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Riu Palace Las Americas All Inclusive, Cancun

4 stars
Blvd. Kukulcan, Km 8.5Manzana 50, Lote 4, Zona Hotelera, CancunQROO77500Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Cleanliness
Quite clean
1304See all 1,304 Hotels.com reviews
From 5,545 reviewsTripAdvisor Traveller Rating

Riu Palace Las Americas All Inclusive, Cancun

Hotel Info: ‎866-539-8117‎

from $298
  • Suite Vista al Mar Mexico
  • Junior Suite Europe
  • Jr.Suite Mexico
  • Junior Suite Oceanview Latam
  • Junior Suite
  • Junior suite Ocean view
  • Suite Ocean View
  • Suite Jacuzzi Ocean View
  • Junior Suite Oceanview Europe
  • Junior Suite Vista al Mar Mexico
  • Junior Suite Latam
  • Super Saver
  • Suite Jacuzzi Vista al Mar Mexico

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
Guests booking Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico should note that cancellations made 72 hours prior to arrival will incur a 2-night penalty for stays from now – April 30, 2016 and 1-night penalty for stays from May 1 – December 23, 2016. In both situations (1 or 2 night penalty) RIU will charge the rate of the first or first 2 nights of stay. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Health club
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Soccer
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

As expected of a luxurious hotel, guests receive high quality spa services at Riu Palace Las Americas All Inclusive. The hotel’s wellness center, Renova Spa, offers a variety of treatments and massages, including Aromatherapy treatments. Additionally, visitors can enjoy excellent amenities such as the freshwater swimming pool, spa tub, gym, and sauna.

Guests under 18 are not allowed in the spa.

Dining

Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Tio Pepe - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Onsite venue #5 - steakhouse.

Riu Palace Las Americas All Inclusive, Cancun’s small print

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Riu Palace Las Americas All Inclusive, Cancun

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