"One night stay"
If you need a place to lay your head for a night it is okay otherwise I would probably look elsewhere. Small and old room with no air conditioning.Genuine Hotels.com guest review
Length of stay: 3 nights I found the staff pleasant enough, but the hotel was disappointing overall. My room walls were scuffed in multiple places, there were cobwebs in the corners, part (only part) of one wall was painted a distracting shade of bright pink, the carpets hadn't been vacuumed, the art on the wall was ridiculous and positioned randomly, […] the 1980s-era furniture was too large for the room, the bed was hard and the pillows paper thin, the phone had no instructions (such as how to call the front desk or make outside calls), the AC on "full" was barely noticeable and made a rattling noise, there were no "do not disturb" signs for the door, and the door itself used a metal key on an overly large fob rather than a modern magnetic swipe card. Read moreGenuine Expedia guest review
"Disappointing.. you get what you pay for"
Room rates were low but that would be expected given the hotel is away from all the major touristic places. The biggest plus point is that it is bang opposite the Westbahnof station where you get direct underground to the touristic spots. We stayed only for a couple of days in a non-smoking room but there was someone chain smoking nearby and the smoke […] was making its way into our room which spoiled the experience for us. The hotel needs refurbishing.. bathrooms were ok. Cleaning was really bad. someone came in to make our beds but didn't bother to clean the bathroom floors or the used tea cups. Read moreGenuine Expedia guest review
"Great Overnight Hotel"
Great place to stay if you're touring Austria! It is literally a walk across the street to the main (they have 5 stations) train station! Easy commute on the subway to the city centre! Hotel area is sketchy but inside was very clean and staff is great! Very good and beds were so comfortable!Genuine Expedia guest review
"very good hotel, recommend strongly!"
We really enjoyed our stay at the hotel. The employees are all very very friendly and helpful. Very close to the westbahn station where you can find restaurants, supermarkets, clothes shops,etc. Only 4 stops with underground to St.Stephan Cathedral, and arrive at schobrunn palace in about 15mins or less. Very clean hotel. Very good priced as well, I […] think I found a good deal! Just one thing, no wifi available inside the room, only at the lobby. But that didn't affect us at all, since we were always out. Read moreGenuine Hotels.com guest review
"great location and friendly people."
I was saticified. It was a great tripe and rememerable.Genuine Hotels.com guest review
"for me, it was the perfect location"
It could not have been any better!Genuine Hotels.com guest review
we were close to the train station but the room was very quiet. Our room was very small but clean and was cheap. The hotel has a nice community lounge. The hotel was within close walking distance of shops and museumsGenuine Expedia guest review
Stay was enjoyable, the breakfast provided as part of the stay was very good and provided lots of options. The cot provided for the 3rd person staying in the room was not comfortable - this was one of the only issues we had. Location of the hotel was good, and in reasonable walking distance of the locations we were visiting.Genuine Hotels.com guest review
Great location and fantastic service.Genuine Hotels.com guest review
"Large room but no AC"
Pretty good accommodation but it would have been better if there was AC.Genuine Hotels.com guest review
"Not so comfortable hotel"
This hotel, though adequate leaves a lot to be desired. The reception staff were most unfriendly and seemed not interested. The rooms were adequate, though small and definitely needs air conditioning It is located close to the metro and bus station which gives easy access to the city. I would not be in a rush back to this hotelGenuine Hotels.com guest review
Travelling in Austria in summer could be made more enticing if hotel owners brought their hotels up to date by providing air conditioning. It's not good enough for a city or country to think their reputation sells them when competing destinations are already living in the modern world of air conditioning.Genuine Hotels.com guest review
"Value for money"
Hotel is a bit old but very well maintained. The room is small but has everything we need. It is just next to the Wien Westbahnhof which allows us to travel around quite easily. The hotel also comes with free LAN which is reasonably fast.Genuine Hotels.com guest review
It's within a metro ride of EVERYTHING in WienGenuine Hotels.com guest review
"Great Value with Access to the Best of Wien"
It's a little bit outside of the center of everything in the middle of Wien, but Wien is so small and safe that it's incredribly walkable from the hotel. The hotel rooms are a bit small but not unreasonable, and the hotel does a fantastic job keeping everything clean. I'd stay here again.Genuine Hotels.com guest review
"Great place to stay"
The location of the hotel is excellent. You don't even have to go through the main building of the Westbahnhof station. The hotel is around 50 m from the platforms. The staff are nice. Breakfast is pricey if it isn't included in the room rate. The room was a little small but I believe that's how they are in Europe. The heater wasn't every effective […] but I didn't complain. The room came with a couch, TV and minibar. There's no wifi in the rooms but there is a LAN connection. Wifi is available in the lobby. The elevator is tiny and only fits 2 people (150 kg) and barely has place for a suitcase. The food court in the railway station is open till 11 pm so it's possible to get cheap food. Some of the other hotels in the area are on sketchy streets with "women of the night". However, this hotel is not on of them and is in a good area. Great place to stay if you're alone/with a family. Read moreGenuine Expedia guest review
"Great Location, Bare Necessities"
The standard rooms are too small for comfort. The bare minimum expected of a hotel, except for the location which is great, next to the rail station.Genuine Hotels.com guest review
"Small Standard double rooms"
There is hardly any room for us to move around in their standard double rooms. Very depressing to stay in room.Genuine Hotels.com guest review
"Convenient for connections"
Helpful staff, reasonably comfortable room, a good resting point between destinations.Genuine Hotels.com guest review
Staff very good and very helpful Hotel is a little tired and can be very hot during the dayGenuine Hotels.com guest review
"Nice convenient hotel near train station"
This was a very nice hotel just across the street from the train station. The room was a little small but adequate, decorated in European style furniture. There was no air conditioning but the windows opened onto a very pretty courtyard. It had easy access to the metro and buses. The staff were very pleasant and helpfull and there was free wi-fi as […] well as a computer in the lobby for guest's use. We recommend it and would stay there again. Read moreGenuine Expedia guest review
"A Mod European Hotel Well situated and great value"
This hotel is right near the train station and metro lines so getting around is very easy. Good shopping and food within a few blocks. The hotel offered a bar and a sitting area with internet access near the lobby. It is an older hotel hence the elevator and rooms are of a period but clean and accessible. The breakfast you can obtain separately ( which […] was very healthy and generous) The staff was informative, polite and helped with a smile. The price for a clean serviceable and well situated hotel was more than acceptable. Read moreGenuine Expedia guest review
"This is NOT a four star hotel"
Where do I start? The room was perfectly adequate IF they were advertising themselves as a three star hotel but they were claiming to be four star. For a four star hotel I expect: magnetic key card: this hotel had old fashioned keys on a chain which broke twice in our two night stay. I expect wireless internet. I was given a modem cord. I expect a well […] appointed bathroom. I got a sink, toilet and a tiny, tiny corner shower. I expect a decent breakfast for a decent price. The Westbahnhoff charged 13 euros for a very run of the mill continental breakfast. I wouldn't have minded any of this if I had booked into a three star hotel - what really irked me was the fact that they were calling themselves a four star. I stayed in three star hotels in Paris and Geneva that were better than this. Just be honest! Read moreGenuine Hotels.com guest review
VALUE FOR MONEY, WELL LOCATEDGenuine Hotels.com guest review
"Superb location right in front of Westbahn station"
The hotel is directly in front of Westbahn station which makes it very convenient to take trains from outside Vienna as wel as metros within Vienna. However, the condition of the hotel is rather old and the lift doesnt' make you feel secure. The hotel service is very good and willing to help. Wifi is also available in the lobby and hot water flask […] available in the room. Read moreGenuine Hotels.com guest review
"비엔나 웨스트반 호텔"
스탭이나 위치는 좋았지만 많이 노후된 느낌이 강함Genuine Hotels.com guest review
"A good value for money"
A good value for money, very kind stuff, perfect position - near railyway station, quiet place.Genuine Hotels.com guest review
angenehmer freundlicher Empfang, Hilfe bei allen FragenGenuine Hotels.com guest review
XMas-FeierGenuine Hotels.com guest review
"Niemals ein 4 Sterne Hotel !!!"
Zimmertüre sehr eng - an jeder Decken Ecke viele Spinnweben - Neue Fliesen hätte das Bad gern mal gesehen - 2 Sterne allein fürs Zimmer reichen !Genuine Hotels.com guest review
"管理不善的4 星 Hotel,沒有做好日常檢查."
入住第一晚,暖氣及電視均故障,第二天下午才修復,處理速度太慢,飯店內設施老舊,浴室排水不良,若這不是管理不善的Hotel,就是欺負Hotel.com的會員,我也會考慮日後要不要使用Hotel.com訂房. 結論：這不是4星飯店的管理水準,只有1星.Genuine Hotels.com guest review
母と娘で2人旅をして来ました。 正直、年寄りの母にはしんどい滞在だったかな、と思います。 《良くなかった点》 ・とにかく鍵が開けづらい ・電気ポットがない ・部屋の暖房が効いたり効かなかったり ・部屋のセーフティーボックスがドイツ語でしか書いていなかった。 《良かった点》 ・とにかくフロントスタッフが皆さん優しく、対応が迅速 ・客室清掃がとても丁寧。毎日気持ち良く部屋に帰れました。 母と私で別々に部屋を取ったのですが、全て上記の通りでした。 あと、これは私のワガママですが… 朝食のコーヒーがアーモンドフレーバー? という感じでした。 これはこれで美味しかったのですが、朝食のコーヒーは普通のコーヒーが飲みたかったです。Genuine Hotels.com guest review
"A good place to stay a night"
The hotel in general is OK, and is at a good location, near to the railway station, Stadthalle and the famous Mariahilferstrasse. We spent a night here. The staff was very friendly. The room was small but the bed was very comfortant.Genuine Hotels.com guest review
Lived in a Double room for 4 nights as the hotel has no single room. Saw the hotel right step out of westbahnhof station, <1 min walk from the main train station. Mariahilfer shopping street over the other side of the station. Staffs nice & helpful, informative of the sightseeing spots, willing to help me GoogleMap if they don't know the transportation. […] Free Wifi signal good in room & lobby. Kind enough to allow me late check-out when its not peak. Room a bit old & washroom walls not quite sightly. Hair & trash I left in sink & on floor remained there for 4 days. Could improve on room cleansing. More lovely if breakfast can be included. Read moreGenuine Hotels.com guest review
"최악의 호텔.시골여인숙 수준이다."
마치 시골 여인숙에 묵은 느낌이었다. 욕실벽에 부착된 물비누가 전부이고, 방에 휴지통도 없어서 화장실 휴지통 썼으며, 옆방의 tv소리가 내방소리와 믹스될 정도로 얇아서, 기침소리도 다 들렸다. 침대는 주저 앉을것 같은 싱글 두개를 싱글룸에 억지로 넣고서 무슨 킹사이즈베드처럼 안내하고.. 침대발쪽은 공간이 없어서 안쪽 침대로 가려면 벽에 붙어서 옆으로 가야했다. 다른후기에 있듯이 베게도 최악.. 욕실fan을 트니 다른방/복도의 담배냄새가 그대로 들어 왔고.ㅠㅠ 최악의 호텔이었다. 이호텔은 호텔닷컴에서 빼는것이 좋겠다. 여기보다 비엔나 서부역내의 모텔원이 천배만배 낫다. 어떻게 이렇게 형편없는곳이 별을 그리 많이 얻었는지, […] 심히 의심스럽다. Read moreGenuine Hotels.com guest review
Sehr laut und hellhörig, leider nicht ganz so sauber und schon in die Jahre gekommen.Genuine Hotels.com guest review
空港バスの発着場所であること、鉄道を利用するため、この二つの理由で西駅近くのホテルを探しました。 このホテルを選んだ理由は駅から徒歩ですぐ、そして価格が安いことです。 部屋は一人利用でしたから そんなに広くはないですが、まあ満足です。 清潔感はありました。 朝食は西駅構内のマックカフェや パン屋さん、スーパーを利用したので、安く食べられました。 人によって評価はいろいろでしょうが 悪くはないと思いました。Genuine Expedia guest review
ドイツから列車で西駅に着きましたが道路を一つ渡るだけでホームに隣接しています 西駅は最近改装されていて大きなスーパー（メルキュレ）が地下にあります。そのほかファーストフードのお店とかが一杯あって大変便利です。地下鉄で町の真ん中やシェーンブルグ宮殿にもすぐに行けます。 ホテルは古いのですがその分部屋がひろく、スタンダードルームでしたがバスタブもありました。 ロビーには日本語対応のパソコンもあります。４泊しましたが快適にすごせました。 リンクの中やすぐ外の超高級ホテルに泊まらないなら絶対お勧めです。 ただ部屋に電気ポットがありません。また部屋の窓も開けると壊れそうで開けませんでした。私が利用したのは１０月だったので問題ありませんでしたが夏はどうなのかよくわかりません。Genuine Expedia guest review
"Fine settembre a Vienna"
Si raggiunge molto facilmente con la metropolitana. Camera confortevole sia per le dimensioni, che per l'arredamento. Unica pecca: un po' frettolosi nella pulizia del bagno.Genuine Hotels.com guest review
"Goed hotel nabij het centrum"
De kamer was piepklein. We hadden een king-size bed geboekt maar die bleken ze helemaal niet te hebben. De ligging was perfect. Dichtbij het station, winkels en de metro. Erg aardig personeel en zeer behulpzaam.Genuine Hotels.com guest review
Hervorragende Lage und Anbindung an die öffentlichen Verkehrsmittel.Genuine Hotels.com guest review
Ich musste von Sonntag auf Montag in Wien am Westbahnhof übernachten. Mein Lieblingshotel war ausgebucht und weil ich nur ein "Bett" gebraucht habe, buchte ich das Hotel "Westbahn". Unhöfliche Empfangsdame, mein Ausweis (Schweizerisch) wurde gemustert, als hätte ich einen Baukredit beantragt... Das Zimmer war nicht beheizt, die Heizung ging auch nicht […] an, die Dusche verstopft, die Matratze durchgelegen. Das Zimmer konnte auch nicht richtig abgedunkelt werden, so wurde ich schon um 6 Uhr morgens geweckt... NIE WIEDER! Read moreGenuine Expedia guest review
ウイーン西駅を起点に市内や周辺の数都市を観光するために４泊しました。 駅からは駅ビル内に入らず、ホームから北に直接抜ければホテルまで歩いて５分とかかりません。 ホテルではルームキーがカード式ではなく鍵式で、オートロックではないため、 入室後に必ず鍵をかける必要があります。オートロックに慣れている方は 特に注意しなければなりません。 また、入口のドア横に室内換気のためのスイッチがありますが、 これは寝室の換気装置のスイッチで、風呂場の換気装置は風呂場の 照明と同期しておりました。それを知らずに風呂場の換気のためと思い、 入口ドア横の換気装置を働かせて寝たら翌日に喉が痛くなってしまいました。 風呂場の換気だけなら入口横の換気装置は使用する必要はありません。 部屋は２人用だったため十分な広さ […] があり、部屋も清潔でしたが、お風呂は少し古めの設備でした。 また、室内には扇風機がありますが、電源投入後、少し経たないと動作し始めません。 （故障ではなく扇風機の仕様のようです。） ベッドの枕元近くに電源コンセントが無かったため、アラームをセットした携帯を 充電しながら寝るにはちょっと不便でしたが、総数としては３箇所あったため用は足りました。 朝食はプランとは別料金だったためオーダーしませんでしたが、 ウイーン西駅の駅ビルには多くのテナントが入っているため、食べ物の調達には全く困りません。 総合的には立地や設備等を加味して満足がいく滞在になったと思います。 Read moreGenuine Expedia guest review
"No coincide precio contra calidad"
Me parece elebado el precio para este hotel. Lo positivo es que la gente de la recepcion son de buena calidad.Genuine Hotels.com guest review
Sehr angenehmer Aufenthalt und nettes Personal.Genuine Hotels.com guest review
The Westbahn hotel has a perfect location next to Westbahnhof and U3 and U6. The staff in the reception was very nice. It is an old house, which needs a thorough renovation. But OK for a good night sleep after work - opera, two "Viertel Weiss" and a Wiener Schnizel.Genuine Hotels.com guest review
Das Hotel ist in super Lage, direkt neben dem West Bahnhof. Rezeption war sehr freundlich. Sehr gutes und kostenloses Internet. Im Gang hat es sehr stark nach Zigarettenrauch gerochen. Auch in den Zimmern war ein etwas muffiger Geruch. Möbel im Zimmer waren veraltet und abgenutzt.Genuine Expedia guest review
Nicht das neuste Haus am Platz, aber sauber, gepflegt mit freundlichem Personal, bei diesem Preis: Top!Genuine Hotels.com guest review
2泊しました。四つ星といっても他国と比較してもせいぜい三つ星程度。 受付の男性はしっかりとした対応だが、女性はチェックアウトする際、朝早いからか、舌打ちするし最低。 荷物を一日預かってほしいとお願いしたらバゲージルームないからダメと言われたけど何とか了承得て預けた。 四つ星なのにバゲージルームもないんだなと。掃除も終わった後窓全開で、2階だったので、入られてないかとても不安に感じました。2度と泊まりません。最低でした。Genuine Hotels.com guest review
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