nicely-sized room, all the amenities of home. we'd stay again!Genuine Hotels.com guest review
"Outstanding comfort near campus."
Excellent property. Perfect for any University of Delaware related business. There isn't much close by but they offer a free shuttle to get you there and back from many areas. The common areas are nice. A fairly lively bar for a smaller property. The rooms are big and comfortable. All around excellent amenities. A first rate property for its class.Genuine Hotels.com guest review
"Clean & Friendly"
Clean rooms, friendly staff & free 24 hour coffee!!!Genuine Hotels.com guest review
"It's a CourtYard by Marriott, which is fine."
Three rooms, three nights for Thanksgiving week. No complaints. No surprises. Clean, in a good neighborhood (on the edge of UD campus). Rooms are spacious. Small balcony overlooking courtyard at back of the hotel a plus (front side would look over parking lot). Slow draining bathtub in our room was annoying, but water was hot and plentiful. Linens on […] the edge, but fine. Housekeeping has annoying habit of "shorting" the comforter/blanket so you have to unmake bed to get it up beyond mid-chest level. Two of our party had breakfast and thought it was fine. Would stay here again (several in our party had been here before and recommended return). Read moreGenuine Hotels.com guest review
We did not stay. On arrival I discovered that I did nor have on me a government issued photo ID. I did have the receipt and confirmation from Hotels.com but that was not enough. I even had them Google me (I have thousands of Google entries, many with photograph). They were unhelpful and would not let us stay. We were going to a University of Delaware […] dinner (I am on the Faculty) at Tetley Hall next door to the hotel. I would like to get reimbursed! Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Newark-University of Delaware Thank you for taking the time to share with us your comments regarding your most recent reservation. While we apologize for the inconvenience this situation caused you, it is hotel policy to verify and confirm identity and payment with all guests at the time of check-in; unfortunately, neither was able to be presented at the time of check-in. Rest assured, the hotel did not charge you due to the circumstances, so if you wish to seek a refund, please contact your booking agency.
"great location and very nice hotel"
location is amazing if you are visiting the college,hotel was great, very clean and comfortable bedsGenuine Hotels.com guest review
Great location and customer service. For the price, I wish they served a free breakfast. No complaints, otherwise.Genuine Hotels.com guest review
"Nice hotel!!! Beautiful room and lots of space."
We had a home emergency late Saturday night and needed a place to stay. Through Expedia we found this wonderful hotel in Newark late night. The front desk clerk took us in immediately before Expedia sent them the reservation information! Great customer service!Genuine Expedia guest review
As advertised. On campus, clean, courteous staff, nice breakfast choices and VIP benefits for visiting parents of UD studentsGenuine Hotels.com guest review
Spa not working.Genuine Hotels.com guest review
Depends on why you are going to Delaware. If you are visiting the college you couldn't get closer. Nice place, clean rooms, great lobby restaurant.Genuine Hotels.com guest review
"close to U of D campus"
We stayed at this hotel while touring the U of Delaware ; easy walk to campus ; very friendly staff. Only complaint is the size of the exercise room, basically a large storage closet.Genuine Expedia guest review
"Best hotel I've been to in Delaware"
Beautiful...clean...friendly and helpful staff. I was pleasantly surprised.Genuine Expedia guest review
"Excellent for University of Delaware Visitors"
This is an excellent choice for anyone visiting a child, relative or friend at the University of Delaware. It is at the south end of the campus and is about a mile from the Welcome Center. The room was clean and well appointed with all the expected amenities. A large part of the staff is made up of UD students who will go above and beyond to meet your […] every need. I highly recommend this hotel for anyone visiting the University of Delaware. Read moreGenuine Hotels.com guest review
Very nice hotel with friendly and helpful staff. The room was too warm the and the AC did not work.Genuine Expedia guest review
"Nice and convenient."
Pleasant, helpful staff. Nice hotel and very convenient when visiting U of Delaware.Genuine Expedia guest review
"A peaceful night sleep"
Everything was quite pleasant and clean, the staff were helpful and polite. Acquaintances stayed at another hotel and had a problem with bedbugs I am trained to look for bedbugs before I do anything else in a hotel room. I have never had a problem with a Marriott room. Keep up the good work and I will keep coming back to Marriott.Genuine Expedia guest review
"Hard to find, surprisingly bad service"
The hotel is good. But only after you find it - what is not so easy. Navigation system said "you are arrived" and we see the sign with hotel name pointed to another road with several similar seen buildings and parkings. Which building is ours? No any text "Mariott" on any of them. We drove from one to another to find ours - over-and-over several times. […] At the and I found the hotel name on the door mate!!! The entrance has no any other indication that is is the Mariott! As I said, the room was good and clean - no any problem. The problems we had on the next day with the breakfest. We have prepaid breakfest (important) - but there was no buffet but the bar. You must order the meal you need. We ordered some, sign that paper that we do that with incl. our room number. And during check-out the reception woman said we must pay for the breakfest! She saw that we have stay including breakfest, but after call to the bar said "you eat to much (!) for the breakfest and not what is included in free breakfest (!)" I heard this for the first time in my life. Nobody asks us do we have a prepaid breakfest and I assumed everybody has prepaid. Now I will just avoid Marriott. Read moreGenuine Hotels.com guest review
"Great hotel after having surgery"
My wife just had surgery that day so the room was spacious and accommodating. The dinner we ordered from room service was very good. Amenities were greatGenuine Expedia guest review
"Very nice hotel"
I read some reviews that were less than complimentary before I booked this hotel, but I think it was well worth the price for the room. When I checked in, I was assigned a single king bed and a fold out sofa for my son and me, but was immediately switched to a two queen bed room when I complained. A big bonus was the room had something akin to central […] air conditioning instead of a noisy cooling/heating unit under the window that you see in most rooms. Overall, I was very pleased. Read moreGenuine Hotels.com guest review
It was all good. Beds were a little on the hard side I would stay there againGenuine Hotels.com guest review
"Great hotel for visiting U Del."
Came with teenage son for overnight while visiting U Del.Genuine Expedia guest review
"Imroving lobby bar and food service"
The food service offered in the lobby was limited. The bar did not open until 5:00 P.M. on Saturday. It was reunion weekend at the University of Delaware. Many people stayed at the hotel to celebrate their 50th Reunion. Coffee served in the lobby was removed on Sunday morning by 11:00 A.M. This was disappointing.Genuine Expedia guest review
"Close to UDel Campus"
Easy walking distance to UDel Campus, and downtown area. Well appointed and spacious rooms; courteous service; lots of well-lighted parking.Genuine Hotels.com guest review
Hotel is good solid 3 star but prices are 4star minimum.Genuine Expedia guest review
"Good hotel; Bad Management. Skip it"
To Hotels.com: Add disclaimer on your sites that this hotel's policy REQUIRES A COPY OF YOUR DRIVER'S LICENSE, if booking through Hotels.com. Stayed March 20-22. A nice hotel marred by bad policy and stubborn hotel management that doesn't treat guests respectfully. During check-in front desk said they would hold on to a copy my driver's license. When […] asked why, she stated it was 'policy'. I asked to speak with the manager on duty as I was unwilling to have my driver's license photo copied. After waiting 10 mins, Rebecca, the manager on duty, said in a matter-of-factly that they hold on to a copy of the license in case someone else stayed in the room & only applied when the reservation is pre-paid. I explained to her that I had already established my identiy by showing them my license and in my over 15 yrs as a Mariott Marquis member, I have never had a hotel hold on to a copy of my license. Rebecca didn't budge. So, I called Marriott Marquis customer service. It was then, Rebecca said that the policy was the hotel's and not Marriott's. When I began speaking with Marriott customer service, she said, she would check w/ sr manager. After 5 addl mins, Rebecca comes back & allows me to check-in with out coping my license. After 30 mins, I check-in. Mariott called me back. They spoke w/ hotel mgmt who said that the copy of the license is returned at checkout. A different story than what they sadi to me. It's sad when Mgmt lies and is so unprofessional. Read moreGenuine Hotels.com guest review
Outstanding in every way!Genuine Hotels.com guest review
"VERY nice place --and very pricey"
This is a very pleasant place to stay. It IS VERY pricey, and that was not our first choice but it was so close to Newark (Main Street) and to the University that we couldn't pass on it. The Super 8 --also right in Newark, Del is much less expensive but also not as nicely appointed. I think for the price breakfast --at LEAST continental-- should be […] included. Read moreGenuine Expedia guest review
"University of Delaware convenience"
A very nice hotel in a a convenient location - especially for proximity to University of Delaware. No complimentary continental breakfast, but breakfast and coffee available at reasonable prices.Genuine Expedia guest review
We thoroughly enjoyed our stay. The beds were comfortable and the staff courteous. A call from the front desk manager shortly after our arrival was recieved asking if everything was to our satisfaction. It was. :)Genuine Expedia guest review
Great hotel would definitely return if in the area againGenuine Hotels.com guest review
"Great stay, Great Location"
We stayed in Marriott to visit the Univ of Delaware. The hotel was perfect for our stay. It was a five minute walk into town and to the University and you got to pass the new residence housing on the way. It saved us time and money because you have to pay for parking at the University and it is sometimes to find a parking spot in town. The hotel is […] new, rooms comfortable, and it was fun to see the students working in the hotel along the hotel staff :) Read moreGenuine Hotels.com guest review
Very friendly staff, great location, great valueGenuine Hotels.com guest review
We choose this hotel because we were moving our son to the University of Delaware. It was conveniently close to his apartment and school. It will be our choice of stay every time we come out to see him in the next 2 years. Very satisfied. The breakfast was awesome....Genuine Hotels.com guest review
Very satisfying. Should our twins enroll at UD, my wife and I will stay at this hotel for sure.Genuine Hotels.com guest review
"close to a family home"
It was nice and comfortable except the sink area has no door to the bedroom that it is hard to keep quiet for sharing the room. If the breakfast was included in the rate, it would have been reasonable.Genuine Hotels.com guest review
Each time I went to the front desk no one was there. When I checked in I stood around for nearly 10 minutes before someone helped me. When I checked out I had to go to the back room to grab someone to help me. It was very frustrating and a waste of time. At approx. 11:30pm there was an employee talking on his cell phone very loudly in the maintenance […] room next to my room. Once I banged on the wall he stopped. I love your hotel chain but this stay was not the best. Read moreGenuine Hotels.com guest review
very nice and we would stay again.Genuine Hotels.com guest review
"Great place to stay!"
We loved our stay here! The people were friendly and helpful, room was big and clean and it is so convenient if you are visiting U Del.Genuine Hotels.com guest review
"Would stay again."
Well located, with friendly staff and clean, comfortable rooms.Genuine Expedia guest review
Overall good value - beds could be a bit softer, but will return.Genuine Expedia guest review
"Great stay! Great night's sleep!"
I had a wonderful experience....wish the morning breakfast lines were shorter and faster.Genuine Expedia guest review
very much enjoyed the stay. friendly staff, good food and spanking new lobby bar. did not expect all that at a CourtyardGenuine Expedia guest review
"Close to University of Delaware"
The hotel was very lovely but, the restaurant was under renovations so that was a bit disappointing. It was also very difficult to find a restaurant to eat at due to the fact this is a college town and restaurants were extremely crowded. I also felt the room was very pricey for a one night stay.Genuine Hotels.com guest review
Ett av få hotel i området som ligger gångavstånd från lite liv och rörelse och inte bara enligt USA standard mitt bland en massa biltrafik.Genuine Hotels.com guest review
"Hübsches Business-Hotel in Newark"
Wir haben eine Nacht in dem geräumigen Zimmern verbracht und waren mit der Qualität sehr zufrieden. Wenn auch der Preis für europäische Maßstäbe hoch ist, so bekommt man hier auch etwas für sein Geld. Die ansprechende Einrichtung ist klassisch edel gehalten und die Zimmer eignen sich dank Couch und Wohnzimmertisch sogar für Besuch.Genuine Expedia guest review
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