All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
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Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juarez, CHIH, C.P. 32424, Mexico, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 108 reviews)

  • Food
    Delicious food
  • Cleanliness
    Clean
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Breakfast is average
  • Room
    Room is not nice
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3.0 / 5Good
"Avoid this hotel if you want to sleep"
This Hotel would be great but there are 2 topics important to considerate, first, there are a light in front of the room, very powerful light, that means that you will "alert" all the night and you are not going to sleep well, and there is something like a electric station or something that produce a strong noise some times at the night, so you are not going to be able to sleep very well... that's the only problem.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2016
MAURICIO
US
5.0 / 5Outstanding
Great free breakfast!
Genuine Hotels.com guest review
1 night family trip Nov 20, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent service"
Excellent service Except for the small gym and poor WiFi
Genuine Hotels.com guest review
8 night business trip Nov 17, 2015
Elias
US
2.0 / 5Fair
REMODELING DURING OUR STAY, POOR BREAKFAST, SMALL ROOMS, BAD SERVICE.
Genuine Hotels.com guest review
1 night business trip Nov 2, 2015
Javier
US
5.0 / 5Outstanding
"great place to stay and relax"
We like the service and cleanest all around
Genuine Hotels.com guest review
5 night family trip Oct 1, 2015
Daniel
US
5.0 / 5Outstanding
"Great Stay"
Great stay have stayed there 3 times and liked it every single time, nice and quiet off main streets makes it even better.
Genuine Hotels.com guest review
1 night trip Sep 26, 2015
Donald
US
4.0 / 5Excellent
Good place to stay. Simple rooms but functional. Overall good experience.
Genuine Hotels.com guest review
2 night business trip Aug 26, 2015
Luis
US
5.0 / 5Outstanding
The hotel staff was professional and helpful. Free shuttle service, gym and wifi. Overall an amazing experience.
Genuine Expedia guest review
Other trip Aug 23, 2015
Raquel L
US
4.0 / 5Excellent
"SATISFIED"
I was there for 7 days my self on business, the hotel was comfortable, it had breakfast buffet, the housekeeping always knocked before coming in. The lobby and buffet are was clean , hotel employees were nice and helpful. The transportation provided by the hotel was friendly, on time, and helpful. The room was clean with your basic queen size bed, small tv, and your basics.In the reception area they offer a safety box to secure any items, a good medium size, you get to keep the key. The only thing bad in the beginning was BAD signal, BUT they were fixing it and i got good signal.....
Genuine Hotels.com guest review
9 night business trip Aug 8, 2015
jose
US
4.0 / 5Excellent
the reservation were not updated so they called to ask why what´s that.... they resolved it very quickly..... good enough
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
PERLA G
US
4.0 / 5Excellent
"good value"
I have a relaxing experience at this hotel and the staff was very friendly
Genuine Expedia guest review
Other trip Jul 19, 2015
A Traveler
US
3.0 / 5Good
"Nice rooms but lacked in other areas!"
Nice, clean rooms but lacked in other areas. The water pressure in the shower was very, very low! The air conditioner was loud and made a faint rattling sound. If you're a light sleeper, it will keep you awake. Also, there was no hair dryer or iron in the room.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Pedro
US
2.0 / 5Fair
Shower head broken, water went everywhere. They have a vehicle they said they could drop us off anywhere with in a six mile radius. When we went down the next day to get a ride it was 11:00 o'clock and now they said they where done giving rides for the day but they never gave us a schedule they made it sound like it was at our ready.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasantly surprised."
This is a great hotel to stay in! It's clean, comfortable and the service was excellent. We stayed here for consular interview. They provide shuttle service to all appointments, they have a small gym and access to computers. I felt like I didn't even leave the U.S. This is a high quality hotel, I encourage anyone who will be in Juarez to stay here. Also, there are lots if fancy and delicious restaurants within walking distance.
Genuine Hotels.com guest review
6 night business trip Jun 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel good location,easy to find"
was very good because has good access is close to entertainment places, safety parking, good breakfast, nice person attendant, clean rooms, good location, and very good service.
Genuine Expedia guest review
Other trip Jul 2, 2015
francisco
US
5.0 / 5Outstanding
"Juarez stay!!!"
Great stay! Super clean rooms!
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
Rodrigo
US
5.0 / 5Outstanding
"Close to U.S consulate"
Best place I could have stayed. It's safe and clean. Friendly staff. I loved it.
Genuine Expedia guest review
Other trip Jun 19, 2015
A Traveler
US
4.0 / 5Excellent
"City Express"
To get place pretty clean nice service was good
Genuine Hotels.com guest review
7 night business trip May 18, 2015
Fernando
US
5.0 / 5Outstanding
"Great"
This is mpy second time staying in this hotel, very clean, friendly staff , great breakfast!!!! If you want to stay in Juarez close to restaurant , night life ect.. I will recommend this hotel....
Genuine Expedia guest review
Other trip May 16, 2015
J
US
5.0 / 5Outstanding
"Excellent"
It was great customer service, room was very clean, and the location was great.
Genuine Expedia guest review
Other trip Mar 2, 2015
J
US
3.0 / 5Good
"Bad service"
Reception lady made me waste 30 minutes of my time for no reason and gave no compendation, disapointed
Genuine Hotels.com guest review
1 night trip Feb 13, 2015
ALEJANDRO
US
4.0 / 5Excellent
"Good price. Good service."
Pleasant.
Genuine Hotels.com guest review
1 night business trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to various amenities. Overall very good."
Comfortable rooms. Great services. Close to amenities. Excellent Staff.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to restaurants"
The hotel was very nice and clean, the staff was very nice and professional
Genuine Expedia guest review
Other trip Jan 15, 2015
Karla
US
5.0 / 5Outstanding
"very good comfort"
It was awesome this hotel has a very good service.
Genuine Hotels.com guest review
7 night family trip Dec 12, 2014
Maria M
US
5.0 / 5Outstanding
"great hotel great location great price"
this is a fine hotel friendly staff it is a very good price too they have a nice breakfast buffet the rooms are clean it would be nice to have some of those built in hair dryers....they dont have them make sure and take one if you need it bed was comfy if you ask for a room on the top two floors you can get american cell service without having to do international roaming their internet is a bit slow only real drawback....there are several nice restaurants very close by across the street is a brazilian steakhouse and an argentine steakhouse a nice chinese restaurant nearby a disco close by a wingstop around the corner.....also it is a bunch of hype about how dangerous the city is if you are not doing anything illegal you will be fine use common sense i feel safer in cd juarez than chicago or downtown atlanta
Genuine Hotels.com guest review
1 night trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
":)"
great for a getaway week end
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
jose
US
2.0 / 5Fair
rooms to small, beds to small, halls to hot, breakfast not good, good people
Genuine Expedia guest review
Other trip Oct 28, 2014
ogg
US
5.0 / 5Outstanding
"Great hotel went down to get new crowns"
A lot easier than going back and forth to El Paso. High recommend.C
Genuine Expedia guest review
Other trip Sep 14, 2014
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
It was a good short stay. I would considered it for next time.
Genuine Hotels.com guest review
1 night business trip Sep 9, 2014
A Traveler
US
3.0 / 5Good
"Not For same day reservations."
If you're needing a room for the same night you may want to go somewhere else. I made my reservation from the hotel since my phone stopped working. I told the front desk rep I needed the wifi to MAKE my reservation thru hotels.com. She told me to do it in the business center. After I did it she told me that it wouldn't be ready till tomorrow since their "system" stops taking online reservations from other websites at 8. She did apologize for not telling me before and called her mgr to see if they could acomodate me some other way. After 30 min if going back and forth I had to give her my cc and open a voucher for another night and the next day she closed it at 0 balance. I have not received my statement so I'm hoping everything is ok. Other than that I've stayed here before. No complains. Is a small clean room at a good location. You want bigger and better pay double at Hampton inn next door. Good hotel too.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Pedro
US
1.0 / 5Poor
"Who gave 4 * to this hotel I say 0*!!"
The room was dirty. The bath as well. I would not purchase again hotel from Hotel.com you don't know what you are doing!!!!!!
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Dario Teby
US
4.0 / 5Excellent
"Good"
Good for one night. Close to event location and other nice restaurants.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
"It was very nice. Food in the morning was good ."
We love to stay in this hotel .It was cheap but the best for you money .staff is the best.
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great staying"
My parents and I stayed two weeks for business and the staff was very friendly and good attitude very clean environment, I would definitely recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
Victor
MX
5.0 / 5Outstanding
"Great hotel"
This is a great hotel clean and good service.
Genuine Hotels.com guest review
1 night business trip Dec 12, 2014
A Traveler
MX
4.0 / 5Excellent
"Andys visit"
rules for using the shuttle you have to sing way ahead in advance and by the hour is what the front desk clerks say and that is final. At least they should try to fit somehow the customer needs and not to be so drastic.
Genuine Hotels.com guest review
3 night trip with friends Oct 24, 2014
roberto
MX
3.0 / 5Good
"Good location."
The hotel staff gives an excellent service. The rooms are too small.
Genuine Hotels.com guest review
1 night business trip Aug 13, 2014
A Traveler
MX
5.0 / 5Outstanding
"Nice hotel great price"
everything was nice, parking smelled kind of ugly but everything else was ok
Genuine Hotels.com guest review
1 night business trip Aug 17, 2013
hector
MX

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"City express Juarez"
Hotel muy bien ubicado, en buenas condiciones con la excepcion de que solo un elevador funcionaba,el personal de recepcion del hotel no es atento ni amable con los clientes, tuve que recordarles que me regresaran mi identificacion despues de terminar de registrarme, al regresar la llave al dia siguiente solo contestaron "ok", ni siquiera gracias
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2016
Ramon
MX
4.0 / 5Excellent
Excelente
Genuine Hotels.com guest review
1 night business trip Jan 25, 2016
Percy
MX
4.0 / 5Excellent
"推薦"
Cp值很高!含早餐!
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2015
A Traveler
TW
4.0 / 5Excellent
"Gracias"
Estadía estupenda, servicio de recepción increíble.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2015
A Traveler
US
4.0 / 5Excellent
"MALESTAR Y DESACUERDO CON QUE NO ENTREGUEN FACTURA"
EL HOTEL NOS PARECIO BUENO SIN LLEGAR A LA EXCELENCIA. LO QUE NO NOS PARECIO ES QUE USTEDES COBREN EL HOSPEDAJE Y NO NOS DEN UNA FACTURA PARA DEDUCIR LOS IMPUESTOS, YA QUE ES UNA VISITA DE TRABAJO. POR LO QUE SEGURAMENTE YA NO UTILIZAREMOS SUS SERVICIOS Y HAREMOS EXTENSIVO ESTE COMENTARIO A NUESTROS CONOCIDOS, YA QUE ESTO NO DEBE SER ASI Y EL HOTEL TAMPOCO NOS DA FACTURA, DEBIDO A QUE NOS INDICA QUE LES FACTURA A USTEDES
Genuine Venere guest review
1 night business trip Nov 17, 2015
A Traveler
MX
4.0 / 5Excellent
"Conveniente y accesible"
Bien en general, tranquilos.
Genuine Hotels.com guest review
1 night romance trip Nov 11, 2015
Raul
US
4.0 / 5Excellent
"Close to restaurants, nightclubs and business area"
For the pragmatic traveler! clean room with a very comfortable bed. The Check-in/Check-out process was really quick so I didn't really get to talk a lot with the hotel personnel.
Genuine Expedia guest review
Other trip Nov 1, 2015
Alejandro
MX
5.0 / 5Outstanding
todo bien
Genuine Hotels.com guest review
1 night business trip Oct 18, 2015
aurelio
MX
3.0 / 5Good
"Hay que tener gente que apoye cuando alguien falta"
El desayuno un desastre, falto la persona encargada del mismo y no estaba surtido, teniamos prisa y tuvimos que irnos sin desayunar
Genuine Hotels.com guest review
1 night business trip Oct 9, 2015
Ivonne
MX
3.0 / 5Good
Hacia falta limpieza en la habitación y mantenimiento
Genuine Expedia guest review
Other trip Oct 14, 2015
A Traveler
MX
5.0 / 5Outstanding
"Exelente"
Super bien
Genuine Hotels.com guest review
8 night business trip Sep 19, 2015
CARLOS ADRIAN
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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