"Nice hotel, but very noisy"
The hotel was nice, the pool was clean and nice. The rooms were not quiet, we had screaming kids in the room next to us and could hear every door slam and the crying. The hotel didn't have any amenities or a gift shop, which would have been nice. We did like the convenience of the bus service, the hosts were very courteous and helpful with question […] s. Read moreGenuine Hotels.com guest review
"Nice place to stay in Park City."
The only negative was that I could not sleep the first night due to some very rude, noisy and inconsiderate hotel guests. It was frustrating because I'd traveled that day and had to be fresh for business meetings all of the next day and evening. I politely complained at the front desk the next morning and was moved to another room, on the top floor […] so no one was above me. The hotel rep was apologetic about the unruly guests and also upgraded me to a larger room/suite with a balcony. I appreciated the way this was handled, and understand that there was likely no way the hotel staff could have anticipated renting to that particular inconsiderate group would have resulted in a disturbance to many of their other guests. Read moreGenuine Hotels.com guest review
This room was beautiful!! Very clean, with every amenity we could have wanted (and more, since we only stayed one night). The only downside was that the walls were thin; we could hear our neighbors "enjoying one another." This hotel was very conveniently located, within walking distance of the finish line of our event.Genuine Hotels.com guest review
"comfy beds, kind of loud"
I didn't really read the description of the room, I just needed somewhere to stay. If I would have read closer I would have seen my room had a kitchenette and I could have made my meals there. I just went with my girlfriend for a night to see a concert. They only serve breakfast on Monday? That was kind of weird. The hotel is about a 40 minute walk […] to Main St, or you can take a bus. The beds were really comfortable. The room next to us had a few children which woke us up in the morning. The room had a coffee maker with a free Wolfgang Puck coffee pouch. They have movies to rent at the front desk and free popcorn in the room. The front desk was very nice. The hotel is more for an extended stay I think, but I enjoyed my one night. Read moreGenuine Hotels.com guest review
Everyone from the grandkids to the grandparents enjoyed the stay. TV and bathrooms in every room bedroom and open area was very good. Some went riding bikes in the foothills went to Jordannell Reservoir. Swimming in the pool, overall just a great weekend. Beds were very comfortable. Dining & kitchen area saved us lots of money not have to go out and […] eat. Read moreGenuine Hotels.com guest review
Took a long time to check in but overall the place was nice. The bed was comfortable and the room was clean. I liked the location as it was a little ways off the main roads. I would stay here again.Genuine Hotels.com guest review
"Nice, but noisy"
Nice property, but rooms surround 3 story atrium with pool and hot tub. It can be very noisy.Genuine Expedia guest review
"Comfortable, unique hotel experience"
-Staff was so friendly and upgraded my room for free because they had availability! Pool and hot tub is awesome, located in middle of the hotel.Genuine Expedia guest review
"More like four plus stars"
This has been our go to hotel for years now. Staff is nice and will generally take you anywhere in the neighborhood with about 30 min notice. If they can't help you there are free buses across the street. Park City buses are free. I love this place.Genuine Expedia guest review
Most of the time the room was unbearably hot. I complained several times, but nothing was ever done. Several nights, I could not sleep because the room was too hot. Also, the room was too bright at night when trying to go to sleep. The one and only window in my room looked out over a courtyard with very bright lights, which were on all night and glared […] in my room all night, which was extremely annoying when I was trying to sleep. Further, I was lied to in the description of the room because I was told that I would have a view of the mountains. Instead, I had a view of the small courtyard and the bright lights, which kept me awake along with the unbearable heat. Finally, the housekeeping was not consistent. I was very dissatisfied. Read moreGenuine Hotels.com guest review
The fireplace was a nice touch, though was rather complicated to get started for a natural gas fireplace. Full kitchen, large room were also nice, however, the bug running around the counter top in the morning was a turnoff.Genuine Hotels.com guest review
Stayed one night, bathroom was a bit tired with chip in the sink, caulking needing to be redone. Bed very comfortable, though some warbling noise from fireplace woke us up. Our room was on the top floor, a friend on the second floor did not have same problem. Pool and spa were very relaxing.Genuine Hotels.com guest review
"Expensive for level of quality"
Way too expensive for quality. The staff were nice and shuttle helpful. The temp in our 3rd floor unit could not be adjusted individually, so we had to open the door to cool off.Genuine Hotels.com guest review
The room was nice with a recently remodeled bathroom and shower. When I checked in my first room smelled like there was some rotten food under the bed. I called the front desk and after a short and unnecessary argument, they offered to switch my room. Other than that it was a pleasant stay.Genuine Hotels.com guest review
"Nice , acomodative, convient cramped"
Well, this room was good. comfortable bed, clean, nice tv, microwave, stove fridge.. all you could want...but very cramped.. i stayed for 4 nights and it was fine. but for 2 people (copuple) this would be difficult. coffee maker is so slow , u might as well forget about using it.. took over an hr to brew 8 cups! but hey... thats minor. staff was very […] nice and helpful. didnt use the pool or hot tub but looked decent. they have a shuttle which will take you anywhere you need in park city and if not there is but stop right outside the door. and the busses are great and free. Read moreGenuine Expedia guest review
The underground parking and location of the hotel were great. The rooms were clean enough and they had a microwave, stovetop and needed utensils etc.. Bedding and towels etc were great. My biggest gripe was the thin walls. Literally every word of the drunken, cackling brood of ladies next door came through. Every word and noise uttered. Brutal. The […] next night we had a normal couple next door and we slept soundly. Sooo, nice normal folks=great nights sleep. Read moreGenuine Expedia guest review
This place was everything we hoped for, clean, cozy, comfy…definitely going back next year!Genuine Hotels.com guest review
"Very nice hotel/resort!"
We have stayed at the Park Plaza Resort two years in a row now when attending Sundance Film Festival. The room (suite) is reasonably priced, clean, and the staff is great! It's quiet and we have never had to fight for the hot tub! I will stay here again and again!Genuine Expedia guest review
The service at the Park Plaza Resort was awful. From the manager down to the staff. Lack of cooperation from the hotel when they made a huge mistake and put an important item in someone else's room. They refused to find the items missing and when they finally located them, about 30 minutes before the end of an important event, no compensation was made. […] An insulting reimbursement on a cab ride was given... Never, ever again! Read moreGenuine Hotels.com guest review
"Free shuttles to Park City & Deer Valley"
Great condos but with hotel management services. Indoor spa and pool are nice (except the chlorine). Beware if you bring dogs they charge $30/night/bedroom, so if you have 2 dogs it's $60/night (might just want to board your dog then!). Great shuttle service to ski resorts and anywhere else (grocery store, downtown etc.).Genuine Expedia guest review
"Nice condos bear park city bus."
We had one room at the Marriott (across the street) and one at the Park Plaza. If we could have combined the room at the Park Plaza with the amenities of the Marriott it would have been perfect! The park plaza gave us a beautiful room with a full kitchen, dining area and living room with a working fireplace. The bedroom was spacious with a big king […] bed. Living quarters at the Park Plaza were infinitely better; the marriott scored better on amenities though. No signs of construction that others warned about. It must be finished. Read moreGenuine Expedia guest review
The people at the Park Plaza really took care of us. We stayed for two nights in one of their two bedroom suites. We enjoyed the fireplace and the soft beds. Everybody was very helpful.Genuine Hotels.com guest review
Hotel was dark and had an overall odor of chlorine.Although our room was remodeled the finish work was poorly done. The rooms are noisy and we could hear the occupant above walking around all night long as hear the construction in the neighboring rooms during the day..Genuine Expedia guest review
"My only complaint is the mattress."
I liked the underground parking. The staff was very nice. The pool area was nice to spend time in and the room was good as well. The bed, however, has left my back in pain for a couple of days. My wife and I had a difficult time sleeping.Genuine Expedia guest review
The resort was nice and convenient if one has a rental car. The resort has a shuttle that it runs but we were too early in the season so it was not operating.Genuine Hotels.com guest review
This timeshare condominium is undergoing renovation so my advice is: Don't go until completed. Our condo was on the 1st floor with a view of a monster, green dumpster. The unit (101) was almost renovated but lacked some finishing touches such as major appliances, leaking drains in the bathroom sinks, missing some baseboards and DVD player. I must credit […] the resort with being very explicit on their website about the renovation and the rates were discounted accordingly. Also the staff was prompt to respond to any problems we had. Read moreGenuine Expedia guest review
"Great place for a getaway!"
The room was spacious and very nice. Large, functional kitchen and nice seating area. The pool/spa area is very nice. Indoor parking is also a plus.Genuine Hotels.com guest review
"Not quite as described"
My wife and I just took a quick one-day trip to Park City and this resort looked pleasant and had a fairly low price. The room we received was not at all the room described on Expedia, however. We reserved a non-smoking standard condo with a queen-sized bed. It was supposed to be 860 square feet, but the room we received was appx. 350 square feet. […] It was supposed to have a fireplace, which it did not have. It was supposed to have a second bathroom, which it did not have. It was supposed to have a view of the mountains, which it did not have, unless I opened the window and stuck my head outside of it. From inside the room the only view was of the other wing of the hotel. It was also supposed to have a separate dining area, which it did not have (of course: 350 square feet is not enough for a separate anything). I don't know why they didn't give us the room we reserved, but there it is. The mattress, bedding, and pillows were all adequate, although the "queen-size" mattress was at least a foot narrower and shorter than the queen size mattress we have at home. The blinds did not block the bright lights outside the room, so it never really got dark inside, which makes sleeping difficult for me. It wasn't terrible, but we're definitely trying a different place next time. Read moreGenuine Expedia guest review
"Luxury at an Affordable Price"
Park Plaza Resort was much closer to 4-star than 3-star lodging. Their 1-bedroom suite is the way to go. The convenience and accessibility to Park City area resources (dining, skiing, shopping, etc.) was very good. The front office staff was very courteous, professional and responsive to needs. Free/covered parking is also an awsome feature. Two minor […] recommendations would be 1. adjusting pool hours from 9am-11pm to 7am (for lap swimmers)-11pm, and 2. auto wi-fi Read moreGenuine Hotels.com guest review
"Nice hotel a few miles away from sites."
The junior studio was comfortable and clean. The front staff was very friendly. My complaints were the walls were extremely thin and I could hear everyone in the lobby and in the room next door. Also, there are no dark out curtains and the light from the courtyard made my room bright. Overall, this was a very nice and affordable hotel.Genuine Expedia guest review
"Not What It Appears to be"
No Free Coffee, a charge for every cup, Small singles rooms, Poor Front Desk Customer Service - treating customers rudely and insensitive to needs, Hidden Fees not communicated by Hotels.com to customers or from hotel to hotels.com. Not per friendly. Hotel located next to busy street. Electronic exit access did not work. Clean and quiet but very unfriendly, […] staff avoids helping guest or seem afraid. Stress from this experience ruined our getaway and time in Park City. Read moreGenuine Hotels.com guest review
We selected this room for the price for just one night but little did we know we would be getting the worse accommodations ever. When we arrived to check in at 4 pm the hostess had the nerve to tell us that we might have to wait a little bit because the room might not be ready. If check in is at 4 pm, my room better be ready...fortunately it was, because […] I was tired and not ready to argue with anyone, esp. since we had reservations. So we went up to our room which was located in front of the elevator, when we opened the door, the room was smaller than any hotel I had stayed at previously. It had a kitchenette which we didn't need and the sink also served as a wash basin for brushing teeth etc. and had poor drainage. The carpet was dirty and had rolls in it from either being too old or water damage. The room was stuffy and the a/c didn't seem to work very well, fortunately we had a window we could keep open. When we opened the door to the bathroom you literally could have just stepped into the shower. When we finally got through the shock of being in this room and settled down for the evening we realized the tv was positioned directly in front of the door, so it made it difficult to watch from the bed. Needless to say, I would never recommend this place to anyone!! Read moreGenuine Expedia guest review
Great place to stay, beautiful, very clean and very reasonably priced.Genuine Expedia guest review
"within travling distance of parks"
I enjoyed my stayGenuine Hotels.com guest review
"Beautiful room, convenient location"
Enjoyed our stay. I have booked for a future trip to Park CityGenuine Expedia guest review
My only problem was with the wifi. Was very slow couldn't use it. Otherwise nice property at reasonable rate.Genuine Hotels.com guest review
"Good place for stay!"
Good place for family Indoor pool and SPA are good point of this hotel but need towel for pool Near my room there was construction going on and make loud noise in the morning but that isn't the hotel responsibility.Genuine Expedia guest review
"Nice, clean close. very good place to stay."
room a little small but very clean and great locationGenuine Expedia guest review
"Nice room would love to come back and stay longer"
We had a lovely stay the day we checked in the front staff was not very friendly. However when we checked out the front staff was warm and charming and a very friendly fun person!!! We would come back just to see him!!Genuine Expedia guest review
Everything about this hotel was great! The pool was tiny, but clean and open late. We had a great stay!Genuine Hotels.com guest review
"Clean and Comfortable"
Quiet enough to be pleasant. Out of the "go crazy" area if you want some peace. Desk service was excellent--very friendly and helpful. Indoor pool is great for kids; hot tub great for adults and teens. Great steak house right across the street. Fast food is close by, but not very good....clean?? Great parking garage for security. Laundry services g […] ood. Read moreGenuine Expedia guest review
"Love this hotel!"
We love this hotel because we can stay and cook our own meals or eat out. It's close to everything we needed while we were there...restaurants, grocery store, gas, outlets, it's all close by. The staff is friendly and helpful with what we needed.Genuine Hotels.com guest review
"Nice, clean, comfotable"
Looking forward to coming back, staff was great, Room was nice, kids loved the pool!Genuine Expedia guest review
"Just ok hotel"
We booked a pet friendly mini suite. The room was clean but older. The walls are so thin. The family above us made lots of either running, walking,jumping around it drove us nuts. We finally called front desk at 10 pm. They did nothing. We called a second time about 10:45 because it was so loud. The staff called us back to say if it didn't get quieter […] they would move us. It did get quieter. We thought maybe they talked to them. This is a time share hotel. You don't a warm friendly feeling from staff. Lots of rules for towels, pets, etc but not a blade of grass for a pet. Wouldn't stay again. Read moreGenuine Expedia guest review
"Clean rooms and staff was friendly."
I was originally coming for one night, my car broke down and the staff directed me to the nearest mechanic. The car had to stay with the mechanic all day so I decided to stay one more night since I knew the rooms were clean, the linens smelled fresh and there was a swimming pool for my kids to play in. The room again was very clean (there is a kitchen […] in each room with a refrigerator, microwave, dish washer, and dishes in each room by the way).... we walked across the street to buy lasagna for dinner, the kids went swimming and then we ate our lasagna. The next day, I needed to get back to the car shop, it was not too far but with young kids, it's better to get a ride so i asked the front desk if they had a shuttle, he informed me that the shuttle service is only for the winter time but he knew that my car had broken down so he offered to get a ride on the shuttle anyway.... that made my day. I would recommend this hotel for sure. This is where I'm staying next time i visit park city. Read moreGenuine Expedia guest review
The pool water felt like it hadn't been emptied in years, we smelled like mildew after swimming in it and didn't go back in. Housekeeping never made it to our room during a 3-day stay, when we needed fresh towels we had to hunt them down. When we checked out I triple checked the charges yet when I got home, found a mysterious $35 charge that was never […] listed. For the price I would stay somewhere else next time despite the convenient location and in-room kitchen. Read moreGenuine Hotels.com guest review
It was very nice, I just wish they would have had grills and tables on each patio. One working grill for the whole condo complex, is bad.Genuine Hotels.com guest review
Everything was wonderful. The front desk people really made us feel right at home.Genuine Hotels.com guest review
"Comfortable resort feel"
Good for families - a pool in the center of the hotel. Room was spacious and quiet with a nice kitchen. Great restaurant - Grub Steakhouse - right across the street.Genuine Hotels.com guest review
I was at this hotel for a soccer tournament and I liked that it had a full kitchen and the location was perfect.Genuine Expedia guest review
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