"Fantastic hotel for business travellers."
Fantastic hotel for business travellers. Excellent service and high standard of hospitality was maintained throughout my stay of 6 weeks.Genuine Expedia guest review
"amazing place... u will love it"
fantastic...... It is an amazing place to stay. very well connected to south and central Mumbai. Been here multiple times. very good for professionals.Genuine Expedia guest review
"Good and central location.Comfy Beds."
My stay in the hotel is always pleasure and comfortable.Genuine Hotels.com guest review
"Nice central hotel, very convenient!"
Very central. We were travelling from Ahmedabad, and got off at Bombay Central. Bombay can be overwhelming to new comers, so we chose this hotel which looked close. We got there in 30 mins odd, and were very happy with the presentation, driveway and lobby too. Staff was friendly and accommodating. We will definitely consider this hotel on our next […] visit. Read moreGenuine Expedia guest review
"Excellent breakfast service but..."
Stayed with the family in executives room (2 adults and 2 young children) for 2 nights. First impression in the lobby and checkin was good and despite asking for a non-smoking room, I was very unpleased to enter the room located in a non-smoking floor to be surrounded with an unpleasant smoke smell inside the room, smoking room or not, I do ignore but […] it was a thick smell that also was coming from the carpet. With Mumbai humidity and poor air quality, I can only imagine rooms with closed doors and windows keep quite well bad smell. For the 2 nights stay, I repeatedly requested room service for air refresher (which they could only apply for minutes and take it away to another room). Taking remedial measures to ensure good air quality in guest rooms would definitely improve room cleanliness and comfort level for odor sensitive people. Also too unfortunate that for a hotel of this caliber, internet service (wired and wireless) is not complimentary and charged Rs250 per hour. On the positive side, the variety, spread and quality of the breakfast service was very good and at the level of 5 stars hotel. Overall mixed experience and I will not probably stay in this hotel again. Read moreGenuine Hotels.com guest review
"Excellent central location for business in mumbai"
this is a beautiful hotel with all the amenities you would expect of a 5 star.Staff are very friendly and knowledgeable. the best part is its location. while Parel may not be the poshest locality, it is mid-distance from all key business hubs in Mumbai. if you want to dine out though, you will have to take a cab to the Phoenix Mall close by which is […] terribly inconvenient since cabs dont ply for short distances and if they are willing to come, they charge you thrice the usual fare. In-house dining options are excelent though. Read moreGenuine Hotels.com guest review
Very comfortable and extremely attentative staff. Overall highly recommend the hotelGenuine Hotels.com guest review
"Great Business Hotel - Central Location"
It is a good hotel of high standard. This is the 5th time I have stayed in the last 18 months and it is the same every time. The only reason I would not rate this hotel a 5 overall is becaseu you have to pay $12 (INR 600) per day for internat use. Taj hotels have moved to free internet for low volume and so should all othe hotels in IndiaGenuine Expedia guest review
Quite comfortable, worth recommending. Only negative point was the a.c. Cooling at night which was quite unsatisfactoryGenuine Hotels.com guest review
Very good rooms, fantastic food and very friendly staff. I have stayed at this hotel many times and enjoy my stay without fail. The only negative is their rigid/ inflexible online booking rules. In the latest incident, by mistake I booked a room for two adults(the default setting) and all that I wanted was to correct it to single adult. There was no […] way of doing this without incurring penalty of a one night cancellation charge! So I had to silently suffer the unnecessary expense of 2 adults room tariff. Read moreGenuine Hotels.com guest review
"Nice stay, good value luxury"
Nice hotel, safe, comfortable, superb restaurants and facilities.Genuine Expedia guest review
"Great Hotel for a business traveller"
This is a great all round hotel for the business traveller. Well situated for most key business locations. High standards throughout.Genuine Expedia guest review
We chose this hotel owing to the location in Mumbai and the things that we planned to do in Mumbai. Great access from the airport and top notch restaurants were a great draw.Genuine Expedia guest review
"Best experience for first time visitors to Mumbai"
The whole experience was amazing. The hotel is located in an excellent position to enable easy access to South and North Mumbai. The hotel staff was extremely helpful; however I did find the reception could have been slightly more organized. My husband had emailed the hotel to request flowers and chocolates on arrival for me, which I did not find. So […] after a few queries and emails I received these 2 days later with the wrong message printed on the cake. Other than that the staff as a whole was very helpful and pleasant. The Chinese restaurant was great, possibly the best Chinese food I have tasted ever!!! That is saying something after coming from Hong Kong! So well done to the Chef. All in All the hotel was well presented, clean and well priced. I would definately go back to this hotel again and recmonned to any firends thinking of staying in Mumbai. Thank you to all the staff for making our stay there great. Read moreGenuine Expedia guest review
"The hotel vs its vicinity"
Overall a very pleasant stay at the hotel. (A remark on the negative side concerns not the hotel itself, but its surrounding area: strolling around is very unpleasant, the nearest place worth visiting is about 4 kms away.)Genuine Expedia guest review
ok , i enjoyed my stay, services was excellentGenuine Hotels.com guest review
We got a really good rate here for the night of January 1st, so we took it and it was worth every penny. Very good breakfast buffet too.Genuine Hotels.com guest review
Stunning hotel room. Not the most impressive views unfortunately because of the location. Stayed in the Towers so had access to Point of View lounge, which is as impressive in the day as it is at night. Breakfast was very good with a lot of variety. Great stay, will returnGenuine Expedia guest review
"The best in Mumbai"
Fantastic...Genuine Hotels.com guest review
Stay was pretty good, being a member of this hotel, the hotel is dam strict with the check out procedures. Though, I made a 12 hour late check in the previous day.Genuine Hotels.com guest review
"Perfect comfort with great dining."
Quite a lengthy checkin procedure but that's thanks to Govt regulations. Brilliant hotel. Very comfortable, clean and wonderful food options. Excellent breakfast buffet and amazing dinner buffet choices...excellent quality. Adjoining room for our children. Good location for us as we needed to be near Tardeo. Would happily stay again.Genuine Expedia guest review
"Had a wonderful time..:):)"
I stayed there for 3 nights after my wedding...The hotel is jus awsum!!!:)Genuine Expedia guest review
This is a wonderful hotel. Beautiful, perfectly clean, excellent staff ... I cannot fault this hotel in any way. I highly recommend people to stay here.Genuine Hotels.com guest review
"very bad location"
We enjoyed our stay inside the hotel only and out side the location was not goodGenuine Hotels.com guest review
"Stay at ITC grand central"
Fantastic hotel. Took care of even very small things. Enjoyed our stay to the core and will be looking forward to stay at ITC hotels in future.Genuine Expedia guest review
"Good hotel in main"
Room, cleanliness & gym very good. Staff good except check in (went twice both delays) & room service were 20-25mins is at least 40 and even 50m.+. One meal had been cooked straight away & was cold on delivery, the other one was hot. The cricket was on at this time but if they were honest about the times would not have used it. Irish baris cocktail […] bar painted dark green at £6 small bottle of beer get a taxi to Colaba around Regal Cinema. Read moreGenuine Expedia guest review
"A wonderful stay!"
We arrived at our hotel from Delhi. After a delay in processing our room check in, we discovered a fantastic hotel with all the amenities expected from one of Bombay's finest hotels. The staff were excellent in their attitude and proficiency. The room was very well kept and it was a relief to return to our excellent room after a day in Bombay's cha […] os. Read moreGenuine Expedia guest review
"Beautiful hotel but poor service"
The hotel has beautiful features and amenities but the level of service is definitely not the one of a 5*. They did not refill the shampoos/shower gels in the bathroom when cleaning the room and we had to call them twice to deliver them. Sent some clothes at the dry cleaning and the clothes turned out dirtier than before the washing. Also, prices of […] food are extremely high (even compared to other 5* properties in Mumbai). Read moreGenuine Expedia guest review
"Pleasant stay with loss"
I would suggest to stay in this hotel but the only problem i faced is the follow up. I had forgotten my shoes in the room after i checked out in the afternoon. I called them up in the evening for recovery of my shoes but neither they bother to call me up or reply to my loss. I am bit disappointed about the recovery they couldnt make in so less time […] . Read moreGenuine Expedia guest review
"ITC Mumbai Grand Central"
Excellent hotel, not too far from the centre of Mumbai and what you would expect from this hotel groupGenuine Expedia guest review
excellent hotel, close to business and shopping location, value for moneyGenuine Expedia guest review
The hotel staff were very attentive, including the service staff at the restaurants. Felt like a VIP everywhere in the hotel.Genuine Hotels.com guest review
"Pricey in Mumbai"
Step inside and you are treated to five star hotel and a high level of personal service.e The relative price is high for Mumbai. A slightly negative comments is that the staff may get overly close at times. They give you no space to breath, sometimes overwhelming the guest with questions on how the they like the food, how is the hotel. However, keep […] in mind the friendly Indian culture and their total commitment to please the guest. The hotel staff was 100% kind and friendly in every possible way. So, although I mention it, I also realize this is India hospitality. Very much enjoyed my 6 day stay at this lovely hotel. I conducted all my business inside and did not venture out. I would not recommend walking around outside of the hotel grounds in any Mumbai' hotels. Too many wild dogs roaming the streets and guests/tourists become an instant curiosity. Bottom line, this is a good business destination hotel, certainly not a tourist destination. It fit my purpose perfectly. Read moreGenuine Hotels.com guest review
"Too gud for d price...."
D hotel has one of d most comfortable beds.. shopping mall is just 5 min drive from d hotel......n d in house resturant is d place where u can find d best north indian cusine...Genuine Hotels.com guest review
"Great hotel for the family"
ITC Grand Central is located in the heart of Mumbai, easily connected to most parts of mumbai. I stayed for 5 nights, I stayed on the 17th and the view was unreal. The staff were extremely warm and friendly. Food at Kebabs and Kurries was great and so was the breakfast.Genuine Expedia guest review
Great HospitalityGenuine Hotels.com guest review
Smell in hotel room Anything you eat or service you avail is 2 to 3 times expensive than any good holel Not at all worth Service is very poorGenuine Hotels.com guest review
great hotel.only grouse is that car that was sent to pick us up was too small for a family of 4 with 4 suitcases and hand luggageGenuine Hotels.com guest review
Good but no WiFi was a huge dissapointment. Hotels.com website states wifi is free, only upon arrival to hotel we realised that this was not the case. Being a 5star business hotel, providing free WiFi should be the norm as per all other Mumbai hotels of same standard.Genuine Hotels.com guest review
"Feel at Home"
The welcoming smiles on the faces of the staff made you feel that you were coming back home and not a hotel. Excellent service.Genuine Expedia guest review
"ITC Grand Central"
The Stay Experience at the ITC Grand Central , Mumbai had been pleasing as before . However I did notice that the Shower Faucet in room 1506 was not in good working order and so was the electronic Weighing Scale.. Possibly the batteries needed replacement.. The Check in and Check Out was effecient and so was the concierge services..Genuine Expedia guest review
"Great hotel worhty of 5 star rating"
A superb hotel. Very good location, facilities and service worthy of a 5 star rating. Good restaurants and breakfast. Throughly enjoyable stay and would highly recommend this hotel.Genuine Expedia guest review
"ITC Grand Mumbai"
They went right in and appeared to clean my room even though I had a do not disturb sign on the door. Reasons being, people's safety! people have died! there is a musty smell if they on't service in 2 hours!! What? Really?? And after all that they did not seem to care about people's privacy. Just said they would put a note on MY account next time to […] respect the privacy notice. Read moreGenuine Hotels.com guest review
"The ITC Grand Central hotel"
We stayed for one night, and was very happy with the stay. The morning buffet breakfast was also very nice. Exceptnial service. Will surly recommend it to others.Genuine Hotels.com guest review
"Do the Four Seasons instead"
Better room, much better service, better bar, and my prices were nearly the same.Genuine Hotels.com guest review
"Stay if you have business in Central Mumbai"
The Hotel is excellent - living up to the ITC benchmarks. The food and service is extremely high quality, specially the indian food from Kebabs and curries. The location makes it a business hotel, strictly for those who have business in central mumbai. The rooms are fantastic, but the view has nothing to show.Genuine Expedia guest review
出張で利用しました。 インドに来る機会が多いのですが、このホテルは落ち着いて泊まれました。 サービスが行き届いており、ホテルマンの不快になる言動や対応はありませんでした。 また部屋も大きく、外のクラクションの音も全く聞こえずゆっくり休めました。 （インドでは車はクラクションを鳴らしながら走る。ウインカーと勘違いをしているのかと思うほど） おすすめです。Genuine Hotels.com guest review
Very good hotel with excellent service- it is clearly mostly business people staying there. It takes 15-30 min with a taxi to Indian Gate, so be prepared on some taxi rides. For us that was no problem we really enjoyed our stay- and the breakfast is great!Genuine Hotels.com guest review
"Hübsches Hotel in Parel."
Das Hotel bietet alles was das Herz begehrt: Die Zimmer sind geräumig und sehr gut ausgestattet. Spa, Swimming pool und Fitnessstudio sorgen für Entspannung. Überall ist sehr sauber und Service auf höchstem Niveau. Uns hat es sehr gefallen. Das Hotel hat aber sehr kleiner Raum für Frühstück, man muss schon vor 9 Uhr kommen um die Stau aus Gästen zu […] vermeiden. Man muss auch beachten die Gegend und ziemlich weit entfernt von allen touristischen Attraktionen. Read moreGenuine Expedia guest review
인도에 기대를 한것이 잘못인지는 모르겠지만 기대보다는 못미쳤습니다.Genuine Hotels.com guest review
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