All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAv. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juarez, CHIH, C.P. 32424, Mexico, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 45 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.4
  • Neighborhood
    4.4
3.0 / 5Good
"Bad service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Reception lady made me waste 30 minutes of my time for no reason and gave no compendation, disapointed
Genuine Hotels.com guest review
1 night trip Feb 13, 2015
ALEJANDRO
US
4.0 / 5Excellent
"Good price. Good service."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pleasant.
Genuine Hotels.com guest review
1 night business trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to various amenities. Overall very good."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable rooms. Great services. Close to amenities. Excellent Staff.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very nice and clean, the staff was very nice and professional
Genuine Expedia guest review
Other trip Jan 15, 2015
Karla
US
5.0 / 5Outstanding
"very good comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was awesome this hotel has a very good service.
Genuine Hotels.com guest review
7 night family trip Dec 12, 2014
Maria M
US
5.0 / 5Outstanding
"great hotel great location great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this is a fine hotel friendly staff it is a very good price too they have a nice breakfast buffet the rooms are clean it would be nice to have some of those built in hair dryers....they dont have them make sure and take one if you need it bed was comfy if you ask for a room on the top two floors you can get american cell service without having to do international roaming their internet is a bit slow only real drawback....there are several nice restaurants very close by across the street is a brazilian steakhouse and an argentine steakhouse a nice chinese restaurant nearby a disco close by a wingstop around the corner.....also it is a bunch of hype about how dangerous the city is if you are not doing anything illegal you will be fine use common sense i feel safer in cd juarez than chicago or downtown atlanta
Genuine Hotels.com guest review
1 night trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
":)"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
great for a getaway week end
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
jose
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
rooms to small, beds to small, halls to hot, breakfast not good, good people
Genuine Expedia guest review
Other trip Oct 28, 2014
ogg
US
5.0 / 5Outstanding
"Great hotel went down to get new crowns"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A lot easier than going back and forth to El Paso. High recommend.C
Genuine Expedia guest review
Other trip Sep 14, 2014
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a good short stay. I would considered it for next time.
Genuine Hotels.com guest review
1 night business trip Sep 9, 2014
A Traveler
US
3.0 / 5Good
"Not For same day reservations."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
If you're needing a room for the same night you may want to go somewhere else. I made my reservation from the hotel since my phone stopped working. I told the front desk rep I needed the wifi to MAKE my reservation thru hotels.com. She told me to do it in the business center. After I did it she told me that it wouldn't be ready till tomorrow since their "system" stops taking online reservations from other websites at 8. She did apologize for not telling me before and called her mgr to see if they could acomodate me some other way. After 30 min if going back and forth I had to give her my cc and open a voucher for another night and the next day she closed it at 0 balance. I have not received my statement so I'm hoping everything is ok. Other than that I've stayed here before. No complains. Is a small clean room at a good location. You want bigger and better pay double at Hampton inn next door. Good hotel too.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Pedro
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good for one night. Close to event location and other nice restaurants.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
"It was very nice. Food in the morning was good ."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We love to stay in this hotel .It was cheap but the best for you money .staff is the best.
Genuine Expedia guest review
Other trip Nov 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Value!
Genuine Hotels.com guest review
Other trip Feb 5, 2013
Joe
US
5.0 / 5Outstanding
"great service, clean rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
any time we go to ciudad juarez this is where we stay, we have stayed at 2 other locations and were not happy with the service or rooms so this is the only place we stay now, we have stayed at city express about 4 times now anywhere from 2 to 5 days and have always been very happy
Genuine Hotels.com guest review
2 night business trip Sep 10, 2012
MR & MRS Alamillo
US
4.0 / 5Excellent
"Very pleasant stay, close to good restaurants and"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great stay. Especially for a lower priced hotel. We loved the amenities like free breakfast and free wi-fi, free parking as well.
Genuine Expedia guest review
Other trip Aug 17, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great staying"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My parents and I stayed two weeks for business and the staff was very friendly and good attitude very clean environment, I would definitely recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
Victor
MX
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a great hotel clean and good service.
Genuine Hotels.com guest review
1 night business trip Dec 12, 2014
A Traveler
MX
4.0 / 5Excellent
"Andys visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
rules for using the shuttle you have to sing way ahead in advance and by the hour is what the front desk clerks say and that is final. At least they should try to fit somehow the customer needs and not to be so drastic.
Genuine Hotels.com guest review
3 night trip with friends Oct 24, 2014
roberto
MX
3.0 / 5Good
"Good location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff gives an excellent service. The rooms are too small.
Genuine Hotels.com guest review
1 night business trip Aug 13, 2014
A Traveler
MX
5.0 / 5Outstanding
"Nice hotel great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
everything was nice, parking smelled kind of ugly but everything else was ok
Genuine Hotels.com guest review
1 night business trip Aug 17, 2013
hector
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Cheap and good!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very clean hotel and friendly stuff. Close to the party area!
Genuine Hotels.com guest review
1 night trip May 9, 2015
A Traveler
DE
5.0 / 5Outstanding
"Muy agradable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Mi estancia estuvo muy bien el desayuno era muy rico las habitaciones muy amplias y confortables y el personal muy atento y amable, y mas una chica rubia que nunca le pregunte su nombre, el único pero que yo les pondría es el internet que es muy lento de ahí en mas excelente hotel
Genuine Expedia guest review
Other trip Feb 22, 2015
pera
MX
2.0 / 5Fair
"No respetaron reservacion"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
No me respetaron mi reservacion Me dieron un cuarto con dos camas mas pequeñas. Yo habia reservado para un cuarto con una cama queen.
Genuine Expedia guest review
Other trip Feb 16, 2015
Edgar
MX
4.0 / 5Excellent
"FELICIDADES"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
NO TENGO NINGUNA QUEJA.EL PERSONAL ES MUY AMABLE.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
jose guillermo
MX
4.0 / 5Excellent
"solo una noche"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Tuve que quedarme de emergencia solo una noche y estuvo bien.
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
MX
5.0 / 5Outstanding
"Perfecto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy pero muy bien
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2014
Juan
MX
5.0 / 5Outstanding
"Estupendo y confortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excelente todo la atencion de primera las instaciones muy bien limpio el lugar muy amable el personal en general mi estancia recomiendo el hotel
Genuine Hotels.com guest review
2 night romance trip Nov 22, 2014
Juan
MX
5.0 / 5Outstanding
"muy satisfecho"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente ubicacion, atencion y desayuno bastante aceptable
Genuine Hotels.com guest review
3 night business trip Nov 4, 2014
Raul
MX
4.0 / 5Excellent
"Perfecta Ubicacion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me pareció excelente su ubicacion y su servicio, los cuartos pequeños pero muy comodos.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Monica Recillas
MX
4.0 / 5Excellent
"Buen servicio"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Muy buena ,la limpieza total y la comodidad, ademas de la ubicacion.
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
EBAEZ
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
buena
Genuine Hotels.com guest review
1 night business trip Aug 5, 2014
RICARDO SILVA
MX
4.0 / 5Excellent
"HOTEL LIMPIO Y TRANQUILO"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
DESCANSE MUY BIEN Y LA ATENCIÓN DEL PERSONAL MUY AMABLES
Genuine Expedia guest review
Other trip Dec 17, 2013
Gabriel
MX
5.0 / 5Outstanding
"Cómoda y placentera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Buen hotel, cuenta con lo básico y limpieza necesaria. y esta en buena ubicacion
Genuine Expedia guest review
Other trip Dec 8, 2013
Lcs
MX
3.0 / 5Good
"no sirve el elevador, la regadera rota"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
huele feo la alfombra, no sirve el elevador, la regadera rota, el personal amable
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
A Traveler
MX
5.0 / 5Outstanding
"Servicio de primera."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena.
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
A Traveler
MX
5.0 / 5Outstanding
"Cerca de consulado americano"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente trato por parte del personal de hotel. Todo muy bien mantenido y limpio.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2013
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
muy comodo...mucha seguridad en el hotel...muy limpio,,,muy atento el personal..
Genuine Hotels.com guest review
2 night trip Jun 13, 2012
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Mar 13, 2015
Omar
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Nov 14, 2014
Alberto
US
5.0 / 5Outstanding
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 9, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Dec 19, 2014
Adalberto
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Sep 5, 2014
EGM
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 1, 2014
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Jun 28, 2014
A Traveler
MX

TripAdvisor reviews for City Express Ciudad Juarez

Overall rating:Based on 17 traveler reviews

Most recent traveler reviews:

Overall Rating
"Convenient, clean and friendly"
05/19/15 Juliet M El Paso, Texas
We were in Juarez to attend a graduation party and needed a hotel close to the ballroom. Many people recommended this hotel and I am so glad they did. The hotel was spotless, the free breakfast was amazing and the price was great. The staff was very friendly and helpful.
Overall Rating
"Excellent"
03/07/15 JorgeOcasio33 Charlotte, North Carolina, United States
Great location, the staff are very friendly, very clean , I enjoy my stay at this hotel, there. Are a lot to do around the area, overall i reccommend this hotel to anyone, and the price ...the best...
Overall Rating
"Great stay"
10/25/14 world_trv FL
Hotel is very clean, free breakfast is great with fresh fruits papaya etc, fresh milk, coffee, toast, sweet breads, Staff was very helpful & professional, free secured parking .. Would stay there again if I need overnight in Juarez, is it worth every cent
Overall Rating
"City Express always surprises me"
09/25/14 The_Darth_Fruit
This is a very convenient hotel, the whole building is a non-smoking facility (excellent), the staff is always kind, the prices are very affordable, very well located, and it has everything the highest rated hotel chains have: business center, gym, etc., and, it has something not many hotels have nowadays: a laundry machine and a dryer, awesome!!
Overall Rating
"Clean, economical, convenient"
09/06/14 maurif El Paso
We normally stay at this hotel when we attend any parties, visits, etc, their personnel is always attentive, their guards are always on point, the whole operation gives you a sense of security, never had any issues here, highly recommended, specially their rates.
Overall Rating
"Conveniente"
01/17/15 hummqelachingada
El personal es sumamente amable y eficaz Mi estancia fue muy grata me trataron como Rey me encanta el hecho que nadie utiliza el gimnasio lo cual me permite utilizarlo a mi completo antojo Aunque es solo cardio
Overall Rating
"Buen hotel en referencia al precio pagado"
11/13/14 Usefullinfo1980 Torreon, Mexico
Este hotel cumple con lo que ofrece. Tiene buena limpieza, seguridad en el estacionamiento, muy buen trato del personal. Los cuarto a pesar de ser muy pequeños, cuentan con lo necesario para una confortable estadía, siempre y cuando sea corta. Tiene wi fi gratuito.
Overall Rating
"Muy buena opción para viajar de negocios. "
11/06/14 Marco Antonio C Monterrey, Nuevo León, Mexico
Personal con una excelente atención. El hotel cuenta con una buena ubicación y tienen transportación gratuita. Muy buena opción para viajar de negocios. El único inconveniente son las almohadas y no hay servicio de tintorería los sábados ni los domingos.
Overall Rating
"Funcional"
09/08/14 MikelMex Monterrey, Mexico
En general estos hoteles se representan en una palabra: Funcional. Es un hotel muy bien ubicado (cerca del centro de convenciones Cibeles), muy limpio, moderno, cómodo, silencioso. Justo lo que se busca para ir de negocios a esta ciudad. Hay un par de restaurantes solo cruzando la calle y una pequeña plaza comercial con lugares para salir por una copa a la vuelta... todo se ve de primera categoría y muy seguro.
Overall Rating
"Muy atentos!!!"
06/03/14 ARELY S
Cumple de manera adecuada con las necesidades de un viaje de negocios. Limpio y excelente atención por parte del personal. Buena ubicación y el precio si corresponde a lo ofrecido por este hotel. Un plus es que esta en medio de buenos lugares para comer.
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