and shampoo dispenser were both empty and there was a tick in the bathtub. The sink is painted wood with chipped surfaces, and entire room in need of major upgrade. Overall ok for $49 dollar motel room, absolutely not ok for this price. Wifi sketchy at best. […] We did eat at the Grille outside and the view of the Tetons was spectacular. They could do so much with this location, just a huge disappointment. Read moreGenuine Expedia guest review
Good location with good view of the Teton Mountains,Genuine Expedia guest review
Hotel location is very good and view from lobby also very good. But cottage is not so clean.Genuine Expedia guest review
"First Time at this Lodge"
Had myself and three kids checking in a little later. The staff was excellent at check-in. They were knowledgeable, helpful and so friendly. The room was great. It was large, updated and clean with plenty of parking. One thing to note; no TV, fridge, or microwave in the room. We didn't miss the TV one bit but we did miss the fridge and microwave, especially […] after our experience trying to get food from on of the restaurants in the hotel. It had to be the worst experience trying to feed my kids I've had in a long time. Every seat in the diner was occupied so we had t wait to order take out. We waited a solid 30 minutes before we could even order and then had to stand and wait for the food to be cooked only to schlep it back to our room to eat it. Thankfully the food didn't get too chilled before we got it to our room, but it was cold before we were even halfway finished (this is where the microwave would have come in handy). It ended up going to waste as we also couldn't store the leftovers for the next day. If we ever return we will make sure to bring our own foods that don't need to be kept cold to avoid that experience entirely. Read moreGenuine Expedia guest review
"mural room problem"
Dinner at MURAL Room. Reservations were cancelled by hotel staff for unknown reason. We arrived Mural Room @ 7:15 for 7:45 Res.. Told to return at 7:45 for dinner. 7:45 we were told res was cancelled. Put on wait list. Seated at 8:05. One hour wait for dinner order to come. Steak ordered MR and receive well-done. $40 steak not cooked as ordered. Other […] items served cold and no table service to correct problem. Not the only people with dinner problem. Service gone down-hill since last visit. Read moreGenuine Hotels.com guest review
"Beautiful Lobby overlooking Tetons!"
Stayed here after 2 days in Yellowstone. Lobby is very nice. 3 restaurants upstairs with huge lobby sitting area that has an awesome view of the Tetons out the grand windows. You can also go out on the patio to view or take pictures. There are only a small number of rooms actually in with the lobby. I have no idea what they look like but all were booked. […] All others are cabins to the sides of the Lodge. They don't have views and are small side by side. Very dated insides but clean. No TV. The walls are very thin in-between cabins. Read moreGenuine Expedia guest review
"Great View of the Tetons"
An ideal location for visiting the Grand Tetons, overlooking Jackson Lake and the Tetons. Also a fine dining room but be sure to book a day or two early as it fills up quickly!Genuine Hotels.com guest review
"Spectacular location. Probably the best view from"
Great location and unbelievable view from upper lobby and outside deck over looking Jackson Lake and the Grand Teton's. Great place to start our trip to Yellowstone - South Gate about 25 mins north. Also stayed an additional night on our way out of Yellowstone as JLL is about 40 - 45 mins from Jackson Hole airport - about 1/2 way between Jackson Hole […] and the Lodge. Could not get a room in the Lodge itself but many outlying cottages. Outlying rooms were not fancy but were very comfortable and clean. Only problem was we did not always get clean towels or coffee cups. Staff was very helpful and friendly - must do is a 2 hour (10 mile) raft ride down the Snake river - pick up at Lodge and returns. Would/will definitely return. Read moreGenuine Expedia guest review
"Great stay and food place for Yellowstone"
Peaceful surroundings at the cottages. Stunning view at the main building. Great local food and only a bit pricey. Water bottle refill station is a nice touch. Watching the whistle pigs (little groundhogs) at the outdoor patio was endless entertainment for the kids. Room and bathroom are nice and adequate. Bug spray needed when you step out or if leaving […] the door open. Read moreGenuine Hotels.com guest review
"Cabins in the woods. Beautiful."
Stayed here twice and I highly recommend it. Our first day June 16 it snowed.Genuine Expedia guest review
"Not worth the price"
Rooms are very hot during summer season, not maintained well, extremely expensive and certainly not worth the value. They do not even provide a toothpaste if you have forgotten. They can certainly afford 50 cents of expense on $279 room rate per day. The only good thing about this hotel is good view and food in Pioneer grill.Genuine Expedia guest review
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