"Great Poolside Bar!"
Older typical middle keys motel. The resturant was closed indefinately, but there was many close by options to eat at.The service at the poolside bar was Great; combine that with the prices and we didnt want to leave the pool, which was huge and clean. The room was as expected, nothing fancy just needed a deep cleaning and a little updating but it was […] adequate for our stay. Overall the whole place could use some updating but would still recommend it for a few night stay. Read moreGenuine Expedia guest review
"The hotel stay"
The advertisement is not at all like the hotel. There are no boat or kayak rentals, the pool is in need of a cleaning, the furniture down by the water is torn and in disrepair. The staff have no customer service skills. I would not recommend nor would I ever stay at this hotel again.Genuine Expedia guest review
"Utterly "tired" resort"
It looks like forgotten in 70s of the last century. Personally - I see it as a fault. Huge one. Some might not agree, I suppose. I would have liked it if it was lost in, perhaps, 90s.Genuine Expedia guest review
Had a lot of fun here. It's the Keys. We refer to most of the hotels there as "sheek shabby". The place is aged, but was clean. The housekeeper was in daily and did a good job. The staff is friendly. I wish they would spend more time grooming the trees and shrubs, that would really help the aesthetics. We will be staying there again.Genuine Hotels.com guest review
"BEST. GETAWAY. EVER"
this was an unforgettable getaway for me, the hotel and surroundings were beyond amazing!!!! my boyfriend surprised me with this trip; all i had to do was book it, VERY CHEAP for an amazing place! i felt like i was out of Florida... the hotel back view is gorgeous. i'd go back in a heart beat! def recommend!Genuine Hotels.com guest review
Very nice. It would be nice if the rooms had a microwave oven. The pool, spa and bar was very enjoyable. We have suggested this motel to our friends and they also had a good visit.Genuine Expedia guest review
I will recommend this resort to all my friend. Nice ground wary clean and neat.Genuine Expedia guest review
"clean and friendly"
Nice place. Aging, but clean. Used the place for sleeping only so can't comment on much.Genuine Expedia guest review
"Hotel needs remodeling"
I was disappointed with the facilities. Can someone please vacuum the halls and sweep the pool area at least once a day? They have spent a bazillion dollars on a very nice harbor with Brazilian decking and lavish facilities at the expense of remodeling the hotel. I would have rather paid $50 more and stayed somewhere else.Genuine Expedia guest review
"Need some decent beds"
Old hotel in need of new beds. Rooms seemed clean but need a decent bed to get some sleep.Genuine Expedia guest review
"Not as advertised - disappointed..."
Hotel property was rundown. Rooms were fairly clean. Shower curtains were too small for bath tub. No hot water. Advertised a Tiki Bar that was never open. Advertised heated pool that was not heated. Advertised weekend DJ at the bar that never opened. Very disappointed.Genuine Expedia guest review
"Cleanliness of room/hotel"
This hotel was very run down. The grounds were ok but specifically the room was in dire need of repair. Walls need painting, bathroom wallpaper is peeling off walls. It was difficult to tell how clean the rooms were because it was so run down. We had to switch rooms from the first one were given because it had such a musty smell. Staff was friendly […] and you saw people working on the grounds all the time, the pool was decent; it was just very run down. Read moreGenuine Hotels.com guest review
It was what we wanted.Genuine Hotels.com guest review
"e.g. "Great hotel for a family""
It is older but well maintained. I think it is a good value for the money. I would stay there again. Didn't use the pool but it was clean and heated to a comfortable temperature. There were a lot of people enjoying themselves.Genuine Expedia guest review
"In the middle of the Keys"
The hotel is listed as a resort, but is mostly a small hotel. It is nicely located 1/2 way down the Keys so worked well to get to for the evening from Orlando area and then drive remainder of way to Key West for the tourist activities the next morning . Staff was very kind and helpful. The pool is shared with the neighboring condo as is the marina. […] No beach on site but a good municipal one is nearby. Good place for the money. Read moreGenuine Hotels.com guest review
This is just a roadside motel but priced as a four star hotel. It's dated, dirty and poorly maintained. The staff is far from friendly. There is no breakfast, and the wifi is hard to find if at all. Would never stay there again..Genuine Hotels.com guest review
Needs TLC. Less than clean room. Uncomfortable bed.Bedford _Genuine Hotels.com guest review
"convenient to key west"
clean linen, but rooms dark dingy, carpets and wall's sticky, the whole place is old, needs complete refurbishment.Genuine Hotels.com guest review
no rooms available for people with allergies to animals. Room we stayed in was close to road and noisy, don't understand when you make reservations so much in advance why we get these rooms. Is it because they save the worst for Hotels.com?Genuine Hotels.com guest review
The room we got was close to route 1, was very noisy. Would use again if got a room in back away from highway.Genuine Hotels.com guest review
"Nice and quiet"
Went to the keys and Marathon was the perfect place to escape the hustle and bustle. This place is a bit older (most of Marathon seems to be), but it's quiet and only ~3 miles from Sombrero Beach. Quite a few restaurant options within 10 min. The hotel tiki bar was a bit of a let down, but that wasn't a big deal.Genuine Hotels.com guest review
This was a nice relaxing part of our recent stay in the Florida Keys. I thought our room was a fair size. The pool and spa were clean and not over crowded. The view from the Bay was really interesting as you could watch boats, little islands, and relax from quiet beach chairs. The tennis courts seem dated but functional. The staff was pleasant. Our […] room was not ready when we checked in at 3:00. We had to wait for 30 minutes or so. I would have liked to been offered 1/2 hour extra stay for check out as a return to us. Read moreGenuine Hotels.com guest review
"Needs a makeover"
I was expecting a little nicer conditions from the photos on the website. Generally it is an old hotel that needs a makeover. The sign at the street listed the restaurant as one of the ammenities but it was completely closed. When I asked the front desk they acted like it had been closed for a while and there were had no plans of reopening anytime soon. […] The pool and hot tub area was nice. The guests included several who are visiting on their boat so the marina seemed to be a benefit. Read moreGenuine Expedia guest review
The hotel is an older property in need of an upgrade. The service was very good, and the price was pretty good by FL Keys standards. The facility could really use some upgrades, but for the price, if your looking for a hotel (not resort), it can be a good value.Genuine Hotels.com guest review
"Was a nice place 20 years ago."
Staff was friendly,room was clean but run down.Towel rack was rusty,wallpaper coming off,toilet leaked.Genuine Expedia guest review
The online pictures where nothing like the rooms. The carpet was so awful I wouldn't let the kids go barefoot. There is no restaurant as advertised. The rooms smelled so bad I had to leave the balcony doors open just to breathe. I only get to see my children a couple of times a year since I live in New England and this was terrible. They would have […] moved us but for an up charge. I will never visit this location again and would not recommend it at all. Read moreGenuine Hotels.com guest review
At first they put us in a miserable room near the highway with no view of the Gulf or ocean. Had to pay upgrade fee of $25 to get a much better view of the marina & Gulf. The whole place was dirty and smell moldy. This facility is in serious need of a remake. Thought I was back in the fifties.Don't book here!!!Genuine Hotels.com guest review
Wonderful "Keys" atmosphere. Quiet, restful and attractive. Delightful npool and Tiki hut area.Genuine Expedia guest review
"good for the price i got the room for"
comfortable and relaxingGenuine Hotels.com guest review
"in need of up-dating"
The hotel location in relation to US 1 is excellent but the hotel itself is in dire need of updating. The canopy bed takes over the average size room and makes it seem tiny. The wardrobe/tv center does the same. Also, there is an unpleasant odor that pervades the hotel rooms as well as the office. But eventually we got used to it. On the positive side, […] the water pressure for showering is great and the tv works and the pool is quite large. I'm sure that this was a wonderful place to stay back in the day. Read moreGenuine Hotels.com guest review
"Good value and location!"
Building was dated but fully functional, the value was good. The place was clean and felt secure. Nice pool and jacuzzi. Plenty of parking. Overall 4 out of 5Genuine Expedia guest review
"Could be a great hotel"
Banana Bay has lots of potential, the grounds are beautiful. Like a jungle. The room was large and spacious But I our window was so dirty we could not see out. The exterior has not been washed in years. We had 1 face cloth,1 hand towel, 2 bath towels. 1 small soap and a tiny bottle of shampoo. I asked for more shampoo & hand towel but never got either. […] Skimping on these things is just cheap!! We had to go out late to buy shampoo & soap. Furnishings are outdated and whole building smells musty. Highway sign burned out so very hard to find after dark. Read moreGenuine Hotels.com guest review
"Horrible! Not a "resort" in any sense of the word."
For starters this hotel is way over advertised on the web, I've stayed at better 2 star motels. They advertise a pool side Tiki Bar that hasn't been opened in over 2 years. They advertise a private beach which in reality is some gravel piled up by a breaker wall and NO swimming! The "heated" pool was freezing even in the middle of the day and had a […] oily film floating on the water. The pool chairs hadn't been washed in forever and were practically brown instead of white. The "garden view" that we were shown on the website is in reality a very unkept 3 foot strip that some what sheilds the sound of the highway that your balcony looks out to. The tennis courts haven't been kept up in years and have weeds growing. The rooms smelled like mildew. The cleaning crew didn't even replace our wet towels or pillow cases. The vending machine was almost empty when we got there and wasn't refilled the entire week we stayed. The only decent service we had was from one of the front desk girls, the rest of the staff couldn't even stop their personal conversations while we were checking in. They also tried to make us pay more since our Expedia price didn't get put in correctly to their system. Overall a horrible experience. Read moreGenuine Expedia guest review
Room was not clean properly. My daughter spotted filthy stuff behind nightstand, we asked the front desk I f someone could vacuum that out, but went we came back it was still there. Iron did not work, they replaced it later on with a brand new one. Front desk people were the best of this hotel.Genuine Hotels.com guest review
"Not a resort."
The room was clean and quite sufficient, and the staff was courteous. The property has seen better days. We were staying only one night, and for that, the property was quite adequate. But for those seeking a resort to relax for a week or so, one is likely to be disappointed. The swimming pool is great, but the pool-side bar is closed, so no drinks […] at the pool. Likewise, the other eating facilities at the resort are not in service, so you have to take breakfast, lunch and dinner away from the property.. Pets are accepted, but if you walk the pets on the premises, be prepared to encounter chiggers. Read moreGenuine Expedia guest review
"Moderately decent hotel for a night's stay."
The hotel is nice and quiet. The immediate surroundings could do with a bit of sprucing up and a facelift. The entrance to the foyer of the guest rooms is a bit smelly and unkempt. Never ever did see the tiki bar or the so called restaurant by the pool open. It would really help if the eating places were open for service.Genuine Expedia guest review
The hotel was in great location. However, while we were there the outside maintenance was lacking and beach amenities needed improvement.Genuine Hotels.com guest review
could of been better:could of been worst...staff is good.need upgrade I think..Genuine Expedia guest review
"Good spot. Close to many cool things"
We had an enjoyable stay. The pool was great. It would have been much more fun to stay there if they had still had a restaurant and lounge on site. Screens in the windows would have been nice. Some fresh air inside would have helped since it was a little musty. I would have liked to see the place when it was in it's hay day and had a game room, exercise […] equipment, restaurant lounge. Even the tiki bar was only open from 1 to 7 Thursday, Friday, and Saturday. I sure would like to see them get back on their feet again. Read moreGenuine Hotels.com guest review
"Stay away from this place."
Service was horrible. The supervisor was unhelpful and arrogant. Room smelled. The AC/heating unit smelled so badly that we had to turn it off immediately and open the window. Overall, it was an awful experience.Genuine Expedia guest review
The room is old and needs some upgrade. It has a nice pool.Genuine Hotels.com guest review
"Pay the extra and stay in Key West..."
in desperate need of an update sorry!!!!...great locationGenuine Expedia guest review
the upkeep on this hotel has gone down in the past year will look for a different hotel on our next vist, needs lots of up dates and care.Genuine Expedia guest review
"Hotel from hell..."
we had mold on the wall, wallpaper stripping down, had to wait 5 min before the hot water came in for the shower and got cold again after 5 min. loud air conditioner, that had a horrible smell. we stay at this hotel at least once every 2 yrs. and it has really gone down hill. we actually checked out a day early and went to another hotel. and they would […] not credit us for the room. the grounds were so un-kept, and they advertise a breakfast, and a lounge that neither exist anymore. we couldn't even see out of our room from all the growth from the trees.. the carpet was damp and musty smelling. they had so much room freshener sprayed we could hardly breath.. never again.. Read moreGenuine Expedia guest review
"Worth the Price"
Staff was excellent during our stay. The rooms were a great deal for the price. Not a top of the line hotel chain but was worth the price. Location was excellent.Genuine Expedia guest review
"key west vacation"
Bed very comfortable. Needs lots of landscaping. Garbage thrown outside of balcony. Pool was nice and big. Towels very nice and thick. Just needs a lot of maintenance on the outside.Genuine Hotels.com guest review
"Simple hotel. Wonderful service."
Service was friendly and helpful the entire stay. Location awesome. Room was simple but comfortable. Shower was a bit cold. Ill definitely come back.Genuine Hotels.com guest review
the grounds were very nice. we used hot tub one night. close to food so no need for restaurant inthe hotel grds. (not open). Rooms were large, comfortable.Genuine Hotels.com guest review
"Not so romantic"
The attracting advertisement did not live up to the real standard of the accomodation. The front desk staff has been really helpful. The first room which was located in the front building, was damp and smelling. The second room on which we had to pay a premium, was clean and has a nice view on the harbour. Overall the accomodation needs a refurbishment […] to bring it into this century. A 3 star rating is maximum, dependable on which type of room is given. Not the Romantic getway we had hoped for. Read moreGenuine Hotels.com guest review
Started with the grumpy girl checking us in and wend down from there.Genuine Hotels.com guest review
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