Gretna Hall Hotel - Gretna Green

Excellant hotel

Genuine Hotels.com guest review

it was very good olso very good restorant at the hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

First tried to stay in Carlyle and Dumfries. This hotel and town was inbetween and the special rate made it an attractive choice. It was actually much better than I expected given the special rate. At normal rates I might not have thought so highly of it.

Genuine Expedia guest review

OK place for transit and good location easy to find off motor way but rooms very well used especcially the bathrooms broken. broken door handles poor shower missing lampshades screw holes in the walls from where heaters moved. Breakfast was good buffet style only used the bar food area at night some good deals but small portions.

Genuine Hotels.com guest review

we was very pleased with our over night stay - (£40 for two adults), and the evening meals were very good & value for money. All staff were very polite and always ready to help.

Genuine Hotels.com guest review

A friendly hotel in general, but we did wait a while to be checked in while staff could see we were waiting but did not rush to welcome us. Bedrooms were good, but the bath room needed a lot of attention as when we arrived there were hairs in the bath and on the floor. Bedroom walls were very thin so we could hear other guests from 6am onwards, which […] was frustrating. Breakfast was excellent with a good choice of hot and cold food and served until 10am which was an excellent bonus. Service was very good for breakfast and dinner and the bar had a good range of meals which were prepared quickly. Good location and sights to see, but the cleanliness of the rooms let it down dramatically. Read more

Genuine Hotels.com guest review

excellent stay again first class goods staff were really helpful as usual we both love staying here

Genuine Hotels.com guest review

Everything we needed at a very reasonable price. Excellent breakfast and friendly staff.

Genuine Hotels.com guest review

Beautiful setting. Lovely hotel. Staff very helpful. Bedroom very nice (Room 104)but mattress awful - far too soft to sleep on. Bathroom fairly clean apart from shower cubicle which hadn't been cleaned properly since last visitor and no water pressure at all from the shower. Despite these points it is a lovely hotel for a short break. This was our second […] stay at the hotel. Read more

Genuine Hotels.com guest review

We went up for a wedding hotel was good and great value for money room clean and tidy though small and the walls very thin breakfast was exceptional staff all very friendly and the location was great for us

Genuine Hotels.com guest review

The reviews on here dont do the hotel any favours but the staff are great and the food is cheap and cheerfull. The hotel is dated but we got a really good deal and could not fault it for the price,

Genuine Hotels.com guest review

Hotel is old and seems to be being refurbished a bit at a time, but parts of it do date to 1700s s so you have to take that into account. Clean enough but our bathroom was a little 'tired' and seem to have tiled over some parts rather than started again! Room was small especially as partner is 6'4" (which we told hotel beforehand when we asked for a […] guaranteed double bed, not a twin, which we got.) As with lots of other hotels seem to feel the need to cram lots of superfluous furniture into small rooms! But overall, it's okay. We were only there one night, might have got a bit claustrophobic uif staying a week. Staff were very helpful and breakfast was good with plently of choice and helpful staff here to. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Down at heal, poorly maintained. No welcoming feel about the place. Poorly presented Reception staff. Pretty much a "take it or leave it" attitude.

Genuine Expedia guest review

rooms were clean and tidy bedding and toweling was also very clean food very good and friendliness of staff was excellent

Genuine Expedia guest review

Hotel was a base for us to attend a friends wedding. Hotel was adequate. Not very comfortable bed, breakfast was a full cooked Scottish buffet, that by the time we went down, at 08.30, 1.5 hrs after start time, the buffet had dried out making amolst everything like cardboard. Hotel was in need of decorating, although, from what we seen, was clean enough. […] Also, although specifically requested and detailed on our booking confirmation, the hotel does NOT provide free Wi-Fi, which was dissapointing. Read more

Genuine Hotels.com guest review

Nice Hotel. Good deal for what paid. Eating in can be a wait if Wedding party in. Generally clean , walls in room could be cleaner , furniture bit dated , but none of this spoiled stay. Shower wasnt very strong. Only negative thing was no free wifi and expensive if wanted to connect to internet. Overall a lovely stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really good hotel meals great value for moneygreat staff and close to town and outlett village.Breakfast will set you up for the day food really well done and self service with a wide range of food full english fresh fruit porriage and cereals top marks.so a pleasant stay and would recomend only one point is that there is noise from nearby motorway […] at night so if staying i would consider having a room to the front of the hotel.That is my only niggle . Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Spent 1 night in The Gretna Hall Hotel brought back memories of my wedding day.Staff we excellent they tryed to give us our room we got married from but the painters were in so had the next door room.My only complaint was the toilet was freezing Nightmare first thing when you need a shower.All in all we had a great stay and will be back

Genuine Hotels.com guest review

A comfortable hotel, but little else. The reception staff were not friendly on arrival and couldn't help me with the wifi. However, there were plenty of drinks in the room and the breakfast was a good quality. Didn't try the bar service or restaurant.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel has an impressive frontage and the staff were friendly and efficient. We asked for a change of room due to its proximity with a banging corridor door and we were changed without any fuss or problems. The rooms were a bit tired though very clean and we were pleased with the ameneties provided for the Expedia price we paid. Breakfast was very […] good and freshly cooked to order. The hotel is located near the centre of Gretna and most places of interest are within walking distance. Read more

Genuine Expedia guest review