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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
Location.
On the beach in Cancun (Cancun Hotel Zone), Holiday Inn Cancun Arenas is close to Playa Las Perlas, Playa Linda, and Museo de Arte Popular Mexicano. Additional attractions near this all-inclusive resort include Playa Langosta and Playa Tortuga.
Resort Features.
All-inclusive and room-only rates are available at this resort. All-inclusive rates include meals and beverages at onsite restaurants. Charges may apply for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Simply step outside to unwind on the resort's beach. Holiday Inn Cancun Arenas has a marina, an outdoor pool, and a fitness facility. Business amenities at this 3-star property include a business center, small meeting rooms, and a meeting/conference room. This beach resort offers a restaurant, a poolside bar, and a bar/lounge. The staff can arrange wedding services, business services, and tour assistance. Additional amenities include a rooftop terrace, a concierge desk, and multilingual staff. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
Rooms feature balconies with ocean or water views. The 194 air-conditioned guestrooms at Holiday Inn Cancun Arenas include safes and complimentary newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels and complimentary TV Internet access. Bathrooms offer showers and hair dryers.
Additional amenities include coffee/tea makers and ceiling fans. In addition, housekeeping is offered daily and amenities available on request include irons/ironing boards.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Guests can book rooms at Holiday Inn Cancun Arenas for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities such as kayaking. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Holiday Inn Cancun Arenas has a restaurant on site. Room service (during limited hours) is available.
A private beach and a marina are featured at the resort. In addition to an outdoor pool, other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Holiday Inn in Cancun"
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"Great stay"
I had heard mixed reviews of this hotel and I can tell you that I had a really great stay. It was the perfcect mix of convenience, location, and atmosphere and for a great price. It has a much more relaxed low key vibe than those monstrous pricey resorts. I didnt do the meal plan, and was out and about most of the time, but really enjoyed the safe clean […] place to come back to, with a great balcony to the ocean. Read more
"Good value"
The all-inclusive rate is a real bargain. The food a at the buffets is not all that creative but the menus at the theme-based restaurnats are more imaginative. The strong point of this hotel is the friendliness and helpfulness of the staff. They are really great.
"Very pleased."
We booked the all-inclusive option. We were extremely satisfied with the food and the quality of service we received from the wait staff. The food was terrific. We have been on a cruise before and this food was better than what received on the cruise. The rooms were extremely clean. They were marble tile floors, so when they were cleaning in the mornings […] it was quite noisy. Sleeping in was not what we expected anyway. Would definitely recommend this hotel to all. Read more
"Disappointed"
This hotel was NOT near the Cancun Hotel Zone, or anything else for that matter! Our room did not have warm water and there was something wrong with the air conditioner because it beeped all night long. We were only there for one night, and couldn't wait to leave.
"Holiday Inn Cancun Arenas"
A mediocre hotel. No business services--not even a FAX machine. Food delivered to room wasvery poor in terms of quality and quantity. Administration/Management was well blow par. "Dog Friendly" was an overstatement. We will not return.
cute and cheap juste what we needed
This guest did not leave a comment.
"hotel zone bölgesine uzak"
çalışanlar arkadaaşça,.kahvaltı güzel doyurucu,plaj küçük ama yeterli,odaların ,otelin ortamı çok sıcak değil itici,internette çok problem yaşanıyor,hotel zone bölgesine ancak araçla ulaşılıyor yürüme mesafesinde değil.
"confort"
es el tipo de habitación propia para un viaje de negocios con algunas comodidades que disfrutar de un centro turístico como cancùn.
"Helt ok hotell"
Hotellet og personalet er vennlig for folk i alle aldersgrupper. Hovedtyngden ligger på barnefamilier og eldre mennesker. Dette er et rolig hotell og passer for deg som ønsker å koble ut og nyte stillheten. Hotellet arrangerer div arrangementer på kveldene feks mexicansk aften, karaoke ol. Hotellet har basseng, barnebasseng og et "avslappningsbasseng" […] samt massasje ved bassenget. Rommene er store og helt ok, alt funger og det er det viktigste :) Det kan nevnes at stranden ikke er så annvendelig grunnet mye sjøgress, men det er flere "public beaches" i nærområdet som en kan benytte seg av. Hotellet ligger et stykke fra "den nye byen", men bussforbindelsen er formidabel. Det går busser hele tiden - rekker du ikke den ene, så kommer det ny buss innen et par minutter. Bussen koster 8,5 pesos. Husk å betale med små seddler/mynter, ellers blir en fort en lettlurt turist. Gamle byen ligger heller ikke langt ifra hotellet, men det er i turistområdet det meste foregår, selv om det er koselig å ta seg en liten tur inn til gamlebyen for å kikke. Cancun har mange aktiviteter å tilby, feks: Jungle trip (en kjører med speedbåter til et rev hvor en snorkler, Xcaret (diger fornøyelsespark) husk at i parken er det mange aktiviteter innkludert som feks å kunne snorkle i en grotte, se på dyr et kjempe show fra kl 18-20 osv, men det er også aktiviteter som kan kjøpes utenom som feks svømme med hai, delfiner, rokker osv. Dette er svært dyre aktiviteter - pass på så du ikke kommer ut og tenker "rip off". Chicen Itza - pyramidene som står igjen etter Mayaene - dette er en fin dagstur hvor en først besøker en grotte hvor en kan bade i naturlig jordvann, en koselig resturant, og deretter til pyramidene. En kan og ta turer ut til små øyer som ligger ca 20min med båt fra Cancun. Her kan en leie golfbiler og kjøre rundt øyen. Det er mange turer en kan kjøpe, men husk å ikke betale for mye. Feks turen til Chicen Itza betalte vi 35USD for pr stk og da inkl lunch (ikke drikke) samt inngang til Read more
"Good value"
Comparing to other hotels in Cancun hotel zone, this hotel provides a good room at reasonable price. Room is a bit small but comfortable enough. Use this hotel for business or family vacation, not for honeymoon. w/ TV, coffee machine, 2 bottled water, shampoo&soap. w/o fridge.
"Vidste ikke at der skal være mange børnefamilier"
For mange børnefamiler,lidt fo meget latm.og lidt for meget larm fra hotellets DJ. Plus der er vand fra nabo cafe/bar/ restarant lige i Hotel Holliday inn Arenas.Det er den største minus der
"Satisfactorio"
La estancia fue sumamente agradable no hubo inconvenientes lounico que recomedaria sería un poco mas saludable la comida del buffet por que es demasiado pesada
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