Don't buy City tour from the hotel, unless you speak Portuguese. We wanted a two day all-inclusive pass, and the desk Clerk only gave us a pass for one day, which ended up costing us money on the second day. Otherwise, loved everything about this hotel.Genuine Hotels.com guest review
Loved this hotel. Quiet clean room and super comfy bed and pillows. I was able to sleep in. Great place to rest after all the walking. Conveniently located for aereobus transportation. Breakfast was very good and varied every day.Genuine Hotels.com guest review
Hotel was conveniently located near multiple metro lines, room was decent, but bed was one of the hardest I've seen in recent years.Genuine Hotels.com guest review
"Good hotel with easy access to sight seeing"
Overall, our experience in this hotel was good. It was only marred by one incident where we complained to the hotel manager about a completely wrong information and booking given to us by the hotel regarding a Fado restaurant, which had us ended up spending close to $250.00, not an original amount that we had been told by the hotel person booking us. […] But instead of listening and apologizing for the miscommunication on their part, the manager was rude and openly blamed us for not understanding or not hearing correctly. Obviously, they don't know much about customer support or don't care about their guest complaints. Read moreGenuine Expedia guest review
"Lovely city center hotel"
Booked romance package, rose petals around the tub, wine and fruit. Amazing view form 11th floor bedroom window.Genuine Expedia guest review
"Nice hotel, good location, close to airport & down"
One night, very pleasant. Good internet, great breakfast & dinner was very reasonable & good. Nice people.Genuine Expedia guest review
"super hotel especially for tourists who need help!"
I found everyone at the hotel to be extremely helpful. They never seemed to be tired of our questions. They all spoke awesome English too! The breakfasts were huge and never ending. In the evening there was a piano bar!! Heavenly. My only complaint was the bar tab...either they overcharged us or their drinks are overpriced. I should have asked while […] we were there. Read moreGenuine Hotels.com guest review
"BEAUTIFUL HOTEL IN A BEAUTIFUL CITY"
This is my second trip to Lisboa and also stayed here the first time, that is why I came back to this hotel. The rooms are immaculate and the staff is so nice and ready to help. I highly recommend it. Breakfast is also a feast, The location is perfect.Genuine Expedia guest review
"Location close to desired activities."
Hotel amenities and staff were excellent. Enjoyed our stay and would recommend this hotel to friends without reservation.Genuine Expedia guest review
Enjoyed our stay. Attractive hotel, convenient to most major tourist areas. We stayed in the romantic room and were pleased with the wine and strawberries which were provided by the hotel.Genuine Hotels.com guest review
"nice, clean, close to the center and"
The hotel located close to Metro in the center of Lisboa. There are plenty of restaurants and shopping down the street within walking distance. The room was clean and have a very good noise insulation. Breakfast is just average without any good deserts. I had a better breakfast in the less expensive hotels. I had a non-smoking room but I could smell […] the residual smoke. The stuff is excellent. Read moreGenuine Hotels.com guest review
"In The Center Of Everything"
Loved it! I've stayed at several hotels in the Lisbon area and this was by far the best. The location is optimal for getting around in the city. The staff is SO friendly and the facilities including the gym is amazing. I will definitely stay here again without a doubt.Genuine Hotels.com guest review
"Great Hotel, Great Staff, Great Location!"
It was great! Great Hotel, Great Staff, Great Location!Genuine Expedia guest review
"Very lovely hotel!"
Overall I had a really great experience. The continental breakfast was fantastic, there was internet, it was close to the subway, the staff at the front desk was nice and very helpful, my room was always clean when I returned at the end of the day. The room was very neat and nicely furnishedGenuine Hotels.com guest review
"Excellent Option in Lisbon"
The SANA Lisboa is an excellent hotel is all respects and was available at a moderate price. Definitely should be considered when visiting Lisbon.Genuine Expedia guest review
"Easy walk to many sites"
Enjoyed the stayGenuine Hotels.com guest review
"SANA Lisboa Hotel"
The breakfast was the highlight of the hotel stay. The staff is nice & accommodating. Overall, it's a nice hotel & worth the stay!Genuine Hotels.com guest review
"Great base for everthing"
Great valueGenuine Hotels.com guest review
"Close to metro and tour trips"
Very nice hotel...very convenient to transportation...clean...Genuine Expedia guest review
"All in all good"
It's was great place to stay.. Pretty close to everything you like to do.. Room was big and clean.. Service was great.Genuine Hotels.com guest review
"A great Hotel!"
A fantastic hotel. The only downside to the hotel facilities is the exercise room with one of the machines out of order and a limited selection of equipment. Altogether a minor point.Genuine Hotels.com guest review
This hotel is clean, comfortable and staff was helpful. Can't beat the location.Genuine Hotels.com guest review
"Close to many of the places we wanted to see."
The hotel was very clean and the staff was extremely helpful. I didn't find the bed and pillows very comfortable, to hard for my liking.Genuine Hotels.com guest review
Nice hotel. Conveniently located to Marquest du Pombal square and a nice walk to the older neighborhoods. Breakfast was included and very substantial.Genuine Hotels.com guest review
"Excellence is their slogan and they live up to it"
Excellent hotel, one of the best we've had on our Spain-Portugal tour. Easily reachable by car since it's on a main street. Large, bright room with all utilities. Nice city view from the window. Polite and helpful staff. Excellent buffet breakfast. Subway station round the corner or take a 20 minutes' walk downtown. A direct bus to Belem stops right […] across the street. We were very pleased with this hotel and highly recommend it. Read moreGenuine Hotels.com guest review
"Excellent central location"
Excellent. But: Towels in bathrooms were old, not in line with hotel level. For a one week stay, we would get ONE small bar of soap 1.5 inches square, by 1/4 inch thick. One little bottle of shampoo. This for two people in the room. Ridiculous. Other than that hotel is excellent.Genuine Hotels.com guest review
"A nice. modern,comfortable hotel."
The hotel is quite modern and fairly large. I believe they have about 170 rooms and they are quite accomodating. The people at the front desk are helpful; they will also help you plan your sightseeing for the day as well as places to eat. Breakfast was lovely and certainly ample. It is served in a large dining room that is well decorated and very appetizing […] to enjoy the fabulous breakfast that is served. The entire hotel was immaculate and the staff was extremely helpful. The beds, pillows and blankets and the shower and bathtub were perfect. All in all we totally enjoyed our four days that we spent there. Also, it is walking distance to many sights and the train is less than a five minute walk to get to wherever you want to go. Read moreGenuine Expedia guest review
"Convienent and decent"
Similar to US hotel rooms (ala Holiday Inn), the room was decent size (large for Europe) had a large bathroom with full bath (unheard of in Europe). The TV was 19 inch, not LCD, internet access was very good but the bed was very hard. All European outlets, no 110 V. Quiet, even though facing a very busy street. Free breakfast had a large selection and […] was good quality. Area is convienent for walking to Old Town with its many, good, yet expensive restaurants. Watch out for pick-pockets, seriously. 15 min cab ride (10 eu) from the airport or 3 eu by bus which stops across the street. Hotels.com gave the best rate. Hotel restaurant was very good for lunch, limited selection for dinner. Read moreGenuine Hotels.com guest review
Perfect hotel. Everything you need, absolutely clean and in fact looks like brand new. Metro is 200 yard from hotels and buses straight outside the hotel. Brilliant brillant brillant.Genuine Hotels.com guest review
Was a great experience stay at SANA hotel, comfort bed and very clean. Free Parking and free wine & fruit, great value for money!Genuine Expedia guest review
"Modern hotel with a central location"
We booked the Sana Lisboa because it was one of the pick-up points of our local tour. We enjoyed our stay at the hotel. Breakfast was very good and room was clean. Front staff were friendly and helpful. hotel is within walking distance to most of the tourist attractions.Genuine Expedia guest review
"Super friendly staff"
Good location in the City near the Metro. Very friendly staff.Genuine Hotels.com guest review
"Nice hotel, not central but accessible"
This is a large hotel which deals with a lot of business clients during the week. Saturday it was full and this affected service - waiting for a table at breakfast, coffee machines were empty and queues formed. But they just about kept the food flowing. Rooms were modern and quite comfortable though the bed was rather hard. The main drawback for us […] was the lack of tea and coffee making facilities. Staff were helpful but not always quite accurate in their information. Its near the gulbenkian and Edward VII park and tropical gardens. Its close to an aerobus stop and bus and metro. Read moreGenuine Expedia guest review
"Strongly recommend this hotel"
This is a very good hotel with comfortable and well appointed rooms, great breakfast - fresh fruit, cereals, cold meats, cheeses, hot buffet and wide choice of breads and cakes - you will not be disappointed. The reception staff were brilliant and seemed to be able to speak any language and the restaurant team were very friendly. It is literally five […] minutes walk to the tour bus starting point and an easy 20 / 25 minute leisurely stroll along the tree lined avenue to the main shopping area, castle and the waterfront. Would have no hesitation to stay here again if I ever get the opportunity to visit Lisbon - hence the strong recommendation. Read moreGenuine Expedia guest review
Good experience. Location initially seemed a little distant but Lisbon centre is crowded with very narrow streets. In fact most hotels adjacent to the city are located in same vicinity as Sana . Great access from airport via cheap shuttle, 2 mins from MetroGenuine Expedia guest review
"Nice Hotel in Good Location"
Our first visit to Lisbon for Easter. Chose this hotel from people's recommendations and feedback and we don't regret it. About 15 minute taxi ride from airport, 10 to 15 Euros. Spacious entrance and friendly staff. The family room/junior suite was spacious and well equipped. Marbel toilets with lots of toiletries, tooth brushes, comb, shaving set....etc. […] They provided presents to the children( bath sponge and shower gel box).The breakfast was excellent with lots of choice and so was the buffet dinner. Staff go the extra mile to help and most of them speak English. Free WiFi for a week with excellent signal. Room airconditioning was very efficient. Tea making facilities in room was very useful. Location is good. We would go there again. Read moreGenuine Expedia guest review
The hotel was very easy to find. After catching the aerobus from the airport. It stopped almost directly outside the hotel. (no map required) The reception staff were so friendly and helpful right from arrival until our departure. They even arranged a taxi for us and our luggage to the airport. Although a large hotel and it was full there was so much […] space it did not feel over busy. Definitely would stay here again as it was easy to walk to the underground station from where you could catch trains directly into the city. Or indeed walk the main street down to the Port. Ensure you wear good gripping walking shoes. Read moreGenuine Expedia guest review
We had a great experience at the Sana Lisboa Hotel stayed for 5 nights in August 2013 and it was very hot. When we arrived at our family room there were two double beds in separate rooms, as I have two teenagers (Boy & Girl) I had requested ahead for two singles. I went to ask for another room, the staff said they will fix it. Next thing we knew they […] were bringing in another single bed into the room. Each evening we had juice/milk and cookies (very large ones) for the kids. It was a lovely touch and made our stay more enjoyable as the staff were very attentive, friendly and courteous at all times. You will not be disappointed if you stayed at this hotel. Read moreGenuine Expedia guest review
We found the hotel very comfortable, with first class breakfast in very spacious dining room. Our room had a 5-star feel with all we needed for a great short break. The weather was hot 30+ during the day so the air conditioning in the room was a necessity,but would not recommend opening the window at night as the traffic noise will hamper sleeping. […] We enjoy walking so the proximity of the hotel with regards to the city centre did not bother us but might do so with other guests unable to walk a distance of approximately one mile. In all a nice stay at a reasonable cost. Will recommend to others. Read moreGenuine Expedia guest review
"Highly recommended hotel in Lisbon!"
My first time in Lisbon and the hotel added to the joyous experience! Ideally located walking distance from the city/ shopping area. The staff are very helpful and friendly. They helped us work out places to go and how to get there. The room was always cleaned everyday. The bathroom is lovely. The mini bar is well stocked!Genuine Expedia guest review
"SANA LISBOA HOTEL one of the best"
i dont have any bad experience encountered in this hotel, my wife and i stayed here for 2 consecutive nights.Genuine Expedia guest review
our stay was fine generally. I am wheelchair person and did find it challenging to enter the hotel as there are 2 step-ups to get in and through a door that is not automatic. Many times the doorman was not around so it was challenging!Our room and comfort was fine and area good to access restaurants and busses.Genuine Hotels.com guest review
"Worst Hotel Ever! Beware, I beg you!"
If you get stuck on the 1st floor of this hotel run for your life! It is by far the most disgusting thing I have ever witnessed. The pictures on Expedia do NOT represent these rooms ! They are so dirty, the oldest and most stained carpets I have ever seen, so much so I could not take off my footwear in fear! The fridge smelt like sour milk. The ballcony […] overlooked a garbage can! The bathroom must have not been updated since 1960. The breakfast was poor, the eggs were always cold, they served hotdogs for breakfast and called them sausages! The staff were unhelpful and had strange logic explaining to us that because we did not book a long enough stay them (3 nights) that this is why we got that room! Read moreGenuine Expedia guest review
I am very satisfied. Enjoyed the whole stay. Will definitely go back with family.Genuine Hotels.com guest review
"Very good hotel"
Very helpful staff. Lovely breakfast buffet. Airport bus stops right across from airport and only a few meters away from entrance to airport.Genuine Expedia guest review
I stay at the SANA Lisboa on a regular basis and can only describe the hotel as excellent. The staff are attentive, friendly and courteous at all times. The hotel location is excellent and I have never been dis-satisfied in any way during any of my stays.Genuine Hotels.com guest review
"A friendly, comfortable,well situated hotel."
We felt very comfortable. The staff were extremely friendly and helpful. We were glad that we chose this hotel because it was central with easy access to the centre. would definitely visit again.Genuine Expedia guest review
"Clean, spacious and idieally located."
Stayed at this hotel for two nights while visiting Lisbon. It's situated on a busy road, however the road noise is minimal. The hotel staff were friendly and helpful and the room was clean, spacious and comfortable. Great breakfast with lots of choice, and free wi-fi too. I would recommend this hotel and would definitely stay at another Sana hotel in […] the future. Read moreGenuine Expedia guest review
"Great Value and Nice Location"
Hotel is great, breakfast is very good with variety and hot food with great service, staff at front desk is knowledgeable and friendly, with great command of English. Overall, great value for the price. Close to most attractions and shopping but not right in the noisy city centre.Genuine Expedia guest review
Good hotel. Polite and helpful staff. Location not so good.Genuine Hotels.com guest review
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