Windsor Plaza Hotel - Ho Chi Minh City

not the first visit , in general same as usual but you no longer get free beers in your room however you can still go to the lounge , happy hour is still good

Genuine Hotels.com guest review

Feel like home . I stayed here every time I traveled to saigon. Good customer service. From door man to housekeeping, always greet me with big smile on their face. Love this place !!!

Genuine Hotels.com guest review

I booked this hotel because it is right next to An Dong Plaza. Besides, i only stayed for one night. The lobby was really nice, but not the room. It looked old. There was no internet in the room. I had to pay around $17 for 24 hour WIFI. I had difficulty connect to the Internet and had to call reception several times. Overall, it was not worth the price. […] I will probably not come back. Read more

Genuine Hotels.com guest review

Strongly suggest you do not stay at this hotel if you want to fly out the next day. Hotel Car service to Airport for two people charge $43, which is 900,000 dong. Way too expensive. We have a double bed, they are too small.

Genuine Hotels.com guest review

All was Great Did not have WiFi Must pay for internet svc Used AT&T for data so I could keep in contact with my business Was charged over $300 for this service With WiFi or internet svc....there would have been no extra charges Hotel Yun's Paradise & Novotel all have free WiFi & internet !!!!!

Genuine Expedia guest review

Great breakfast buffet, focused on Chinese, but enough variety to satisfy most anyone. Travel time to most popular areas must be considered. Retail market (knock off) on lower floors offers bargaining opportunities. No wifi in rooms can be a problem, but business center available selected hours.

Genuine Hotels.com guest review

The hotel is very modern, clean, affordable, and convenient location. Services are great, there is always someone to assist you when you have a question.

Genuine Expedia guest review

Yes I enjoyed my 3 days stay at windsor hotel so much I want to go back and stay there. Food was suparb.convenient timings, delicious contents.....loved it. Evening snacks on top floor was a real treat. I recomend this hotel to all....

Genuine Hotels.com guest review

Beautiful resort. Wonderful people.

Genuine Hotels.com guest review

the surrounding area is not too good, street is too narrow and tight, too many cars and motocycles, this is not the fault of the hotel but the location that the hotel is situatede in the city.

Genuine Expedia guest review

I have stayed at the Windsor Plaza several times and the experience has always been excellent.

Genuine Hotels.com guest review

The location of the hotel is fine as the hotel offers a shuttle service and the concierges are happy to organise taxis for you. The service I found in this hotel was not 5 star. In other hotels we have stayed hotel staff are eager to help in any request or find us a room if we get there early off trains/planes here we were told blankly we could only […] check in at 2pm after we arrivred off an overnight train at 4am. We were not offered any alternative. We asked if we could take the free shuttle bus into the city at 7am, we were told it was only for guests and we had not checked in yet. We asked if we could wait until breakfast commenced serving - we had trouble convincing the restaurant to let us eat and pay with cash. Our towels in our room had makeup stains on them. The rooms were comfortable and had the all the amenities that you would need however. Read more

Genuine Expedia guest review

not a 4 star hotel as noted, pool are small and exercise equipment are old and facility so small.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

After traveling for weeks, the Windsor Plaza provided welcome relief. The staff was professional, knowledgeable, and kind. The food was good. The location was excellent. The service was great. What more can you ask for?

Genuine Hotels.com guest review

Most staff at Windsor hotel are very pleasant and professional, specially Nghia at the fitness center. Hopefully the staff at the main entrance are pleasant same as other departments.

Genuine Expedia guest review

My biggest issue with this hotel was the location. It made for long taxi rides to the places that I needed to go. The hotel was fine and the staff were very nice!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Unfortunately I had a gastro bug prior to checking in the Windsor but it was a very comfortable place to recuperate. I stayed in the executive suite and was checked in very efficiently and warmly on the 24th floor. Room service brought complimentary fruit and chocolate. I had four pieces of clothing cleaned for free and it was a same day service. Didn't […] get to try the buffet breakfast but the roof area looked great with a swimming pool and terraces overlooking Ho Chi Minh City. I will definitely return to this hotel which was a bargain for the price. Read more

Genuine Expedia guest review

Staff were friendly and inquisitive (in a good way) about your stay, which made it easier for them to make my stay as good as possible.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room is clean and spacious! Buffet breakfast has way lot more options than usual. A little far from the center but right beside the hotel is a shopping mall:)

Genuine Hotels.com guest review

great place to relax and unwind in complete comfort

Genuine Expedia guest review

We have stayed at this hotel twice, two years in a row. For us it is the hotel of choice to stay in HCM City as the Hotel itself and all of its staff is excellant. The international breakfest buffet is to die for and is great for all tastes from north amercian to asian. In particular the Guest Relation Department Manager and associated staff of exceptional […] and are able to assist you in anything ranging from tours, to shopping. Read more

Genuine Expedia guest review

Hotel located away from city centre but a regular shuttle service provided very efficient transfers from early morning to late night. Excellent staff, the Guest Relations officer provided us with printed details of all the opening hours for the must see sights and also recommened restaurants which were all excellent and within easy reach of the shuttle […] route. Lovey rooftop bar with great city views, ideal for a nightcap. If possible go for the executive package as it allows all day access to the executive lounge and a superb breakfast on the 24th floor. Read more

Genuine Hotels.com guest review

My wife and I stayed for three nights and we both enjoyed our stay at the Windsor, with it's top class rooms and views of the Ho Chi Minh City. The staff were fantastic and very helpful

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Receptionist tried to convince me to upgrade to executive level on 21 to 23 level. Additional charge at US$30 per day. Eventually, I insisted to my booking on deluxe room and I had a room on non-smoking level on 19 level. Room is big enough to comfortably accommodate for 3 beds. Luckily, I didn't listen to the receptionist to upgrade. Location is far […] away from downtown. It only has1 settle bus per hour. Very limited choices of restaurants. Buffet breakfast is not so good (taste) but enough to fill your stomach. (Worst orange / pineapple juice I've tasted). Buffet dinner is better but too crowdy as a lot of local Vietnamese. On my last day, we took the 9pm plus fight. We checked out at 12pm then went to downtown and be back to hotel at around 3:30pm. We found there was no comfortable cafe inside the hotel to spend few hours. Finally, we needed to take a cab to Equatorial hotel (Very nearby, only few minutes away if by cab) for afternoon tea and light meal. Overall, it is considered not international standard hotel (It can't be 5 stars and maximum 3 to 4 stars in international standard). Good for low budget, non-business traveller. There is a shopping centre next to hotel with shops selling mainly clothings (low end) and some souvenior (third floor). Though Ben Thanh Market will be slightly cheaper and have more variety but here you can buy at your very last minutes before heading to airport. There is a new supermarket in the shopping centre and you can change the lift on 4th floor to M level directly. The hotel has a game room, open from 3pm to 11pm and you can spend your time to play Wii and Play station with your kids. So I'll still consider it if it is for personal trip. But for sure will look for hotels in Dong Khoi Street as more convenient to work. Read more

Genuine Hotels.com guest review

2 night stay while travelling Vietnam, we decided to treat ourselves and stay at The Windsor. From the welcoming conceirge and very helpful reception, could not fault the staff, food, cleanliness of the hotel. You'll do well to find a better value, better quality hotel in Ho Chi Minh

Genuine Hotels.com guest review

Our stay at this hotel was 1st class. Recommend upgrading to executive room for a few extra dollars, free access to executive lounge with free wireless and happy hour( free drinks and finger food) would stay in this hotel again staff were excellent,very friendly and extremely helpful.

Genuine Hotels.com guest review

Stayed here for 3 nights and was a very nice stay. Staff was friendly and also could speak decent english. they also have a nice travel desk which was good. the streets near KFC is spooky as there we two guys ready to snatch my wifes handbag. overall good hotel and a good breakfast spead.

Genuine Hotels.com guest review

The hotel is great, the service is good, about the breakfast was not too bad, but the service in the breakfast floor is bad, the rest i am quite happy about that.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

such like this 5 star hotel are no provide free wifi even in main lobby....this is one thing i cant believe ... if compare the those 3 star hotel around the HCM city...

Genuine Hotels.com guest review

This is a great hotel, it is a little out of the way but they offer a shuttle bus, so all is good, good shopping next door and nearby. have stayed there twice and do recommend it, the staff are helpfull, you do have to pay for internet which bugged me. Check in staff and bag staff are great. Breakfast is fantastic. If traveling with kids be aware of […] kids rates, they can stay in your room, but they share your bed unless you pay for a bed. Read more

Genuine Expedia guest review

I enjoyed the 10 days in the hotel, we had in the Executive room, very god, especialy the barfridge is free, between 5pm - 7pm Happy Hour buffet with snacks / Beer / Wein. AMENITIES are very good. I thing the Singapore Slings are very good! All service people are very nice and helpful. No free transfere to Airport, Taxi 8 - 10 US. The Taxi from Airport […] was $30US..... ( 4 people)! Read more

Genuine Hotels.com guest review

JOANNE MY WIFE AND I WERE WAY OVERDUE FOR A HOLIDAY OWING TO LONG WORKING HOURS AND NOT HAVING HAD A HOLIDAY FOR APPROXIMATELY 2 YEARS . WE LEFT NEWZEALAND WITH NO IDEA OF ASIA AS I HAD BOOKED ON LINE AT 2.00 AM ONE SATURDAY, THIS TOOK ME ABOUT 15 TO 20 MINUTES AND MY WIFE DID NOT EVEN KNOW I HAD INTENTIONS TO ARRANGE THIS HOLIDAY. I BOOKED THROUGH […] EXPEDIA AND WHEN JOANNE WOKE IN THE MORNING I SAID WE ARE OFF TO SAIGON .HER REPLY I AM NOTGOING TO VIETNAM, BUT AFTER A FEW MINUTES SHE REALISED IT WAS GOING TO HAPPEN, SO THIS WAS THE START OF THE BEST HOLIDAY OF OUR LIFE FOR 13 DAYS .WE BASED OURSELVES AT THE WINDSOR PLAZA HOTEL IN DISTRICT FIVE, OUR ROOM ON THE 18TH FLOOR GAVE US A MAGNIFICENT VIEW OVER SAIGON, FOR THE FIRST WEEK WE EXPLORED THE CITY AND GENERALLY RELAXED IN THE AFTERNOON,THE HOTEL HAD A SHUTTLE SERVICE WHICH HAD FIVE DROP OFF POINTS IN DISTRICT 1 AND RAN EVERY HOUR OVER THE SAME ROUTE.WE BASICALLY STAYED AWAY FROM WESTERN FOOD AND INDULGED IN THE LOCAL CULTURES AND FOODS.THE MEALS AT THE WINDSOR WERE OUTSTANDING AND THE SERVICE IN THE DINING AREAS WERE OF THE HIGHEST ORDER,I CANNOT COMPLIMENT THE SERVICE OF THE STAFF ENOUGH. THE SECOND WEEK WE TOOK DAY TRIPS TO THE MEKONG DELTA AND TRAVELLED TO AN ISLAND IN THE DELTA TO A PLACE CALLED THE FARM WHERE WE INDULGED IN LOCAL CUISIENE ,ALOT OF ACTIVITIES OF INTEREST WERE THERE , ALSO ON ANOTHER DAY WE TRAVELLED TO THE CHU CHI CHI TUNNELS THIS WAS A SOMBRE EXPERIENCE . SO TO SUM UP 2012 HERE WE COME VIETNAM Read more

Genuine Expedia guest review

Food is very good. Happy people. Very good view from rooftop. Love the hotel. Good price they have transport to city center

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I liked their prompt hotel shuttle service serving every hour from the hotel to key areas in District 1 (where the action is) and back. Get the list of shuttle schedules from the GF lobby. Shuttle trips cover the 7am-11pm time range. There's also the An Dong Plaza in the hotel building that has shoe, bag, home accessories and clothing stores; restaurants; […] currency exchange centers; ATMs and restaurants - very convenient especially for the first-time Vietnam traveller. Breakfast buffet is extensive enough and varies everyday although some food are so-so but it serves customers until 10am and you may request for steamed rice if it is not in the buffet spread - for those Asian travellers. We reserved a deluxe room and got a nice one on the non-smoking 19th floor with a good view. We arrived at past midnight and check in was a breeze. Reception people even called to check if we liked the room. Soundproofing is very good. I suggest trying the restaurants in the hotel - there are Chinese, fine dining and Rooftop restaurants in the hotel with wonderful views of the city.. For Cu Chi Tunnel tours, there's a tour desk at the 4F reception area that charge reasonable rates. It's a must-try experience but not for claustrophobic people. No need to book for city tours. Just take the hotel shuttle to Ben Thanh market or to Amigo/Garstendat restaurants in district 1 and the rest of the sights are all in that district withing walking distance. It's a good way to soak in the local flavor too. Overall, we had a wonderful and comfortable 1-week stay! Thank you Windsor Plaza Hotel! Read more

Genuine Hotels.com guest review

the hotel is very glitz and ritzy - really a 5 star hotel. It is located in the heart of Chinatown and they get a lot of very affluent clients from China staying there. As a matter of fact, the whole 5th floor is a Chinese restaurant. I felt the staff treated us like second class citizens because we did not fit the mold of rich and oriental. They did […] provide free transportation by van to and from downtown. Personally, I would not stay there again. Read more

Genuine Expedia guest review

We asked specifically of a quiet room and got an ok for that. However, they put a bunch of noisy teenagers on the same floor who were up late making a lot of noise. Talked to the hotel managers to change rooms and finally got an ok but it was a big hassle. This should not have happened at a hotel of this rating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel had a great location, there is a massive shopping plaza right next door! And a supermarket so you can stock up your mini bar! The hotel also provides a free shuttle bus to a few locations that are worth seeing. The old market is on the route as well as a few good bars and restaurants, and you can charge it back to your hotel room! Too easy! I […] found the staff to be very friendly and willing to help. Dinner on the roof top restaurant was great. You could sit back and enjoy happy hour a listen to the hussel and bussel of the night. Read more

Genuine Hotels.com guest review

It was a great hotel. Friendly cooperative staff. They also have free shuttle buses to main town. Good location for the hotel as well. I would definitely stay there again.

Genuine Expedia guest review

I recently had the pleasure of staying at the Windsor Plaza twice in recent weeks. The first time I stayed in a standard room and the 2nd time I stayed in the Club Rooms. Both were very good value for money and I would urge anyone to upgrade to the Club Rooms. The extra benefits were well worth the little extra in cost. If I was however being extremely […] fussy I would say the check in / reception girls on the 24th floor were not that friendly any time I visited the lounge, with the exception of the girl who was the assistant manager who's name I cant remember but I can remember she was getting married on the 18th december, she more than made up for her reception staff and was a total credit and a great asset to her company, I think she deserves a special mention. The hotel itself was great if not a bit out of the tourist area although the shuttle bus was great and had good use of it, as did many other hotel visitors. So all in all was very happy with the hotel and if I was going back to HCMC I would use the same hotel. Read more

Genuine Hotels.com guest review

Stayed here with my husband for 3 nights on a special rate which was great value for money. The rooms were huge and very clean. I was concerned about disco noise from other reviews I read but we were on the 10th floor and it was completely quiet. Food in the restaurants quite pricey for Vietnam but other eating options outside the hotel (Pho 24 directly […] across the road). The rooftop pool was very nice, open air. Staff really helpful, and shuttle to centre a good service. We are going back there at the end of our time in Vietnam, probably the best indicator that we were very happy with this hotel. Read more

Genuine Hotels.com guest review