All hotels in White River Junction, Vermont, United States of America
1 room, 2 adults
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121 Ballardvale Dr, White River Junction, VT, 05001, United States of America, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 209 reviews)

  • Value
    Best value for money
  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Clean
  • Breakfast
    Tasty breakfast
  • Comfort
    Rather comfortable
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5.0 / 5Outstanding
"Dartmouth Relays Hotel Choice"
We went to see our daughter run at the Dartmouth Relays and chose the Holiday Express Hotel randomly and was very pleased with all aspects of the hotel. The room was spacious and very clean. Nice to see hotels that care.
Genuine Hotels.com guest review
1 night family trip Jan 8, 2016
Kelly
US
5.0 / 5Outstanding
"Nice hotel"
We rented 2 rooms through hotels.com and were surprised to find they were suites. Rooms were very large and clean. Nice hotel. Will stay here again.
Genuine Hotels.com guest review
1 night family trip Nov 21, 2015
Inga
US
3.0 / 5Good
"OK"
Just over night. Weak on after hours food. Needed some ibuprofen- none available for sale.
Genuine Hotels.com guest review
1 night trip Nov 13, 2015
Robert
US
4.0 / 5Excellent
Beds could have been more comfortable. All else was great
Genuine Hotels.com guest review
1 night family trip Oct 30, 2015
A Traveler
US
1.0 / 5Poor
"Hot"
Was hot 90% in room called front desk they turned the air off for the season , never stay there again.
Genuine Hotels.com guest review
1 night business trip Sep 24, 2015
Thomas
US
1.0 / 5Poor
"Move on, you can do better"
The hotel looks nice from the outside. The breakfast area is impressive in appearance. Breakfast is decent. The rooms are spacious. On the downside, the beds stink. The mattresses need to be tossed. They have been used so often for so many years that at this point a Twinkie is more firmer. Secondly, a do not disturb sign was placed on the room door and despite the sign a cleaning lady entered the room WITHOUT KNOCKING while the bathroom was being used. I was stunned to see someone enter the room bypassing the do not disturb sign and without knocking. I still can not believe it. It was one of the most inappropriate things I have even seen a hotel staff member do. Something could have easily disappeared. It was such a distasteful experience. Additionally, the floor boards creak. You can hear the person on the floor above you walk back in forth in their room. In summary, avoid the hotel.
Genuine Hotels.com guest review
1 night family trip Aug 29, 2015
Paras
US
4.0 / 5Excellent
"Recommended"
The hotel was nice and clean. The staffs were very friendly. Bedding was comfortable. We were very happy for the 1 night stay.
Genuine Hotels.com guest review
1 night family trip Sep 3, 2015
susan
US
2.0 / 5Fair
"Over Priced for Condition of Room"
Room was dirty; mold and mildew in shower, mold on wall near AC vent, bathroom, bathroom floor with a lot of hairs and dirt. Room needs renovations; wallpaper in bathroom pealing off wall in many areas, furniture with large scratches, stains in rugs. We were really disappointed by the condition of the room and surprised by it because the hotel didn't look very old. People were pleasant. Breakfast was free but mediocre with freeze dried tasting eggs and sausage patties.
Genuine Hotels.com guest review
1 night family trip Sep 3, 2015
Beth
US
4.0 / 5Excellent
"Convenient location along major highway route."
Great welcome and check-in, staff could not have been nicer. Only complaint, very loud noise near room, sounded like loud engines.
Genuine Expedia guest review
Other trip Sep 3, 2015
Michael
US
5.0 / 5Outstanding
"Disappointing restaurant recommend, but great stay"
Wonderful stay with clean room. Only negatives: Front desk lady said that there would be burgers at Tip Top Cafe, and that it was a casual place. There weren't, and it wasn't!
Genuine Hotels.com guest review
2 night family trip Aug 27, 2015
Nina
US
1.0 / 5Poor
"Why wait"
After driving for 18 hrs strait I had to wait over an hr to check in because they did have my reservations listed correctly. then had to wait on phone to speak with Expedia rep to get everything corrected, because hotel had the wrong name listed with the conf. #. This was an overall extremely poor experience. May not use Expedia or holiday Inn express again. Unless made right by my standards
Genuine Expedia guest review
Other trip Aug 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Exceptional for the price"
We stayed for 5 nights while we vacationed close to our son and daughter who were at a near by resort. We could swim, boat and hike trails there while spoiling our granddaughters during the day, and then escape back to the peace of our hotel with a relaxing shower, maid service and continental breakfast. Talk about the best of both worlds! The twin queen room was very good size with comfortable beds and pillows. The over sized chair and foot stool gave an excellent "home like comfort" for prolonged periods of time which is not often the case in a hotel. The desk chair was of high quality and did the same. Plenty of drawer and closet space.The shower had a good stream to it and stayed hot. Cable provided plenty of channel options and had good reception. The continental breakfast had a lot of variety to choose from including hot items which changed almost daily. The food service staff was exceptional and the dinning area was both attractive and comfortable. The underground parking was a nice bonus. The entire staff was polite, friendly and eager to be helpful. They truly made you feel welcome and always appeared to enjoy serving you.
Genuine Expedia guest review
Other trip Aug 9, 2015
Clyde
US
5.0 / 5Outstanding
Stayed 2 night with 6 people, was great1
Genuine Hotels.com guest review
1 night family trip Aug 2, 2015
Margaret
US
5.0 / 5Outstanding
"Great stay!"
This hotel/room was extremely nice! It's in a great location and has wonderful breakfasts! We will be back - loved Vermont - first time ever to visit this state.
Genuine Hotels.com guest review
1 night romance trip Jul 23, 2015
Pat
US
3.0 / 5Good
"Nice hotel; comfortable space; bad housekeeping"
This hotel is conveniently located and the room (king suite) was very large and comfortable. It was very clean when we checked in. It included a full kitchen but oddly, there were no cooking supplies. We had no intention of cooking so no big deal but why allocate that much space to a stove, dishwasher, large fridge, etc. if there is no way a guest can use them? All in all, we enjoyed our two-week stay there while visiting family in the area and would have given it better ratings but the housekeeping was horrible! Most of the housekeeping staff don't speak English so there was no way to communicate with them. The bed was often made up poorly, they forgot to empty the trash a couple of times and the list goes on. We would definitely take this into consideration when visiting the area again.
Genuine Hotels.com guest review
12 night family trip Jul 11, 2015
Constance
US
3.0 / 5Good
"Service has gone downhill!"
We have stayed at this property on multiple occasions in the last 3 years and our previous stays have all been 4 to 5 star stays. This time however, the service was significantly lacking. We stayed for 2 nights and the first morning the breakfast area was very busy. That said, there was only one staff member covering the front desk and working the food area. He was nice enough with an extremely high voice, but he seemed ill prepared to care for the breakfast area. There was no coffee, the pancake machine was broken and the tables were not cleaned up after use. The tables and chairs were disgustingly dirty. The rumour was an employee just did not show up that morning. Furthermore, after touring the area for the day, we found that when we returned to our room it was not touched at all by housekeeping. What are we paying for at $185/ night? I hope this was a one time instance, but I will be less inclined to stay here again given other available options.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
David
US
3.0 / 5Good
"Grouchy Cleaner"
We chose the hotel because it appeared to have two treadmills in the photo online. The "fitness room" actually had only one treadmill (mirror in the pic apparently) and one exercise bike. I wouldn't classify that as a fitness room. The room was not dirty, but it was clear they hadn't vacuumed along the edges of the room in sometime including along side one of the beds. The bathroom tub drain had been sloppily repaired. Front desk staff was pleasant. One particular cleaning staff person was very rude on the elevator refusing to move her cart even a teensy bit to allow others a space. I also noticed she did the same to someone else waiting for the elevator but with a folded crib the second time. It appears she doesn't like guests to be in her elevator. My parents owned a business as did my husband. The customer comes first. That should hold true for all workers at the hotel. I realize she has a job to do, but moving her cart a bit wouldn't have impacted her ability to do her job. We shared an elevator with two other people on the cleaning staff and they were very pleasant and maneuvered to make room without a great deal of trouble.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
Jennifer
US
5.0 / 5Outstanding
"Good Location for Quiet Time"
Staff is very friendly and courteous. They were very attentive to my needs and did their best to accommodate me. They even brought me out breakfast after they had stopped serving one day. That's customer care!
Genuine Expedia guest review
Other trip Jul 27, 2015
Ramon
US
4.0 / 5Excellent
Room was clean and good service. I would stay here again. WiFi fast.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay visiting Dartmouth!"
Front desk person was very helpful with suggestions for dinner and for getting to Dartmouth the next day. Hotel was easy to access, with beautiful room and great breakfast.
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
Susanne
US
2.0 / 5Fair
"Given a room with keys that did not work"
We were assigned a suite that had had problems with key access for the previous four nights. We could not access our suite with the keys given. Maintenance came and could not fix the problem. The next morning after breakfast we had to wait for a long time to get an employee to let us into our suite. More failed attempts were made to fix the problem, until I finally said that they needed to give us another room. The second suite had a very dirty oven and stove cooktop. The breakfast was good and well- organized, and the employees were generally nice. There was no attempt to compensate us for the inconvenience of not being able to access our room for the first night and the next morning, and I felt like we were ripped off for paying for an inadequate situation.
Genuine Hotels.com guest review
2 night romance trip Jul 9, 2015
Nancy
US
5.0 / 5Outstanding
"very accommodating"
they were the only hotel in the area that would accommodate our late arrival. Very helpful .
Genuine Expedia guest review
Other trip Jul 13, 2015
Al
US
4.0 / 5Excellent
"Good hotel"
Nice hotel, breakfast is a plus, only stay for 1 night, can't say much, but it's good hotel.
Genuine Hotels.com guest review
1 night family trip Jul 9, 2015
Ho
US
5.0 / 5Outstanding
"Nice facilities and staff"
We stayed for one night at this hotel during a trip for college visits for my son, a rising senior in high school. This hotel was very close to Dartmouth, so we chose it originally for the location and we wanted free breakfast and free wifi, both of which this hotel offered. The facility was nice and clean. The room was clean. The staff was very friendly and helpful. Breakfast as great. We especially enjoyed the pancake machine. However, the internet speed was noticeably slower than at the other hotels we stayed in. I am not sure if it had to do with the more remote location or if there were too many people on at once. It would have been nice to have a pool at this facility.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2015
Loretta
US
4.0 / 5Excellent
fan in bathroom did not work. Extremely pleased with the cleanliness and neatness we found.
Genuine Expedia guest review
Other trip Jul 6, 2015
A Traveler
US
3.0 / 5Good
"Decent place to stay but not picturesque"
Had to stay in a first floor room facing the parking lot - a bit noisy and could not open the windows.
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
gretchen
US
4.0 / 5Excellent
"Relocate your ice bucket."
Nice hotel. Great room and bed. Only complaint is a very slow draining sink and for some odd reason they put the ice bucket in the bathroom which is kind of gross.
Genuine Hotels.com guest review
1 night family trip May 29, 2015
Derek
US
5.0 / 5Outstanding
"Ideal! Gluten free breakfast options."
Excellent condition, and cleanliness. Room is large, as nice as any luxury hotel room. Free Breakfast had best options I have ever seen,including a pancake maker! They also had gluten free bread, bagels, and muffins!
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
2.0 / 5Fair
The hotel stay was horrible. The rooms were dirty. The smell of the hotel was terrible. My stay was not comfortable at all.
Genuine Expedia guest review
Other trip May 9, 2015
Mansour.M
US
5.0 / 5Outstanding
"Great place to stay while visiting Dartmouth"
We went to visit Dartmouth College with our child. We were very pleased with the staff and property. Great service and comfortable & clean room. We will certainly recommend to family and friends
Genuine Hotels.com guest review
4 night family trip Apr 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, responsive employees"
I wanted to heat up muffin at breakfast and employee let me hear it in her microwave. I had very little time to sign in on arrival and front desk listened and expedited things.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
2.0 / 5Fair
"Disappointing"
I chose this hotel out of a few different ones because of the reviews. I must say all seemed well except it was difficult to find due to the sign not being lit up in the dark. Please fix your lights! We check in with the help of a very pleasant young man named Sam. We were given room number 454. When we walked in it seemed a bit warm but we thought we could cool it off by using the ac unit, wrong upon looking at it we discovered it hanging out of the wall by its wires and did not seem to work. We figured OK we can open the windows. By midnight between the highway noise and car lights and the fact that our room was nearing 85 degrees my husband went downstairs to find Sam. He was told they did not have any more fans and that we could change rooms. He and my husband proceeded to check empty rooms on all floors. In the mean time another hotel guest was trying to figure out why half of his room did not have power. Sam went off to help that guest out and left my husband with a master key to find a room on his own. We eventually ended up moving to a handicapped room on the first floor. I have to say that Sam and Rachel were very helpful but our stay was less then enjoyable. The woman at the front desk in the morning apologized profusely and said management was not available to help us out. So take that as you will. We will stay some where else next time.
Genuine Expedia guest review
Other trip Apr 20, 2015
Victoria
US
4.0 / 5Excellent
"Very nice accommodations"
Very nice accommodations and close to Dartmouth College. The room was great and roomy. Perfect.
Genuine Expedia guest review
Other trip Apr 11, 2015
TR
US
2.0 / 5Fair
"Ok, but lacking"
Staff was friendly, but lousey internet, marginal breakfast, and they should have blinds in the breakfast room as many people were effected by the bright sun. We were a quick overnight so it was easy to overlook. The beds were very comfortable.
Genuine Expedia guest review
Other trip Apr 8, 2015
A Traveler
US
4.0 / 5Excellent
"Close to Dartmouth"
Nice clean and comfortable room. Quiet too. Easy access on/off freeway. Would highly recommend this hotel for parents checking out Dartmouth.
Genuine Expedia guest review
Other trip Apr 3, 2015
Jane
US
4.0 / 5Excellent
"Nice place, heat was way to good."
Hotel check in staff member was phenomenal. Really nice made to feel welcome. Hotel was clean, breakfast the standard buffet. Room was nice and large. Like the location. Could not get the heat to calm down. Sweating until I shut if off and opened the window on a 10 degree night. Staff said it was getting fixed but I was not offered anything for the problem. Would recommend if the heat gets fixed.
Genuine Expedia guest review
Other trip Mar 24, 2015
Jim
US
5.0 / 5Outstanding
"Lebanon Holiday Inn Express"
Hotel just off highway easy access, room clean, breakfast included, I would stay here again
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
George
US
5.0 / 5Outstanding
"Comfy enough, friendly, spacious"
Suite was spacious. friendly staff. Comfy enough furniture and bedding. Great shower. :) would stay again. Great price.
Genuine Expedia guest review
Other trip Mar 23, 2015
Amy
US
4.0 / 5Excellent
"Nice place"
It is clean and nice although a little out-of-date. Our room was super hot and there was no window, only a door to the deck that couldn't be opened. The air-conditioner didn't help at all. After we call the front desk, a very nice staff helped us opened the door and we had a good sleep. They were very helpful.
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2015
YU
US
5.0 / 5Outstanding
"great staff great value"
the room temperature was hot and difficult to lower. otherwise staff and cleanliness were excellent
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
4.0 / 5Excellent
"Great place to stop and rest before skiing."
Not sure why it's rated only 2.5 out of 5 but this place was great for the price. Cleanliness is my biggest concern and it was very clean. Underground parking for your vehicle and a decent breakfast in the AM. 4 out of 5.
Genuine Expedia guest review
Other trip Feb 23, 2015
Tonka
US
5.0 / 5Outstanding
"Centrally located, clean, pleasing stay."
Check in was easy, very impressed with the friendly front desk staff. Room adequately spacious and clean.
Genuine Expedia guest review
Other trip Feb 16, 2015
Disappointed
US
5.0 / 5Outstanding
Staff was very polite and professional. Our room had a heating problem and they didn't hesitated to change rooms for us and make sure everything was ok.
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"far away from the pool in the next building"
I enjoyed our stay accept we were told there would be a stove and sink...it was not fun in a blizzard to have to cross the parking lot to use the pool in the sister hotel.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel right off the highway."
Everything about this hotel met expectations. The hotel was clean, the room was very well equipped; mini fridge, Keurig coffee maker, nice flatscreen, desk, comfortable beds. Hallways clean, no musty smell. Breakfast very good; variety, ample quantity, nice eating area. Hotel is right at intersection of 89 and 91, so convenient to travelers headed in a variety of directions. Highly recommended.
Genuine Expedia guest review
Other trip Feb 2, 2015
beegee
US
5.0 / 5Outstanding
"A haven in the storm: Wonderful choice!"
Having an ice storm stop us in our tracks, we quickly booked ahead and were thrilled with the choice. New, connected to a "sister" hotel across allowed for a morning swim in a brand new pool. Amazing overnight experience. I'd stay again immediately.
Genuine Expedia guest review
Other trip Jan 27, 2015
JJ
US
3.0 / 5Good
"Clean and comfortable"
The hotel room was updated, bathroom was clean and so was the room. I'm not a traveler that uses hotel services. I just want a clean and quite room and this hotel provided that. The included breakfast was better than other hotels I've stayed at that are on the same level
Genuine Hotels.com guest review
1 night business trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Very good hotel"
Very big and clean room, rich breakfast, ability to use pool next door hotel, very professional and friendly staff, was pleasantly surprised
Genuine Expedia guest review
Other trip Jan 19, 2015
Max
US
5.0 / 5Outstanding
"Great Service."
After a taxing procedure at Dartmouth Hospital, it was a relief to stay very nearby with easy access to anything we really needed. What was especially nice was the service we received the entire time. All of the Staff were friendly, kind and accommodating. We so appreciated that.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
Lisa
US
5.0 / 5Outstanding
"Amazing stay!"
It was great. Room was a bit cold with the balcony window and there wasn't much window coverage to keep the light out but other than that I had a great time!
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
Eva
US
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