"Nice hotel, but WAY TOO LOUD!"
My wife and I stayed here for one Saturday night before our return flight home very early the next morning. Having read some reviews AFTER purchasing the Expedia Special for a four-star hotel, but without the benefit of knowing which hotel I was booking, I was concerned about the noise. When we checked in, I asked to be put in the quietest room that […] was available and was placed in what I was told was a quiet room two floors away from the club. Not only could we still hear the pounding bass until, I think, 2 in the morning, many of clubs patrons also stayed in the the hotel and they were obnoxiously loud and mostly very drunk. We were up most of the night, on and off, as a result. Granted, our room was outstandingly appointed and the hotel convenient to Old Montreal and other locations, but if you are looking for peace and quiet, go elsewhere. Room comfort, because of the noise, was terrible. If you are looking to party until sunrise without needing to drive, stay here. Read moreGenuine Expedia guest review
"Staff needs to pay more attention"
I believe the staff is courteous but they make a lot of mistakes. 3 things happen during our stay: 1. The lady at the reception checked in my colleague and gave him his room key. When he got to his room there was someone already in the room. He had to go back down to get another room and another key. 2. When checking out, I was waiting for the only […] available agent and when the spot opened up a pizza delivery guy arrived at the same time. Instead of calling someone else to come to the reception, she decided to take care of the delivery which was for 20 people. It took a good 20 minutes before she finalized the transaction, had to call other staff to come and give her more cash, etc. All this while a bunch of customers were waiting. At some point we were about 10 people waiting, not good at rush check out hour. 3. Check your credit card online when you leave. I used Expedia prepaid and even though she told me everything was fine and the bill was settled. She still charged my credit card for an additional amount. I had to call the hotel to get the charges refunded on my card. Read moreGenuine Expedia guest review
"A nice boutique hotel"
the room was clean spacious, comfortable (i stayed in the old building facing the street where i understand the rooms are a little more spacious and indeed the bed was pretty far from the tv!) the hotel is walking distance from Schwartz's and easily accessible to St. Denis street. my stay was short but very pleasant.Genuine Hotels.com guest review
"Difficult to Review"
This hotel is a difficult one to review. Everything about it is very nice - the rooms are well equipped, very comfortable and the staff are courteous. What needs to be said is that this hotel is half hotel, half night club - and the windows are NOT soundproofed. Even though we got a 'quiet' room on the second from top floor, we could hear everything […] on the streets below - music etc. This started at 10pm, and finished around 3am. If you are going here to club, this is a six star hotel. Otherwise, it's a 4.5 star hotel with 0 star soundproofing! That said, the staff were forward in telling us the hotel is part club, and upgraded us ON ARRIVAL to a nicer room free of charge. So in summary - everything is fantastic, though the noise from below could be blocked out if they'd installed better windows. Read moreGenuine Expedia guest review
"Weekend in October"
My wife and I were impressed with the staff and their courteous service including the free upgrade on the opposite side of the hotel from the nightclub.They had warned us about the noise level at the club upon our arrival which was very smart on their part.I can only imagine that the people who were staying in rooms close to the club experienced!Nice […] hotel clean and affordable and within walking distance of both Old Montreal and Rue Catherine and Rene Levesque.We enjoyed our stay but will probably stay in Old Montreal next time we visit. Read moreGenuine Expedia guest review
"Shiny, but shabbily put together"
All other reviewers are correct about the club on Saturday nights. Yes, it's loud, but I knew about this ahead of our trip and was not bothered by it since we went out on Saturday night anyway. My gripes are with the slow wifi, the bathmat that was essentially a frayed rag, the flimsy sliding bathroom door that allowed for no privacy (I love my husband, […] but do I want to hear him using the toilet? No.), maid service NEVER came to make up our room either day we stayed here, my "included" breakfast that I had purposely paid for through hotels.com was not recognized, the elevator required your room key and on our second day the card reader was actually just ripped out of the wall with wires hanging out. There are TONS of bums just sleeping all over the street outside the hotel. On the other hand, the staff was very nice. Read moreGenuine Hotels.com guest review
"Only stay if you are clubbing all night"
We stayed for 2 nights for our anniversary. We had stayed here when it was the Opus because it is a nice hotel in a good location. Unfortunately the new owners are more interested in their hip hop nightclub than their hotel clients. We got back to our room at 1:30 am and the decibel level in our room was 90 (my husband is dj and has meter on his phone). […] The noise was unbearable and utterly ridiculous. No one could sleep given those circumstances. I'm fine with noise to a certain hour but this club was outside our window in a TENT and was open until 3 (which means 4 in Montreal). We packed up our things and left at 2am since the staff had no options for us. That should tell you how bad it was. Ruined our weekend. Would never recommend. Read moreGenuine Hotels.com guest review
"Execellent Staff, Cute Place in Center of Town"
Very accommodating throughout my stay, from check in to check out. A little loud but they made up for it... When booking, ask for a quiet room and the might reserve you one away from the side of the hotel with the nightclub underneath it.Genuine Expedia guest review
Good location in town with friendly staff Darrell the bartender is amazing. Very friendly and knowledgable. Some of the services are a little hard to get hold of. Calling for room service requires you to call the front desk, and they will call you back. House car service is a fantastic touch. Fritz in valet was very friendly and accommodating.Genuine Expedia guest review
This hotel was the best location possible. It was right on St. Laurent, so close to shopping/dining/going out (literally just strolled right out of the club, got poutaine, walked a block and was back at the hotel). It was about a 5 minute walk from St Catherines (high end shopping) and the arts center. It was a 15 minute walk to old town, and there […] was a bike share right across the road. Even though it was on a main road it was really quiet. The shower was amazing and bed super comfortable. This was one of the best hotels I booked recently for the value. Read moreGenuine Hotels.com guest review
Will stay againGenuine Hotels.com guest review
Perfect part of town for food and entertainment. Great Staff, Very Clean, great place to partyGenuine Expedia guest review
I booked this hotel via Hotels.com without major prior knowledge of Montreal. The location of the hotel is semi-convenient as it is about 30 min walk to old Montreal (albeit in a straight line, down the street) and about 25-30 min walk to more hippy restaurant area of the city. The underground is located about three blocks away from the hotel and I […] believe they have valet parking. Hotel is new and looks swanky, room was clean and with regular amenities. However, there was no indication that the hotel has a club located on the first floor. As I was checking in, they announced that to me, stating that it could be loud till 3 am in the morning. The concierge stated that there were earplugs in a room ( did not found them). The first room they put us in was above the hotel bar, which was full of drunk and extremely loud guys ( bachelor party). After my friend made a complaint, we were moved to another room with windows overlooking the street, which was equally loud. We were there over the weekend and it seemed that everyone around was drunk and loud. It looks like this hotel is somewhat bachelor/bachelorette party destination.If you are a party person this place will suit your needs, if you are traveling with kids or prefer quiet places, maybe you should look elsewhere. The staff was helpful and polite, but needed an extra push in order to provide assistance to us. There is no restaurant to have breakfast in and there are no breakfast places nearby that hotel. Read moreGenuine Hotels.com guest review
"Very good option!"
The lady who cleaned our room was very sweet and she always did a great job! The people at the front desk and the bellman were also great!The only problem about the hotel is, although I enjoyed very much my staying, the location. It is not located in old Montreal and far from the good sites in downtown. If you go for a short visit, stay in old Montreal. […] If you are familiar with the city, stay there for sure!! Read moreGenuine Expedia guest review
Excellent stay at Hotel 10/clean and comfortableGenuine Hotels.com guest review
"Clean, Chic, Great Location"
The hotel was very nicely done industrial chic. The rooms were very clean and well supplied and there was a nice modern glass shower AND a nice, deep, soaking tub(yes!). The location was perfect if Old Montreal, waterfront, museums (Place des Artes), Chinatown, and hip shops and restaurants (St Denis!) are your thing. It's a little further to Mont Royal […] park and botanical gardens --but we walked anyway. There is a really chic bar/restaurant, Brooke, attached to the hotel, and the food is exceptionally well done, and the service nice and relaxed. The partying noise is limited at Brooke except for Saturdays, but there are places across the street, that the hotel cannot control, that can create pretty significant noise until late. So, don't expect to sleep on the weekends till about 2am!. On the other hand, you're in a great location if you like the scene. The concierge and desk staff could have been more outgoing and initiate recommendations, but maybe Canadians are more reticent. Overall, the plusses far outweighed the minuses and we would definitely use and recommend this place to others. It is also gay-friendly if that is a consideration for anyone who wants to be near the fun gay village area. Read moreGenuine Expedia guest review
"Chic Modern Hotel"
Loved the decor! Superb service from all the staff including those in their restaurant. The best part? Location! The hotel is so close to many of the tourist spotGenuine Expedia guest review
Great hotel great location great room and just down the street from best smoked meat joint in MTL!!!!Genuine Expedia guest review
"Unbearably noisy - stay away!!!"
The only reason we ended up in this hotel is because we wanted to save money and went for an unpublished hotel rate. We could not sleep for two nights in a row!!! There is a nighclub on the premises so the noise level is just freaking out of this world. We asked to be put in a quietest room and they gave us the last floor. However, our windows were […] facing the club entrance and the level of noise was too much to bear. My husband had to sleep in a car. I fell asleep after the music stopped at 3:15 a.m., and then it took another 30 minutes for the drunk people to leave the street. The hotel itself is not bad, clean rooms, but I would rather stay at a dirty hotel than have to be stressed out until 4 o'clock in the morning and feeling tired for two days when you want to be relaxed and being able to sightsee. Read moreGenuine Expedia guest review
"comfy home base at a central location"
Like the modern décor of this hotel room, very spacious, lots of room and counter space to spread out. Like the bed and soft comforter. I walked to everywhere from this location. Feel safe walking along. At night, there are lots of restaurants around to choose from.Genuine Expedia guest review
"Right in the heart of Montréal."
Very stylish and quiet rooms, in spite of being right on a major thoroughfare. Staff were friendly and helpful. Couldn't ask for a better location!Genuine Expedia guest review
The hotel was grest beautifull rooms ggreat location everything was just great service was great tooGenuine Hotels.com guest review
I couldn't ask for better place to stay. Everything about this hotel deserves a high rating: staff, rooms, location. The only minor problem, that there is not much space for toiletries in the bathroom. I wish there would be couple hooks for towels and robs. Other then this excellent hotel.Genuine Hotels.com guest review
We stayed there for two nights. Very clean and comfortable room. We will come back.Genuine Hotels.com guest review
"Club or Hotel?"
This hotel was reasonably priced and the rooms were nice and clean. However....there is a night club on the first floor which is LOUD on the weekends. We were placed right above it and asked to be moved. Some of the front desk personell were a bit clueless as to how to make this happen. We got lucky and one manager had her act together and took care […] of the move. All-in-all the experience was not bad...but some of the assistant managers seemed more concerned about the comings and goings of the club and less about the guests in the hotel. Read moreGenuine Hotels.com guest review
"Loved the chic style!"
We loved it, wish we could of stayed longer! We will book here for sure next time we come. Great location, staff were very helpful, and kind.Genuine Expedia guest review
"BOOK IT HERE"
So I was pleasantly surprised when we arrived at our new hotel in Montreal. Such a spin on contemporary when you first step foot into you feel like you're in the 5th Element, we were greeted and our Valet took our vehicle. We made our way to the room, saw the shower, the lighting in there, let's just say that, spice is there and it was more then amazing. […] It was 3 times she came...in the shower. The beds are comfy, the location is key, we spent a better part of the day in Old Montreal and then returned to past out and then go to new montreal. We met a great cocktail waitress at Bar Biftek who was great, told us about lots of cool things like, 5 shots for 13 bucks, I'm in...are you? We met Ben, a manager I believe who was more the courteous to us, printed out directions and made sure we were well taken care of. You have to book here, its the perfect place for going wherever you want in walking distance. I will definitely return. GO HOTEL 10. Read moreGenuine Hotels.com guest review
"Great staff, great location, great amenities"
Was in Montreal for business (first time). Hotel is in a great location which made it easy to get to most points of interest. Hotel staff was outstanding and offered great recommendations for local attractions, night life, and dining. The room was the least expensive but clean, well maintained, and had everything I needed.Genuine Expedia guest review
"Convenient - walked everywhere"
Overall absolutely excellent - the only downside is the club downstairs - our room was sufficiently isolated and we were sufficiently tired each night so that the faint bass from the club did not bother us. Walking distance to St. Catherines, old Montreal, port, Rue St. Denis...Genuine Hotels.com guest review
"Trip to Montreal"
Hotel room and bathroom were clean. Staff was courteous. I loved the fitness center. We missed the breakfast because we were late so I can't comment on that. It was a great deal. I will stay there again.Genuine Hotels.com guest review
After reading reviews about Hotel 10 we were not sure what to expect with respect to noise levels and the condition of the hotel. We were pleasantly surprised when we arrived and were offered a "quiet" room away from the nightclub noise. We also didn't think breakfast was included in our deal but it was and we were also given tickets for a complimentary […] prosecco after 5pm in the bar. The room was beautifully designed and clean. We were especially impressed with the walk in shower in the bathroom. So nice to stay somewhere without that "hotel" smell and hideous carpets. Will definitely stay there again if we can get the cheaper deal. Read moreGenuine Hotels.com guest review
"Well Positioned Stylish Hotel"
Nice hotel, very stylish.Excellent helpful staff. Comfortable bed. Position is good at the base of Rue St Laurent and St Denis. Lots of shops and restaurants close buy. Bixi stand within 1 blockGenuine Expedia guest review
"Room needs maintenence"
I am not sure if this review will mean anything but I must say that every time I have booked a room through hotels.com i notice that the room I get is usually to room with the most issues. Recently, May 31st to June 2nd I stayed at Hotel 10 for the Montreal Beer Fest. I decided to spend extra money and booked the Executive Suite which is much more expensive […] then a standard room. Hotel 10 staff is excellent and kind but the room reserved by Hotels.com was probably the worst room out of all the Executive Suites. My main issue was the room was broken into two areas, bedroom and livingroom. The living room AC did not work and it was very hot in the room. Also, the sink faucet was broken and was leaking all night and would make loud noises when we turned it on. Finally the pull out bed from the wall, when i sat down on it, the wooden bars underneath would come loose causing the bed to tilt, and I am by no means a heavy individual. I feel every time I use Hotels.com the room thats reserved is the worst room in the hotel and that is why it is discounted. This is the first time I reviewed a hotel for you guys and I had to be very honest. Read moreGenuine Hotels.com guest review
"Hotel 10, nice place to stay and would visit again"
We had a comfortable stay at Hotel 10. Very conveniently located near all the action even though we did not get to see as much as we would have liked of the downtown area due to attending a wedding. My only complaint would be the bathroom. Shower was spacious but had a half glass door that didnt close all the way so water would hit the floor. Also the […] sink had no stopper and i had a pair of earrings that i had left on the little shelf above it. When i went to grab them, one slipped from my hand and went right down the sink! I let the Front Desk know and they were very accomodating and extended our check out until Maintenance got there and freed my earring so i was happy about that. Missed the fun club on Sat night too unfortunately. All in all a very nice place to stay esp at the discounted rate we got through Hotwire. Read moreGenuine Expedia guest review
"Good party place"
The hotel interiors were modern, and cutting edge with lots of nice touches. Our room was well located so that we were not bothered by the partying that went on in the nightclub. This was something we requested. The staff was very friendly and accommodating. A short cab ride from the port where our cruise ship dockedGenuine Expedia guest review
"Exceptional Stay - Great service, amazing beds"
I stayed here with my boyfriend and we had a wonderful time. The rooms were beautiful and the beds were so comfortable it was hard to get up. The location was also great, only a 15 minute walk to old montreal, and less than that to the shopping on Rue St. Catherine.Genuine Hotels.com guest review
"Modern hotel in a great neighborhood"
Our stay in Montreal was very pleasant, and made even more so by our stay at Hotel 10. It's a small boutique hotel (only 5 floors), and despite having a room that was right next to one set of our loud friends and right below another set of even louder friends, we never heard a peep out of their rooms. The beds are very comfy, and I loved the nice big […] shower. There's a complementary breakfast if you prepay your room, and it was way more than your standard continental fare (hot scrambled eggs, sausage, bacon in addition to yogurt, pastries, fresh fruit & juices, etc). Best of all was the neighborhood it was in. So easy to walk to all of the best shopping in Montreal and a quick cab ride to the restaurants we wanted to visit. Read moreGenuine Hotels.com guest review
"HOTEL 10 EARNS A 10"
This was an important visit for us, and we demanded much of the staff. The staff came through with flying colors by tending to our special dietary, transportation, and business office needs. We were made to feel more as guests than mere consumers. The room was large with a modern feel. The location is convenient to McGill and good restaurants. I would […] highly recommend this spot and would gladly return. Read moreGenuine Expedia guest review
"Will stay again"
Hotel was under construction, but still excellent. Staff was very helpful, room was immaculate. Neighborhood was vibrant.Genuine Hotels.com guest review
"Worth the money"
The hotel is about 2 blocks north of the St. Laurent metro station and we picked it because it was close to our friends. We had another couple staying at a nearby hotel that was envious when they came by one evening.Genuine Hotels.com guest review
"Close to downtown, great for partying"
Great, close to downtown, good services, close to many hot spots.Genuine Hotels.com guest review
good location. reasonable deal on expedia. comfortable bed. easy parking.Genuine Expedia guest review
"Fun high design spot"
Lovely hotel with very vibrant design. The staff were friendly and sought to please. the room was very comfortable and fun though it actually was pretty dark as others have mentioned. Had room service and it was super. No complaints - I'd stay again but I missed being in the middle of the shopping and restaurants. And definitely call it Hotel Opus […] to your cab driver - no one says "hotel ten" Read moreGenuine Expedia guest review
"The room was very nice and the bed was comfortable"
We would definitely stay there again. The room was fabulous and the service was great.Genuine Hotels.com guest review
"Great for Business"
It;s a nice hotel for business or a weekend scape. Very well located and a nice bar for a weekendGenuine Expedia guest review
The hotel's night club was very loud and kept us awake until 3am. In fact, we were warned by the hotel staff when we checked in and they were correct!Genuine Hotels.com guest review
Amazing staff, great location , great hotel and location. We found club koko much nicer than others and the room was noisy but we didnt care we were out our selvea. If your looking for a party and goo location this is your hotel !Genuine Hotels.com guest review
"Lux Hotel - Void of Lux"
Upon arrival the lobby gives a good first impression... the staff not so much. When checking in, the guy working the night shift asked if I would be valeting my car, I said no I am here for the weekend and would prefer to park it in a nearby garage. His reaction was BEYOND nasty, full blown snob face and attitude while stating "Well I don't know where […] you're gonna find a garage..." Well let me tell you where you can find a garage... 2 blocks away that cost me $20 for THREE days and nights... So... I'm sorry you couldn't sell me your overpriced valet service at $35 a day... I'm not afraid to spend $$ but I'm not stupid about it... As for the room... my first smell when exiting the elevator on the second floor was mold/mildew... My room was OK. The bed was extremely comfortable. But the entire room was covered in dust. The desk, the walls, the nightstands... everything. The walls were filthy with marks too, especially in the bathroom. Previous reviews about the housekeeping entering your room without knocking are completely true. It happened twice during my stay. In conclusion... Location was great. Bed was great. Service was not. Overall room was not. Wouldn't stay here again when there are so many other wonderful hotels in the surrounding area... Read moreGenuine Hotels.com guest review
"Convenient to Old Town and restaurants."
We enjoyed our stay very much. The only drawback was that our room was a little dark, due to a defective lamp.Genuine Hotels.com guest review
"AWESOME TOWN! population Opus Hotel."
I loved my stay at the Opus, great room, everyone was super nice, location is great, I've already told people that they should stay at the Opus when they go to Montreal!Genuine Hotels.com guest review
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